What a great time we had with the RV rental. Staff was so very helpful and understanding. I had a storage door come down and get damaged , they were very fair on the charge getting it fixed. I would rent from them again! read more

We took our 5th wheel in to Affordable RV for an issue we had with the jacks and slider system operating intermittently (they are an authorized Lippert dealer). We had taken the unit into Prairie RV (they weren't able to figure out the problem), then Camping World. CW told us this was a common problem (you would think the manufacturer would have designed the capacity of their electrical systems correctly) and recommended that hydraulic electrical connection be re-wired and isolated to its own circuit. After spending considerable $$$ to make the retrofit (they added wiring direct to the battery and put a 100A breaker inline), we found we had the same problems while out camping except now the breaker they installed would pop and we would have to reset it 2 or 3 times every time we tried to retract the slides or jacks. A little frustrated with CW, we looked around for another shop, found Affordable RV and took a chance on them. Wow. What a professional outfit. Their tech, Eddie, greeted us when we dropped off the unit and asked lots of questions about the issue and subsequently figured out that CW had mis-wired the battery connections and recommended that we remove the 100A breaker that CW installed and return to a 50A breaker that would be more than sufficient for the hydraulic electrical circuit. Eddie also indicated that putting in a 100A breaker was dangerous because it was way overrated and could potentially cause an electrical fire if the hydraulic system was drawing too much current. It's hard to believe CW would make a change that could end up being a disaster. All said, we are really happy with our Affordable RV experience. The whole process check-in through check-out was great and we would recommend them and will return to them for any future repair work. Thanks Eddie and the rest of the staff for your great service. read more

We just purchased our fifth wheel about 2 months ago from another RV seller. Our first trip our gas water heater went out. We called and made an appointment to drop it off to get it fixed. We need it back in 2 weeks because we are leaving again on a trip. The service technician came out, looked at the gas water heater, knew exactly what the problem was, went to see if they had the part, came back out and switched the board out. We were in and out in 30 min. Such convenient and wonderful service. Will always be taking our Rockwood there!! read more

We live in Vacaville and have owned an RV for years. Was fed up with our closet repair shops (camping world, etc.) Was told by friends about Affordable RV took our Allegro Bus in for warranty work on the day of the appointment super nice people who did exactly what they said they would, it was ready when they said it would be. Well worth the extra drive to use a locally owned shop. read more

Dropped my rig off for minor repairs on 4/11. Reattachment of a shower surround that wasn't installed properly, a cabinet door that stripped out and the electric water heater not working. All of which was warranty work. They estimated to be done by the first weekend in May. Expecting a delay I kept in contact and was told they were "on schedule" for first weekend as agreed. That date came and went and it was not ready. At drop off they asked about pending reservations and I told them Memorial Day weekend. I called numerous times, would never get calls back or not until making several attempts, I would get conflicting information and even had a tech call to inquire about one of the problems, which was reportedly already "fixed" (electric water heater) and tell me he didn't know what my issue was. That he "tested it" and it was fine. When I asked if he had actually checked to see if it was putting out how water he scoffed and said "no, that will take two hours". As in two hours to let it heat up? It's not as if you need to watch that happen buddy. Good lord. By the way, this question came after them telling me they were only waiting for one particular part to finish up. That part was a cabinet trim price. They claimed everything else was done. I told them on 5/9 that I was picking up my unit on 5/18, repairs done or not as I had reservations the following Thursday and work until then. (Repair shop is an hour and 45 minutes from where I live). I called on 5/17 to ensure it was done and remind them I would be there at 10 on 5/18. It was then that I was told that the wrong part was sent and cabinet repair was incomplete. I had no choice but to pick up without repairs being done and told them I would contact manufacturer. Arrived, as scheduled, along with several other people. Did walk through and noticed that the shower surround was reattached and sealed in what seemed to be as good as could be but shower door was misaligned to the point that water would still leak out. So basically they traded one leak for another!! Then as I am frustrated and hooking up I notice my power cord for lights are damaged and I have no lights. I was livid. No apologies for the issues already, and still not for the damage. The assistant manager said he would fix it right away and went to work but he along with one other person were they only ones there to manage the units coming in and out and this was obviously not enough. I was on a tight time crunch that day but having no lights I had no choice but to wait. "Right away" ended up equaling two hours later. While waiting, I asked the manager to at least fill my propane tanks for the inconvenience. He agreed, this was little consolation as I only needed 3.4 gallons. He did make reference that they had issues in their service department and he would be speaking to the manager about it, but never made any apologies to me for it. Just blame shifted. Mid fix, he switched out with the only other male employee. The same employee who had earlier made it clear to me that "service" was not his normal gig. At any rate, he continued to fix the chord, with no sense of urgency whatsoever. After fixing the plug, we discovered that the bad plug had blown a fuse in my truck. I won't go through the entire details of working through that process but at one point when he thought they didn't have the correct fuse, he told me I should go to a local store to purchase the needed fuse. Excuse me? Why should I be doing anything to repair issues their business created? Now mind you I was aware there was a spare fuse in the fuse box but I was totally blown away that they weren't doing anything to make up for all the issues they had caused. Once he completed the work, he apologized to me. This was the first time in 2 hours, that anyone had even acknowledged their failures or the inconvenience it caused. Seems silly but some acknowledgement up front or an offer to make up for it in some way would have gone a long way with me. I realize it's warranty work that they don't get "paid for" but they certainly aren't going to get any repeat customers from this kind of service either. So in short, they had three issue to repair, they figured out one of the three and caused two more. I certainly won't ever be returning and want other RVers to beware. read more

