We bought our Wonderful Swim SPA from Mike 3 years ago, recently 3 pumps shut down and I called for service. Mike sent his team right away to check it out, luckily it was only a couple fuses. Problem fixed, no charges thanks to the warranty they provided at purchase. Thank you Mike and your team. read more

L V Hot Tubs - Our swim SPA - Hot Tub & Pool Near Me

I found Mike on Yelp. He listened to my needs and found me. Product that was perfect for me. He worked with my budget, answering all my questions. He made sure I was 100 percent comfortable with the product. Delivery was a breeze. Communication and service is very much still alive with L V Hot Tubs. They can even service your spa after you purchase if you are too busy to do it yourself. Thank you Mike. I'll be recommending you.. read more

L V Hot Tubs - My new hot tub! - Hot Tub & Pool Near Me

Best service! Very knowledgeable and professional. I would definitely recommend this service to anyone in the area that needs pool service.

Mike was very helpful in selecting the type of spa. Price was reasonable. I could call him anytime and ask for help if there is any questions. Happy with the spa. read more

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This guy is a scammer, don't ever do business with him. His name is Mike Andersen. I was recommended to him for a hot tub and swim spa. Signed and paid deposit in 4/2018, 3 years later he delivered my hot tub, never came to show me how to use it or give me a starter pack of chemicals like he promised. Then when we made an agreement on the swim spa delivery, he was so shady about our agreement. I ended up cancelling and asking for a refund on my balance. Now he is trying to pull one over me to tell me the price I paid is way higher than originally agreed upon. He has the audacity to tell me the size of a 8x8 hot tub cost as much as a 18x8 swim spa. read more

I'm very pleased with our spa and our experience. Within minutes of meeting Mike, we felt like he was an old friend. He has a warm genuine personality to go with his extensive knowledge of his industry. He sat with us and we had a conversation about what we wanted/needed/ our vision for the spa and our yard (we were doing a yard redo as well). We walked the yard and discussed positioning and best locations. Mike also gave us ideas for the yard and shared photos of former jobs. At no time did we feel pressured, like another number or rushed. Instead, we felt educated about the spas and partnered with in regard to our yard redo. Mike showed an interest in our whole project and we appreciated that very much as we wanted a cohesive beautiful finished product. And that is what we got The process went smoothly and on time. Mike did what he said he would and when he said he would. It was a very easy process because he knows what he is doing! Added bonus - Angel. What a great guy! We also got to meet their wives and Mikes son. All are warm and genuine- good people. It felt like friends chatting in my yard. Most home projects are stressful and chaotic but this was not. Mike and Angel did an awesome job and we fully trusted them. We enjoyed meeting them and their families. It made us feel like business years ago- relationship centered. I have already recommended Mike and intend to continue recommending him. Sharing some pics even though some of the furniture isn't in yet. My tip, aside from working with Mike, place it so you can watch the Knights play from your favorite spa seat Cheers to your spa! read more

L V Hot Tubs - Hot Tub & Pool Near Me

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I've worked with several contractors over the years, and this guy is one of the good ones great product and straight to his word. And prices were fair read more

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Mike came over my home to meet with myself and my wife in regards to purchasing a swim spa. My first impression of meeting Mike was legitimately great. Mike was first off on time and before that he reconfirmed the time with me via text and called. His communications skills are absolutely on point, you will not be confused or lost during the conversation. To start off, I personally wanted a regular inground Spa, but my wife insisted on an inground Swim Spa. Mike guided us the best way possible and showed us options and explained everything in detail and asking us if we understood or had questions. Honestly I didn't have many key questions, because I in the past was about tp purchase a pool and a jacuzzi and that was going to run $60,000 versus a Swim Spa which is legit half the price and one day install. The fact that I did my research on both options and pools tend to cost more in the long run versus a swim spa, we decided swim spa. Mike upon this was up front about pricing, install, and what he can and cannot do. Mike was very patient with us and showed us various designs and differences between the models. Overall Mike was down to earth easy to understand and talk with, kind of like a family friend who came to visit. I would highly recommend anyone to Mike as anyone can see by the reviews, he is truly the man to talk to about Spas and Swim Spas. read more

