I'm a tough buyer. I know what I know and appreciate the help when I ask for it. I buy vehicles on…read morea regular basis and know when I'm being snowballed. Randy Richards and the guys on the team helped me into a great new pickup. I honestly don't think they could have done a better job. I compared with all of the local dealerships - and even a LARGE dealership outside and Randy was able to win my business. 5 stars. Highly recommended.

I have no words to you express my gratitude. I walked in so desperate thinking I had zero chance at…read moreanything nicer than my totaled out car or a beater with a heater. These men stayed with me and my upset kid all day to make sure we drove off, not only in a reliable vehicle but a vehicle 10x better than anything I could have imagined myself in. I am so happy I feel so blessed to have had their time and consideration. Thank you Casey B, Chris C. And Cody in financing you men are truly a gift and I can't begin to say thank you enough. My you fellows made buying a car so easy and fun and such a good experience compared to others I've had. I wish more people were like you 3. Thank you endlessly I love my car.

So as an update I was reached put to and we are working on a solution together. The manager is…read moreresponsive, respectful and has been trying to go above and beyond for a solution. I just work a lot so my responsiveness has been lack luster.

We bought a Maverick 2 yrs ago, 2023, we got the $10k service coverage. We have brought my truck in…read morefor codes, faulty braking system, faulty transmission, none of which was covered under the plan. Kenny use to be the service tech, great dude, he would work with us for drop offs. But unfortunately he retired and we are now stuck with Mark. This is about Mark now, Mark is the service manager: We brought our truck in for a transmission error, service department claimed it was faulty pins in the trailer plug in trailer port, they charged us over $300. It didn't fix the problem, the error keeps happening without pulling a trailer. It mostly goes off when going up hill. Anyways because replacing the pins in the plug didn't work we called and rescheduled an appointment. Mark had previous knowledge about our appointment today, Oct 7, 2025 @ 07:30, that we would be dropping off the truck at 07:30 on my husbands way to work, well at 07:45 Mark and rental(front desk) lady were no shows so my husband had to leave. My husband had it pre arranged from weeks ago the drop off time and pick up of a rental. My husband had to call Mark about this issue and Mark gave him attitude claiming "[we] were not working with them so he(Mark) doesn't think [he] can help us", how is making a prearranged appointment not working with them? So Mark is blaming us for his employees not showing up to work when all this was prearranged. They were supposed to send me 3 emails, I got 1. I checked all my folders/files in email. If one went through so could the others. Supposedly they are giving us a loaner tonight on my husbands way home from work and we are leaving the truck overnight. I'm sure the loaner will be $60, the tried to charge me $60 for TWO HOURS of having the loaner, not even a full day. Sounds like someone is skimming off the top, if you know what I mean. If you need a loaner got to Enterprise. I'm my other past experiences with Kendall Ford of Wasilla: Robin did NOT relay important information about my truck needing service, we had the appointment time, scheduled months out. Well in that time my breaks would stop working. I told Robin and she did NOT put it on the file. My breaks would engage, disengage completely, then reengage. Luckily Kenny was working there at the time and took this seriously, they were able to recreate the issue on my truck and with others on the lot. We have had several issues with Robin not putting notes on file or passing along messages. To the point the service department changed my oil that had maybe 150 miles on it, and in the process of them doing that they ripped my bottom shroud off the bottom of my truck and ruined the mounting holes. They never rectified the issue they caused. The level of disrespect makes me sick! I do NOT suggest Kendall Ford of Wasilla. Buy an older car that you can fix yourself

This is a wonderful place to either rent or buy a vehicle. Mark is a wonderful person and is…read morewilling to help you get into the car you need at the best cost. I got a great deal on my vehicle and it was immaculate. Mark is honest and will tell you the truth behind each vehicle he sells. This is the place to go if you want to get a fair and honest deal without any pressure. I recommend Mark's Motors with the highest regards for the man and his business.

I purchased a Jeep Compass a few weeks ago for my son, who just got licensed. Bryan was thorough,…read morehas an exceptional inspection process for used vehicles and made the buying process very streamlined. He was able to answer any questions we had. I would certainly be open to making a vehicle purchase here again.

My experience initially was positive. Until I had the car I bought here inspected. Then I…read morediscovered the car I purchased was a twice auctioned, wrecked vehicle with a replacement engine of unknown origin (according to this dealership). For those who bought a decent vehicle here, you got lucky. These slimy creatures are the epitome of "used car salesman" and will sell you junk that's rubber stamped as fine by whatever slimy shop they use. Then they will happily sell it to you for more than double what it's worth. When informed, they said they'd confirm my findings and "go from there" to rectify the situation. Of course, I've heard nothing from them and been blown off. Buy NOTHING here unless you get an inspection done first.

Very dissapointed. In communication for a few days about making a deal on a specific vehicle. Drove…read more300 miles from Fairbanks just to see this vehicle to find out this car has the check engine light on, all the small things not functioning, missing engine bolts and worst of all water in the engine I would never imagine that a car with "55,000 miles" on it would have this many problems. Salesman was avoiding the Carfax like the plague and told me of I wanted it I would have to pay for it myself. This salesman knew I was coming just for this vehicle.. The least he could've done was check things out before hand and not lie to me and tell me this car was in "tip top condition". This business should be shut down for selling faulty vehicles. *I'm only giving a 1 star rating because I had to!*

(They are trying to Focus on Violence)…read more "Chevrolet of Wasilla has a disturbing pattern of running commercials with violent and disrespectful behavior. In the past, they showed someone acting like they were slapping another person, and now they've aired one with spitting, grabbing someone's food, destroying a birthday cake, and cramming it into a mouth. These images are not funny -- they are offensive and inappropriate. It left me with bad feelings and lowered my respect for this dealership. A family-oriented business should never use violent or disgusting imagery to advertise."

Service department is very dishonest. Trying to sell parts and service that aren't even remotely…read moreneeded. I would be very weary of taking any of their recommendations of services that are "recommended" because almost none of them are actually recommended by Chevrolet. They recommended I get a wheel alignment every year, differential and transfer case service every 30,000 miles. Numerous other small things (very expensive though). None of which are actually recommended by Chevrolet