These are the nicest people. Eric was so understanding as my travel plans changed due to the weather and the coronavirus. I didn't end up renting from them (due to weather) but I will definitely rent from them in the future. Thank you! read more

I ordered a 29 foot RV, but I was told 1 week before my trip that I could only get a 27 foot for the same price. They gave me a beautiful new RV. I am very very sorry I agreed to take the brand new RV. The people were super nice when we picked it up but when we brought the RV back I was treated like a bad child, and a liar when I told them the regrigerator didn't work. They are defensive and mean. Don't rent from here. read more

We have gone to Affordable RV many times in the past and were very pleased with their work and service. Recently we were involved in an accident and took our RV to Affordable for body work. We also had them check on a water leak. I'm so grateful and so happy with the detail they took to find the problem and Steve at Affordable even came out to our house to finish up the job. He was beyond courteous and went the extra mile to find the leak and rebuild the part to fit in a very hard to reach area under the sink. I think he has acrobatic abilities :) They did an excellent job repairing making our damaged RV look new again! My husband and I were totally impressed! read more

I have a very similar story to some I've read here. The first year that I rented from them, we stopped by to choose which trailer we wanted. The price was right, and the service was pretty good. They don't use the sway bar stabilizers on their trailers, however, which is pretty sketchy. Anyway, I called them up and reserved the same trailer for this year. Unlike some of the earlier reviews, I did NOT receive a phone call to let me know that they switched me to a "brand new" trailer; I found out when I got there. This brand new trailer was the same length, but not the same configuration, and it did not meet our needs at all. No oven, an unusable tiny top bunk. And they kept trying to pass it off as terrific because it was new. Unable to do anything about it, we took it on our 2 week vacation and made due. This "new" trailer was so low quality, everything kept falling apart. It was a piece of crap. I expressed my displeasure when we returned it, and Paula (who runs the rental side of things) said they could give me a great discount for next year. I told her directly that I would likely not rent from them again, because I had no way to ensure that they wouldn't pull a bait and switch on me again. She was apologetic, but I doubt they will change their terrible business practices. I am still waiting to see if they will charge me "damages", since they were so busy when we returned it, they couldn't do a walk through at that time. I will be fighting them tooth and nail if they do, since this trailer literally had screws to hold the doors on screwed into the masonite ceiling!! Hello? Who does that? Clearly things fell apart due to the shoddy contruction on the cheap trailer. I do not recommend these folks. You will not get what you asked for, and the quality is overall just pretty low. read more

This place is a complete joke! I would not recommend them. They lied to us and changed the price two different times. I called them to let them know and she threatened to cancel our reservation with them (one week before our vacation). We originally reserved it 3 months in advance. I could see if it was a misunderstanding but it was a classic bait and switch. They took our deposit and then started making all of the price changes. read more

