I want to take a moment to send a shout out to Galleria Express car wash... the gentleman of the…read moreday is "Phil". I just so happened to be visiting Matthews after a recent move and when I pulled up was having troubles with the payment machine due to my error...and a sweet guy name Phil came to assist me.... but the funny thing about it was I had been going there on their monthly special for sometime now over a year and just the fact that he knew me and was asking where had I been? I mean it was just so nice to know that the old Customer Service still stands strong where businesses knew all of their patrons by face or name...THANK YOU so much Phil for being so cordial and kind and making my day! I hadn't been there in months and to be recognized was nice! I will be referring Galleria Express every time I can and come back to the city of Matthews.... KUDOS to you Phil! Take care.

I love the touch-less option at this car wash I hate how the brushes scratched my previous car but…read morewith my new car I've only been using the touch-less option and man oh man can I see the difference the shine my car has after a wash here is *chefs kiss* amazing!! definitely recommend this car wash to anyone who actually cares about their car you can't beat the quality of their services. They also offer monthly memberships which makes it super convenient especially for someone like me who cleans their car weekly. Definitely worth the price!!

I personally am a very clean person and expect more then what basic NC car washing places do. I ran…read moreinto an issue and MIKE was absolutely gem. Customer service was excellent and he went above and beyond to help me. Give that man a raise. 5 stars to him. 4 stars to the fact you have to dry and clean the inside of your own car

Shout out to Chevy! He provided great customer service, was enthusiastically present and seemed…read morelike he genuinely was happy to work, and he helped me resolve a minor issue with a smile on his face. Great customer service and a clean car. Thanks Chevy! Glad I stopped by Sam's Xpress today.

Fantastic communication. An amazing job. He was professional, early and did a thorough job…read more Definite recommend.

Great service. Samuel did a fantastic job. Paid attention to detail and showed on time! I will…read morehave him come back for my other car next month!

The last time that I went to this facility was when it was warmer in 2025. I paid for the top car…read morewash and left of $15 tip. I drove off to run some more errands and when I came back to put my bags in the back of the car I saw that the roof of my car had not been washed at all and had plenty of dirt on it to prove it. I felt very disappointed. I didn't have time to go back because I was prepping to leave town for work. I felt ripped off. The quality of the wash did not live up to the value of what I paid.

if I could give no starts I would. windows are spotty, seats are half way vacuumed. door jams and…read morenext to seats not vacuumed. cup holders and gear shift console not wiped down. dust still everywhere. if you want to charge people $50 for a basic wash, and have 5 people working on one car. it better be clean. do not come here.

I was told I was buying a 1 month car wash, I see a recurring charge on my bank statement for a…read moresecond month. No worries, I will have my bank reverse the charge.

I used to like this car wash and I went there fairly regularly. The last time I went, I was heavily…read morepressured at the start to purchase a monthly membership by an employee with an iPad. I repeatedly said no. Later, I noticed a reoccurring charge on my credit card statement. I had the charge stopped and I will not be going back.

I used this car wash over the weekend and was a bit disappointed. The blowers did not work…read morecorrectly and as a result- half dried vehicle. Water stains look really really bad on a black car. And to think I let them talk me into a monthly.... L son learned.

The employees left me there waiting and no one came out for me which resulted in me having to honk…read morewhich I DO NOT do. "Xpress" is a JOKE. Rude employees blowing vape smoke in the lobby combined with the overall lack of helpfulness and weirdly disgusting car wash for something that is supposed to clean. LAUGHED IN MY FACE WHEN I ASKED FOR A REFUND.. left this place defeated, drained, and overall disappointed. Never come here. Employee attractiveness: overall uncomfortable to look at.

NOPE!!! Last time I come to this car wash.. this place is infested with roaches…read more If the owner doesn't want this car wash anymore please reach out to me I'll be glad to get it out of your hands

Not a great experience today. I figured I would save a bit and do the self-wash so that I could…read morefocus the attention on the brake dust and it did pretty well there. I did the high pressure soap and then the rinse cycle, but the rinse left water spots that really left me thinking that this was not a great experience. $3.50 to start is not cheap. I'll skip this place next time. [Review 15450 overall, 954 of 2021, number 2997 in North Carolina.]

Autobell usually has fast service and this location is no exception. Everyone was welcoming and the…read morecar was cleaned well inside and out. Usually they run some sort of special so the price was fair for the value.

Excellent and well managed team. Customer focused with dedication to doing the best for the…read morecustomer.

They did a great job, just forgot to wipe down the dash board when finished. Price was good as wellread more

Amazing job! They scheduled me within one day, and completely transformed the car I was about to…read moretrade. The job took longer than they had estimated, but the fee remained the same. Very thorough and professional - will definitely use them again.

At this car wash, for the mid-priced deal, they briefly hose down the car, then direct you into the…read moredrive-thru wash and, when you exit, you have the option to park and use their vacuums to self-clean the interior. The parking spots enable access to two hoses, one each side, which easily reached the trunk & interior nooks & crannies of my sedan. A solid 3 -- I almost inched up to 4 because the employees were smiling, courteous and energetically sprayed the car before entry in the drive-thru, so human element was good but stuck with 3 because the mechanical part did not thoroughly wash my car. There was noticeable dirt left behind. Compared to another local car wash used next day on another white car, which took complete care of a similar layer of grit, this didn't quite take the ticket. We had a few weeks' worth of grime, so might be fine if just a light wash needed.

It's my first time trying this car wash. I got the 12 dollar…read morecar wash because my truck needed a wash. One of the employees, his name was Ruben jumped into the bed of my truck to clean and I hadn't even asked him to do it, he just automatically did it. Him and another employee took the time and dedication to clean my truck as I had gotten it very dirty this weekend. Once I left the car wash and got back home , I was very satisfied with the results. I would recommend this car wash for anyone as they have satisfactory service and attend to your car's needs.