I cannot express enough how warm and welcoming everyone is here. The level of care and sincerity is beyond measure and I'm saying this as a first time visitor who was taken in as an emergency. Specifically calling out Dr. DOWLATSHAHI who took the time to explain things to me, and more importantly, her patience in taking the time to listen and understand the issue I was having. Dr. DOWLATSHAHI genuinely cares. She went above and beyond to figure out a plan for me and am already feeling much better. I would highly recommend HOMERUN DENTAL to anyone and will absolutely be establishing a relationship here. Thank you to the team! read more

This is, hands down, the best dental practice I have ever visited in my life. Ms Dowlatshahi is the best dentist I've ever seen. From regular cleanings, teeth brightening, to deep scaling, I have had completely pain-free and pleasant experiences each and every visit. Beyond that, the staff are extremely friendly, warm, and professional, and each and every dentist and assistant is a wiz and excellent at what they do. For anyone looking for a new dentist, and especially those that have been hesitant to go to the dentist due to fear of pain and discomfort, this is the office to go to. Call them today! read more

Hold on to your pocketbook. They will try to squeeze out every Penny they can. I will Never go back again.. The place is clean and friendly, but the prices are way out of the range of any other dentist I have ever been to in my life. I found another dentist that charged half the price of this one for fillings.. read more

The staff here are the most professional and fun that I have ever encountered. Their fees are affordable and are never hidden. read more

1. Hygienist broke off floss between my teeth and I had to remind her to remove it 2. Took several x-rays (my insurance only allows 2) without advising me they'd charge extra for them 3. Actual consultation with doctor mostly consisted of her doing a sales pitch on getting implants This is the second dentist I've seen in the past year who was more concerned with convincing me to get implants than talking about my dental health. I felt more like I was in a used-car lot than a dental office. read more

I had an inlay fall out and my dentist was MIA for 4 days! I called Homerun Dental and they were able to fit me in their schedule. The dentist, Dr. Dowlatshahi and her staff provided excellent care. read more

This dentist and her office staff is great. I've been coming for almost two years now and recently had to get my wisdom teeth removed (not by her but an oral surgeon). I was in extreme pain and couldn't get into the oral surgeon so I called Homerun, they got me in within a few hours and did a quick treatment on me to help with the pain. read more

I always have great experience, and treatment is 5 starts. I highly recommend Dr. Aleheh, she is very professional and friendly, her stuff is always nice and kind and knowledgeable, and did I say nice? My kids went there as well and had good experience each time, no complaints. read more

Terrible incompetent dentist. She is a dentist who struggles and mostly fails to perform the basic dental work. This is a small office with no hygienist and proper equipment and tools. She does not know how to fill simple cavities. I had a great deal of pain after filing my small cavity and the filling came off after two days of pain and suffering. I heard that the front office person was calling and trying to lure new patients to this unfortunate office. read more

My update in regards to the dentist comment: There's two sides to every story so I am glad business owners take the time to read about experiences that happened within their facility. I'm not going to sit here and argue with an elder adult because that just shows how immature and classless this dentist is as she has responded in an attacking manner to every negative review on here when we are just trying to be honest and warn others. However, I will respond to some of the questions she asked and statements made to inform the public which will be my last comment on this review. It's true that I did have an appointment for some additional work done. However, after my tooth turned black after she worked on it and I needed a root canal plus was in constant pain, I cancelled my appointment. I had a bad first experience when I went in for a cleaning, but gave them another chance. I surely wasn't going to give her a third chance. However, they never once asked me how I was doing with my filling after I went there nor when I cancelled my appointment. I would have been completely honest and informed them that I was in pain. I was to afraid to return because I was scared that she would do more damage. This is why I flew half ways across the country to go to my trusted dentist in my hometown; I was too scared to go back to her as I was afraid I would only end up in more pain. I do take care of my teeth and visit the dentist regularly. As mentioned, I just moved here so I was looking for a dentist in my new city so I didn't have to go back home every time I needed a cleaning or had an issue. So not sure why she would recommend me finding a dentist where I live since that's the only reason I went to her in the first place lol. In regards to HIPAA, I never stated what was wrong with my teeth besides the fact that I went in for a filling. It's embarrassing and a break of trust to have your doctor broadcast your medical history and issues to the public which is why HIPPA was created in the first place. She clearly violated doctor/patient confidentiality by bringing up specific issues that I never mentioned nor wanted to discuss with the public. If she was so concerned about my teeth, she would have had this discussion with me privately via my cell phone or email which she has both. Please find a dentist who will respect your privacy and won't attack you after they messed up time and time again. It's unfortunate that Yelp doesn't monitor these reviews more closely when doctors violate HIPPA laws. read more

