Hometown Hero was able to get here sooner than scheduled, and they got the work done that day. The…read morerepairman was friendly and helpful.

I had my Bertazzoni oven repaired - small stuff, a loose handle and one of the elements needed to…read morebe reattached. They charge $200 just to show up, which I thought might cover twenty minutes worth of repairs with no parts. Nope, they charged an additional $200 for the labor. That equates to $600/hour. They didn't leave any receipt detailing what they did (I wasn't home for the repair) and it took three phone calls for them to email me the work order, that simply said " tightened handle, reattached oven burner element." That's just a lot of damn money for what I got.

Tried to reach out to T.O.G.A.R. via Yelp reservations and via their website Contact Us page…read morewebform directly, and had zero luck getting any response. The Yelp form seemed to have some issues going through; not sure if it was a Yelp issue or vendor issue, so that's why I went to the vendor's website directly, and attempted their webform. As of now, it's been numerous business days with no reply. I see from other reviews that my experience appears to be outside the norm, so that's unfortunate.

Ok, close it down folks, I've found my new appliance repair guy for the foreseeable future…read more I had started down the YouTube instructional video.. you know the ones that make everything look incredibly easy, but then it turns out it's a marginally different model of dryer and completely changes the whole equation? Yeah, one of those. So about fifty suppressed swear words later, I'm on the phone with The Other Guy, and we're booked for a short window the next day. He jumped right in and dismantled the entire thing to clean it out, test out parts, and make sure he got it right. He showed me how the burner was glowing too hot, which means we'd just be replacing it again in a handful of months. We tested and tried different things on it, and he landed on an airflow issue (in addition to already fixing the broken part), and shortened our exhaust duct. He stuck around to make sure this fix was it and was going to take, and it's been humming ever since. I also found his pricing fair, and will go to him again (but good lord hopefully not for a while, we've had enough of these things this year). On last note -- just call him. I know. I want to send the message and hope it works out, but I think it's easier and more likely to happen if you just call on this one.

We had Drew com yesterday for a washer that the basket would not spin. I was in the middle of…read moredoing laundry when it quit. They had a cancellation and were able to fit me right in. Drew did EXCELLENT work - he was in and out in no time and got the washer working. He was well mannered, efficient and a hard worker that diagnosed the problem immediately. Will definitely use this company again!!

I can't decide between a four and a five. My refrigerator quit working on a Sunday evening. I was…read morethrilled to be able to call and make an appointment on the weekend for Monday afternoon. Service person was on time and quickly fixed the refrigerator by unplugging and plugging it back in. Sad that I had to pay $100 for not thinking of that myself, but thrilled I didn't have to buy a new compressor or something else expensive.

Terrible and much more expensive than other appliance repair. They have a low serve call but almost…read moredouble the cost for the actual labor & parts charges of another company. We had to eat Sharks service call but It was much less expensive to pay the service call, labor, & parts for another company.

I was quoted more than $400 to replace the optical ice sensor of my old refrigerator…read more The replacement parts are available on Amazon for around $25 and the time to install them is about 10 minutes (there are plenty of videos that illustrate this very simple task), When I heard the estimate, I said "No thank you" in a heartbeat. Very disappointing because I felt this was an attempt to take advantage of me.

This is a honest business ! I have used this company for washer and dryer, refrigerator and…read moredishwasher. He is an excellent technician, very professional and fair priced. I use this company exclusively

I called Everyday Appliance at 8:53 this morning to request a service appointment for our washing…read moremachine. Dave was at our door half an hour later and by 10:00 he had diagnosed the problem, replaced the inlet valve (which he had on the truck) and was on his way to his next appointment. Pretty impressive. I certainly don't expect such speedy service everytime I call them, but I definitely will be calling every time we need appliance repair!

These folks absolutely know appliances! They know the pros and cons of every manufacturer and every…read moremodel. We now get everything there and they've never steered us wrong. In one case, I wanted an induction cooktop with a built-in fan. Hours of internet searches, and speaking with supposed "experts" at other appliance stores, convinced me that what I wanted simply did not exist. I visited Alexander & Rays and they knew immediately how to get exactly what I was looking for--which was a little known luxury brand that almost nobody carries. Oh and BTW, their installers are fantastic.

Needed help setting up my TV & remotes. I received quick, courteous, professional technical…read moreservice.

I was so pleased with this company and their commitment to service. So pleasant to deal with. I…read morewill always be using them as needed and highly recommend them. The cost was extremely reasonable as well!

They fixed it dishwasher. It was clogged, and making a huge mess. They fixed it, and cleaned up…read morewell after.