I took my 2006 Toyota Tundra to The Car Doctor for a diagnostic and maintenance inspection, and I…read morewas extremely impressed with the level of service. They provided a detailed, easy-to-understand report showing what needed immediate attention and what items may need to be addressed down the road. What really stood out was their honesty. They never tried to upsell me or pressure me into repairs that weren't necessary. Instead, they took the time to explain everything, prioritize the repairs, and let me make an informed decision. It's refreshing to find a shop that's focused on helping customers rather than selling unnecessary work. If you're looking for a knowledgeable, trustworthy, and professional mechanic, I highly recommend The Car Doctor for all your vehicle needs. I'll definitely be bringing my other vehicles here for future maintenance and repairs!

10/10, highly recommend. Ameer (the manager) and his team go above and beyond to answer questions…read moreand make sure you feel confident in the work being done. The pricing is worth the level of assurance I received, especially with the warranty and follow-up. I needed my vehicle turned around quickly, and they accommodated my timeline without cutting corners. What stood out most was that I never felt pressured at any point. Instead, they went out of their way in a respectful and professional manner to earn my business. As someone who usually wants a second opinion, I appreciated how they clearly explained what needed to be done, why, and showed proof of the work. They delivered exactly what I needed and got my vehicle back to me on time. I'll gladly continue to bring my business here moving forward.

All the guys at the craftsman location in Merrifield are very friendly and also provide excellent…read moreservice. They do a very comprehensive assessment of your vehicle, and I can always feel the difference in my vehicle after my repairs are done. They're very transparent, and do a good job of taking care of their customers by doing jobs well and in a timely manner. I think their warranty on certain parts and services is also great. They really take time to make sure the issue is resolved even after they install the new part. Brennan has taken care of me the past 2-3 of times at craftsman. I really trust these guys and will continue to use craftsman (in merrifield) as my mechanic for the future.

5.0 Stars Outstanding experience and great customer service…read more Yelp brought me here. I did a search for the top auto repair shops in my area and Craftsman was well on the list. Reviews were solid. Once I realized how close I was to two of their locations, I made a mental note to check it out. I called, they were welcoming over the phone and not in a spazzy rush like some of the other shops I had been calling around to. They took their time over the phone!!! I made an appointment to get some estimates, showed up, told them my concerns, and they checked out a few things going on with my car. Again, very welcoming in person as well. I came to get an estimate for front and rear brakes replacements, possible oil change, state inspection. As I waited, I skimmed through two books the owner had written! They said I could have a copy, so kept one. The owner has the right idea and it shows. The waiting area was cozy and super chill equipped with coffee and snacks and TV. What took the service over the top was how well the gentleman took to physically show me what was going on with my car. He also took pictures. In the front office we examined the photos and he explained, and educated me about what was going on and what needed attention and why it was relevant. He made additional recommendations based on car mileage and manufacturer recommended maintenance. We discussed pricing and I agreed to get some of the work done. They gave me a Lyft ride home. Called me when it was done a few hours later. Scheduled a Lyft for me to return. Back at the auto shop, I paid and I was on my way. I felt really impressed because they explained things about my car I had never known about in the 5 years of owning it. I felt educated and walked away understanding things better. In all the 20 years I've maintained cars, no shop has ever explained things to me the way they did. I must admit, I felt the labor fees were a bit steep. I felt my wallet go ouch! However, I feel extremely safe in my vehicle because of everything I learned. I will definitely, without a doubt return for future maintenance work and I will knock out some of the other recommended maintenance items in the near future. Highly recommend. Great experience without a single hiccup.

Honest, organized, efficient, fast, reliable. Highly recommend this shop for service. Ed was our…read moreservice writer and he was very communicative, helpful, and personable.

Update: refund was given for light bulb , appreciate the accountability and readiness to help ,…read morewouldn't go back though , lost my trust. Don't believe the five stars I should have ignore that it's always a trapped , the lower stars always speak truth. Got safety inspection and they called and stated I had to get the tag light and tire fix today or they were going to reject my inspection and didn't let me know that I had 15 days per Virginia law to get it fix and to get inspected again, the most they could charge me was exactly $1.00 per law. I felt obligated to get fix now bc of the threat that it was going to rejected Today not knowing I could wait . I would have replaced the tag light myself for cheap. Really upset they scammed me and weren't honest. I hate going to these place as a female bc I will always get ripped off . I have a 2011 Camry Le. Tag light fix for one bulb was $45 and plug for one tire was $40. To replace rear brake pads which I denied to get here was $709.43 ... Called Gaithersburg Bay Area tires and service and they quoted me $510 ... Hope this help other females out there comparing prices and such . Thank god all safety inspection is only $20 everywhere you go because that's Virginia law , they cant change that price .

