1) Huge amount of lightbulbs , all different types, styles and shapes…read more 2) Fast and friendly staff. We needed an extra very large light bulb for a dinning room fixture. They're always fast, and excellent, and tons of light bulbs.

Previous reviews beat me to the punch. Great customer service is everything. I have been…read morefrequenting this business for years and years and each time the selection and service is second to none. I learned tonight that 2 longtime employees have purchased the store. I am confident George and his partner will continue this tradition. Come on Santa Monica. Go support this neighborhood staple.

Great store with accessories galore! Went in for a lamp and came out with a Buddah and more! Ada…read morethe saleswoman gives outstanding customer service!

I've been buying at this location for over a decade since I renovated my first home in Jan 2015…read more I've never met Ms. Ada (wears glasses), but I walked in this morning simply to ask for help to order something online. I understand they couldn't do it, and that's fine, but the rude and snappy tone was insanely uncalled for. She also made up a LIE that a previous worker I asked for and worked with just 2 years ago hadn't been there for "over 20 years", when she herself has only been working there for 10years. She did this in front of multiple people, which is so unprofessional. I'm not sure what kind of morning she had but it was uncalled for and the most ridiculous customer service I've ever experienced. This encounter will be the end of my visits to Lamp Plus. I hope it was worth it.

I love this store! Used it many time for replacement bulbs, but even more often for tricky lamp…read morerepair. They fixed a vintage clown lamp with light-up eyes for my halloween party. Today I picked up an antique Exit sign they somehow repaired & restored overnight. Very fair prices and excellent service. Highly recommend.

The absolute go-to place for all things related to lights, batteries, and more. I came in with a…read morebroken remote for a ceiling fan (it wouldn't turn off): Sam (the genius) fixed it for me. Prices are reasonable and service is always friendly and professional. Much appreciate!

First class customer service from Marcos who showed me a large selection in their online collection…read morewhich met my budget requirement. I will be recommending this business to my family & friends.

Great lighting options for every room. What truly separates Visual Comfort Santa Monica from its…read morecompetitors is the high level of customer service there. From our initial visit to finalizing the order, representatives at the store were knowledgeable, personable and responsive in helping us select a wide array of lighting for many of the rooms in our house. They took the time and made the effort to show how much they care, helping guide us and our designer through hundreds of lighting options. When an issue arose with one of the items we had purchsed, Manager Sebeeha and Sales Associate Marcos were quick to resolve it. With so many lighting retailers to choose from, Visual Comfort Santa Monica separates itself from its competitors, both in the quality and vast selection of lighting options, and the high level of customer service there.

Update: they called me back and said person at store had emergency. Updating review as emergencies…read morehappen but suggest calling first before you go. Drove 45 mins here on a Saturday during their "open" hours but alas they were closed. Also don't answer the phones. Either out of business or super casual about their business.

I brought in a lamp that shorted out and Carlos was very helpful and fixed it for a fair price. So…read morehappy I didn't need to throw my floor lamp away!

You have got to go check it out! It's like the Twilight Zone. There is some weird energy in here…read more They are like not real human beings in here and I cannot describe it, but you must see it for yourself. Not quite Stepford, but a little bit Pretty Woman "It's VERRRY expensive lady" blended with the twilight zone episode where they are actually all manniquins that come to "life" during the day. The showroom is acceptable, if you can find someone to show you around it and the parking lot is laughable. You'll be glad you have full coverage when you're trying to exit.

