Do not come here if you are anxious or nervous about going to the dentist. All three times I've been here, I have been scolded and/or made to feel dumb. Once I was getting a filling done and the dentist left mid procedure for some reason, my mouth wide open and all . There are plenty of better dentists around who are kinder and more understanding read more

Most of the staff is nice. However, my partner and I have had some rather horrible experiences. Recently I found out after my visit that they are no longer in-network with my insurance. Person on the phone was rude when I misunderstood their confusing email from Dec 2023. "We will be updating our contract status with MetLife effective January 16, 2024, to use a third-party administrator to process claims as in-network. Your preventative care (i.e. cleanings, x-rays, exams) will still be fully covered and we will send a pre-authorization for any treatment that isn't covered at 100%" This statement implies they are still going to process them as in-network and will be fully covered. However, to MetLife they are out of network and will not provide full coverage. Went here for years. This was the last straw. Never going back. read more

I have had a lot of dental work done in my life, by a variety of dentists under several insurance plans, and I have never run into the problems I had with Affinity. The usual procedure is that they verify your insurance benefits, tell you your patient portion, you pay at the time of service, and then you're done. I've never previously had any billing issues in my life. I've never found out later that I owed more money. (For reference, I'm 39 years old and have numerous fillings, several crowns, and a few root canals) Affinity does things differently. How much are you going to pay? Who knows! I went to their office because I was having pain in a tooth and they are located very close to where I live. I suspected I would need a root canal and crown (confirmed), which is never cheap. I was a little suspicious at the amount they quoted me, but assumed they were professionals and had actually called my insurance company to confirm my benefits (they had not). I ended up owing them more than $1300 extra. Their staff is extremely rude. The dentist made numerous rude comments about my teeth (yeah, I know there are some problems, that's why I'm at a DENTIST OFFICE!) They constantly called me about the additional amount owed, even though I was making payments. I had just gotten laid off from my job so I couldn't pay the full amount right away. I hadn't budgeted for it because it was so much more than what they had told me. I begged them to stop calling me (and only send paper statements in the mail instead) because I had a terminally ill family member and the calls were very distracting, but they ignored my request. The kicker was when they called me on the day my father passed away asking for more money, three days after they'd cashed my last check. These people don't care about their patients at all. Absolutely the worst experience I've had with a dental office by far. read more

Dr. Besse & Co. did an amazing job solving my tooth problem had alluded other dentists for nearly a year. Also, the entire staff is incredibly polite. read more

Affinity Dental - Thank you card. - Cosmetic Dentists Near Me - Chicago, Illinois

Update: Three crowns that Dr. Besse did ranging from only two years ago to a handful of months ago have failed and have had cavities grow in such a short amount of time. They're 3D printed ones. One came out in the same afternoon it was put in and fell out again only after five months in. This tooth's bond was drilled into a cavity. The hygenist and dentist both told me the smell and pain by a back tooth that ended up needing a crown replacement were "normal" and they didn't look into it. Twice. I am filing a grievance with my insurance company and will include the letter of dismissal that Dr. Besse sent me saying that I "didn't trust what he was doing". We will see how my insurance feels about that as well as my new dentist. When these things that consistently go wrong at this dentistry as well as the staff telling me lies (an appointment I DIDN"T miss but was rudely told that I did some years ago on top of telling me I had Invisalign retainers that I didn't in fact have), it's just on another level here of personal pain that this affects your smile, your personal teeth. There's always been a hint of oppression in Dr. Besse, I now stand by that instinct. I had given them a lot of business in years past so for them to treat patients this way is unacceptable. read more

Dental staff/dentist: Five Stars Staff handling insurance coding and billing: Zero Stars. Rude, confrontational and just not very nice. Found a new dentist who explained my benefits clearly. read more

Agreed with previous reviews. Something fishy about insurance not covering standard operating procedure. I almost walked out. I was told when scheduling the appointment they took my insurance (Delta). The best one. They DO but they're out of network. That's not what I was told. And now some things have to be out of pocket and a copay? Kind've trapped once you're here, right? Just very weird. Red flags always get raised for me if there's ANY DOCTOR that doesn't take insurance - that means that there's a massive issue where the insurance is skeptical of said doctor/ dentist and their procedures. People in the waiting room kind've sketched me out. Pretty odd for a "significant extra co-pay + top dentist" to have like what - pro bono dental services? Some of the front desk staff were like "what's Delta dental's phone number?" You mean the biggest, #1 dental insurance provider recommended by all of the US's top dentists? You don't know it? Just odd. My stomach is telling me to leave and not come back. read more