Highly dissatisfied with Dr. Alaleh and her team. I had not been to the dentist in 6 years due to not having dental insurance and was coming in for a cleaning and exam. The first thing Dr. Alaleh said to me when she saw me was that I should consider Invisalign and I "would look a lot better with Invisalign." This was extremely out of the blue as I had not mentioned being unhappy with my teeth. She kept pushing Invisalign and even told me I "could be beautiful" if I got it. She also insisted that I book an extensive cleaning ASAP while I wanted to wait and check with my insurance first about coverage, as Dr. Alaleh was inconsistent when talking about insurance and coverage. At the end of my appointment, I asked for my records (xrays, treatment plane, etc.) be emailed to me. It took 3 weeks of me calling them to finally get them to hand over my medical records. read more

This place is great. Friendly staff, gentle procedures, and the answers you need. Go check it out!

After they rescheduled my appointment I showed up and the office was closed and no one answered the emergency line when I called. Very poor service for a doctor to not be there for an appointment. read more

I've gone to a children's dentistry near my parents' house all my life until I was told that it was time for me to find an adult dentist. I lived in Lakeview last year, so I found this dentistry on Yelp and decided to give it a try because of the great reviews. During my appointment, I specified that I had my x-ray done 6 months prior (my insurance covers one x-ray a year), but Dr. Alaleh said they would do it for free because she needed to see through my teeth to diagnose any problems. I thought...wow that's great! She told me I had a cavity and that one of my fillings done by my previous dentist "wouldn't have passed the board exam." She recommended that I get those two teeth fixed soon, but I wanted to hold off until my next appointment. They printed out estimated costs with my insurance for getting a filling redone and cavity fixed. It wasn't cheap so I decided to just worry about it later. Fast forward to today. I moved to South Loop recently and didn't want to go all the way back to Lakeview for the dentist, so I found one in the Loop by my workplace with stellar reviews. He cleaned & examined my teeth and walked me through my x-rays and said my teeth were perfectly healthy and I had no issues. Wait...HOLD UP!!! That's not what Dr. Alaleh said. I asked him about my filling and cavity. He said my filling was holding up just fine and that the black streak on the side of my tooth was a stained fissure. While stained fissures can lead to cavities if you don't brush, mine is just a cosmetic defect which I have no problem keeping it as is. I could have gotten two teeth drilled for NO reason and would've had to pay out of pocket costs that my insurance doesn't cover. I would NOT recommend this place unless you want unnecessary drilling. Maybe it was an honest mistake/misunderstanding but that's not a risk I want to take with my teeth. read more

First appointment back since COVID began. Felt clean, safe, and the staff did a great job as always.