I had a very disappointing experience at the Santa Monica Ferguson Home showroom this afternoon…read more I had a scheduled appointment with Marinell at 3:30 PM. I arrived on time, checked in at the front desk, and was told I could browse the showroom while they let her know I had arrived. The showroom was very quiet--there were actually more sales associates than customers, with several sitting at their desks--yet no one approached me to ask if I needed help. I wasn't concerned at first since I had an appointment. After about 10 minutes, I checked back in with reception and was told Marinell was "wrapping up a phone call." I sat in the small waiting area next to the front desk. While waiting, I overheard another sales associate remark to the receptionist something along the lines of, "I don't know why Marinell does this--she knows she has an appointment and keeps chatting on the phone," which suggested this might not be an isolated occurrence. At 3:43 PM, I went back to the desk and explained that if she wasn't available by 3:45 (a reasonable 15-minute grace period), I would have to leave. I had other appointments scheduled that afternoon. I was again told she would be "right over." She never came. At 3:45, I left. This was especially frustrating because I was prepared to spend a significant amount of money on a bathroom remodel and had specifically made the appointment to start that process. With multiple sales associates present and the showroom nearly empty, it was surprising that no one stepped in to assist. The overall experience felt unprofessional and dismissive, and the atmosphere came across as somewhat indifferent to customers' time. I expected better from a showroom with Ferguson's reputation. Unfortunately, I'll be taking my business elsewhere.

Gary rebuilt my fence to the specifications I wanted in a reasonable budget and timeline. His…read moreworkmanship is built to last. Gary worked to keep the project within our budget and keep us informed with receipts and updates around his progress. I recommend Gary's handyman services, reasonable price, quality work, good communication.

Gary helped install a new bathroom door for me and I couldn't be happier with his work. He was…read moreresponsive, quick to provide a quote, helped me order the right door, and had it installed within a week. Super efficient and did a great job.

SCAM ALERT! Chris Voigt seems like a nice enough guy. And…read morehis website shows good work. But BUYER BEWARE! Once you pay this guy, if something goes wrong, don't expect to ever see him again. The job was to wrap seven trees in my back yard with small lights (like some people do at Christmas time, but for year-round.) Electrical was already installed from years earlier, so no wiring involved. Plus, I wanted similar lights wrapped around a patio railing in my back yard, and plugged into an electrical outlet already installed at the base of the railing, on a separate timer from the trees. The estimate came in at $2,000. I had received a lower bid from another company, but went with Chris, as I trusted him. Big mistake! On Saturday, June 27, he confirmed that he had enough wire to do the job, so we scheduled for that day. His guys came and did the job. For some reason they took the old bulbs and wire (lots of it) from a previous job, and threw it all in the green compost bin, instead of the black bin. Not a huge deal, but I told Chris to have someone come by and fetch it out, which he did. A bigger problem was that, on one of the trees, the bulbs did not go as far up the branches as we had agreed. Also, the electrical wire for the rails was run all the way across my back yard, under small landscaping stones, rather than using the outlet right next to the rails. I told Chris that day that I wanted the lights brought up to the level we agreed upon, and wanted the rail lights re-wired to the correct outlet. His answer was "not a problem," saying they didn't have enough brown wire to complete the job that day, but they'd be by later that week to finish the job. (I had already paid for it and tipped $50.) But instead of returning later in the week, Chris then texted he'd was going out of town, but would get back to me the following week. Then, the disappearing act began. I texted him again on July 13, more than two weeks after the installation. His answer was that it was a short week, but that the work would be completed Monday or Tuesday of "next week." Then nothing. I texted on Monday (July 20), asking how we were looking. No response. Three hours later, I texted again. Now he told me "Thursday." I asked him "What time?" since I had to plan to be home. No answer. Five hours later, I asked again. No answer. On Thursday, I asked him what time I should expect them. No answer. They never showed. (I had paid an assistant to stay at the house that morning, as I had to be elsewhere. Another $44.) On Friday, I texted him that I was preparing my on-line review of his company. That seemed to get his attention. He texted me that he was in Phoenix because of a death in the family and would be back on Sunday. On Monday (Aug. 3), he said they'd be returning on Thursday. I asked what time. No response. On Wednesday, I asked again about arrival time. He responded "Mid-morning" but one of his guys was sick, so they might have to reschedule. I said I'd need a confirmation by that afternoon. No response. I texted again that evening. Chris said they'd have to reschedule. Now he set it for the following Thursday, August 13, between 8 & 9AM. I texted him on Wednesday evening, telling him I was expecting his guys in the morning between 8 & 9. He texted back, saying it would be between 9:30 & 10AM. Then texted later, saying it would have to be "early the next morning" (Thursday). I texted twice the next morning (8:22 & 9:25) asking him what time they were coming. He wrote back saying he was "getting ahold of his guys." I told him if the work wasn't done that day, forget it, and the review would go up Monday night. Unlike Chris, I'm good for my word. So, here's my review: AVOID THIS COMPANY AT ALL COSTS! Chris said the work would be completed the week of June 29, and after chasing him for the next eight weeks, all I get are excuses, broken promises, and an incomplete job. Don't let Chris' friendly demeanor fool you. He's either a con man of the first order, or simply entirely unreliable and unprofessional Either way, look elsewhere. P.S: Chris' reply below is untruthful. The job was NOT completed, as agreed. He told me the reason the lights didn't go high enough was that they ran out of wire (poor planning). The wrap on the bannister was always part of the job (on the quote: "Wrapping Railing included"), and I specifically told him NOT to run wire to the far outlet, but use the outlet right at the railing. A vague explanation of "scheduling and family issues" buys you maybe one or two broken appointments. But reading my review, I lost count at nine. He promised to be back "later that week," and two months later, I was still chasing him, and he's STILL making excuses. If he resents being called a "scam artist," he should stop acting like one. No excuses for this botch job.

