Teresa Zuk. The First Dental Center is the best and most comfortable I have ever been. Dr Feng with all team provide excellent care without any stress. I have amazing experiance advance of the new technology as water laser. I would see all procedures of my teeth on the big screen. The team is very professional, kind, carrying and very friendly. After many different dental clinics even in Ohio I finally have the best , and I am greatful to Dr Feng for taking so good care with my serious problems. I am so happy to be Dr Feng's patient. GREAT DENTAL CLINIC with the best carrying ever!!! Highly recommended to everyone. Thank You Dr Feng. read more

When I first came here, it was such an amazing office. Small, quaint, family-run. You felt well taken care of and everyone was so friendly and welcoming. Dr. Feng has given me great advice and recommendations for a surgery I needed. The past few years though, they've remodeled and hired new people. The vibe is totally different, to the aggressive lady who cleaned my teeth to the accounts payable lady who texted me at 5:30pm on a Thursday demanding I pay a copay from a year ago! One I had no idea I owed and treated me like I had some outstanding balance I've been neglecting. I refused to pay it out of principle and the tone and delivery wasn't professional. The statement said in plain writing: "write off" and it's clear they were covering themselves with taxes. I don't recommend getting your dental work here, it's clear they're looking to make a profit more-so than keeping long-time standing clients. read more

Really glad this location is available to me. Really cozy and welcoming environment. The technicians are friendly and helpful. I love how informative everyone is and the modern tools provided to be able to see your dental health. I had a great experience and would recommend read more

First Dental Center - General Dentistry Near Me - Chicago, Illinois

Great place! I went here because it is close to home and because I believe in their general approach. I like how at the beginning of the pandemic they were giving out masks on the sidewalk and how they put up a mural on the side of their building. They are intentionally active in the community! My experience going there was great. They use email and text to help set up appointments and reminders, which is helpful. They create a nice ambience in the office, so it doesn't feel like a stale medical waiting room at all - more like a living room. I've been coming here for years, bringing my kids, and we've all loved it. When one child was five, they took their time with her to make her feel comfortable, and they put on cartoons for her to watch while they did my cleaning, so she couldn't wait to go back! :) Following my appointment, I had a time-sensitive question, and they texted me back right away with an answer. Also the following morning Dr. Feng texted me to check in. That is not only great service, but it is dedication to patients. I'm really grateful to have this dental practice in my neighborhood! I've watched the practice grow over the years, and I've been so impressed by what Dr. Feng had built and who he is as a person. Definitely a great place to go to for dental needs. read more

Best dentist I've been to! They had the most advanced dental technology I've seen, and Dr. Feng fixed my bite in 10 minutes. Their renovated office is beautiful, located in charming Buena Park. I was greeted by friendly staff and a loveable dog. Kitri was my dental hygienist and was also so friendly, thorough, and easy to converse with. I could see that both Kitri and Dr. Feng were passionate in their work, and I highly recommend this family-owned business. read more

I was a little nervous when they did a full renovation that it would dip in quality, but their team continues to impress me! I love that they show you all of the photos of your teeth and are very transparent about your care. I got two fillings today and was checked in continually throughout the process! Four year later and still an amazing choice for a dentist. read more

First Dental Center never disappoints! The staff are wonderful and make for an easy and comfortable visit. I started my Invisalign journey with them and I'm so happy with the results! read more

First Dental Center is a fantastic facility to seek dental treatment in different aspects of care. Every member of the staff provides a friendly and warm welcome & ensures you understand each step of the process. The dentist can be a scary place for some people but First Dental Center makes it easy to walk through those doors knowing you'll walk out happy and satisfied with the care. The receptionists at the front, the multiple dental hygienists, and the care team all provide excellent service with a pleasant demeanor and with care. Shout out to Dr. Nguyen for being calm, patient, and always putting care and comfort first! Thanks, you guys! read more

We had another GREAT experience at First Dental. We had an emergency root canal that was handled with great bed-side manor. Dr Feng was calm, thorough and provided us the education and comfort needed. The staff is great and the new remodeled office is very welcoming. I highly recommend! read more

First Dental Center - Use of personal shades - General Dentistry Near Me - Chicago, Illinois

Erica performed great cleaning for my teeth! Very professional. Great customer service! definitely recommend!