I was a patient at Affinity for roughly 5 years and enjoyed my experiences there at the time. They have a nice facility with state-of-the-art equipment, same-day crowns, and friendly staff. But I recently moved out of the area and began experiencing major issues that can be traced to shoddy work done at Affinity. It turns out that I'll need two new crowns that I would otherwise not need, as a direct result of their errors. A crown that was put in just a year ago was positioned incorrectly, leaving a large gap between my teeth and causing my gums to swell and become irritated. Over time, I'm told, this will lead to bone loss if it isn't replaced. And in the process of placing that crown, the Affinity dentist also removed some of the enamel from the tooth above it while adjusting my bite. The exposed nerves on that tooth have been causing pain and sensitivity while eating, leading to another new crown. (My dentist, a younger man whose name I can't remember, is not listed on their website - sorry I can't be more specific there.) read more

I cannot speak more highly of Dr. Kavetsis and her staff. I have been going to this office since 2017, and I have my fair share of dental issues. Dental implants, gum issues (hey kids, it's not a good idea to skip the dentist basically through all of college!), and most recently some pain. I also had a cosmetic ask which was minor but I was looking to close a very very small gap in my front teeth that no one noticed except me. Dr Kavetsis has been amazing through all of it, answering my dumb questions and treating my with compassion when I had literal pain. She also saw me for an emergency visit during the pandemic when I got an infection and honestly I appreciate that so much. I even continued going to this office when my insurance briefly changed and they were out of network. Going to the dentist is never pleasant but when someone actually has passion for what they do and how they do it, it makes the world of difference ! read more

As unpleasant as dentistry can be -- especially for someone who constantly has dental problems like me, these people somehow make it bearable. I DREAM of the day I have a doctor's office explain insurance benefits as thoroughly as the team here explains everything. The service here is above and beyond -- every. time. There's also a lgbtqia dentist on staff, which is really great. My one request for improvement would be ability to post a payment on the website. read more

I am lucky to have been referred to Dr.Kavetsis ( aka Dr.K) Why do I feel so lucky? Here are few reasons : The front staff Keira and Samantha are friendly and down to earth. All necessary precautions are being taken during Covid times. Makes you feel at ease the minute you walk in. Office is clean, decked out in purple , and personally designed by Dr. K for your viewing pleasure :) Hygienist Natalie is a rockstar who took care of all of my first-time teeth cleaning needs with careful execution and sent me home with a good care package. Who knew Extra soft toothbrushes are what I needed in my life !?! The icing on the cake - meeting Dr. Kavetsis ! She listened to my concerns and developed a treatment plan within the first visit.What stood out the most besides the smooth execution of anestheisa, drilling, and crown placement ? ---The way she patiently worked with her newer dental assistant to take care of me. I forgot to mention- you get to listen to the best music jams while all this is going on - making time fly by and next thing you know your fun day with Dr.K has come to an end. Until next time ! read more

$3000+ out of pocket down the drain for something that GAVE us pain. - In August 2020 my wife and I coincidentally needed crowns at the same time, her's was post-root canal and mine was due to a filing falling out (no pain). We were set to move out of the country soon after, which we told Affinity about but they assured us they could provide care in our time frame. - During the temporary crown fitting with my wife, Dr Antonio Rossi kept making uncomfortable remarks about her tattoos, saying things like "I can't stop looking at your skin" and stopping what he was doing (mid-work) to stare at her arms and legs. This was extremely unprofessional and inappropriate. - Afterward we both had our temporary crowns on, I had experienced pain but was told it would subside when the permanent crowns were fitted. -At my appointment, when Dr. Rossi removed the temp, I experienced great pain and had to be given two shots to numb the area before they replaced it with the permanent. He said there might have been an air bubble but that  should subside. - Weeks after the permanent crowns were fitted, my pain had increased and my wife started experiencing pain as well (again, on a post-root canal tooth). We emailed voicing our concerns and got a generic response saying it was probably because of our bite now (despite us telling them that the crown doesn't make contact with our other teeth when we bite regularly) - In October 2020 we moved to the UK and cannot go to the dentist due to COVID, so we are stuck with pain. - Emails that I have sent to Affinity since October have gone unanswered. If just one of us was in pain I would pin it on bad luck, but the fact that we both experienced the same thing with the same Dr is not a coincidence. The standard of care and inappropriate comments from Dr Rossi were absurd and the lack of follow-up from the company is very disappointing. I would avoid this Dentistry at all costs. read more