I highly recommend Affordable RV... We're newbies to the RV scene. Bought a 1998 Itasca last year from a private party and Affordable RVchecked it inside and out, and fixed everything at a reasonable rate last summer. Since then they have been great at fixing some other little things that have broken and helped us with ALL our "newbie" questions about all the little things you need to learn about your RV. They are always very busy, so be patient and they'll give you the same courtesy back. read more

Their repair service is the worst! After buying a used tent trailer from a private party, I took the unit to their shop. I asked them to check all the systems, including gas appliances, and make sure they worked. After paying about $350 in labor charges, I picked up the unit and went camping. The gas appliance for the fridge would not light and the water line had major holes that prevented the water tank from being filled. I returned the unit for the 2 jobs. After a week, I called and they said they were waiting for a part. I arranged to pick up the unit a week later. When I arrived, the paperwork was not ready and all the techs were busy. After waiting 15 minutes, I gave up and left. I finally picked up the unit a few days later. Although I was charged about $185, which included a new igniter, the pilot light would not light. We had to use a lighter to get it lit. The new water line had been installed, but after filling the tank, it leaked! Needless to say, I will not return the unit to Affordable RV! Instead, I will have the work done elsewhere and send them the bill. read more

Honestly our trip was ruined by the POS RV we rented from this cowboy establishment. We we're looking for something clean and in working condition Generator leaked oil Generator never worked Couldn't run the a/c when the microwave was on. And on top of it all charged us full 500$ deposit to clean up the old shoe. If you want to rent something that is nice and comfortable DONT WASTE YOUR MONEY ON OLD BEAT UP RVS AT AFFORDABLE because in the end it's the same price as EL MONTE IN SACRAMENTO My family thanks AFFORDABLE for leading us to the real RV headquarters. Oh ya I forgot to mention they charged us for so called damages and never even called to discuss with us Good luck!!!! read more

Great service. Great product. They even picked up my rental from my house at no additional charge! I will definitely be using them again.

Affordable RV is a fantastic place to have your RV serviced or to rent. We have rented, bought and sold an RV from Affordable RV. They are consistently conscientious, kind and accommodating. We have rented over 10 times with them. Frequently, they let us pick up the RV early to pack up and they have waived extra charges. I feel like they really care about your rental experience and they seem to have a very loyal following here in Placer County. We bought a used RV from them and they were very reasonable and helpful when we had any problems. Give them a try! read more

I have taken my RV there several times. Although the people are very nice to you they do not fix thing correctly nor do they complete the jobs that is asked of them. My RV was missing a shade for the skylight in the kitchen area. I have taken it there twice for this and guess what still no shade they claim it the wrong size both times. The also were suppose to run a cable to the bedroom area so that we could hook up a tv in there. The cable should have been ran when they built the damn thing. So they ran a cable so we could hook up a tv but not a cable so we could hook up to the cable at the RV parks that we go to. This place sucks and I'm going to call them and tell them so when I get a chance. I WOULD NOT TAKE MY RV BACK THERE.!!!!! I'm adding more to my review. This place has ordered a shade for my skylight in the kitchen area twice and it was the wrong one both times. They also claimed they had a piece of molding that they were going to replace and never did that either. I have asked them a couple times to secure the molding that hold the sliding bathroom door in place which has never been fixed either. So before you blame your customer of not reading the owner manual you check yourself first. read more

With 100% certainty, this is far and away the very best camper servicer/dealer around. We have a rare Taxa trailer which was in need of a timely service, and Affordable RV in Newcastle didn't disappoint. Their responsiveness, attention to detail and honesty are second to none. As indicated, our camper is extremely rare, and yet Eric in service was able to quickly research and locate the solution to an odd problem, all the while keeping us updated with periodic phone calls on the progress. Additionally, Eric in sales helped to coordinate a timely pickup, and answered questions we had about possibly upgrading our camper in the near future, without any nudges to pursue a sale...Yep, he honestly just wanted to answer any questions we had, and make sure our experience with their shop was a positive one. So in summary, Eric in service and Eric from Sales are the two to seek out. Thank you Affordable RV! read more