Yelp brought me here. I called to get price estimates over the phone for brakes, oil change, and…read morestate inspection. They were very welcoming and patient over the phone. Made an appointment to stop by during my lunch hour for an estimate. I arrived early, however, unfortunately I did not have enough time to wait for them to get to my car even though I was next in line. So I had to leave and go back to work. Even though I had to leave, the gentleman was understanding and explained a few of the services with me. I called later to speak with the same gentleman to reschedule and mentioned that another location was close to my home and I could go there on my work from home day. He was super patient with me and understanding of my time constraints. He recommended I call the other location and get a 7am appt to get the estimates so I could get it done before work. Perfect resolution!! I called the other location, got the work done and it was a 5 star experience. Now that I am familiar with both locations, I will use either one of them. Both locations were professional, welcoming over the phone, and just as patient in person and ready to work with me. Highly recommend.

Mmm it's fine but I don't like it when they tell you an estimate and then that it was missing a…read morepart and that it just needs a reset and it didn't work and that they will take it and then that they only had to pay for more differences in the parts if I am taking the car for the same problem that you couldn't fix, what parts are you talking about .

Extremely thorough and detail-oriented mechanics, not to mention honest and reasonable.read more

Easy to work with and felt I was charged reasonably for the service requested. I had the brakes and…read morerotors replaced since the car was shaking during braking and making noise during acceleration. They unstick a rear caliper and all the issues are solved at a reasonable cost. Would do business again.

Great job done by Eurasian. Very professional guys. Prompt communication and reasonable cost. Free…read moreShuttle service is great. I strongly recommend Eurasian.

The cost of diagnosing the problem is calculated separately, and if you want to repair your car on…read morethe spot, the cost of diagnosing the problem is not deducted from the service fee, which is not fair. You have to deduct the cost of the problem from the repair

Everything went well, customer service was great. These guys had the best prices in the area. I…read morecouldn't have found a better deal. They fixed an issue with my right rear wheel bearing and at short notice was able to repair and replace my driver side mirror. There are a lot of cars in the lot but if you make an appointment they'll honor your appointment time slot and take your vehicle in immediately. Be careful on pulling into the driveway, it's a sharp right and traffic flow pretty steady on the Main Street; if you're driving too fast you may miss the turn.

I requested a quote via Yelp. Jim and I originally stated speaking in 01/11. He would message to…read moreget exact specs on the car to make sure they could do the job requested. After assessing the car in person, they quickly realized I only needed a head gasket. The communicated with me the entire via text, email and phone to keep me updated as things changed. Their customer service was impeccable from start to finish. The price was about half of what it would have cost me at the dealership. My only complaint is how dirty my car was upon return. I'm aware it's a shop but fingerprints on cloth is not fun. I'll still be using them in the future if major repairs arise.

Malcolm came to help me with my brakes. He inspected all four. And he fixed what needed to be…read morefixed. There was no pressure to do anything extra. He was polite and professional, and very competent. I was absolutely impressed and would definitely recommend Brake squad to fix brakes. Definitely five stars

Met (technician) arrived earlier, with a call saying he was on his way over. Joe Gregory (founder)…read morewas with Met, and I really enjoyed getting to know both of them and learning the history of how Brake Squad got started. I was a curious observer who never bothered either of them. All my questions were answered. Met also found an additional issue, which required them to leave and get another part. Everything was completed, and they took my car for a test drive before handing it back to me. Great experience, and (not shared with either of them) saved me over 1000.00 based on my dealership quote. Thank you, Met & Joe.

They're on top of their game . Best in business . They took care of me . Treated me like their sons…read more. Investigating the car issues like a true homicide detective!!!!

I recently came here based off reviews and am glad I did! I want to pay it forward to the crew at…read moreR&G and leave a review for their great service! My 2016 Mazda 6 needed a replacement on the tensioner and serp / pump belt. My car runs like a top and am very happy with their work! These will be my new go to guys for any mechanical work I need done on my or my family's car.

I had a few issues with my car, the main one being a dent on my drivers side door. I shopped around…read morefor quotes and Auto Body World gave me the best rate along with time for completion. The job was completed ahead of schedule and they did a great job. There were a few kinks but it's been 2 months since the job was completed and I'm very happy. I would definitely recommend!

This shop works with Allstate insurance, I had initially had it towed to another shop right near it…read morethat had super reviews, but Allstate said it would tow it for free to this shop and because they partner with Allstate it would be a better faster experience .Eric is wonderful, he does amazing work, it took several weeks for my car to be fixed but that could have been due to waiting for parts. Overall your car is in great hands here! I watched several cars pull out of the lot that look brand new!