Staff are very friendly, the issue is their website is terrible about clarifying insurance plans that they accept and their office staff also uses terminology that is misleading. Apparently if someone is a "Premier" provider that's just a fancy way of saying "out-of-network", who knew. Very expensive mistake. Also check your bill closely, they don't bill under the physician who actually sees you and they added flouride onto mine when that didn't happen. read more

I hate to give a poor review, but I feel like I need to warn people. First, I came in for the first time to get my teeth cleaned and checked for cavities. The hygenist chipped my tooth. I currently have caps (much cheaper than veneers). They did not offer to fix it or even apologize. Instead they said they need to be re-done and I should get veneers with them because they have a great dentist that will do this. At $2,000 a tooth I can't afford that. Second, I came in to get FOUR CAVITIES filled. I've only ever had 2 in my life so I was shocked, but oh well. It took a long time but we got through it. I started to have a lot of pain in my tooth (same pain i experienced before) so I went in again after maybe 8 weeks to get the dentist to check it out. He gave me a SECOND X RAY and billed me for it. Then HE SAID HE FORGOT A FILLING. So he gave me a 5th filling!!! Which I paid for!!! Its been over a year and I still have this horrible pain in the same tooth which its getting worse. I can't help but think he gave me filling on the wrong teeth. I'm back to my family dentist that is an hour away simply because this place scared me away from other dentists forever. read more

The front desk lady is extremely rude. She won't even let you to finish your sentence, and she rolls her eyes on you. She has this worst attitude ever. Even though I really like my hygienist, I won't go back because of the front desk lady! I don't know why she still work here after so many people complained about her attitude. I read all Yelp reviews here before I give it a try. I saw the bad review complaining about the front desk lady, but I thought that I am here for my teeth; as long as the doctor and hygienist do a great job for my teeth, it might be ok. Or maybe I won't have the same experience with the front desk lady. But I am totally wrong!!!! Her attitude was far beyond acceptable! I am still mad when I think about It. I am glad that other people feel the same as me about her. They also overcharged me under my insurance. Glad that we figured that out in the end but it was definitely an unpleasant visit. read more

Excellent dental care and professional staff with the exception of the office/business manager who has an overly confrontational approach. I have experienced her negativity before, but my last phone contact over an insurance issue was over the top. I was berated, talked down to and hung up on (similar experience to reviews below). This experience was upsetting and I can't recommend anyone starting a new relationship with this practice. The manager needs coaching and to be removed from her patient facing role. read more

I was referred to Dr. Ema by a cousin who used to work with her, and I'm so pleased I made this appointment. Just left my first visit and it was easily the nicest, most helpful, most enjoyable visit to the dentist I've ever had. The dentist! Who knew?! Immediately, I was struck by how well kept the reception area is - nicely decorated and clean. A good sign! Natalie greeted me, took X-rays and got me through a cleaning all with great attention to detail, plenty of explanations and a good sense of humor. Dr. Ema was thorough and detailed in her exam, and their recommendations were shared in plain English with helpful solutions at every step. They never seemed rushed or annoyed or otherwise occupied. It's a small thing, but being made to feel taken care of, really seen and heard, is such a huge deal when you're in the exam chair. Affinity is the perfect example of how pleasant something like a dentist's visit can be with a little extra care and a human touch. Highly recommend. read more

People are extremely friendly however will provide services that are not covered by some insurance companies. They create their own standards on when they feel it is best to perform certain services. The problem is that service is not covered and your stuck with a bill. Paying for something I didn't ask for because they PREFER to provide the service without telling you it may cost extra is not what I consider a good practice. Once you try to call to discuss, the Office Manager is no help, and refuse to help you appeal the charges to your insurance. read more

