Drain & Water Works did and excellent job on replacing my hot water heater. Very fast and efficient…read moreand at a very competitive price. I highly recommend this family business.

Great folks and Great work done on time and reasonable. Highly…read morereccomend

Prompt & decisive. Had to figure out where my water line came into the house in order to install a…read moreshut off. Had to install a whole new line from alley to house. Also ran lines & shutoff for for pre purchased water filters. Not cheap, but good value for the price

Master plumber with excellent skills. Installed a water softener for us. Would definitely keep…read morehim as our plumber. Price was far below other estimates. We have used this softener for a month now and are very happy with it.

Over the past 2 years, we've had Cliff out more than once. He is always punctual and professional…read more This time we had our water heater replaced. Start to finish Cliff did an amazing job. He takes his time and checks his work for thoroughness, He also is very experienced and never runs into an unexpected situation. The new heater works great and we are very pleased. Thanks Cliff!

I'm so happy to have found Cliff! Arrived on time, pleasant, communicative, and well priced. I've…read morehad him out twice and both times been very pleased with the services and the price.

Used 4 times and all work was done in a timely and very professional manner. Repaired exterior…read morefrozen,leaking pipe, replaced water softener, replaced 3 bathroom faucets and repaired a leak in hot water circulation pump pipe. Quality of work was excellent and cost very reasonable. I highly recommend this company

I called very early in the morning, hoping to get someone out right away because all my plumbing…read morewas backed up. Nick Garcia had his crew to my house in 30 minutes. They worked hard and efficiently, and two hours later, they were done. Very fair price!

Plumber from Trujillo botched a job, then went silent until I showed video. Called to be there…read moremañana, but a no-show a week later. Still leaking, I have the video available for anyone's viewing. Wouldn't recommend that particular plumber. 0 stars

My parents (both in their 80's) had a main sewer line back up in Bisbee AZ on New Years Eve. After…read morecalling all Bisbee and 90% of Sierra Vista Plumbers to get a someone out to clear the line to no avail. I found Trujillos Plumbing, on google. Trujillo immediately responded and said he would take care of the problem. Trujillo was very professional and communicated with me every step of the way. (I do have to say that I live in Phoenix and I am a master plumber with 30 years experience.) I am impressed with Mr Trujillo and I will definitely recommend all my family in Bisbee and Douglas.

We called Struse Plumbing because we have two toilets that need the flanges raised due to new…read moreflooring being put in. The technician that came out gave me an estimate of 450.00 for each toilette to pour a little cement and place the new flanges, and another 650.00 each to "professionally" seat the toilets. The technician also advised me there was a 35.00 service fee that the office never told us about, and when I advised the technician we were never advised there was a service fee, he said to forget it then since we weren't told. Also, we were never sent an official written estimate from Struse for the proposed work, just a email stating the 35.00 service fee that we weren't suppose to pay was past due. When spoke to the office manager today about all of these issues and the fee, she stated their normal fee just to show up at the door was 140.00, so my balance of 35.00 was due. She also stated their pricing is by job, not materials used. I told the office manger this pricing is extortion in a town full of retirees that can't do this kind of stuff for themselves and that we would never use Struse Plumbing again!

This company was recommended to us by a good friend. We called them and they did a decent job for…read moreus once. The work was fine although typically expensive, costs driven ever higher by the fact that nobody wants to actually work anymore and it requires real skill. Given the fact that we were past customers in good standing, wouldn't you expect a call back the next time you needed a plumber? Strange breed of modern America that doesn't possess the basic courtesy to return a customer's call, even if they are too busy or they don't want to travel to a rural area (yes, where folks also need plumbers). Courtesy and professional conduct is the least a publicly licensed contractor in the service business should guarantee their customers and THEMSELVES. If they have enough work they don't bother with you and this I have found is a pattern with today's tradesman. Very little, if any professional courtesy. So despite unreturned phone calls, a detailed e-mail with pictures and a clear description of the work required, earnest pleas for a response, they were good for nothing. That's what I call a "family" business. Instead of building skills (in a profession that pays top dollar) and encouraging responsibility to our fellow citizens, we give our children smart phones to endlessly waste the precious little time they have on Earth, or simply park them in front of TV while we ourselves surf, surf, surf our little lives away. I sound angry, but honestly I'm just frustrated and disappointed. This was not how I was raised in 1952. Something is going terribly wrong with America and going to the voting booth and voting your conscience is the only hope we have left for a gentler, kinder world, which appears lost.

Great experience with Richard at Desert Plumbing. He is communicative and punctual. He is…read moreknowledgeable in his craft and can explain the issue and what needs to be done to address it. I had an issue with the shower valve in one bathroom. My Moen shower mixing valve was only putting out lukewarm water. He immediately knew that the cartridge failed and based off of the photo I sent, he knew which part number to bring with him. He was able to squeeze me in on the following day and remedied the problem in no time at all. Very pleased with the outcome of this experience. Richard did a great job and is fair on the price for his expertise. I will not hesitate to reach out to him for further plumbing needs.

Quick and professional! Richard was able to come out to provide an estimate and complete our gas…read moreline extension all within the same week for a very reasonable price!! He was quick in his communications and provided quality work! We look forward to hiring Desert Plumbing for any of our future projects!

I needed a new toilet (which I supplied) installed to replace a broken one. Henry and Brian were…read moreprompt and did a super job installing it. They also hauled away the broken one. Also, the price was very fair.

No hot water for over a week. I ended up having to call an electrician. I had a loose wire in the…read morewater heater. They were not willing or able to do anything electrical or even check. A simple fix that I feel could have been avoided.