These guys are legit. I had bought a travel trailer last year and had a couple issues come up that needed to be warranted and didn't want to drive hours and drop off the trailer. Affordable RV Rentals do more than rent out RV's they do warranty and service work and have a parts department as well. I've taken it to them a couple times, one of which was a recall/safety service. From drop off to pick-up the communication was great from the whole company. The last time I was there I asked for help wrenching on my hitch receiver as I thought it wasn't 100% safe from the initial company's set up where I had purchased the trailer. It turned into a longer process than I had anticipated but Eric S. and Dassen came through huge. Both went above and beyond in getting my hitch to where it needed to be for safely pulling my rig with the whole family in the truck. For this, I salute your crew. Thanks for being a solid, go-to place for our a trailer needs! read more

I rented a 22' Class C RV from them for the July 4th week. The RV was newer than ones for rent in most other places, a fairly nice unit, not fancy, but prices were some of the best in the Sacramento area. I liked the power awning (vs. manual) but forgot to retract it before driving away from a campsite and wrecked the awning.8-( I called Affordable RV and they said I should just leave it behind, insurance (through them) would cover it with a $500 deductible, which I was aware of (no surprises). The staff was good about showing me the RV before leaving and understanding when I returned the RV minus the awning. I will definitely want to rent from them again not only for the prices and newness of their rental RVs but the courtesy and friendliness of their staff. read more

I have had great experiences with Affordable RV. They are a family run business that are very responsible on prices and have done great service on all my RV's. The entire staff treats you like family and very pleasant. They are a great alternative to the higher priced corporate RV dealerships for service and parts!! They also do rentals. Thanks Affordable RV!!! read more

What a great experience! We rented a 31' RV for a week long family trip to Oregon. The RV was ready on time and no issues with it whatsoever. The staff was super friendly and helpful and Doyle gave us a thorough run through of the RV. We are already planning future trips and after renting from other places, Affordable has won our business without a doubt! read more

Just returned from a fantastic 10 day rental with Affordable RVs. We rented via phone, across the country and needless to say was a bit nervous. No need to be! Aside from needing to ship many items (the coach comes naked) we were very impressed with the service and the product. The coach we rented ended up being brand new (7k miles) and we couldn't have been more satisfied. The walk thru prior to leaving was thorough. The staff was extremely attentive and wanted to make sure we were happy before we left. Should we find ourselves in that area for another vacation we will NOT hesitate to rent again! read more

Good place for motorhome repair - especially if it's a Tiffin. They worked with the factory and fixed a roof issue.Took a little bit of time, but it was over the holidays. We've used their partner next door - Superior Repair for the engine/generator maintenance. It's nice to all be close to each other. I think they are about the best for repair in the area. read more

DO NOT DO BUSINESS WITH AFFORDABLE RV!!! We reserved a Tent Trailer with these people and put down a $100 deposit to reserve it. When our travel plans got cancelled 2 months from when we were to use the Tent Trailer, they flat out refused to reverse the charge on our AMEX card and kept the $100. I even went to the owner who refused our request and insisted that the $100 would not be credited back to our card. If you are considering doing business with Affordable RV, know in advance that they are highly inflexible, very difficult to deal with, and NOT customer-focused. Buyer Beware!!! read more

Just wrapped up a five day trip in a 27 foot Four Winds RV that we rented at Affordable RV Rentals. The RV was very clean, in perfect working order and was prepped and ready as scheduled for pick up. Paula and Eric go over and above to answer any questions and make sure their customers have a good experience. Eric gave us a complete walk through of the RV so there were no surprises and Paula helped take care of the paperwork that resulted in a painless experience. We priced other popular RV rental companies and found Affordable RV to be much cheaper with newer and better equipment. Very happy with Affordable RV and will definitely rent from them again. read more

Took my Motorhome to Affordable RV Rentals due to the darn Aqua Hot malfunctioning. Their tech Dayson found and repaired every problem we had. Fact he found a few issues that other reputable techs from other establishments missed !. Their prices are fair, but the service even better. They took the time to explain to me what the causes of the problems were. Our Hydro Hot has never worked this well before in the last FIVE years we owned this coach. Highly recommend this establishment, and especially their tech Dayso. read more