When I say I have a phobia of dentists, I mean it and it's extreme. I don't think anyone really enjoys the whole experience, but I had a horrible experience once and that was all it took to make me swear off going back. But you can't really do that with the dentist so the time came when I had to find a caring dentist and quick. Luckily, I followed the excellent reviews and found Affinity. I had to be referred out for a root canal and even that referral was amazing. Dr K at Affinity has always made me feel totally comfortable and I have now had plenty of work done by her and her associates. Highly recommend! read more

Dr. Kavetsis is awesome. Let me run down my first experience at Affinity from start to finish. First call: The receptionist is amazingly friendly and helpful. She took all of my information, made sure they took my insurance and got me in for an appointment a few days after my initial call because I was having some mouth pain. She was very concerned and said they could squeeze me in the same day, but I said I'd wait until after the new year. She gave me directions to the practice and I was all set up for my appointment. Their online paperwork is also great. I love that I don't have to print my own forms and bring them - the entire form is just online so you can type in all of your stuff and send it to the doctors before your appointment. Why aren't more doctors and dentists doing this? First appointment: They have a parking lot. For people in Chicago, you know how important this piece of real estate is. Since I visited on a day it was snowing like crazy, there was no street parking available. I called and asked where I could park and the receptionist said "Oh, we have a parking garage behind the building!" Sweet. Enter on Seeley and park in a nice, covered garage. The office is beautiful and comfortable. Everything is clean and there are top-notch amenities including TV screens. Each room had a blanket in case you get chilly during your procedure and all of the equipment is new and state-of-the-art. Dr. Kavetsis's hygienist is really nice. She ran down my medical history, made sure I had no allergies and explained a bit of what would happen during my procedure. She listened to me carefully when I explained what was going on with my mouth and she asked a lot of questions to get all the information she needed to pass on to the doctor. Dr. Kavetsis is really, really great. She is nice, funny, talkative and someone I enjoyed interacting with n the office. She took the time to sit near me in the office, listen to my explanation and asked questions before even approaching my mouth. She spent several minutes looking around, poking, etc. and determined that I have a bone fragment sticking out of my gums, which is why my bottom right molar feels painful. She very honestly determined she would not be able to extract the fragment and recommended I see an oral surgeon that she likes in order to have that done. She then asked if I wanted my teeth cleaned or wanted to come back, but said that the cleaning wouldn't really irritate the sore area, so I opted for the cleaning. I think it's awesome that the dentist completes the cleaning instead of just pushing it onto the hygienist. Dr. Kavetsis is clearly interested in knowing about her patients and ensuring she is informed so she can provide the correct services. All in all, a fantastic visit. I usually don't *hate* the dentist, but I certainly don't enjoy going to have my teeth cleaned or whatever unless I absolutely have to. If you're the kind of person who is anxious or fearful of the dentist, Dr. Kavetsis is for you. She'll assuage your fears and make sure you're comfortable and informed before performing any procedure. read more

This is my all-time favorite business and experience. Better than any place or service, including a massage! I am serious. I had chosen to go here primarily because of Jenna S.'s review. I was completely blown away with my experience. This should be a model business in an entrepreneurial class. Affinity Dental should be the model for businesses everywhere. When I made the appointment for my daughter, I was thrilled to learn they had a $99 special for new patients. My daughter was able to get in on that very Saturday which was great (last minute cancellation). They have a parking garage on Seeley, which is a one-way northbound, so you just loop around the alley to get to it. The office is beautifully designed. You can tell that attention was paid to the minutest detail. For example, most people don't think about waiting area seats. Not only were the seats beautiful, they were designed well. I have bulging discs and generally can't sit for more than 10 minutes without pain. These beautiful chairs offered a lot of support, especially in the lumbar region. I was seated for over an hour and had no trouble afterward. I did get up to use the Keurig. They have a lovely offering of teas and coffee. It was extraordinarily clean also. Even the bathrooms are beautiful and very clean. Even the window ledge had not a speck of dust. It turns out Dr. Kavetsis designed everything herself, when I learned that I knew that I would also be making an appointment for myself. If Dr, Kavetsis paid that much attention to detail in an office, I knew my mouth would be in supreme hands. The staff was phenomenal. Gabrielle was wonderful company while I was waiting for my daughter and she gave me fantastic advice when I asked about the Sonicare toothbrush. FYI-they sell them for far less than retail. I can't recall the name of the hygienist, but she gave me the most comfortable experience with x-rays, ever. She let me know what was going on, how many to expect, how the number of x-rays would change depending on the visit, that a full set was required every 3-5 years (I may have misquoted here), and she was super caring. I have never had such service. No one ever explained about the dental x-rays or even cared if my mouth was in discomfort. Then Dr. Kavetsis came for the exam. This was the most informative exam, ever! She has a wonderful bedside manner. In fact, it's like talking to your caring, smart friend. Then comes the surprising, shocking twist of events...Dr. Kavetsis, herself, performed the cleaning! When I say this was the most thorough cleaning of my life, ever, ever...it was the most thorough cleaning of my life, ever, ever, ever! I love this place and I don't care where I move, I will drive, fly, or get on a train to come here. read more