Office was closed upon my arrival. No note on the window, no notification of any kind. I had pre-paid so I couldn't just leave. I waited for about 45 minutes, trying the doorbell and calling the office phone number but received no answer. This was after all week before the appt., I received (not exaggerating) at least 5 reminders of the time and date of my appointment including a 'real phone call' (from the receptionist). When someone finally showed up after was standing in the cold all this time, I was visibly frustrated yet I was laughed at. When I responded that it was not funny and I was upset, I was told they didn't want my business anyway. I explained I had taken off a half day or work, traveled all the way to the office, and waited all that time, and still I wanted to get my teeth cleaned. I was flatly refused. (Who wouldn't be upset at this kind of treatment?) I cannot say anything about the technical skill of the dentist, only that I was very, very unhappy at this unprofessional way of how this matter was handled. Comically, an hour after I left, I received a cheery phone call from the receptionist, asking me if I would like to re-schedule my appointment. I was astonished. Rudeness and a lack of compassion and respect are hardly what I would expect from a dental office, certainly not from a dentist. A simple apology would have defused the situation. Rather, she chose to waste my time and then compound it further. Terrible customer service. read more

Friendly and professional staff. The dentist is easy to talk to helpful and informative on what's the problem and different options to solve it. My teeth cleaning feels thoroughly done. I recommend this clinic to everyone like how my daughter recommended it to me. read more

I would give this place ZERO stars if possible just on their booking and receptionist because I didnt even get in to see the dentist. I set up an appointment through Opencare and called to confirm and they could NEVER find it in the system. Then the next day I tried again and called to see if they could see me the following day in the morning because of my work shift. I spoke with Michelle all 3 times and she was CLUELESS. Couldn't spell my name, can barely pronounciate her words through the phone but finally booked me the following day for a 10 AM. Then 2 hours later she calls me to cancel it. So I call back and they tell me another patient had that open appointment. Nonetheless if I cant even book an appointment and have this hard of time I dont even want their dentist practicing on me. Get better staff and manage your appointments better. read more

Just took my kids for their school cleanings/exams yesterday. The staff is so friendly and polite, are great with kids, took us back the minute we walked through the door, and they charge much less than our previous dentist group. Overall very satisfied with Dr. Aleah and will continue going. Always my recommendation when a friend askes. read more

Dr. Alaleh is by far the best dentist I've had in my entire life. Not only is she kind and super welcoming, but extremely patient, whether you need thirty minutes to collect yourself or you have a tricky procedure to have done, she will put in the time and 100 times the effort. The office itself is clean, and the staff is beyond helpful and friendly. read more

Either you want the best or you don't! Simple as that. Staff is genuine, gentle, professional and yet fun. The office is comfortable and the restroom is warm (yea, I noticed and it's pleasant). I'm uptight, anxiety-ridden, and if given the choice, would never choose to go to the dentist. Need I say more? The parking doesn't totally suck in that area either. read more

Probably the worst dental experience I've ever had. She filled a cavity that ended up hurting for a long time after, and she kept adjusting it and traumatized my tooth to the point where I needed a root canal and crown placement (that was $600 when it was all said and done, after insurance). AND she was condescending about my pain, asking me what my pain tolerance was and suggesting that she had done perfect work. I had also come to her when one of my permanent retainers popped out (that had been in place for 10 years) and she ripped it out instead of gluing it back in because she claimed it "wasn't doing anything for me". Here I am a year later needing Invisalign because my teeth have shifted so much ($1500). I am out $2100 because of this dentist's mistakes. There are plenty of other dentist offices you can visit in Chicago. Go somewhere else. read more

