We had our pool installed in June of 2023. It is beautiful, however within the first few months we had one of the two pool lights (led) burn out. Our igniter stoped working within the first few months also. We were unable to get in touch with anyone at Crystal Cove despite multiple attempts. We have had to also repair a chlorinator as well. The pool is not a year old mind you. Our pool service guy tried to look at the salt cell union this week and it was glued in. Took him a while to remove and thankfully was able to clean & save. So the concrete part of the pool, beautiful; the mechanical & service terrible. Too many issues & not answering calls read more

Crystal Cove Pool & Spa - Pool before we lost the second light - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

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Crystal cove pool & Spa did a Amazing job! They Built our pool less than 3 months! Highly recommended! Thank you Guys!!! read more

Crystal Cove Pool & Spa - Crystal Cove pool & spa did a Amazing job! They built our pool less than 3 months!! Highly recommended! Thank you Guys!!!! - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

I recently completed a backyard project w Hunter and Tim at Crystal cove pools and had a truly amazing experience. On time, on budget, gorgeous design (with my help) and subs for digging, plaster, landscaping, tile , and rebar that were all a cut above. In addition, they are both such nice humans that have held my hand throughout the entire process, and have promptly answered every text, call and email. Id give them seven stars if I could. Lastly, my long time architect friend who lives here in Vegas thought this was an incredible value for the dollar in 2024/25. read more

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amazing quality and love the way it came out, everything was picture perfect just how I asked.

We started looking for a pool builder and thought we found our person to use but thankfully they tried to railroad us and we found Hunter with Crystal Cove. I contacted Hunter Saturday February 12 about our interest in doing our build. Being that it was the weekend I wasn't expecting him to come to our house until the following week and considering the next day was not just Sunday but Superbowl Sunday. He came out measured our property and submitted his quote to us within a few business days with his design. We broke ground officially March 18 and the entire process went smoothly. I understand it's construction and the crazy world we are in today with supplies etc. But I can not recall one hiccup the entire build. Hunter consistently communicated with us at all times and gave accurate timelines/deadlines. The workers who came to the house were all respectful and at the end of the day cleaned up after the days job. May 31 we were filling our pool which to me was mind blowing. We didn't have just a cookie cutter pool put in. The detail that went into the work and the final touches was awesome. Hunter to this day I know if there is an issue I can reach out and he'll call me back right away to rectify it. If your looking for a great business that stays true to the word they give you and an even better person call them. You will not be disappointed! read more

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Crystal Cove was an amazing company to work with to build our pool and finish our backyard. Hunter responded quickly to every call or text. The work was done well and timely. All of the staff and crews were great to work with and did excellent work. We love our completed project. Thank you, Crystal Cove and Hunter. read more

Crystal Cove Pool & Spa - Pool and spa - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

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My backyard dreams came true! I've spent almost all of my free time in my backyard since this project was complete. Crystal Cove had the lowest price and fastest timeline which you would think is too good to be true but it wasn't. Hunter and Tim were both quick to respond and kept me updated every step of the process. I would 100% recommend them for anyone looking to put a pool in! read more

Crystal Cove Pool & Spa - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

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Working with Crystal Cove Pools was an awesome experience after all the horror stories I've heard about using these big National builders in town. From the very start our designer and sales person Alex was super easy to work with and he took the time to explain everything about pools for someone with no understanding (it was our first time building a pool). Hunter was amazing and was always popping into the backyard to check on things. We felt really good with Crystal Cove Pools throughout the whole process. They started digging at the end of December and finished end of May, just in time for pool season! We are over the moon to have this project completed so quickly and with quality workmanship! read more