I think we've found our new dentist! My husband and I have been searching for a new dentist for quite sometime and getting picked and prodded on in doing so is not so fun. In comes Affinity Dental. Dr. Kavetsis and her entire team are thorough, yet gentle, and make the experience of visiting the dentist as pleasant as possible. The office is bright, new, and spacious, with TV's to watch while getting worked on. I can attest to her fabulousness because I had a marathon of two appointments this past spring (aside from my initial cleaning and X-ray visit), with each appointment approximately 3 hours in length. I had some rather hefty dental work done and ZERO pain afterward. Dr. Kavetsis worked hard to ensure my bite was perfect and my new beautiful porcelain crowns fit perfectly. I couldn't be more pleased with Dr. Kavetsis and her staff. read more

Visiting the dentist is not exactly a pleasant experience, but finding a nice place / staff / hygienist / dentist sure helps a great deal. I was looking to switch dentists because for the past several years, I was going to a place where the hygienists and dentists changed almost every single time I made an appointment. My childhood dentist was a constant - I saw her year after year after year. With doctors and dentists and such, I enjoy trying to build a relationship with an individual so they can get to know my history (not a rotating cast of people who don't know me whatsoever). Affinity's staff - the receptionist who answered all my questions, hygienist who did a very thorough job cleaning my choppers and taking full mouth x-rays, and Dr. K herself - was very diligent, professional and friendly. I did not get a complimentary toothbrush on my way out, as I've always been accustomed to at other dentist offices (boo hoo, not really...), but I did leave feeling like my chompers got the TLC they deserve from a very competent and caring staff. read more

I am SO disappointed in writing this review because I have been a loyal patient with this office for so many years. I have referred family members and friends here as well. Unfortunately due to a concern I had over the latest bill, which is the first time I have had a concern in all the years. I have gotten over $100,000 worth of treatment here. However I expressed concern about a bill and asked to speak to the doctor. I was polite but on the other hand I was completely blocked from speaking with the doctor. I was told I would only be able to speak to the office manager. The office manager told me she would send me to collections if I didn't pay today because the doctor would not be available for a week. Why?! Why can't I just speak once with the doctor? What kind of office treats their loyal patients in this way!? I'm a business owner and handling money issues is a clear responsibility of every business. They shouldn't treat a patient like garbage and bully them over questions or concerns about a bill. Dear office manager, I wanted to talk to dr kavetsis because I have a relationship with her and not with you. All I asked was to speak to her first and your response was that if I didn't make the payment ($1500) today that you would send me to collections. LOL! I'm a business owner, and I pay my bills regularly. But I also don't like being bullied! read more

Do not go unless you want to have a dentist tell you that they need to fill cavities that you don't actually have. I have only ever had 2 cavities in my life (decades ago) and when I went to a first appointment with them they told me I had over a dozen cavities that needed to be filled, despite my good dental hygiene. I had to push Dr. Rossi to actually tell me the number, it took three times of asking to get him to actually tell me how many he wanted to fill (14). When I got a second opinion from my former dentist in another city, he confirmed that I in fact have zero cavities in need of filling. At most what he was seeing are a few watch points that have not changed in the last decade. (And I forwarded those Xrays to Affinity, so they had acess to my dental history.) While everyone here was pleasant, I do not trust the ethics of this practice overall, and I would not want any of my friends or family to be duped into getting unnecessary fillings. read more