Professional and courteous staff, clean, and so accommodating! They were able to squeeze me in for an emergency dental service and did a great job. Been coming here for over a year now and will continue coming here! read more

I've visited this clinic twice. The first was a for a cleaning, and it was fine, though they did try to schedule me for some cosmetic procedures I didn't need. I just cancelled the appointments after. My second visit went horribly. I had an outbreak of canker sores all over the underside of my tongue and I wanted to get an Rx for dexamethasone. The dentist tells me to stick my tongue out and starts putting stuff on it without telling me what it is or asking for my consent or anything. I had to ask twice before he actually told me what he put on. The first answer was "medicine." We finish and they say it's $200. I ask if they ran it though my insurance and they said it's not covered by insurance. Turns out bc it's NOT FDA APPROVED. I am horribly disturbed and disgusted by how inappropriate this encounter was. This clinic is not transparent, and I felt like I got scammed. I would not have consented to the treatment if I knew that it wasn't FDA approved and if I knew of the cost. Additionally, he went on a rant about eastern medicine and how it's better. And that he might be a "western" doctor but he really believes in Chinese medicine. Be incredibly vigilant if you go here. read more

The dental staff here was so patient and kind. I was really afraid of getting my extraction as it's always been so painful in the past at other clinics but it was so nice and peaceful here. Thank you so much first dental!! read more

Best dentist office I've been to in a long time! Erica is fantastic and eased a lot of my anxiety!

Vicki made my experience calm amazing and personable.i generally wait 10 years or more to get service done. Due to fear. It was amazing modern. And zen in here. read more

Beautiful facility with a highly attentive crew. I always feel well cared for when I come in! read more

First Dental Center - General Dentistry Near Me - Chicago, Illinois

I wouldn't normally review health care or dental places, but I truly love First Dental! It's a small practice and everyone I've interacted with have been friendly and kind. The office is clean, my appointments are always on time, and they offer cute things for your comfort like a neck pillow or sunglasses. But really it's the people who work here that make it so great! It's super easy to get to, a short walk from the Sheridan red line or if you drive, they have a parking lot behind the building. read more

I've had a great experience so far, starting from the office staff, dental hygienist and doctor himself. Everything has been efficient from the logistics side, and the care team explained the treatment plan well. read more

Wow! As someone who dreads the dentist I could not be more impressed with this place. For one, they have a super nice office. Everything has been updated fairly recently. But they also actually listened to my patient in take papers! I have an autoimmune disease which causes very weak enamel. They understood that and instead of scolding me for problem spots like most dentists have in the past, they helped me come up with a game plan to fight my weak enamel. It's so hard to find dentists in the city..I highly recommend these guys!!! read more

This is seriously the best dental office I have ever been to. I have had bad experiences in the past. Here they truly care and explain everything in an easy to understand way. I have never taken better care of my teeth. Been here for a few years already and I don't plan to change anytime soon. Highly recommend! read more

Krystal was very nice and the facility is super cool and they gave me a blanket def establishing care

Nice environment and friendly doctors! Been to this dentist since 2020 and good experience every time.

Great biannual cleaning! The team always answers all my questions and is super attentive to my needs.

I've been going to this dentist for several years. Mainly for normal checkups but most recently for a crown. I can only say the best things about my experience. I felt completely taken care of. On the day of the procedure the dentist welcomed me, created a relaxing experience, and put me at ease. I've never had an experience at a dentist like this before. They show over and over that they care about their patients. They provide exceptional care in the chair and go above and beyond outside of the chair. From the dentist, to the front staff, to the hygienists, and billing, they are kind and helpful. read more

I went to First Dental Center on 07/15/24 to have three cavities filled; it was an unpleasant experience. Though, the actual procedure wasn't bad. It was the dentist, Dr. Nguyen and the assistant Armand who held conversation after conversation, over me, who impacted my experience. I couldn't believe how unprofessional they were. Next, Aramand discussed how his son said he was born in the 1900s, his class reunion is coming, attending a martial arts event, staying in a hotel in Tinley Park, that he needs to request a day off, oh and he is looking forward to special order chairs. I suppose he thought that a person having extensive dental work would enjoy hearing about his personal life, you know captive audience and all. Surprisingly, Dr. Nguyen even engaged him (this flabbergasted me) by suggesting that he takes a half day off versus a full. I wish the doctor would've recommended quiet for the patient, an unwillingly listener. Then Armand hummed to every single song on the radio when he wasn't speaking. The first hygienist Krystal, was thorough and pleasant, along with the lady and gentleman who man the front desk. It was disheartening that no one realized a patient needs to be soothed. They made an already tense situation, well um, more tense. Basically, I paid over $500 to hear someone lay out the details their life. (The owner of the practice, Dr. Feng called and apologized for my experience. Not sure I'll return but I appreciated his call.) read more