Crystal Cove Pool & Spa - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

The experience with Crystal Cove Pool & Spa was top notch all around. As there are many pool builders in Las Vegas, Crystal Cove stood out amongst the rest. The overall experience with them was excellent. The design plan drawn up was creative and really added to the home. They educated us on using the right materials, equipment, and working with us for the specific features on our project. Several key factors stood out while working with Crystal Cove. The communication throughout the building process was quick and accommodating around my family's schedule. The timeline given was not only completed but done prior to. The owner - Hunter and his team requested a 4 month building process and flawlessly delivered in just under 3 months! Many other builders take months to get started but within two days of HOA approval digging begun by Crystal Cove. Lastly, the project manager - Tim was the true MVP of the building process and amazing to deal with. Tim responded to any questions or concerns I had, educated me on pool maintenance, and fixed all minor issues with the installed equipment. Because of Tim I feel I'm now a responsible pool parent! If you're thinking or on the fence about moving forward on a pool build, don't be with Crystal Cove! You are in the right hands. Since our pool was completed several months ago, Hunter and Tim have reached out to check in with our satisfaction of their work. If that's not customer service...then I don't know what is!!! We couldn't be more please and happy with using Crystal Cove. Thank you again guys and keep up the excellent work! read more

Crystal Cove Pool & Spa - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

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If you do a quick Yelp search of pool builders in Las Vegas you get tons of horror stories. Our family decided to go with Crystal Cove pools because of their fantastic reviews and customer service. They built our pool/spa in literally 2 months. No hiccups. No missed deadlines. Great communication. From Alex the pool designer to Hunter the owner,everyone was great to deal with. Tim, our project manager literally still answers any questions we have and will come over and help with anything months after the build was complete. I would recommend Crystal Cove pools to anyone in the Las Vegas valley. I hope these guys keep killing it! read more

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It's been 8 months since Crystal Cove completed our install. Everyone we dealt with from Crystal Cove was excellent to work with. The project manager Tim was outstanding, provided updated timelines after the weather last winter slowed the process. We had a couple minor issues at the beginning of pool use season that were immediately rectified by Hunter and his team. We had several companies come to our house to provide ideas and pricing. Alex from Crystal cove came listened to what we were looking for and provided ideas as this was our first pool purchase. When we received the drawings from Alex, he provided exactly what we discussed. We could not be happier with the pool and service. read more

Crystal Cove built our new pool but the heater is not working with automation as expected. The business won't return texts or calls and have not resolved the issue after several months. I'll update this review if they fix it. read more

10/10 experience with Crystal Cove Pool and Spa! Hunter is the man! He hit every deadline, always responsive and taking care of any concerns immediately, walked us through every part of the process. The pool and spa app is easy to operate, the jacuzzi on a cold night is ready at the click of a button.. Pricing was very competitive and was able to finish months before any other company gave. Pool came out beautiful ! Great work read more

Used to be maintenance supervisor there and took care of all there pools it was a great place to live and work would recommend this to anyone who's looking for a great place and the manager is always friendly read more

The whole pool building experience was great! From Hunter and Juan coming out to look at my yard, to them designing the pool, and the whole construction process. They began removing my palm trees the first of March and we were swimming by the first of June! Hunter was very professional handling my hundreds of calls and questions throughout the process. I would recommend Crystal Cove Pool and Spa to everyone! read more

Crystal Cove Pool & Spa - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

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Hunter came and installed a new pool pump for us and did a great job. He was also supposed to clean our salt cell but never did! We talked about monthly service, but he never showed up again! We also talked about putting a new cover on our pool, and again never heard back from him. He was also supposed to get us information about putting in a pool rail, and yet again nothing! I guess he doesn't want new business! Sad really liked him and was looking forward to him servicing our pool. read more

BEAD BLASTING - I am so impressed with crystal Cove! They have been cleaning my pool for 2 years now! We never had one issue with them. I have an older home with older pool tiles, I am trying to wait as long as possible to redo the tiles. Hunter suggested he could bead blast them. Well I could not believe how the tiles came after he did it. The tiles came to life after all of the calcium build up throughout the years. They look new, clean, and no more white build up. Hunter did and AMAZING job. He even had to get in my freezing pool up to his chest to make sure he got them all. I would recommend Crystal Cove pool cleaning for your monthly pool service any repairs needed, or just a deep cleaning of your pool. They do it ALL. Thank you so much Crystal Cove. I can actually feel good now about my very old pool that looks brand new.. SO IMPRESSED read more