Dr. Kavetsis is AWESOME! On my first visit as a new client, she took the time to sit and talk with me before even approaching my mouth, and then actually did the cleaning herself! She was incredibly approachable and friendly, and made me feel completely at ease. The office is bright and cheerful, her receptionist (Nicole) is helpful and friendly, and the ENTIRE experience was a delight. I have high expectations for dentists, as I saw a family friend for most of my dental work growing up, and Dr. Kavetsis and her staff at Affinity Dental blew my expectations out of the water. This was truly a unique experience in the medical/dental world; the appointment was a breeze, pleasant and actually almost fun! Additionally, we discovered through my visit that I would need some further work on my teeth, and Dr. Kavetsis was incredibly thorough in explaining the what and the why of the procedure, noting my concern re: cost, and listening to my questions. Her office called me the next day with a quote (incredibly reasonable!) and to schedule an appointment. I would recommend Dr. Kavetsis and Affinity Dental to any and all-- what a FABULOUS experience!!! read more

Awesome team at Affinity! From the front desk, to the hygienist to Dr. Prieto. ALL 5*'s from me! Thorough communication throughout my entire visit. A special shout out to Jessica the hygienist, excellent at her job! Would definitely recommend this dental office! read more

Great Practice for sure! I had to cheat on my dentist because they're "outta network" and found this place right near my house. I used a few "Trusted" yelpers to confirm this was the place/ they were right! First off, Dr. Kavetsis is great.. very personable, knowledgeable and thorough. I had a diagnosis, x-rays etc. done in a nick of time; all covered by the damn insurance co! The Assistants were good as well administering the x-rays and such and all of their equipment is state of the art. Highly recommend this place! PS- Purple Rain interiors read more

Amazing dentist! I've seen Dr. Kavetsas three times now and each time has been a great experience. First, the office is spotless. Like, if I dropped a slice of pizza on the floor, I'd be tempted to eat it. I haven't even seen a piece of dust. There is a tv in every room but I haven't seen them turned on. I've also never asked them to turn one on though so not sure if they work or not. I'm usually a few minutes late, which probably helps, but I'm always taken to a room and seen right away. Her assistants have always been very helpful. I mentioned I never wear my retainer anymore and they've told me to stop by and have it cleaned for free, no appointment necessary. My cleanings have gone well and I always enjoy the goody bag I get when I'm done. What I really love about this doctor is her attentiveness and proactive approach. She noticed from my last x Ray that a small spot on my tooth had grown slightly (indicative of a cavity) and decided it was time to act on it before it got any worse. I had a root canal about two years ago and asked my old dentist about the same spot on my X-ray and was told it was nothing. I'd rather have a dentist who tackles issues in their infancy than one who waits for things to get worse. In the end, my filling took less than an hour and was not painful but my tooth was a little sore the next day. read more

This place is so great. I have had the same dentist since I can remember so when I moved to Chicago finding a new dentist was not somethings I was excited about and for 4 years now I continued using my dentist in Michigan but decided I needed to switch to where I live. Called affinity as they have great reviews and decide do give them a try. I got an apt with in the first week I called which was nice cause I was over due for cleaning. The office is so nice. Very clean and the people are even nicer! My dental hygienist dos such a great job and the doctor was super friendly! For someone who was not excited about having to walk into a new dentist office in happy to say this place made me feel super comfortable and like family. I will be referring them to anyone in need. If your looking for a new dentist this is your place! read more

I have been lied to when Dr. Lana said "You will be able to bite into an apple soon" in reading reviews they are often not complete. I feel she is deceptive to me. She had promised me an ability to eat solid food. I have not since I allowed her to extract my teeth and never did she place implants like she promised. I read in the employee reviews she made promises of pay and benefits. Seems like a trend. Unsatisfied incomplete broken promises. I warn you there are better Dentists that keep their word. She took my teeth and my joy for living because food in a central part of living. It was evil to leave me in this condition. read more

