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    Andersonville Dental

    3.0 (112 reviews)
    Open 10:00 am - 5:00 pm
    Updated 3 months ago

    Services - Andersonville Dental

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    Andersonville Dental Photos

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    Recommended Reviews - Andersonville Dental

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    5 months ago

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    2 years ago

    Dr Shahin identified a problem I had been struggling with for over a year and referred me to a competent specialist

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    Page 1 of 3

    Ask the Community - Andersonville Dental

    Review Highlights - Andersonville Dental

    Anita Shahin and staff are the best I have ever encountered, and I have seen over 40 around the world over the years.

    Mentioned in 13 reviews

    Read more highlights

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    ORA Oral Surgery and Implant Studio - Patient Consultation/Exam Room for Oral Surgery

    ORA Oral Surgery and Implant Studio

    4.4(49 reviews)
    0.5 miRavenswood, Uptown

    Dr. Koos and staff exceeded my highest expectations--his attention to detail and patient follow-up…read moreare second to none. First Rate!

    I have never given a Yelp review for anything ever. After my experience here, I do not know what…read moreother direction to take this. The first half of my experience was okay. Everyone was neutral. No one was nice, no one was rude, everyone was just meh. That's fine. I was sat down with who I believe to be Joan to discuss billing for my wisdom teeth removal. She informed me that insurance would cover 0% of my procedure and that $3,000 was owed before the surgery. Visibly upset, I reassured her that I was not upset with her and that I know she cannot do anything. I asked her what I can do. In an impatient and apathetic manner, she tells me to call my insurance and read them the codes on the sheet of paper I had just signed and ask them why they won't cover it. Cool, I'll do that. She brings me to the front and tells me I owe $120. For a copay? For what? Why wasn't I warned? Why didn't anyone tell me before or charge me before providing this service? I did not consent nor was I even close to aware of a possibility of a copay this large. While I am asking these questions, I'm being presented with dismissive comments. "This is just the way we do things here ma'am" etc. I told her I will not be paying out of pocket as I cannot afford to. I then ask for a copy of the paper that I signed that had the insurance codes written so I can take my business elsewhere. She tells me "No, you need to leave." After I mentioned that I have the right to own a copy of a document that I signed, she told me she would email it to me. I told her that I will wait until she emails it to leave. I call a family member in the waiting room expressing my sadness surrounding the situation-- this is a service I need and I cannot have done. The front desk worker, Jenessa, tells me, in a raised voice, that I need to leave and I cannot be in the building. After reiterating that I am a patient waiting for documents, she asked Joan to promptly send the document so I can leave the premises. After waiting for approximately 45 minutes, I asked Jenessa if printing the document would be easier or faster. She told me the situation was none of her business and to ask Joan. Joan explained that I was not a priority patient and she had more important work to do. As I was walking away, I (I think rightfully) expressed that there are multiple workers capable of sending me what I need. Jenessa then continued to raise her voice at me repeatedly. I told her the matter did not concern her. After waiting another 20 minutes for my document, I, with tears in my eyes, told Joan that person to person this is an extremely important document. It will allow me to receive an important surgery and I would appreciate if she would send it to me. I told her I would be leaving and I trust that she will. While walking out, Jenessa, the front desk worker, was laughing at my emotion and vulnerability. I peeked around a corner to look. She then proceeded to SCREAM profanities. I was speechless. She began to stand up, walk over to me, and scream as if she wanted to physically harm me. Her coworkers had to physically restrain her. I immediately left the premises. Not only did Ora leave me with surprise charges, their desk workers met me with no empathy, patience, or compassion. They brought hostility and aggression (physical and verbal). I think Ora needs to have some serious improvement when it comes to their financial transparency as well as their hiring process. The receptionist at my oral surgeon office should not attempt to physically assault me. I did get the document via email.

    Photos
    ORA Oral Surgery and Implant Studio - Practice Manager's Office - ORA Oral Surgery & Implant Studio Andersonville

    Practice Manager's Office - ORA Oral Surgery & Implant Studio Andersonville

    ORA Oral Surgery and Implant Studio - Dr. Steven Koos

    Dr. Steven Koos

    ORA Oral Surgery and Implant Studio - Business Administration Side - ORA Oral Surgery & Implant Studio - Anderrsonville

    See all

    Business Administration Side - ORA Oral Surgery & Implant Studio - Anderrsonville

    Andersonville Dental - generaldentistry - Updated July 2026

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