Excellent Service! Amazing Response! Quality Work!…read more This was a service call on our Package Unit installed in November of 25. Since this is our first cooling season, the system needed a few adjustments to match our home and personal comfort. I had the pleasure of working with Jimmy; he is the nicest, professional, and knowledgeable HVAC Contractor I have met. He, along with Kyle, went above and beyond to get things perfect. Thank you also to Angela, who is always wonderful to work with. You all are awesome! DJ and Kenny

Had a new AC unit installed at a property. Afterward, I found sheet metal screws and small pieces…read moreof sheet metal debris left throughout my front yard. One of these screws ended up in my tire, which I took to Discount Tire to be repaired (they completed the repair at no charge). While Vista Pros did offer to pay for the repair, my concern was the inconvenience of having to deal with a flat tire due to the debris left behind. They also offered to return to clean up the yard, but I had already cleaned it up myself by that point. One of the installers was a smoker, and I noticed a strong odor of smoke inside my home during the project. In my personal opinion, the overall experience fell short of what I consider professional and satisfactory. They provided two maintenance visits with the new AC unit. When they came, it was during the wintertime, so they inspected my heating system. I was told the blower motor needed to be cleaned because it was dirty. They told me the circuit board had burn marks and needed replacement. Because I wanted to be sure, I had a third party inspect it, who stated the board was functional and did not need to be replaced. When the company reached out to schedule the second maintenance visit, I declined, having decided to no longer use their services based on my previous experiences. When I informed them of my decision and my reasoning, I felt their email responses were overly pushy in trying to get me to schedule or use their services again. They did offer to try to make things right, but I chose to move forward and decline further contact. When I posted my initial review, the company emailed me claiming that attempts to damage their reputation are considered defamation and can warrant legal action, while requesting that my post be accurate. I am updating this review to ensure it reflects only my exact personal experience, timelines, and the factual second opinion I received. Anti-SLAPP statute (A.R.S. § 12-751)

I recently had some work done by A Good Plumber and it was an all-around great experience. Unlike…read moreone of his local competitors who didn't bother to show up and ignore my texts, he was able to show up within a few hours. He quickly assessed the problem and explained it to me. He then ran down to Home Depot for replacement parts, came back and did all the work quickly and professionally. The price was very reasonable as well. I was very satisfied with his work and have already recommended him to a couple of friends.

From the owner: At A Good Plumber Co., every job is overseen by Mark Clancy, a licensed plumber with over 20 years…read moreof experience. We aren't the biggest plumbing company, but we are the best. Our dedication to quality ensures that no detail is overlooked, and every project is handled with the utmost care. We specialize in water filtration systems, reverse osmosis, water heaters, faucet repairs, and natural gas piping for stoves, grills, and more. Whether it's fixing a leaky pipe or replacing a shower valve, Mark and his team deliver the best possible results every time. With A Good Plumber at the helm, you can trust that your home is in expert hands.

My old, calcified water heater started leaking in the middle of the night. I called Hauchuca…read morePlumbing at 8:30 a.m. A crew was onsite with a new water heater by 10:15 a.m. and installed a new water heater. The office staff was highly responsive. The crew was professional and careful. The owner, Jerry, came by to inspect. And relieve me of some cash. I recommend this company. I live in Bisbee and they do have a $99 surcharge to travel from Sierra Vista to Bisbee. That was okay with me -- cheaper than replacing water saturated wallboard, which is where this was headed. None of the Bisbee companies could respond as quickly.

Here's what we found with Huachuca Plumbing. WOW. They came out when they said they would. They…read morechecked out our leaking tank and gave us an acceptable estimate. Then they replaced some stuff at the water intake area. However the tank still leaked when they left, so I called them and they brought in their pro, who found that the tank was defective, cracked. We chose to replace the toilet. They went to get the new one and replaced it this afternoon too! They credited the previous payment to the cost of the new toilet. They made things right! We can highly recommend them!

These guys are great they made a house call without a charge and help me understand what I needed…read moreto do. I highly recommend them for their integrity, Service and quality!

10/10, Great plumber, knowledgeable, pleasant, good value, offers debit/credit paymentread more

Replaced an ancient shower and did a major overhaul on old Bisbee pipes. They did a great job!…read more Would recommend highly. Salvadore, Danny, Marcos and Benny were great, Thank you for doing an awesome Job!

I hired Bisbee Plumbing LLC while preparing my house for sale after a home inspection requested…read morethat I flush the water heater and replace one faulty flush valve in the guest bathroom toilet. I decided to replace both flush valves so the new homeowner would have updated parts under warranty. The guest bathroom repair was done correctly, but the master bathroom toilet -- which had absolutely no issues before -- started leaking after they replaced the flush valve. The leak came from the tank bolts underneath the toilet and ended up damaging a shelving unit in my bathroom. To be fair, Salvador, Emmanuel, and Crystal were all polite and professional throughout this process. The company also corrected the water heater valve issue quickly after it leaked overnight following the flush. However, the toilet leak has still not been resolved after multiple return visits, including tightening the bolts and replacing the gasket. I even had to miss work waiting for additional service appointments. Now I'm being told I may need to replace the entire toilet for a problem that did not exist before the work was performed. I'm already paying nearly $200 out of pocket for a new toilet, and they still want to charge me another $175 for installation on top of the original approximately $500 bill and the damage caused to my furniture. I understand mistakes happen, but this has turned into an expensive and frustrating situation for something that originally was not broken.

A couple months ago we had Sierra Vista Plumbing perform a side sewer video inspection for a home…read morewe were purchasing. They were recommended by our real estate agent. We were charged a very reasonable fee, the two person crew worked quickly and gave a briefing afterwards. They put any worries to rest about the side sewer connections. Fast forward to a month after closing on the home, while moving in I accidentally (stupidly) backed our heavy 5th wheel trailer over the underground water shutoff valve in the front yard. The valve was completely sheared off on our side of the meter. The 3/4" supply line was running wide open. Having no idea if there was another water company shutoff valve, I called 911, Sierra Vista Plumbing (knowing I would need a new shutoff valve once the water flow was stopped) and the water company for help. After calling Sierra Vista Plumbing, Zach arrived first on scene within 15 minutes and knew exactly what to do. He got the water shut off before the meter (with water company permission) and ultimately repaired all the damage within two hours with new / upgraded components leaving the entire valve configuration MUCH better than it was before. The total cost was much lower than I'd anticipated. Zach was understanding, empathetic and explained everything he was doing. I can't thank Sierra Vista Plumbing for coming to my aid so fast. They've earned all of my future plumbing and HVAC business.

They did a sewer inspection that in my opinion was a total scam. Showed things that were wrong that…read morewere later proven by another plumber to be in near perfect condition. Looks like they were looking to get more business