Scared to go to the dentist? Fear no more!!! Dr Kavetsis is great. She put all my fears at ease. I had some cavities filled and she was gentle and best of all, super calming. I'm actually looking forward to dental work now! Also, Dr Kavetsis was very up front about costs and gave me several treatment options. Her office was extremely tentative regarding billing and insurance questions. THIS PLACE IS THE BEST! read more

The dentist has never been a positive experience for me until Dr. Lana. She is very thorough in her work and her office is stunning with a "Spa-like" appeal. The atmosphere was able to put me at ease before my gentle cleaning with Dr. Kavetsis. I highly recommend Affinity Dental for your families, especially children. The one thing I loved most about Affinity was how up to date with dental procedures and technology they were; it makes me feel safe and appreciated as a patient. read more

Been a customer for 4 years and am extremely happy. From cleanings to fillings to an implant, Affinity's care and attention to the patient are first class. I've been afraid in the past to go to the dentist, but Dr. K and her team really work with you to ease your mind and anxiety and make sessions as easy and pain free as possible. I've changed insurances while under care and they have managed this transition completely flawlessly with no impact to my billing or care. I have recommended Affinity Dental to 3 people in the past and will continue to do so in the future. read more

Very unpleasant interaction with one of the receptionists when I called to discuss pricing options for their services. Was actually hung up on... definitely will be looking for other providers. read more

I switched my family to affinity dental about two years ago. I have never had a cleaning like I had at affinity they are friendly, thorough and professional. Affinity dental has your best care in mind and they are kid friendly! My kids love going there and aren't afraid or anxious during their visit. The hygienist properly explain what they're doing and how to improve your own care after you leave the office. I could not be happier. read more

I was a loyal patient for about 5 years and was pretty happy with my experiences over that time. I brought my kids there too. However, at one of my appts, it was recommended that I needed an onlay. I didn't have any pain prior but I figured if it needed to be done, I'd get it done. As soon as the onlay was done, I felt nerve pain. I couldn't chew on that side of my mouth without pain. I went back to the dentist 4 separate times for them to "adjust" without ever actually feeling any better. Eventually, Dr Katvesis had to redo the entire onlay. There was never an apology for the inconvenience and there was no remorse. I had to find child care every time I came in to have them attempt to fix it. I'm so glad this experience didn't happen to one of my children. I'll never go back. read more

They are awesome! Dr. Kavetsas and her staff are great! I honestly feel like the care that I get from her and the staff is the best it can be in the dentistry practice space. I have been to a lot of dentists and it always seemed half-assed and rushed (which it was) because they were always trying to turn over the seat. However, with Affinity Dental I always get great service and they take their time. This is extremely important to me because I actually have 6 resin fronts on my teeth, and depending on what dentist I have been to determined the quality of the procedure. All of the other dentists I go to usually knock it out in about 45 minutes. Lana spent over 4 hours making sure they were perfect and it still cost me around the same. Honestly, it may have been slightly higher but when it comes to my health and Doctor this is one area, I am not going to be cheap. Both of my last two procedures from the other dentists broke off or chipped. Highly recommend... If you live on the North side of Chicago and you need to see a dentist you need to come here. read more

I am an individual who has had a major fear of going to the dentist as a result of several previous unfavorable experiences. However, my first appointment at Affinity was so pleasant, my fears were quickly withdrawn. The staff was extremely friendly and appreciative of my anxiety as was Dr. Prieto. They exceeded my expectations and I can honestly say that the idea of a visit to the dentist no longer terrifies me! Highly recommend. read more

When my beloved dentist retired, I tried several different well-known dentists in the city but was turned off by, on the one hand, completely impersonal offices with lots of new techniques that did not always work as promised, and, on the other hand, smaller offices that pressured me to begin extensive and unnecessary treatments. I am so happy to have discovered Dr. Kavetsis and her staff. I have been a patient for a couple of years now, and I have received top-notch dental services for both regular maintenance and an emergency cracked tooth. Dr. Kavetsis treats my teeth like I imagine she would treat a family member's: she asks questions and makes small adjustments that keep my teeth in good shape, and she explains what I can do to protect the significant investments I've made in my teeth over the years. I trust her completely, and really appreciate her professional skills as well as her thoughtful approach to her work and my teeth. read more