Worth all the good reviews and more! Mike is the epitome of good customer service. He was sympathetic during the pandemic and was great with communication throughout the entire process (5 month wait). When the Hot Tub arrived and was installed, he was there the entire time with my wife. Later that evening he came back to our house AFTER i got off work just to explain EVERYTHING to us about the hot tub. Amazing, right? But wait, there's more.... Fast forward to 4 months later (today). I drained my hot tub for obvious reasons, which lead to the jets not pumping after refilling the hot tub back up. After panicking, i message Mike and he ends up Facetiming me ON HIS BIRTHDAY while out of town to walk me through the entire fixing process. Long story short, it was a very complex issue (Air Lock in the pump) that he was able to walk me through it all and i am the least handy person you'll ever meet. He told me another company would've charged $90 to do that. Mike, you are the real deal! read more

I have been wanting a swim/spa for awhile. I have looked and my neighbor recommended Mike (owner) of LV Hot Tubs. My neighbor did his homework and spoke to several companies and they all recommended Mike because he takes pride in his work and tubs he installs. I called Mike and he was very friendly and said he would come out and show me different options. He arrived on time and as scheduled. He was very professional and knows his material and spas, tubs and swim/spas. I told him what I was looking for and he suggested the TidalFit EP-14. I did some further research and went with his recommendation. Unfortunately out of Mike's control, COVID hit and the swim/spa manufacturer was put on hold. I am so glad I waited. Mike called and said it was in and he began to set up the appointments to have the hole dug. Next he arranged the crane. Once the swim/spa was set, the same team that dug the hole showed up and finished the hardscape. Everything went as scheduled, within a day or two because of rain out of everyone's control. After everything was completed, Mike came back out and finished the startup. I cannot express my satisfaction with Mike and his company. He either answered his phone or called me back within an hour every time I called him. He came through with everything he promised. The TidalFit EP-14 is an awesome swim/spa, worth every penny. read more

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Mike was amazing getting us exactly what we were looking for. Incredible price, quality and service. Would strongly recommend. read more

L V Hot Tubs - Hot tub - Hot Tub & Pool Near Me

From start to finish I was impressed. The first phone call, the home appointment where the salesman took measurements, listened to our likes and dislikes and gave us advise on what he thought we would like. He gave us a quote and I was honest and told him I wanted to shop a couple places. I went out the next day. Another salesperson was showing me hot tubs, I kept going back to one particular spa. So, I asked for a was quote. As we sat down, he pulled out the same flyer Las Vegas Hot Tubs has showed me and was quoting me on the same tub from the night before! This quote was not only $2,000 more, they were not giving me the extra service that Las Vegas Hot Tubs was. I got in the car and called LV Hot Tubs to order my spa. We ordered on May 11th and due to Covid it took a little longer to get here, but LV Hot Tubs kept in contact with me. I've already recommended them to friends. read more

After getting estimates and speaking with 'other' spa businesses, Mike was a light that broke through the clouds. Mike made the process easy and kept me updated the entire time. He was/is very knowledgeable and answered all my questions no matter when I called or texted him. Everything was was installed a few weeks before the 'lockdown.' I have to say that it was right on time! We have enjoyed hours of play, fun and exercise! The swim spa helps to ease the cabin fever by making the backyard a true extension of our home. Thank you Mike!!! read more

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Flawless experience with this company! Mike, the owner, is thorough, professional, and offers a beautiful product. As a first-time spa owner, I had a lot to learn, but he took the time to answer all of my questions and stay in contact with my through the whole process. We were getting our entire backyard renovated, so he even coordinated with our landscape company to time the dig and installation correctly. I thought getting a regular hot tub was going to be fine with me, but I am so glad that we treated ourselves to this amazing spa with a waterfall and light feature instead! It is absolutely BEAUTIFUL and completes the look we were going for for our backyard. We're constantly getting complimented on it! Choose LV Hot Tubs and Spas and you won't regret it. Well done, Mike! read more

