For a few years, I had a regular house cleaning service come every 3-4 weeks. But then I moved, and…read moremy old cleaner wasn't traveling to the new area. I used Yelp to look at 8-9 different house cleaning providers in the area, read all of the reviews, asked about prices, etc. I found that Ana's Detailed House Cleaning presented as the best option for me: prices were reasonable, ratings and reviews indicated they did good work and had been doing it for quite a few years, and above all else they were very responsive over Yelp's messaging service. While I did see a few 1 and 2-star ratings, after reading those reviews I found most of them to be weird complaints from years and years ago. They're not indicative of current service. The promptness and attentiveness, combined with being intentional about explaining their services and answering questions in a reasonable amount of time, showed to me they were taking their work seriously. I started with a Deep Cleaning, which was just finished today. They did a great job. They caught little issues other house cleaners have ignored (dust under the fridge, for example) and went above and beyond to make the beds in a nice and well-presented manner. They were also friendly to my cats. I'm looking forward to having them come regularly.

They reached out to me let me know that they no longer service the San Leandro / Castro Valley…read morearea! I have used them a few times for regular cleaning and they have mostly been great. Can be a hit or a miss depending on which cleaners come. But mostly have had a positive experience with them!

Dude just look at my photos. I am so, so, so happy…read more I'm not sure what level of service is normal since this is my first time using a cleaning service, but I wouldn't hesitate to recommend these folks to anyone. My place was decently clean/livable but disorganized, so I didn't know what to expect, but I certainly didn't expect such an amazing level of detail.

I paid for a deep cleaning and at first glance things looked great. However, I noticed that when I…read moreopened the refrigerator, she only cleaned a small bottom section where there was no food, but the other areas were left untouched. She didn't bother to lift containers or condiments to clean underneath it. She washed dishes and some dishes still had food spots on it. She did the bare minimum and was paid for a deep clean. Not sure what the differences are between the two. But I noticed she looked very tired when she came into our home at 2:30pm. While she was there I had to ask her to remop the floor since she left noticeable residue on the. I spoke with someone that offered for her to come back but I wasn't available.

Eva came today for the first time and I am so impressed. I do clean my place, but she took it to a…read morewhole different level of cleanliness. I live with a disability that makes deep cleaning very challenging, and her help means a lot to me. She is truly an expert in the art of cleaning. She moved everything and scrubbed every nook and cranny. The attention to detail was incredible, and my place feels better than it has in a long time. I am very grateful for her help and highly recommend her.

There isn't a clear pricing policy. The price initially offered to me was very expensive ($75/hr…read morefor 1 cleaner) compared to other cleaning services ($40/hr). When I pointed this out, the price decreased to $50/hr, which is a rate that I would've been happy to pay. However, I didn't feel that I could trust my home to a business exercising this type of strategy.

My family has relied on the Spectacular Housekeeping team for over four years now and they…read moreconsistently deliver high-value. I also recently used their window cleaning service and it was super helpful. Highly recommended.

They were able to work with 24hr notice- but missed some key dirty spots during a move-out and…read moredidn't mention they left in such a manner, especially considering how long they took. Communication could have also been better.

Laura and Mayelis did a fabulous job cleaning my house and working around me having to move my dogs…read morearound. They were professional and both worked so hard. They paid attention to each detail I requested and beyond! I look forward to seeing them again. Thank you!

Teresa and Maite did an excellent job! They were so thorough and the entire house looks great…read more Rates are reasonable and good communication/coordination. Highly recommend Lotus Cleaning Services!

Outstanding service Very professional - cleaning thorough…read moreand much more than simply satisfactory ! Liliana and Destiny have taken initiative frequently ( which is very appreciated) Communication ( schedule reminders ,etc.) is excellent Paul B. Courteous , trustworthy and friendly.

Rayane and her team are very responsive. The scheduling process is seamless, and Rayane does…read moreappointment confirmations, too, which is very convenient. The team is efficient and reliable. We have not had complaints from tenants about the services rendered. We have had a positive experience with the service, and are happy to partner with Green and Healthy Cleaning Solutions. Overall, good value-based service with a postivie customer experience.

Very efficient, our home always looks spotless. We started with a deep clean request, they came and…read moredid an estimate and we were easily able to schedule it in. We plan to work with them long term!

We had biweekly cleanings for 5 months, and things mostly went very well. However, towards the end…read morewhen the owner didn't accompany her husband and the other employees they weren't as thorough with cleanings (spilled cat food and didn't clean it up, didn't vacuum cat hair on the stairs). We overlooked it as the owner would still come with them about every other time and things went well when she was there and the rate was good. However, the last time they were there they left the house and completely left our back door completely wide open and our cat got out. This was a huge oversight, and when I reached out to the owner about it she responded by saying that her husband said we would just leave our back door like that, so it was on us. Unfortunately, we couldn't move forward with using them regardless of how thorough she had been because when her husband was here he wasn't thorough and lost our cat (luckily we found her later that night), and he also didn't even respect us enough to own up to something he did or apologize, so we didn't feel comfortable having him in our home again.

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

UPDATE: The admin sent a team to try and re-clean the window, but unfortunately they were still…read moreunable to clean that one. However, they offered me a discount because of this and were very apologetic. The communication with the admin side is very professional and quick. They seem to really want you to enjoy their service/work.