I should have listened to the other posts... Took my 2015 toy hauler there to have it lifted. They quoted me 650.00 for the 2" sub frame lift plus parts from Lipert they had to order (75.00) I signed the paper work for this amount and thank god I made them give me a copy...Everything went fine until I was asked to pay...... $900.00 at pick up. Asked to speak to RJ the manager. We were both very civil and went back and forth about why they want an additional 200 bucks. I explained that I authorized what I signed on the bid/paperwork and no body called me to authorize a higher cost. RJ explained that they forgot to include the steel tubs on the price to do the work... I said that's not my fault and asked if they were going to charge me what was agreed too....This goes on for about 15 min. I just kept saying that you tell me a customer one price and now you want me to pay for your mistake.??? I was getting costs from several RV shops before I took it to them. At this point we are still being civil and he tries to explain how they forgot and made a mistake.... I said your mistake is not my problem and I never authorized the extra cost, you should have caught that before you started the work. RJ starts to get "bold" at this point. Telling me "well you are stuck now and have to pay it we already did the work" I responded with "let's read YOUR paperwork and look at what I SIGNED".. RJ realizing his threats were not scaring me proceeds to say "fine, I'll charge you what we said we would do the work for, BUT DONT EVER COME BACK HERE" ..... I was blown away that came out of a managers mouth. Poor Britney was caught in the middle and didn't know what do do...(she is the parts lady) So I paid what the paper work said and left. RJ there are a lot of RV shops around and I'm sure I'll be able to find one who wants my $$... Let's see, second AC, new steps, second awning, new speakers, annual roof repairs/checks/ annual Bering seals.... You get the point. I roll with a group of 11 toy hauler buddies and a few wanted to see what my lift looks like before they do theirs... In any case, I'll be sure to share my experience with everyone and also folks I run into with RV's. No problem, I won't be coming back. I know this place will not go under with the lack of work I'll be generating by sharing what happen, but dam.... "Don't ever come back" because I stood my ground when you tried to over charge me at the last possible second?? Lol. thats the best part of the story..... Already shared it with a few buddies and all are blown away those words came out of your mouth and having a good laugh. Anyway, this is my experience so best of luck to anyone who want to go here. read more

We rented with these guys for a week . I was a little nervous because of the negative reviews, but they were awesome! New motorhome, gave us the rig early for free to pack it up the night before, and were very thorough with the walk around and instructions for the various contraptions on board. Would definately rent from here again. read more

Avoid renting from this company! It's a long story, but to say the least, we were accused of something we did not do (damage to a bumper). After a lot of back and forth, the company finally agreed that the damage was not done while in our possession. If you do rent from them, make sure you video record the vehicle (getting the RV's license plate in view) before it leaves the lot so they can't accuse you of something you did not do...(not just photos) AND upon return, don't just leave (as they tell you to do) rather treat it like a typical car rental place and check the vehicle out together upon it's return (otherwise they are going to call you 6 hours later telling you there was damage). read more

I'm very surprised by the negative reviews on yelp! We rented a 24 footer from here this past week and it was a pleasant experience from beginning to end. 1. The people in the office were friendly and nice. 2. The guy showing us the RV (before we agreed to rent) was patient answering our questions and even gave us suggestions for places we could visit on our trip to Bodega Bay. 3. We were given an hour long "lesson" on our RV before we drove away and that guy was super patient with us too. (We are newbies and had a lot of questions.) 4. While on our trip, I had a question and called the number given to us. I left a message and someone called me back within a couple of minutes. 5. I thought I left something in the RV, called the office and they were very nice about it and checked for me. 6. We rented last minute and they were very accommodating. 7. RV we got was in good shape and we had no problems with it. 8. You get 100 miles a day with the rental. I checked other rental places and they charged a separate mileage charge on top of the rental. 9. Return was as easy as it gets which was great since we were all tired from our trip and wanted to get back home. We were worried we would have to do a long walk around with the kids but all we did was drop off the keys! 10. I liked the fact that the prices were clearly PRINTED on a sheet so I didn't feel like they change prices depending on the person or time. All in all, I had a very nice experience with affordable RVs and would rent from here again. read more

We've been taking our RV there for the past 6 years for service and repairs. Dora and her employees are the best- Polite, patient and reasonable. Before we purchased our motor home we rented 2 times and had great experiences both times. We highly recommend affordable RV for service and rentals. read more

