Where do I start? I called him and he gave me a time between 8 and 9am. I gave him the wrong…read moreaddress. He still got to me at 830am. He was not angry. Very professional. Explained every step. I am pretty tough on folks I give my money. I will call Todd for any auto glass needs going forward. A great person and professional.

My BMW's windshield was chipped by a rock that turned in to a full-blown side to side crack. Todd…read moredoes great work! Awesome service, friendly and great to talk with a real car person. I highly recommend for your automobile glass needs. Elvis

Jackie took care of an emergency repair I needed done. He went the extra mile for us and did an…read moreexcellent job on the install. I wouldn't hesitate to use him again.

If you need a good honest person to repair or replace your windshield check this person out. He…read moretakes his time, and does the job right the first time. He doesn't destroy your billfold.

We had an issue with our brand new 2026 Palisade, and needed to wait to be able to fix our…read morewindshield since a replacement was not readily available. Once they confirmed the arrival, we came to this location since it needed calibration and was greeted by Tricia, who was really friendly, helpful and professional. She knew my parents from setting up the appointment, and was super helpful when I came to drop the vehicle off. Said she would call when it was completed, and sure enough the estimated time was on the dot. Michael was the technician that replaced the windshield and he did a great job too. I wondered if the Peach Pass and I-pass from IL would be transferred, and it was handled as if I put new ones on! Michael was also very kind to my parents, and that always gives me a comforting feeling since they're elderly. I was very happy with everything. We were touch late with traffic when picking up the car. Ian (the manager) and Tricia were both still there, waiting for us. Didn't give any grief, was so pleasant to deal with this entire situation. They direct billed our auto insurance so we paid our comp deductible and we were on our way. Nobody is ever in a good mood when you have a crack, chip, or need a replacement windshield. However, this location made it pleasant to go thru this, and helpful enough to remind me to go back if I never need anything done. Super grateful to the team here! Thanks Tricia, Michael, and Ian- I hope you don't see me again (haha) but if you do, I'll be back with a smile on my face.

I had an extremely difficult chip; they did an excellent job of fixing,…read more My experience from booking to driving out completely fixed were great What I appreciated most was the technician took time to update me on each step Very professional, now the only folks I'll use. In North Georgia, and driving on 400 windshield chips are common and you need a great fixer Safelite Cumming is the best

I can't say enough about AutoglassER. Brandon is Awesome, he came to my work and completed the…read morechange out of my windshield in about 40 minutes. My apologies Brandon for making you wait for me. Quality Service Price.. painless!! Literally they responded in less than 24 hours and was on site to take care of my Jeep. Love this company! Use them!! You will be pleased and the customer service is beyond 5 Stars... so I'm throwing out extra ***. Support local... support small business!!

Brandon was absolutely awesome. Very friendly and professional and quick to respond. He even called…read moreand asked if he could come 30 minutes earlier which really helped me. Through all of my researching of other glass companies I highly recommend this company right here.

I saw 5-stars rating for this business so I decided to call them. This was after I had already…read morecontacted a few other known ones... their prices were good but out of my range. I called Sean yesterday (06/12/2018) and immediately he said "I can get everything and be there tomorrow". I was in awed. He came today and replaced my 2007 Tundra windshield and patch the crack on my wife's 2016 4Runner at a very affordable price. Service was excellent - friendly, professional, courteous, and affordable... you name it. Highly recommending this business. Yes, the 5-stars I saw proved it and now they got one more 5-stars from me! Thank you, Sean, for coming out to my house and got everything taken care of. I can't thank you enough. Your professional service is beyond excellent! - Toly Xiong / Buford, GA

Buzzing down Ga 20 westbound, listening to the radio, enjoying my wife's company, digging the day,…read morewhen "WHACK!" a stone hit our windshield and left a shiny star the size of a quarter in the glass. ????#@*!! Great! Talked to several shops on the phone. All of them wanted to come to my home to fix it, but I'd just as soon have it done at THEIR place- old man suspicions, I guess. Then, in the parking lot of the Walmart on Market Place Boulevard in Cumming, I saw Scott and his repair truck sitting under a big sign: "Windshield Chips Fixed For Free!" As I pulled up, suspicious of a scam, I read further "Your Insurer Will Pay For The Repair!". So, I stopped to listen to his schpiel. Basically, he educated me that, if a person has full coverage, their insurer prefers to repair auto glass before it has to be replaced, so they will cover it, up to 4 times a year, at 100%, no deductible. We called my insurer and the adjuster confirmed what Scott said. NO other shop had told me this. My insurer issued a payment voucher, Scott took 20 minutes to fix the boo boo so that I couldn't see where it used to be, and I was off, happy to have clear glass once again. Great job, Scott! I hope I don't have to come back, but I will if I have to.

Can not seem to get or keep a schedule and does not return phone calls. VM said would call back in…read more15 min. Have left 3 messages in the past 2 days.

Jason has been so wonderful to work with at this location! I was recently rear-ended on 85 by a AAA…read moreTruck and after receiving the claim ID through the insurance adjuster, I was able to make an appointment with Classic Collision for the initial quote on damage to my Hyundai Touscon. Jason has been so communicative every step of the way with both me and the adjuster. It has been such an easy and seamless process of getting my car fixed, and he also made sure that I was able to get a rental car covered by the driver's insurance the same day as dropping my car off. The Enterprise is located right next door to the shop (so it was super convenient and I didn't have to worry about getting a ride somewhere else to get the rental). I cannot recommend this business enough if you ever need to get a quote and labor done on your car due to damage from a car accident!

I scheduled an appointment for an estimate at the Cumming location. Not only did they get me in…read morequickly, but my estimate was done thoroughly and efficiently. They had me in and out on a Monday morning. The staff was polite and professional. The gentlemen that assisted me (Ryan) was kind, honest and very helpful. I had a slight issue with my door, and he not only treated me fairly and honestly but fixed it right there, as it wasn't as serious of an issue as I thought it was - he had the right tool for the job. It's very hard to find auto body shops with integrity. If I ever need an auto body service again - I will not hesitate to go back! Thank you, Ryan, for being so helpful!