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Customer Service- When you buy any product, especially one that is a major purchase, you want customer service. That is exactly what Mike brings to the table when you go through LV Hot Tubs. He met with me in my home at my convenience to go over spa options. After the spa was ordered he kept me informed on when the spa would be ready for install. On the day of the install a complication came up with the depth of the hole. He was there through the whole process and worked late into the night to make everything perfect. This really showed his dedication to making me feel happy with the service and purchase. The spa is amazing and we use it all the time. Everytime I walk out into my yard i love the look of the spa. Mike even worked with the manufacturer to replace a small part that broke out of operator error. What more could you ask for? From start to finish he made the whole process smooth, easy and one that I would recommend for anyone even considering getting a spa. 5 stars isn't enough to express how happy I am after going through Mike for our spa. Just look at the pics....100% satisfied. read more

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Not the best service after they have your money. Had to learn how to use and upkeep on own, not very professional.

Let's start off by saying if u are in the market and thinking about gettin a hot tub u will need to look no further! LV Hot Tubs hands down has what u are looking for from semi-ground to above ground spas to even swim spas as well that are great quality for the best price around! Mike is the owner if this company and provides amazing customer service with absolute zero pressure to buy he will literally tell u to browse your options before buying knowing u will circle back around because u simply can't find any better options then what he has to offer! Besides being very knowledgeable he really does care about each customer individually and keys in on providing the best experience possible and making sure u are 100% pleased with your purchase and your upgraded lifestyle! I couldn't be happier stepping my game up and going with Mike and LV HOT TUBS! U ONLY LIVE ONCE!!!! read more

L V Hot Tubs - FANTASTIC HOT TUB! - Hot Tub & Pool Near Me

We had a great experience with Mike of LV Hot Tubs and Spas.!! The hot tub is amazing and Mike worked with us every step of the way. From consultation to installation Mike and his crew did a great job. In addition to being very knowledgeable - Mike had great recommendations and he worked with us to make sure what got exactly what we wanted. He stayed on schedule and everything was installed quickly and safely. The hot tub itself is amazing and we love it! It looks great and is very therapeutic and relaxing. Stay tubed for video when the landscaping is done! If you are thinking of buying a hot tub - I highly recommend you go with LV Hot Tubs and Spas! read more

Mike is great to work with. Very best pricing and personal customer service. Highly recommend. read more

L V Hot Tubs - Hot Tub & Pool Near Me

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I found Mike and LV Hot Tubs and Spas on Yelp and after reading all the great reviews here, I called for a quote. Let me start off my saying I am a very nervous person in general and this was the biggest purchase I've ever made, besides a home and a car. I'm also a single girl and the thought of problems/issues/repairs for a big undertaking like this made me very anxious!! I expressed this to Mike on our first meeting and really just seemed to 'get me'. Mike was honest and up front with me for every step of the process from beginning to end. He was patient and answered every single question I had. He always kept me informed on timelines and progress as we went along. I never felt like I was left hanging. Mike really listened to what I wanted out of a spa and educated me on all options, to determine the best spa for me. He wasn't ever trying to push me into something more expensive than I needed. I used his contacts for the electrical work and paver pad installation as well. Both of the providers of these services were professional and did great work as well. I was especially worried about the pavers being level in my slightly sloped yard. A beautiful, VERY LEVEL pad was installed, in just a few hours. When the spa itself arrived, we did have some heating problems - spa only heated to 98 degrees, instead of 104. Mike was in daily communication with me while he fixed this issue. He quickly ordered and rushed shipping on new parts and had a very knowledgeable repairman out to ultimately fix the problem in a timely manner. Owning a spa has literally changed my life. I cant believe I waited so long to do this. My whole body feels so much healthier and relaxed on a daily basis. People at work laugh at how happy I am all the time now. If you are a 'water person' like I am and are thinking of getting a spa - I say go for it - call Mike! I use my spa every single day and the care is easy and even fun. Mike is always there for me, even 4 months later, if I have any questions. He always texts back quickly, just like he did during the sale. Spa ownership is one of the best decisions I've ever made. Thank you Mike!!! read more

