Rented a ground thawing unit yesterday. The first one they couldn't get running, so they hooked up…read morethe second one. We set it up at home and it ran for a while, then it quit and wouldn't start again. Called the "emergency" after hours number and left 3 messages. We never got a return call. When we finally talked to Mike Huston from Totem this morning, he sounded irritated to be bothered. So we're out $350, 24 hours +, the hoses are now frozen to the ground, and the equipment and people we had brought out to help us dig up our non-functional septic which was supposed to be thawed by this unit are now sitting there, not fixing our septic. We have been without toilets, running water, showers, clean dishes, or clean clothes for over a week now, and there's no relief in sight. The service and equipment at Totem are, frankly, rotten.

My truck was towed in on a Friday after talking with a man named Nick who sent what seemed to be a…read morefair estimate at the time. Nick later told me that I didn't need an alternator replaced but instead a new battery. He then sent a new estimate which was even more than the previous one. I felt like I was being taken advantage of and told him not to do any further work. I then asked what I owed at that time. He said that they changed out the battery and it was $400. They charged me $400 to swap my car battery...that to me is outrageous !!!!

I had an electrical issue with my vehicle so I bought it to them, they diagnosed it and said it was…read morethe battery and tune up.after paying $300 2 months later the issue came back.. I went back, because I was under the impression they would gurantee their work, since its the same issue they said they repaired. My main complaint was, instead of trying to see what the problem may have been. Or to see maybe its something they may had missed. The gentleman started to quote me 100 dollars an hour for all the issues, to a total of 300. So after failing to identify my issue that my car was in the first place. I basically paying for them to troubleshoot my car..i could understand labor or parts...but additional inspection when you failed the first time. If this is normal than ill be wrong, but I'm just speaking my experience.

Terrible service, nobody answers the calls, the cars smell musty. You can tell it's not well…read moremanaged I would NOT recommend. You'll have better luck taking your business elsewhere.

From the owner: Valley Car Rentals offers daily and weekly car rentals at a great price in Wasilla, AK and…read moresurrounding areas. We are family owned, exciting and friendly. Open 24/7 and strive to make your Alaska vacation fun!

I love this place!! We've been taking our cars here for years, recently bought a brand new dud…read morefrom a big dealership from Alaska. Big name dealership says I need certain flushes done, I don't like them so I bring my car to the auto mall. Not only were they going to be $140 cheaper than said dealership, but they read through all my duds manuals.. turns out I don't even need said flushes for another 50,000 miles. Turns out they saved me $400. They've made a lifelong customer of me for being honest in the auto repair industry, which we all know is hard to come by. Thanks for looking out for the little guy, not just your profit margin! Talk to John or Jennifer for your cars needs. They really won't steer you wrong!!!

I've been using Wasilla Auto Mall for a couple of years now. I recently brought in my VW for some…read moresuspension work. My car feels like new! John and Jen always treat me well. Their estimates are fair but what's better is their honest bill is usually less than their estimate. This is an honest business and I will continue to take my vehicles here.

Buying a car at magnum was super fast and easy! We've bought four cars there so far, and i don't…read moresee an end in sight! Got a nice deal on my beautiful toyota corolla, and hadn't have had any trouble with any of our vehicles! Would highly recommend!

I was looking for a vehicle for my wife and came across this Durango. I told them what I wanted in…read morea loan and they made it work. Easy car buying experience.