I had a big chip in my windshield and Lance came out and done a great job job of repairing it

After trying to get my windshield replaced at two other businesses one of those being Safelite . My husband did a Google search and found their Lilburn location. I drove up to talk to them on Wed. The lady and gentleman there were super friendly. They were able to help me with getting my insurance install location switched. Come to find out they are a preferred provider. Lifetime warranty on install. They assigned Albert as my installer. 2 days later I get the call he was on the way. Super nice guy, installed my windshield, and even changed my peach pass over. I thought that I would have to get a new peach pass. Highly recommend them. 5 Star read more

North Georgia Auto Glass - After replacing my windshield. The crack went across from the passenger side to the drivers - Windshield Installation & Repair Near Me - Gainesville, Georgia

DO NOT USE! My first appointment was canceled due to the piece being damaged, bummer but it happens, although I did have to call to get an update, no one ever reached out to me though they said they would. For my next appointment, I had to call 4 times to get an update on the technicians time frame when I was told I'd be called by 9am. I finally got in touch with Patrick Chain (unsure of spelling) at 5pm and said he would be there at 6pm, great, can't wait. I called again after no contact from him at 6:20pm and he said it may be 10pm before he got to my house. He was extremely rude while I was just trying to get an ETA, like I'd been trying since 9am. He sounded like he was under the influence. He never came to fix my windshield. I used this company off a family recommendation . Extremely disappointed and unprofessional read more

STAY AWAY! These people sent a 'technician' to replace my windshield and destroyed the dash, scratched fenders hood and door, swept glass debris into the A/C vents, dinged a door and left trash all over the place; they never used a vacuum in the car even after breaking out the old windshield! Best part is the 'manager' watched the security video of the install and said the glass was done wrong as well and needs to be redone as well. Videos going to Instagram and Youtube. STAY AWAY! read more

Schedulers we're knowledgeable and easy to work with. Technician arrived to our home on time and finished the job quickly. Will definitely use again and recommend in the future. read more

Just wanted to let everyone know that I owe NG auto Glass a great big THANK YOU for fixing our windshield last Friday - while we were on vacation. We sure didn't plan on hitting a buzzard and smashing our windshield on the way to our relaxing vacation in Helen, Ga. However - thanks to the Internet and Ms Bonnie - you guys got us on our way - like nothing ever happened. When I get such great service - I make it a point to let people know how much I appreciate it. I'd recommend you guys to anyone. Thanks for the awesome customer service. It's hard to find that now a days... read more

Amazing service and a great price. After two other companies tried to rip me off on a new windshield I finally found this place. They are honest and did great work! I highly recommend North Georgia Auto Glass! read more

First rate service! I required a lot of flexibility in scheduling the windshield replacement for my 2015 KIA Sedona. When I finally had an open day, it was scheduled without complaint or objection. The work was completed and the results such that it appeared the original problem never happened. Perfect work, and I am hard to please. read more

I was in and out in 15 minutes. The repair was top quality, the price was right, and despite their warning that the crack lines might still be visible, I can barely see where the chip occurred. Super satisfied and will be a repeat customer if this ever happens again. read more

I have used North GA Auto Glass numerous times for replacements as well as repairs. The staff, especially Bonnie, has always offered excellent customer service to my family as well as to my clients. I have quoted glass prices with other companies and they have always beat out the competition. read more

They installed a windshield in my 2004 Chevy 2500. Front window leaked and shorted put my dash. During the first install the albino guy put the windshield in upside down and got glue all over my dash and seat. Told them it was leaking and I was getting water on top of my rubber floor mats and I had lines where the water had run down inside my windshield. They came out to replace my window to fix the leak and the same guy shows up and says it's my back window that's leaking. Yes he said it was my back window causing the water on top of my floor mats in the front and that the lines running down the inside of the windshield were "Condensation". Not only that but my rear power window was pushed out of the rubber track and stuck. If my front window was leaking why was he messing with my passenger rear and left it pinched outside the weather stripping. These people are a joke. We have had nothing but problems with any glass they touch. Please go elsewhere. Go anywhere but here. read more