Unfortunately, I cannot give a positive review for Dr. Dowlatshahi's HomeRun Dental. The following are my personal opinions, based on my recent personal experiences with HomeRun Dental. My first appointment to take X-Rays etc back in August was OK. Three months later I had the first half of a deep cleaning procedure in December of 2021, which also went OK. The second half of the deep cleaning was scheduled a week later for 10am. I received a text reminder that morning at 8.30am to make sure I don't miss my appointment - duly noted! I arrived at the dentist's office at 9.55am, only to notice that the doors are locked, all lights are off, and apparently, nobody is in the office. I waited for 15 minutes and then emailed both Dr. Dowlatshahi and HomeRun Dental (to their respective gmail addresses we used to communicate prior) to find out what is going on. I also texted the number that sent me the reminder that same morning. I received no responses, and waited until 10.30am, when finally someone from HomeRun Dental pulled up and asked me what I was doing here, and said: "Didn't we call you yesterday that the Dr. is sick with a fever and that we canceled your appointment?" As much as I felt sorry that the good Dr. felt a bit under the weather, I could not help to mention that 1) no, I did not talk to anybody yesterday informing me that my appointment was canceled, 2) it does not really matter if the Dr. has a fever since my appointment was specifically with the dental hygienist, not with the Dr., - and the dental hygienist was not there either! and 3) didn't you just send me a text message less than 2 hours ago reminding me not to forget about my appointment? The person had very little to say in response, so I left with HomeRun Dental having just wasted my whole morning. Now, after this debacle one would expect that a business would reach out to a customer, apologize, come up with some explanation or excuse, hope that the customer buys said explanation/excuse, and eventually comes back. Well, not HomeRun Dental - I did not receive any communication, email, phone call, anything! I emailed Dr. Dowlatshahi and HomeRun Dental again a week later, expressing that I feel this is not acceptable behavior, and asking for my X-rays and all medical reports they generated to be emailed to me, since I now have to find another dentist to complete my dental work. For obvious health reasons, I did not want to have to repeat 8-10 dental X-rays a month after HomeRun Dental took mine, as this represents an increased radiation risk. Again, Dr. Dowlatshahi and HomeRun Dental did not respond or send me the info requested. Overall, it is now more than three weeks after the appointment in question, and so far I have not received one piece of communication from Dr. Dowlatshahi or HomeRun Dental in response to my emails. From the experiences I had, I cannot recommend Dr. Dowlatshahi's HomeRun Dental. In my opinion (and I can only talk about my experiences), there were significant organizational and communication problems associated with this office. Moreover, my experience left me with the feeling that HomeRun Dental showed a lack of respect and consideration for me and my valuable time. For these reasons, I personally will avoid Dr. Dowlatshahi's HomeRun Dental in the future. read more

Dr. Alaleh is by far the best Dentist I have had. She is friendly, courteous, knowledgeable, and professional. Her Dental office is impeccable with state of the art dental equipment. I came to Dr. Alaleh because my back molar broke from biting on some hard candy. (next time I'll be sure to just stick to chocolate) Dr. Alaleh painlessly fixed my tooth perfectly. I feel as if my tooth had never been half broken. If you are looking for a genuinely terrific Dentist, then choose Dr. Alaleh, she is an A++++ in my book. read more

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Dr. Alaleh is the best dentist I've ever visited. Both professional and personable, Dr. Alaleh keeps the overall dental health of the patient in mind as she diagnoses and treats, but also identifies potential pain points to get ahead of any possible issues with your teeth. I first visited her office for a routine check-up. Through scans she spotted a few cavities getting dangerously close to a potential extraction, and recommended a plan to quickly perform root canals to save the teeth. But this was no routine root canal - because of the uniqueness of my teeth, we hit a few road bumps along the way. We found some complications with a tooth's adjacent wisdom tooth and recommended a fantastic doctor to perform surgery. We also found my molar had extra roots that grew in unusual directions, so we needed to reach in to dig those out as well through additional sessions. Once complete, she gave recommendations to other areas to treat in the near future. Through the entire process, Dr. Alaleh had been extremely flexible and knowledgeable to address the issues quickly and effectively within a tight time frame. She's been very attentive and thorough, making sure I feel comfortable every step along the way. I highly recommend anyone to stop by her office for a check up! read more

Just visited this Dental Clinic today. Dr.Alaleh and her assistant were very kind and professional to me. I bought a groupon for cleaning, x-ray and exam. They did everything and even more. About 5 years ago I have put a jewelry on my tooth and now I just wanted to get rid of it. And the doctor removed it very gently and now I don't have any signs of it. I was afraid that my tooth would be damaged under this jewelry. But now I'm happy I got rid of it and my teeth perfect! Oh and by the way, she didn't even charge extra for it. Thank you so much! I would recommend Dr.Alaleh read more

