1. AGS Inc-The Glass Guys

    1. AGS Inc-The Glass Guys

    0

    Berlin, CT

    AGS Inc-The Glass Guys

    5.0 (3 reviews)
    Closed 4:00 pm - 7:00 PM

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    3 months ago

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    4 years ago

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    8 years ago

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    Krystal Glass & Door - Herculite door system

    Krystal Glass & Door

    (15 reviews)

    I love meeting a professional who does not try to discourage me from attempting a big project in…read moretheir field without their full service involvement. I was feely mighty ambitious and thrifty when I called Krystal Glass to ask for a consultation regarding a big mirror project at my new dance studio. Jimmy made time to meet me at one location and to accompany me to two more nearby locations on the same visit. Together, we checked out several used 6 x 8 mirrors at a nearby gym, looked at a few other mirrors I had in storage, and did a recon trip of the mirrors' final destination. Along the way, Jimmy provided the information that I needed about the correct tools for moving and installing the mirrors myself with a friend. (I should have brought two friends and insisted upon paying them). He also consulted with me, my contractor friend and the building GC about the best way to build secure and attractive frames for the mirrors. After we completed the framing and moved a couple of the mirrors on our own, I wound up asking Jimmy to help procure, move and install the rest of the mirrors onto the frames. Jimmy and his team handled my many requests promptly, with kindness, patience and professionalism. I will be back with any and all of my glass needs and I will also be providing referrals. Thanks to Jimmy's input, we put together something amazing. Behold!

    We just finished our new building in Providence. Krystal Glass did an awesome job on all the glass…read morewindows, doors, and storefronts. They provided exceptional service, custom-making every single unit. They were very patient in working with our architect and accommodating all the changes he requested. Jimmy, the owner, is a great person to work with. We couldn't be happier with the results. Thank you, guys!

    Mr Handyman

    Mr Handyman

    (25 reviews)

    I needed vent covers replaced on the back of the house, a friend was supposed to do it, he kept…read morenot showing up. I didn't want a small problem to become a large one, I couldn't fix it myself, so on the recommendation to use Mr. Handyman on Larkfield Road in East Northport I called them. Cassandra and Anita, the two young ladies who run the office, take the phone calls, were very helpful. They were friendly, they were professional. They took my situation seriously and got somebody out here as soon as possible. You get notification that the technician is on his way with a picture of him and his name so you know exactly what to expect Jim C. was the technician assigned to my home to do the job. He was very friendly. He was helpful, he explained things which put me at ease regarding my problem. The whole process was fast, easy & efficient. I'm very pleased. He left everything clean & the job done. I will use them again.

    This was hands down the worst experience I have had with a company like this. The guy they sent…read moreover didn't do the job right at all. Then they tried to blame it on me, and gaslight me that the before pictures showed "exposed wiring" when they clearly didn't. Then in the process of coming back to "fix" the job I was told he was going to leave my property to get a part and Come back later. No. Instead he pretended to leave, and when I went back into my house, snuck back and did unauthorized work. I also had to tell the guy to stop touching me repeatedly. The owner of the company said to me clearly that he thinks it's just fine and dandy for his employees to be touching customers. And I'm a man. I wouldn't let this guy in my house if I was a woman with that attitude. His "manager" also thinks it's ok to bully customers in the phone and mock disabilities. I have all of this documented on my RING camera too.

    AGS Inc-The Glass Guys - glassandmirrors - Updated July 2026

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