My fiancé and I visited this location on a Sunday evening to purchase a new battery for his car…read more After waiting a few minutes for the cashier to finish helping a customer, we were quickly helped and able to purchase the battery. We decided to switch the battery in the parking lot, and they let us use a few of their tools to do this. We were also able to not pay the money for the core of the old battery, as we were able to return it right away. There was some corrosion on the old battery and it wasn't coming apart easily. Ellie was very helpful and came out to lend us a hand. She was very knowledgeable and friendly. The next time we need anything for either of our cars we will definitely return here.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Charging ten dollars a hose when I can buy it four dollars a foot and coulda bought the parts new…read morewith how much they charged pure robbery

I called and asked a lady about a 2013 Honda Accord sedan and she said they had one in stock and I…read moredrove 30 mins to get there for it to be a coupe instead and all I got was a sorry and not a refund for their misinformation.

I have been a regular customer for some time now----until yesterday.One clerk on duty and a manager…read morewho doesn't seem to care. waiting patiently for 10 minutes to pay for a tool in hands, and that was okay until after 10 minutes, the manager walked out from back, looked at me and I stepped up to an open counter and he proceeded to join the other clerk without a word that he might be right with me. Evidently they don't want me as a customer.

From the owner: Advance Auto Parts at 2401 Madison Avenue in Covington is one of the nation's leading auto parts…read moreretailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local Advance Auto Parts in Covington, call us or go online to order and pickup in-store. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need.

Simple, no frills auto store that probably has what you need at a price that may or may not be what…read moreis typical. I needed some antifreeze and was quickly greeted by a guy that found what I needed and had me out the door in no time. I think my biggest gripe about the place is the lack of prices on just about everything. This makes it hard to price compare and keep a running total in one's head. Not a deal breaker, but I will probably only visit this place if I am in a hurry or in an emergency. I did not confirm this but the business seems to be split into two distinct stores, one for foreign the other for domestic autos.

These guys are great! The store manager, Ben is the best in the business. So friendly, polite, and…read moreextremely fair in all of his dealings. They have very knowledgeable counter staff that work very hard to get you the right parts. And their delivery team is top notch as well. Just can't say enough positive things about these guys. There are three other locations right around my home, but I glad will make the thirty minute drive to see these guys!

Five stars for Bryson H! I'd give ten if I could…read more There were two employees in the store and 10-15 customers. I needed windshield wipers and I wasn't going to ask Bryson to put them on but he offered so I took him up on it. He did it very quickly, and it only took a minute or two but in that time I asked him if he likes his job and he said he loves it. Loves helping people, loves the organization. Very polite young man with wonderful customer service skills. While I was waiting my turn he was incredibly courteous and pleasant to every customer he helped. Great work ethic and positive attitude!

I want to start by saying I am 43 years old and my interaction with Robert today, at the AutoZone…read moreNewport location, was hands-down the best ever! I came in with a 'check engine' light; Robert ran the tester on my truck and put the info in the computer - he let me read the error, which could have been in Latin for all I knew. In layman's terms, Robert explained it perfectly, so I purchased the parts. I told Robert I was probably going to have a mechanic do the work but he offered some advice and knowledgeable suggestions so I thought I would try. I was able to replace one of the parts easily but needed additional tools to replace the other, so I returned to the same AutoZone. Very professionally, Robert (and his co-worker, but I don't have his name) loaned me three different tools. I was able to complete the job in the parking lot, but had to come in and out of the store once or twice with a question. Robert was able to multitask and quickly answer my question while working with other customers. The "above and beyond" aspect of my interaction with Robert was when he stopped-out to check on me. That was awesome! I do minimal work on my truck but with Robert's helpfulness, I did the job, and easily saved several hundred dollars (by not going to mechanic). AutoZone...you have a very good employee, keep him happy (for your customers sake). Thanks again, Robert. Preciatecha!!!

The guy working there it was very nice and helped me figure out what fuses to buy for my car. He…read morealso was honest with me that I probably didn't need new windshield wipers, even though I was ready to buy a new pair.

So I bought a battery the other day and run a review about how epic of an experience I had with…read moreAngel and Matt, the GF. After all the work and anxiety, he came down to and not being the battery, but I needed an alternator. But I knew exactly who to call. With one phone call I was like right back to join Matt who treated me again like an actual friend while taking care of business at the same time. They were sorry to hear about the failure of the battery and it being the alternator, but they were going to help to get me back on the road. At price gouging only support. No bad attitude Only positivity. And that's exactly what I need when going to car troubles just like anyone else. This auto parts source stands out against the rest just because of the fact that I don't have to worry about being screwed over because I'm a female and I'm just gonna get the truth, I'm gonna get help that I need, and I'm gonna get all the information and all of my questions. No funny stuff. I actually went to a different advanced auto parts right before this, and they tried to charge me for the same part Almost $100 more. I will leave that location out. I just want to get extra act late because this shows the consistency not just a one time thing, but that Angel and Matt are consistent and their store is running like that all the time whether it be a weekday or a weekend. Thank you guys so much and trust me, I will be back if I have to, lol! I will definitely recommend you to all my friends and family