BEST DENTIST EVER! No-one likes the dentist, but its something we all have to do. The doctor and entire staff is so efficient and also so welcoming. I love getting my cleanings here because its so fast and painless. The entire office is spotless, and they use the latest technology and equipment. Also such a nice plus the doctor always remembers the smallest details I tell her during my appointments!! Last year, she referred me to an amazing oral surgeon that did my wisdom teeth extraction. Amazing experience there as well thanks to Dr. Alaleh Dowlatshahi's recommendation. FREE PARKING AS WELL! read more

I am simply one of the millions who have high anxiety regarding dental visits but the staff at home run dental truly "knocked it out of the park"! They were patient, friendly, knowledgeable, efficient, professional and dare I say fun!? I feel blessed to have found a dental clinic and crew that were so fantastic and so close to home. For the first time in my life I'm actually looking forward to my next visit with the dentist. read more

My fiancé and I have had a horrible interaction with this office. He has insurance that is not the most common but we made sure to see if this doctor would be covered and she is - we called the insurance company. Ever since he went in, it has been the worst experience! His initial consultation was fine except after the appointment they said he is not covered. So the front desk said they would call to see and we never heard back. We also asked for x rays that they refused to send. We had to continually call them and every phone calls were never returned. We made an appointment just in case, and Finally after waiting a few weeks they call the day before to say he is not covered. Everyone at the front desk is rude and incompetent. They could care less and have done absolutely nothing to help! Spare yourself time because all they do is waste it here! read more

I would highly recommend this dentist. She is thorough and honest. Nice office and modern equipment.

Dr. Alaleh is the best dentists I have ever had! Through a lot of Yelp searching and insurance digging, I am so so glad that I found her! The office is comfortable, the TVs add a nice touch and the entire place is spotless. The morning of my appointment, the office was running a bit late. It was a rainy Saturday, so that wasn't a huge deal. The cleaning was expertly done and I experienced no pain whatsoever. The best aspect about this place is Dr. Alaleh herself. As a communications professional, I appreciated the amount of time and interest in a new patient. She asked for my oral health history rather than just relying on the X-rays and paperwork. She was so personable! Very glad this place is so close to home. See you in 6 months for my next cleaning! read more

I would first like to say that Dr. Alaleh herself is great (or so I thought, see below). She was helpful, but I can't say the same for the rest of my experience with her office. First, I had an appointment on a Monday at 10am. I get there at 9:58 am and the office isn't even opened yet. I took an Uber worried that I would be late. I arrive only to have the Dr. Alaleh show up at 10:05 am apologizing that her staff was running late today. I waited around for about half an hour before anyone even addressed me to fill out any paperwork. I needed a teeth cleaning and a mouth guard. I finally got X-rays and my cleaning around 1030am. I was told I have a filling that needs to be redone. We weren't able to get my mouth guard done because the office wasn't sure my insurance would cover the procedure. They couldn't reach my insurance at the time. I was fine with this and it was explained that they would be giving me a call for a follow up appointment to get my mouth guard and do a follow up for my filling. Well...that never happened. I called the following Friday asking for an update. The lady I spoke with on the phone was pleasant and apologized they had forgot to look into the matter or even follow up. She explained she would call me on Monday with an update. I did FINALLY get a call that Monday explaining that my insurance didn't cover a new mouth guard yet no new appointment was offered for the filling I needed redone. What was most upsetting for me is how unprofessional the entire process was. I would not recommend this office to anyone. I highly recommend looking for another doctor that has enough staff to keep track of their patients. I have booked an appointment with a different dentist because I didn't feel like this office really cared for me as a patient or customer. This is also the response I received from the doctor herself regarding my review. Even outside of the poor grammar and spelling I find this to be a completely unprofessional response - "Hi Janine, Hope you are doing well. I am reading your reviews everywhere and it is really disturbing to me . we opened office 5 min late and we are eveywhere by your bad reviews NOT cool at all. we have treated you with respect . You being a manager and being in service industry makes me wonder how little compassion you have for people around you. I am sorry we did not met your expectations. Wish you the best, Dr.Alaleh -- Dr. Alaleh Dowlatshahi D.D.S Homerun Dental " read more