I'm very saddened to be taking my original 5 star review down after singing the praises of this dental office to all my friends and family for years. However, after a deeply negative experience with their administrative staff, I feel it is important to share for others looking for a caring clinic at every point in the patient process. It goes without saying that the team of actual dentists, orthodontists, and dental assistants at this clinic are phenomenally caring, detail-oriented, and intentional listeners when it comes to creating an environment that is kind, accessible, and empathetic to all patients. Today, I felt the polar opposite from this administrative staff member after simply trying to clarify some information about my billing experience. She used an admonishing tone not letting me finish my sentences, overall belittling language, and made inaccurate assumptions about my character situation. After facing some truly traumatizing dental experiences elsewhere, I thought I had finally found somewhere that I didn't have to dread or fear my appointments but this experience made me feel unwelcome, unheard, and diminished. I'm genuinely heartbroken about this experience with this staff member as Dr. Feng and the entire crew of dentists are deeply kind and caring. I don't know if there's a way forward for me as their patient anymore. read more

What a wonderful crew! Here's a picture of the Doctor's, hygienist and an all around staff. This is my 4th time seeing them. They cover not just the tooth.... they cover my feelings, my comfort level and my all around happiness for being their patient. I've had a lot of work done with dentists for a long time and this is the best work I've ever seen with "First Dental Center". Oh.... i must not forget the over friendly in house dog that comes to check on all the patients. Don't worry she mainly peeks her head in each of the rooms. Their lobby has these beautiful plants that are straight out of a jungle. Pretty not intrusive and chilled seltzer water in a see-through fridge. Well .any thanks to the team. I can smile again!!! My name is: Roderick Griffin. read more

First Dental Center - General Dentistry Near Me - Chicago, Illinois

Dr. Feng, All that I can say to you right now at this juncture is that I have the upmost respect and deepest gratitude to you and all your staff. For you to move your entire office around to help me get out of my intense pain is something special. ''VERY SPECIAL''. I am indebted to all of you at first dental.. much thank you. read more

Updating to 1 star. You would not believe. I just received notice from my insurance that services from Winston Feng are not covered. Well, when I contacted the business I told them I needed to see Michael Nguyen because he was covered by my insurance. They told me that Winston "is his son" (like that matters!) and that the have the same insurance coverage. As much as I searched for Michael Nguyen, I couldn't find him. I guess his business is listed under a different name?? So, now I'm stuck with the FULL bill because this business has screwed me over yet again. read more

What an extraordinary experience. One of the few dentists I've been to where despite the soreness and high pitched instruments and general unpleasantness of going to a dentist, I walked out thinking "damn, this was a great experience." From the scheduling to the actual procedure, Winston and his staff are extremely professional and have great processes set up for a great patient experience. The in-chair experience is, dare I say, pleasurable. They are thoughtful with noise canceling headphones, lavender scented neck pillows, and a great atmosphere for dental treatment. Winston was patient and answered all of my questions even though some of them weren't the best questions. I'm glad to have found my permanent dentist. read more

I really enjoy coming here. Both Dr. Feng and Dr. Nguyen are great and the staff is always super friendly. I'm currently doing invisalign and it's always a joy to see Armo'n. read more

