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    AG Pool & Spa

    5.0 (1 review)
    Closed Closed

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    Response time

    2 hours

    Response rate

    100%

    Services - AG Pool & Spa

    Pool inspection

    Pool chemical testing and balancing

    AG Pool & Spa Photos

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    Recommended Reviews - AG Pool & Spa

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    24 days ago

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    Best Pool Maintenance

    Best Pool Maintenance

    4.2
    (15 reviews)

    This company may be qualified at pool maintenance, but they subcontract out everything else. The…read moreOwner is responsive and is a very nice/polite individual, but unfortunately is unable to control the quality of his subs that he hires out. We are having to replaster our pool 2.5 years later because of a very poor installation job. We also have multiple cracks in the new coping and the deco seal has also failed. They blamed everything on my pool maintenance company who has 20+ years of multiple pool maintenance contracts, many of which are still with him.

    If I could give negative 3 stars, that's exactly what this company would get…read more We hired this company to do some repairs on our flagstone pool deck. We went with John as he was a nice guy and really seemed to know what he was doing, but that's where the, he knew what he was doing part ended. The first appointment to start the work was missed and had to be rescheduled. No biggy, it happens. The second appointment is missed, so now we're wondering what is going on. John made us believe that it won't happen again and guess what? That's right, the 3rd appointment is missed, now we're pissed. If it wasn't for my lady, he would have been off the job right there. So, we schedule a fourth and final appointment. They finally show up. Great, they're here!!! Not so fast. As we're watching more sitting than working, we also start looking at what's done. WOW!!! All you have to do is look at the pictures I've attached. These were taken AFTER we were told they were done. We call John to tell him our displeasure with the work that was done. John says he will be over the following day to look at the work that was done. The following day comes around and John shows up to inspect the work done. John states, wow, this work is not acceptable and that we might be a little nitpicky. Nitpicky?? Are you kidding me?? He says that he will have his guys out the following day to fix any of the issues that we have. Well, the same crew shows up and is refusing to do any repair work. John was actually arguing with his crew that things needed to be done correctly. After them bickering downstairs it was clear that his crew wasn't going to do anything. That's when my lady went downstairs and told John, you clearly aren't going to get these guys to do any work so maybe it's just better that we part ways now. John walked off the job not to be seen or heard from again. Now I know if John reads this, he's going to tell everybody that his contract was with my lady and not with me. First of all, there was never any contract written up, it was all verbal even after requesting a contract and a scope of work, which is required by law. I let that slide, thinking that John would do what he said. I could have very easily reported him to the CSLB for a number of violations. We finally had to get our lawyer involved as we had to pay another pool contractor to repair the horrible work that was done by this contractor. John ended up settling for the very substandard work. Do yourself a favor and find yourself somebody who is actually a pool repair company and doesn't sub out the work to contractors that refuse to do work. THE PICTURES DON'T LIE

    AG Pool & Spa - poolservice - Updated July 2026

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