This review is overdue as I had this service done in 2014. I was having a leak in my Atwood water heater in my 2014 Coachman Prism motorhome. Because I thought it was a warranty issue I looked for an authorized Atwood service center to fix it. I was unfamiliar with affordable RV but I had seen their Yelp ratings and so decided to give them a try. As it turned out the problem was not with the Atwood water heater itself but the leak was coming from a plumbing fitting into the water heater. Their technician fixed the problem quickly without having to remove the water heater although I know it was difficult to access those fittings without removing the water heater. As a result my charges were surprisingly small. I asked if I could speak to the technician who worked on it, that was no problem, he showed me where the problem was and where he replaced the original plumbing attachments. Because of the quality of the service and the good value they get my five star rating. read more

I cannot say enough great things about the Affordable RV team. After searching the entire state for a used 24' class C we finally found the perfect one in Newcastle. Eric, our salesman, was super nice and knowledgeable and did not pressure us to purchase. The sales negotiation was quick and easy and we picked up the RV the following week. When we arrived to pick up the RV they even threw in a few essentials to make the RV like new to us. During the walk thru an issue was identified with the awning and during our maiden voyage an issue was identified with a house battery - Affordable RV immediately took care of both issues within a day and we were back on the road again and at no cost. We even received a very nice congratulations card with our photo on the cover. I have never experienced such excellent customer service from sales to service - this team is the absolute best! read more

These guys are the bomb! They deserve way more than 3 stars. I had a fifth wheel hitch installed and they gave me a great made in USA hitch at a great price. The staff there is knowledgeable, friendly and very helpful. read more

Tried to get Motorhome blinds restrung and they broke the plastic parts did not tell me and the blinds came undone, took back motohome to have them fix and they would only fix one blind and did a bad job. Now other blinds plastic piece brook. They do not know how to repair blinds. I would not go there again. read more

Great place to go to rent or get service done. They even have RV's for sale! People there are always great to deal with and very helpful in anything needed. read more

Very reasonable prices. Polite, professional and knowledgeable staff. I had a great experience renting an r.v. From affordable r.v.

So I have read the good, the bad and ugly.. and all I can say is mine experience on two occasions was 'excellent'. First I went in for parts they were the only place in town with wiper for my Fleetwood bounder and price beat anything online, and of course I picked them up and installed immediately. The second trip with for a 'charge line' to be installed. When I got there the tech consulted with me and I left with no service as the work I had done already was missing one small final installation detail, something that comes from experience only. oh if were RJ I would have removed the lift kit sent it back to vendor and charged nothing for labor, and make a note that, that customer won't be back, and say a small prayer for the little things.. [read some comments] Yes Affordable should have called, and when they didn't and the customer didn't want the NEW deal, I would have removed the kit. Even if I had stay all night it would be my labor of love. bob read more

We would definitely rent from Affordable RV again! We had the RV for 12 days. We got one of their new RVs, it was in wonderful condition! Steven was great during the walk through & showing us how to use everything (we are newbies). Paula was a pleasure to work with when reserving and getting all the necessary paperwork together. Although we never had a need for it, we were happy that we were given emergency contact #'s just in case we had any problems. We did look into the large chain RV rental place - their RVs were disgusting and, once they revealed the hidden fees, the cost was comparable to Affordable RV. I would highly recommend them. Should we ever decide to embark on a long RV trip again, we will be renting from Affordable RV! read more

Terrible service. If you book on the weekend you get no paperwork. We went back a month after we reserved a motor home to look at the size again and we were told they sold it but would get a replacement in. When I called 3 weeks before our trip to confirm they got another one in I found out the dates were messed up. In my opinion I believe it was on purpose as we did not book through the entire July 4th holiday. They had a the RV going out with someone else for a 4 day weekend 2 days before we were to return. The were unwilling to fix the situation. We found a GREAT place in Sacramento to re-book our trip through. The were organized and had GREAT customer service. They only rent their RV's for 1 year so they were all like new - big difference from some of Affordable RV's rentals. They kept my deposit for " for future bookings" that will NEVER happen. I WOULD NEVER RECOMMEND AFFORDABLE RV!!!!!!!!!!!!!!!!!!! This place deserves zero stars but it would not let my do that. read more