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Mike was wonderful at first as he installed our swim-spa. I would certainly rely on him again for an installation. I would rate his installation work 5 of 5 stars. However, getting him to respond to you after the installation has proven to be a nightmare. He promises to do things but doesn't do them. I would rate his follow-up service as 0 out of 5 stars. Thus, the average of 0 and 5 is 2.5 so I gave him this 3-star rating. Also, the swim spa is made of really cheap materials. The faux-wood trim warped due to the sun and heat, parts broke off (one within a week of the installation), and our experience with the design was negative in a number of ways. I emailed the manufacturer describing how improvements could be made and they never replied. I called them and they said they don't work directly with the public, that we had to work through their authorized contractors...i.e., Mike Andersen. We enjoy our swim-spa but I'm not sure I'd buy this brand of swim-spa in the future. read more

We found out our hot tub wasn't working after closing on our new home. Major disappointment. Fear not, Mike came in and had us repaired and up and running within 2 days. I cannot thank him enough for his flexibility and dedication to helping me quickly. Will recommend to all my family and friends in need. read more

Mike is awesome, fast, easy, inexpensive and of course professional. We shopped around and Mike met our needs which was unexpected because others told us for what we wanted to spend it wouldn't be possible. Mike made it possible and then some. We let him know what we wanted, what we could afford and he made it happen and it looked way better than we expected especially for what we paid. Great guy with a hard working team. Thank you Mike for taking care of this military family! read more

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LV Hot Tubs and Spa replaced my spa cover. Mike gave me the best price and the best service. This company is reliable, efficient, and professional. I highly recommend them for any of your spa needs. Customer service is very important to me and you really can't get better than this. Mike was always so quick to answer my questions and provide me with any information I needed. Best of all, the cover was excellent. I'm an extremely satisfied customer. read more

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We just had our inground Hot Tub installed last Thursday. We shopped around for 6 months. We came across Mike and the amazing reviews he had on here. I gave him a call and he came out same day. Then 6 weeks later here we are sitting in our hot tub! It couldn't have been an easier process and Mike is so nice. Even the electricians were great. Thanks again. read more

L V Hot Tubs - Hot Tub & Pool Near Me

Mike handles his business very professionally and goes a step further than other companies to provide the great service he does! I highly recommend this great company! read more

What an amazing experience we had with Mike, owner of LV Hot Tubs and Spas! We recently purchased new construction and wanted an in-ground hot tub. I reached out to Mike via Yelp and he came over that day. Our spa was installed and ready to go about four weeks later! Everyone from Mike, the electrician, to Angel, the gentleman who dug the hole in our yard, were super professional and nice! Mike has been there through every step of our hot tub experience and truly delivers on customer service! Even better, the hot tub is everything we wanted and more! read more

L V Hot Tubs - Looks fabulous! - Hot Tub & Pool Near Me

Everything was super on point. Mike personally delivered the spa and filled it up and gave us all the information that we needed! I would highly recommend buying from these guys. We purchased in the morning and the spa was delivered in the evening. Perfect service. Thanks! read more

Mike has phenomenal customer service. He partnered with us to ensure we exactly the look and quality we wanted. GO MIKE GO! Highly Recommended - Yassssssss! read more

Though I did not buy my spa from Las Vegas Hot Tub cuz I was not aware of them, Mike the owner personally try to help me. He spoke with me a few times, tried to save me a service call, sent out his technician, Carlos, who is absolutely wonderful. These guys run a business like they are the best in town, because they are! I've owned a spa for 28 years and feel relieved in having met my new and ONLY Spa guys! read more

Mike is a great asset when dealing with spa installation. He made the whole process easy to comprehend for a new hot tub owner. We had to crane our hot tub over to our backyard and had no idea of how that was going to work, but he made it look simple even though I know it was a difficult job. Also, Mike is very down to earth and won't try to get one over on you. I highly recommend him for your spa needs. Thank you, Mike! You made our backyard our oasis. read more

Buying a spa in Las Vegas is comparable to going to shopping for a car. You will be dealing with savvy, pushy salesmen who will tell you ANYTHING to get the sale. . Mike at LV Hot Tubs was the exact opposite. He took our 2010 Artesian Platinum Spa in trade giving us twice what another well known hot tub dealer was offering us. His price for a 2018 upgraded 8' spa was more affordable than the lesser quality spas other dealers were trying to sell us. Spas are expensive! Mike came in $3K lower, removed our trade-in, got us set up and gave us super service. All with no secret upcharges. We shopped - I can say with total honesty, Mike Andersen is a spa store owner you can trust. Save your time and call LV Hot Tubs FIRST to buy your new spa. read more

