Jason's approach to business combines outstanding customer service with high-quality work. He has…read moreperformed two services at my Sierra Vista residence, a water heater installation and a pool pump replacement. Each time, he was prompt in his response, communicated exceptionally well, and delivered professional, reasonably priced services. I highly recommend Jason to anyone seeking an honest and qualified professional.

Jason repaired drywall, replaced toilets, replaced showerhead, painted repaired drywall, install…read moredoor stoppers, and fix a broken closet shelf. He did excellent work. I highly recommend him. He is professional, courteous, and reliable.

Excellent Service! Amazing Response! Quality Work!…read more This was a service call on our Package Unit installed in November of 25. Since this is our first cooling season, the system needed a few adjustments to match our home and personal comfort. I had the pleasure of working with Jimmy; he is the nicest, professional, and knowledgeable HVAC Contractor I have met. He, along with Kyle, went above and beyond to get things perfect. Thank you also to Angela, who is always wonderful to work with. You all are awesome! DJ and Kenny

Had a new AC unit installed at a property. Afterward, I found sheet metal screws and small pieces…read moreof sheet metal debris left throughout my front yard. One of these screws ended up in my tire, which I took to Discount Tire to be repaired (they completed the repair at no charge). While Vista Pros did offer to pay for the repair, my concern was the inconvenience of having to deal with a flat tire due to the debris left behind. They also offered to return to clean up the yard, but I had already cleaned it up myself by that point. One of the installers was a smoker, and I noticed a strong odor of smoke inside my home during the project. In my personal opinion, the overall experience fell short of what I consider professional and satisfactory. They provided two maintenance visits with the new AC unit. When they came, it was during the wintertime, so they inspected my heating system. I was told the blower motor needed to be cleaned because it was dirty. They told me the circuit board had burn marks and needed replacement. Because I wanted to be sure, I had a third party inspect it, who stated the board was functional and did not need to be replaced. When the company reached out to schedule the second maintenance visit, I declined, having decided to no longer use their services based on my previous experiences. When I informed them of my decision and my reasoning, I felt their email responses were overly pushy in trying to get me to schedule or use their services again. They did offer to try to make things right, but I chose to move forward and decline further contact. When I posted my initial review, the company emailed me claiming that attempts to damage their reputation are considered defamation and can warrant legal action, while requesting that my post be accurate. I am updating this review to ensure it reflects only my exact personal experience, timelines, and the factual second opinion I received. Anti-SLAPP statute (A.R.S. § 12-751)

Over the past 2 years, we've had Cliff out more than once. He is always punctual and professional…read more This time we had our water heater replaced. Start to finish Cliff did an amazing job. He takes his time and checks his work for thoroughness, He also is very experienced and never runs into an unexpected situation. The new heater works great and we are very pleased. Thanks Cliff!

I'm so happy to have found Cliff! Arrived on time, pleasant, communicative, and well priced. I've…read morehad him out twice and both times been very pleased with the services and the price.

Struse Plumbing does an excellent job. They are knowledgeable and I'm grateful they fixed my water…read moreleak. I would give them 5 stars, but they are VERY expensive and I didn't get an itemized bill.

We called Struse Plumbing because we have two toilets that need the flanges raised due to new…read moreflooring being put in. The technician that came out gave me an estimate of 450.00 for each toilette to pour a little cement and place the new flanges, and another 650.00 each to "professionally" seat the toilets. The technician also advised me there was a 35.00 service fee that the office never told us about, and when I advised the technician we were never advised there was a service fee, he said to forget it then since we weren't told. Also, we were never sent an official written estimate from Struse for the proposed work, just a email stating the 35.00 service fee that we weren't suppose to pay was past due. When spoke to the office manager today about all of these issues and the fee, she stated their normal fee just to show up at the door was 140.00, so my balance of 35.00 was due. She also stated their pricing is by job, not materials used. I told the office manger this pricing is extortion in a town full of retirees that can't do this kind of stuff for themselves and that we would never use Struse Plumbing again!

Joey and Charles are professional and got my ac unit I'm quick. Absolutely recommend these guys…read more thank you! not an easy go round but so grateful.

horrible company. can't even install things right. when you call them to fix things they deny they…read morewere even there. do not use them

My old, calcified water heater started leaking in the middle of the night. I called Hauchuca…read morePlumbing at 8:30 a.m. A crew was onsite with a new water heater by 10:15 a.m. and installed a new water heater. The office staff was highly responsive. The crew was professional and careful. The owner, Jerry, came by to inspect. And relieve me of some cash. I recommend this company. I live in Bisbee and they do have a $99 surcharge to travel from Sierra Vista to Bisbee. That was okay with me -- cheaper than replacing water saturated wallboard, which is where this was headed. None of the Bisbee companies could respond as quickly.

Here's what we found with Huachuca Plumbing. WOW. They came out when they said they would. They…read morechecked out our leaking tank and gave us an acceptable estimate. Then they replaced some stuff at the water intake area. However the tank still leaked when they left, so I called them and they brought in their pro, who found that the tank was defective, cracked. We chose to replace the toilet. They went to get the new one and replaced it this afternoon too! They credited the previous payment to the cost of the new toilet. They made things right! We can highly recommend them!

Very knowledgeable and sincere. Does fast efficient high quality work. Doesn't try to sell anything…read morejust gets right to the issue. Has great contacts in the RV insustry with the RV builders and parts manufacturers. Highly recommend.

I have used Gregg for my rv's for several years now. This year he replaced a slide cable and…read moreinstalled electric dump valves . He did a great job even made a special plate for the switches so I didn't have ugly switch boxes on the wall. If you use his service when you call him at 520-678-1418 and tell him Ed recommended him.

They are high priced and want to upsell all of their services. Man that showed up was not a true…read moreplumber he just kept telling me I needed to purchase more services and that he'd have to come back out when they could schedule it. The lady at the office said she would report it to the service manager and have him call me which he never did. Waste of $300 for a camera inspection that showed nothing worthwhile.

Had an unusual and relatively tough job for them. They got it done at a reasonable price.read more