I've been trying to find a new local dentist and this office seemed lovely and friendly on a neighborhood walk. In advance of my first appointment there was a lot of paperwork but I appreciated that it included space for me to discuss any key experiential needs. I explained in advance that I have a history of rapid plaque build up but that I've always been able to have that managed in one longer appointment but that I left my last dentist because they insisted I split it into two cleanings and fought me on my not wanting numbing and this caused discomfort and anxiety. I again addressed this with my hygienist in person (she was awesome) who said this would be no problem. I thought we'd be getting to the X-rays and cleaning but instead I spent two hours getting 3d scans which the hygienist clearly explained and then the Dentist came and explained again (I felt bad for the hygienist having to listen this and attempted to politely assure the Dentist his explanation was redundant). I was then shuffled to a scheduler who told me I had to come back for my cleaning spread across two appointments with numbing. I started to explain how I have a long history of being fine with a single, longer cleaning without numbing and was told that wasn't an option - I needed two visits for a total of $1600 beyond my insurance coverage (in addition to the cost of the 2 hour X-ray visit I had just endured). It felt like gaslighting. Why ask me my preferences and act like you care only to completely ignore me? Why not look at my past records and trust my telling you what I can handle? And if you know you're unwilling to accommodate my needs, why let me book an appointment weeks out and waste two hours of both of our time? How did my cleaning appointment turn into two hours of X-rays? Visiting the Dentist is anxiety inducing for most. I think at the very least a clear outline of what to expect is a reasonable ask. I've now had to wait months (as my need for maintenance care surely gets much more intense) for the new year for my insurance to reset so I can find another Dentist where I hope my annual visit will lead to better outcomes. read more

Not a fan of this place. TwI've now they didn't answer my teeth dental questions and canceled my appointments on me

First Dental Center is the place to go if you're nervous about dental work like I am. Their new space is looking absolutely gorgeous and the whole team will go above and beyond to make sure that you're well taken care of. I just had a wisdom tooth pulled there and Dr. Feng and Armand made sure that I felt safe and comfortable through the entire procedure. They gave me a weighted blanket, let me have my music in, and the whole thing was over before I knew it. Really high quality service! read more

Everything is great about this place. The menu of comfort items (lavender sprayed neck pillow, weighted blanket, and more). I got a cap replaced on my front tooth and it looks a million times better. I was super nervous and I was reassured patiently and it looks amazing, I can't stop smiling in the mirror (not just to see the work). Highly recommend this place for all your dental needs!' read more

I think the First Dental Center has exceeded my expectations in every category I considered essential when I walked into their door on my first visit. I was welcomed by the Front Desk staff, and each member of Dr. Feng's team reinforced their dedication to their craft , their professionalism, and their kindness set them apart from their peers. My personal experience makes it easy to recommend them to anyone who may have given up on finding one-of-a-kind service. It does exist. Denise Taylor read more

Great team at First Dental Center! Culture of respect and inclusion. Their new patient survey that includes an array of gender identities. Dr. Winston Feng has a calming easygoing manner. He will talk with you about your concerns, his observations, and his suggestions. The employee who took my x-rays was easygoing. Front desk staff and scheduling staff were also kind and easygoing. Overall easier experience that made me realize my former dentist had been stressing me with his more negative approach and manner. They did not accept my insurance. They do have a wellness plan for $360 that includes two cleanings per year and discounts on other products and services. They also sell custom mouth guards for people who grind their teeth. read more

My fave dentist! Always go out of their way to make you feel comfortable (neck pillow, sunglasses, fun goodie bags) and answer my questions. Erica is great! So is Dr. Feng (both of them). I've only been there 3 times so far (for cleanings) but the practice is a well oiled machine as far as booking appointments, sending reminders, handling payments, and little to no wait time. Always on top of my oral health, documenting any changes with photos and regular x-rays. read more

Without a doubt the best place for you to go to for your dental care. I was first patient of the dad, now the son. I am so impressed by how they represent the community and are great dentist and caregivers. Go and thank me later. read more

After being a patient at First Dental Center for a couple of years, I can confidently say that this place is without a doubt the best clinic I've ever been to. I've watched the clinic grow and change throughout the years and it keeps getting better! (I don't know how it can get any better, but it keeps happening ‍) Dr. Feng and his staff truly care about their patients overall experience and IT SHOWS! The waiting area is so cozy/inviting and the staff is always welcoming! They also provide bathroom amenities like hair ties, feminine products and toothpaste, as well as spa amenities like a neck pillow, weighted blanket, and more. I honestly look forward to going to the dentist every time because I know that Dr. Feng and Dr. Nguyen truly care about my experience and dental health. Keep doing what you're doing because you are all doing great! read more