Unfortunately, my first & last visit with this facility was a very disappointing one, Did not get what I paid for, The patient chart which was provided to me indicated that an adult prophylaxis(cleaning) was completed but in real world, it wasn't. This issue was brought up to her, before I stood-up to leave the room, complained to her that I was not satisfied with what she did. Her reply was she was only to perform a basic cleaning,. Honestly, she did not spend enough time( a lot less than a professional dentist would do) & effort(compassion) to make me express a feeling that my teeth were really clean. I could still feel the plaque especially on the hard to reach teeth, like my molar. This was brought her attention and was ignored. Never had any experience like this before with the professional dentists. PATIENTS NEED CARING PROFESSIONALS, Homerun Dental ! read more

This review was for old visits. I had two tooth fillings with the doctor. One was good, and one wad bad. I suffered a lot of pain and spent around 9,000 dollars in total to fix the bad one. I visited the doctor immediately after noticing a large bump around the tooth. I got some pain-killers from the doctor, but they did not resolve the pain or the bump. In the second visit, the doctor extracted the nerves out from the tooth (the first part of a root canal) without informing me. She explained that I was in danger and she had to do it right away to save my life. I was charged for around 1000 dollars for this first part of the root canal in the end. I was in more pain and could not sleep that night after the root canal. I had to see an oral surgeon the next day. From the X-Ray, some of the nerves were still in that tooth, which caused the tremendous pain I suffered. The additional cost came from redoing my Orthodontic procedures because I could not wear my retainers. I left my initial reviews on Google. I was called by the doctor in an angry voice saying she would sue me for defaming. I was busy with delayed school work and upcoming exams thus deleted the reviews. I sincerely hope the doctor can improve her treatment for her patients. Please do not contact me for deleting reviews. read more

I went to Dr. Alaleh on a few occasions. Like many people, I hadn't been to a dentist in a while but because I suspected I had a cavity, I decided to go. Homerun Dental had a Groupon available and they were fairly new so I thought I would give them a go. I found out I had 2 cavities, so we made an appointment for the following week and got them filled. Quick and easy. The wait time was a bit unfortunate, about 20 mins the last two times I went. The fillings were fine, everything went smoothly and I was happy it was done. Some weeks later, I noticed that one of the fillings had become discolored. Like a grayish. I thought it was due to something I did so I went in for a check up. Dr. Alaleh said it was uncertain why it turned but was polite, gave me a free consultation and offered to replace the fillings for free with a different material. The discoloration wasn't that noticeable because it was on top and further to the back but I thought, what do I have to lose? I specifically remember asking her if something could go wrong with taking out the filling to refill. She said no without hesitating. As I mentioned, I had not been to a dentist in a long time, so I had no idea that yes, in fact something could go wrong. She refilled the cavities for free but it was rough the second time around. I was told that I have really sensitive gums so there was a lot of bleeding which made the procedure extremely long and very uncomfortable. I could feel pain while in the chair even though I was numbed quite a few times. It's been about 4 or more months since the filling and I am in pain as I write this because I am fairly positive she hit a nerve. I went to see her about two months ago to express my concern, to which she said it's possible a nerve was hit and that it could also go away on its own. I can't chew on that side of the mouth or I have a sharp pain rising up, which means I'm probably going to need a root canal. The thing I'm most upset about isn't the wait time, it's not even about how long the second filling took because hey, it happens. My problem is that she told me there was no possibility of something going wrong by taking out the filling and getting it refilled. If she would have told me that nerve damage could occur, I would have definitely opted out of the refilling. I don't have insurance and now I need a root canal and a new dentist, all for something that could have been prevented with some honesty. read more