I couldn't be happier with our change last year to Crystal Cove Pool & Spa! He shows up without fail and is competitively priced! He is always pro-active with any issues we have had with repairs and gets them done promptly. I love knowing come the weekend our pool will be ready for my family to enjoy and I don't have to worry about a thing! Highly recommend! read more

Crystal Cove Pool & Spa - Pool & Hot Tub Service Near Me - Las Vegas, Nevada

I've been looking for a knowledgable and trustworthy person to maintain my pool and spa for about six months now. I had gone through multiple companies recommended from friends in my community and the fit for the frequency of maintenance just wasn't right until I met Hunter. My facility encapsulates a little over 100,000 gallons and requires a lot of upkeep. Hunter is always prompt and reliable, he gets in does his work and gets out, most of the time I have to make sure I am home so I can extend a personal thank you! From this point forward he will be the only one allowed to maintain my pool and spa. read more

Over the years we've built 4 pools in Las Vegas. Working with Hunter was by far the best experience we've had when building a pool. Hunter explained his process and timeline up front and communicated with us every step of the way. His ideas and recommendations were invaluable to us. Hunter's timeline was spot on despite all the supply shortages we are currently facing. Hunter started the project when he promised and finished the project when he promised. The finished product is amazing and we couldn't be any more happy with the decision to use Crystal Cove Pools. I'd recommend Hunter and Crystal Cove Pools to anyone 100% off the time. read more

The hiring of Hunter was arranged by a property manager. He started the first week of February. It was late February when we spoke on the phone and I gave him an email address to send the invoice to. I received the invoice on March 4th and he walked off the job on March 6th. To say it was because I hadn't paid the bill that he had just sent 2 days prior is ridiculous. As for the changing of the price, at the end of February, he informed me (through Peter) that he had underestimated the work and I approved an increase of $25. But you don't get to charge that retroactively for the previous month. The correct billing would have been $125 for Feb and $150 for Mar. Since he walked off the job without performing a single service in March, I paid him the $125 for Feb and that was it. My pool is very difficult with 50,000+ gallons and multiple lights, fountains, etc. He underestimated the work and it didn't work out well. Folks, Hunter is a young guy getting started with his own business. Don't let one bad review keep you from giving him a chance. I truly hope this will be his learning experience and he goes on to be very successful. read more

By far one of the most reliable pool services in las vegas, i highly recommend trustworthy and friendly!!

Hunter built my pool exactly how my family imagined. Him and his crew are very responsive and get their work done in a fashionable manner. We asked for a family pool that our son could enjoy as well and he pin pointed exactly what we imagined. Thank you Crystal Cove Pools! read more

I found hunter through a friend of mine. She has her pool cleaned weekly by them and came highly recommended. During the first call hunter was extremely knowledgeable and easy to talk to. Before even spending a dime with him he was happy to explain his processes, chemicals used, and best Maintanence plan for my size pool. When he first arrived I was surprised at how young and motivated he was. He rang my door bell, introduced himself and we walked through my entire pool system. He gave me his pricing which I must say is EXTREMELY reasonable. We signed up for a weekly cleaning and I couldn't be happier. Every time I go out back my poolside is perfectly clean. I highly recommend crystal cove pool & spa and they will have my business forever! read more

I've been using Crytal Cove Pool & Spa since Aug 2018. Hunter is super reliable and always available when there is an issue with our pool and spa. I highly recommend him for any of your pool or spa needs. So many pool services are undependable, you will not find that with Crystal Cove!! read more

Really reliable pool service company. I had a pool chemical problem and Hunter came by the next day to fix it. Hunter services my pool weekly after that and it's never looked so good. Very professional and reliable company. read more

Contacted Hunter at Crystal on Thumbtack to repair some leaks left by a previous company after replacing the pump. Hunter did an excellent job in fixing the leaks in the discharge piping and went through the filter replacing O-rings in both the suction and discharge bulkhead fittings. "Yea" a dry pump/filter pad. Young guy who has a lot of experience for his age plumbing pools and also routinely services pools also. We will definitely use him again if the need arises. read more