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MD&D Pools

3.9 (15 reviews)
Closed 6:00 am - 9:00 pm

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Jay S.

MD&D Pools have been doing our pool maintenance and repairs for a few years. Whenever we've had a question or an issue the owners have come out immediately to assist us. Our maintenance person, Jason, is knowledgeable and reliable. Great folks!

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7 years ago

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Review Highlights - MD&D Pools

Dan answered all of our questions and helped guide us through our options, helping us to keep our costs down.

Mentioned in 9 reviews

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California Pools - Thousand Oaks

(51 reviews)

We have just completed our dream backyard remodel and we chose California Pools for the Pool part…read moreand we couldn't be happier. Mike Smith and Mike Exstrom were excellent from start to finish. Mike Smith was our project construction manager throughout the build, he was extremely responsive, gave us lots of advise and always over delivered on timeline and detail. We are two very happy customers and are now enjoying our backyard oasis! The scheduling and invoicing was very transparent and easy. The various aspect of the build are sub'd out i.e. excavation, re-bar, plumbing etc. we have been very happy with all the contractors that CP's uses, they were all efficient, trustworthy and very skilled in their trade. Thank you California Pools!

BUYER BEWARE!!!!!!!!!! I CANNOT recommend this company in…read moreANY manner! They are definitely NOT Arizona's most trusted company, in fact the complete opposite!!!!!! All I can do is share our AWFUL experience with this company & hopefully I can save you the aggravation we had to go through. This was supposed to be such a fun time and boy what a nightmare it was !! It was bad from the beginning!! First of all, our designer of the pool & spa project did not capture the details of the project we were most concerned about ( my husband has back and hip issues). The communication was horrible!! We saw a picture of the project.. the contract is very hard to read / I'm sure that's on purpose !! We paid extra for pop-up cleaners in our pool!! We didn't even realize that there was absolutely no way to clean our hot tub. We were not sold or even TOLD by our designer that pop-up cleaners weren't included or that we wouldn't even have a way to clean our spa!!!! It was very disappointing and then to mention.....Our Hot tub was unusable for the first three months because my husband couldn't get into it because they made a 34 inch step into the hot tub! Oh, did I mention when it finally did get to be usable we found out that it was plumbed wrong and all of our pressure was coming out of the return jets! So it needed to be fixed for a 3x !!! Not to mention, I had to drain and refill this thing three times the fourth time it was finally complete!! Again, you would think that coming from such a high profile Company, you would not run into these issues. How does this happen from a professional pool company ? So then it was unusable again!! I can honestly say NOBODY in this company throughout the whole process cared about my project! In fact, my project manager, Donny was rude unprofessional. He told me I that I need to mind own business and leave the pool building to the pool professionals ! Who talks to somebody like that? Donny lie to my face and told me I had to do a $$4,000 upgrade to pass inspection, That was a Lie!! NOT THE CASE AT ALL!! I asked the inspector! Then he completely denied it! When I let a manager know it was completely brushed off!! It was disgusting. I've never been treated so poorly by Company that I hired!!!! worked my way up the Management line after several failed attempts! I talked to Steve, Donny's boss and that was useless ! It seems like they must be buddies!! This company throws the Manager title to anyone... what a joke Steve was. We had PROBLEMS after PROBLEMS ! Way too many to mention ALL! Every single trade was a subcontractor. We would have NEVER went with a pool company who subcontracted out everything!! We had a big issue because we were not able to communicate with them because I cannot speak Spanish. Subcontractors were leaving garbage all over our yard. Others they were Spitting sunflower seeds into our pool when it had rebar being done..I was told that most of the work would be done by a California pool employee and that was not the case... ANOTHER LIE !!! All work was subcontracted!! I can't stress enough that nobody in this company cared about how my project was going or how I was being treated as a customer. The work was less than average.They were the highest out off all of our quotes!! I'm still not happy with the outcome of my project. I'm beyond disappointed and disgusted in this company! You can find a much better company to spend your hard earned money on! This company was the highest company out of all of our estimates. I went with them because I thought that they would be a reputable company and man was I wrong!! This company needs some MAJOR fixing!! SAVE YOUR MONEY!! The quality is less than average! RUN AS FAR FROM THIS COMPANY AS YOU CAN!! I forgot to mention we paid cash for our pool before it was even finished! Horrible mistake on my end!! Lesson learned!!

MD&D Pools - swimmingpools - Updated July 2026

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