My review is long overdue! I visited Dr. Alaleh last month for a routine teeth cleaning, before an extended trip to South Africa. Unfortunately I had a cavity. She was able to resolve it that day, without making me book another appointment. Her staff are friendly and the doctor is honest and upfront. Thank you Homerun Dental, for providing "homerun" service. Jack Donahue read more

Extremely dissatisfied with my experience with Home Run Dental- My primary Dr is back home in Michigan, I was due for a cleaning so I swung by Home run dental since my apartment is in Lakeview. First the Dr does a "drive by cleaning" so not a full cleaning, but runs my insurance for a cleaning then has me come back for a follow up appointment to get the rest of the cleaning when this is suppose to take 30-45min max (my moms a hygienist), wasting my half day off work, to then reschedule for another appointment. Then she ends the appt suggesting I get florid- come to find out after 18 yrs old Dentists don't recommend it as its useless to adult teeth- its just a $30 charge for her to profit. Next she sends my results from my cleaning to me saying I need a full Periodontitis cleaning, suggesting I have Periodontitis disease costing me way more money. I decided to go back home to my family dentist where she says this is all wrong and a complete scam. Now my insurance wont cover my second cleaning due to getting a "drive by cleaning" from this Dr- so having to pay out of pocket for her hack job.. No Periodontitis, i got a full cleaning, 2 fillings and was out the door. HIGHLY DONT RECOMEND THIS PLACE. read more

My appointment was at 2:30. I had a class at 4:15 which was 20 minutes from this dentist. I waited until 3:00 PM to finally be seen by the doctor for my cleaning. The cleaning was less than mediocre. The hygeinist got floss stuck in my teeth while attempting to string it through my teeth. I experienced more than a mild amount of discomfort. The flossing job was overall poor, because she pulled the floss right through my teeth instead of inserting it into my gums and sweeping out plaque and sediments. The hygienist used a metal tool to scrape the bundle of floss that got stuck between my teeth due to her error. I have never had this happen to me, and I have been getting teeth cleanings every six months since I was a child. I am a tooth grinder and wanted to get a mouthguard. I was quoted $150, which was a very reasonable price. This is why I am not giving a one star review. What I find ridiculous is that I was told both by the hygienist and the dentist that it would take just a few hours for my mouthguard to be made. The dentist specified the mouthguard was made on site. A few days later, since I had not heard back from Homerun Dental, I called. The phone rang incessantly every time I called. I called again today and was told that the mouthguard was actually at an outside lab and that it would take at least a few days for it to be ready. Why was I flat out lied to? Now let me get to the end of my experience here. I was convinced to get a fluoride cleaning and I agreed, for an additional $20. At this point, not only was I going to be late for my class, but my parking meter was going to run out of time and I could easily get a parking ticket well over $100. I told the dentist I needed to move my car. She abruptly told me that there was free parking next to the facility. No one had told me that when I made my appointment, and the parking lot was completely hidden. The look of aggravation on her face was quite clear. I left quickly and ran across the street to move my car. I proceeded with the fluoride cleaning and got my teeth fitted for the mouthguard. While the staff is friendly, they are not timely. They have no consideration for my time, and I missed my class due to their poor scheduling procedures. My appointment took twice as long as it should have. While I appreciate the affordable cost for the mouthguard and the general camaraderie among staff and patients, my experience in terms of efficiency and quality was poor. read more

Great place. They have flexible hours and are very knowledgeable. Nobody likes to go to the Dentist but Doctor Dowlatshahi makes it very comfortable...for a dental visit. ;) read more

Very bad customer service!!! Unorganized!!! Tried to get rid of my appointment!!! I had to cancel my appointment!!!