Chris, the owner went out of his way to make sure all lights installed were perfect for my New…read moreYear's Eve this past year. It's been a long time since I've had the pleasure of working with someone who truly stands by the motto "customer knows best". I hired Elegant Outdoor Lights to install chandeliers to a 100 ft tall tree in my backyard and a smaller tree next to my driveway, as well as small "winkle" lights to the entire hedge, and several olive trees throughout my backyard and front yard. They completed the job twice only to discover that the lights given to them by the manufacturers were again, not the color I requested. His team came out a third time and did it again until the color I wanted was installed. There was no arguing on his part. He just wanted his customer to be happy with the outcome. And I am. The lights are still up held up well during wind storms, a testament, I think, to their quality work. Chris and his team are trust worthy, timely, and cost effective. They went out of their way to ensure I got exactly what I asked for. With his suggestions, the lights and my outdoor space look exactly the way I hoped they would. I will definitely hire them again.

I had to return LED recessed lights- NOT even opened the package: They do NOT accept returns (not…read moreeven unopened and with invoice) They are more expensive than big stores, and they are not very friendly. I would not recommend them!

What a pleasant business! I just dropped in from off the street with a personal question, whereas…read morethis business instead deals with electrical regarding construction. Frank, a kind gentleman, stepped forward to the counter and was all too helpful with advice. They didn't need to do that and could have just brushed me off. So, if they treated me so well, you can bet they would equally well take care of whatever service(s) you were to be purchasing from them. Unilight gets a five star review from me!

I contacted Brentwood Electrical Experts about adding a new outlet in an interior room. After…read moresending a couple of photos, they provided a reasonable quote and were able to schedule the service just two days later. The electrician (I believe his name was Amir) arrived right on time and completed the work in about an hour. He was professional, efficient, and clearly knew what he was doing. He also made sure everything was cleaned up before leaving. Overall, the process was smooth from start to finish, and I'm very happy with the result. Thank you, Brentwood Electrical Experts!

Great experience today. I had a fan that needed the receiver changed and also placed on a switch…read morefrom a remote only situation. The reason this was a special job is the height of my fan which is on a loft ceiling. Roman was prompt with a facetime estimate and I accepted the job. The tech came on time and was able to troubleshot and do the work as agreed. The price was right and adjusted (without my asking) because it was a little easier than planned. This was a job that was put off as I had other electricians that were not as responsive or available or were not able to do a job that high. I will be calling him back for my home electrical needs and will refer his team to friends