Mike was great to work with! I'm so happy with how our spa turned out!!!! We were able to custom build exactly what we wanted and he did a great job for creating it! read more

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We moved into a home that had a hot tub and we had no clue what to do with it. From the first phone call on the experience was great!!!! Our tech was Alex the hot tub was cleaned and everything checked even took time to explain to this newbie how to operate everything. We will be using them again and highly recommend them!!!! read more

If you're looking for a hot tub, this is the company to call. I sent an on line request for more information and Mike called me back within the hour. We scheduled a visit the following week. Mike was on time and walked us through the process. Pricing was reasonable considering what we wanted. Got a beautiful 6 seat hot tub, with all the bells and whistles and it's perfect. He assembled and installed the additional set of stairs and handrail. Mike arranged for delivery, was here that day to oversee the project, recommended and coordinated with the electrician, and stayed until the work was completed. He did a final inspection to make sure everything was in working order, then patiently took time to explain all the features and how to use them, as well as provided instruction on maintaining chemicals. I would HIGHLY recommend this company if you want someone who is responsive, honest and reliable. Thanks Mike - we LOVE our new hot tub! read more

I selected this company based on the great Yelp reviews and I wasn't disappointed. Mike and LV Hot Tubs and Spas were every bit as good as promised. Initially, I expected a brick and mortar store, but having Mike come to the house to look at the exact spot where I wanted the hot tub, and then discussing the best options made it a much more personalized experience. He knew exactly what we needed to find the right hot tub for us. Now I wonder why all hot tubs aren't sold this way. I'd give Mike and LV Hot Tubs and Spas six stars if I could. read more

Mike was awesome throughout the entire process. He sat down with us and listened to what we wanted and helped us throughout what the entire process. He is very financial cautious to help you find the best price to what you can afford. We did experience some delays due to weather, but overall my wife and I are so proud of the work Mike and his crew did. We couldn't recommend Mike any higher. I just wish there was a sixth star we could give him! read more

We found Mike, the owner, at the home show at the South Point Hotel on 9/15/17, and early the next morning he was out at our house to measure and give us options as to size, shape, color, number of jets, etc, etc. He had all the answers and was extremely personable, but he let my wife and me guide the selection process rather than trying to sell us something too big for our backyard or our budget. No high pressure, just an honest relationship. And he was there all through the procurement phase, quick and eager to answer texted questions from an eager new buyer (me). On 11/7/17, our beautiful tub arrived and was airlifted by crane over our house and dropped into the 18" deep 7'x7' hole that his crew had dug a few weeks earlier. By that night, my wife and I were happily soaking in our lovely new tub of 102-degree bubbles! Thanks, Mike! read more

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We did a lot of shopping, but Mike was the only one offering an in-ground installation. He handled everything from ordering the unit to arranging for the crane to lift it into the courtyard to demonstrating all the features. He was very responsive and helpful, and has followed up several times to be sure we're satisfied. read more

L V Hot Tubs - Hot Tub & Pool Near Me

Great experience with this company. I did my homework and priced around prior to calling. Mike was very personable, honest and truth worthy. One of the biggest reasons I went with this company was because mike took the time to meet with my husband and children. He wanted to know our needs and wishes to be able pick the best fit for us. He wasn't just trying to sell us the the most expensive hot tub. In fact I thought I wanted something bigger prior to meeting him. However after a few times meeting with mike we went with a 8x8. This hot tub is the top of the line. He sat down and looked at all my previous quotes I got and explained all the features including the one he recommended for us. The price was much lower and I felt comfortable and knowledgeable going into the purchase. On the delivery day mike was there to meet me and the truck. Again very professional, I had nothing to worry about. He got it up and running with all the needed chemicals. He taught my husband and I how to manage it ourselves and offered to help us anytime. We are very very happy with the purchase and quality. read more

L V Hot Tubs - Hot Tub & Pool Near Me