I love this place. We started off with an aromatherapy bath. That was so relaxing. Allison was such…read morea great help. Loved her. FYI they have a walk in/stand up pool for the elderly. Then we went into the pools. That too, was very relaxing. I highly recommend the pools. Then we ended it off with a 50 minute Swedish massage. Sherri and Adriana were both fantastic. Had a beautiful and relaxing day here at the Quapaw.

Imagine planning a relaxing getaway to Hot Springs, hoping to get an appointment for a bath at one…read moreof the legendary bathhouses, and after repeatedly calling and even visiting in person, you can but then you can't. This was our experience with the Quapaw bathhouse. We first tried to book online. Since I wanted to book both my husband and I, it was suggested that we call, so we did before our visit to Hot Springs. I expected to talk to a receptionist since we called in the afternoon during their regular business hours, but we got their voicemail. I left a message to please call us back so that we could book an appointment during our stay. After not receiving a call back after a day or two, we decided to visit in person once we got there. We waited in line at the Quapaw. I was excited because it looked so nice and relaxing inside. There were about 5 receptionists at a long counter, and after about 10 minutes one pulled us aside. We asked if there was any availability in the next couple of days while we were there. The receptionist looked iffy at first, then pulled up the information I had added when I tried to book online and told us she had a 2:30 open and blocked it off in their system for my husband and I. She was explaining to us who our masseuses would be, adding the kind of aromatherapy we liked, and that we needed to arrive ahead of time. As she went to swipe our credit card, she and another staff member started talking about our appointment. Apparently a staff member named J.J. overruled the time our receptionist blocked off for us seconds earlier and booked another couple that walked in behind us, but I guess J.J. was a faster typer? Maybe? We still don't know, because once she realized it was double booked we were told too bad, that's all they had, and nothing could be done about it. My husband and I looked at each other puzzled, like "what just happened"? So in essence, they booked us then canceled us. I even got a welcome email, then a cancellation email that I'm still scratching my head over. After pretty much saying "sorry, too bad" in front of the other people waiting in line, they all went back signing people in like we weren't even there. It was really awkward and not to mention a big disappointing let down. My husband and I left, stunned as to having an appointment, then not, not to mention the treatment after...and not really knowing what to do about it After talking about it, we decided to call to speak to someone about our experience, since maybe that was just a bad day. I've called, I've emailed, and I still haven't received anything back, not even an I'm sorry. My husband and I are on our way home, and we still haven't heard back from anyone at the Quapaw. I even waited to post this hoping we might. We got to do some really fun things in Hot Springs. The Quapaw experience or in a way "no" experience left us kind of down and not to mention kind of angry. Just so weird. I expected so much more than "sorry, bye", but that's exactly what it was. Fair warning to all.

Astral Spa is at the top of my list of favorite spas I've ever visited…read more The whole facility is amazing. It's clean, adorable, upscale, calming & inviting. Not only are all of their services amazing, but the facility offers lots of activities you can do during your services. They have a hot tub, an ice room, sauna, needle shower, a relaxing seating area, and anything in between you might want or need on a spa day. I had a deep tissue massage & a manicure and both of my service providers did an amazing job. Melissa was my masseuse & Noelle was my nail tech & I would highly recommend both of them for services! I can't wait to go back!

This spa has been my favorite spa I've ever visited! The amenities were endless- from a cooling…read moreroom to an infrared sauna, to a heavenly hot tub. I scheduled a facial/pedicure the day before I arrived and they were able to get me in. I had Noelle for my pedicure and it was the best experience I've ever received! The quality of the service combined with the amenities were to die for. The staff has been SO accommodating and I had a phenomenal experience.

Came in from out of town. Found this place while searching on Google. Completed the form and…read morereceived a call back very quickly. My boyfriend and I had a wonderful experience. We requested theTranquility package for our service. I cannot stress how friendly and patient the staff was to us. From the moment we walked in to when we left, everyone was very professional and friendly. They were totally invested in us enjoying our services. The shop is small, but once we began our services that wasn't noticed. Everything is very calming and welcoming. I would defiantly go back again and recommend to friends in the area.

Yesterday was the first time I have tried this place and my massage was AMAZING! AJ did a…read morephenomenal job! I had a 50 minute and she even did my scalp. OMG! The bath with champagne was a PLUS. Now, they did convince me to do the 25min add on foot treatment and though it was good, it was not worth an extra $60. I also had the lunch and I would not do that again either. I was not crazy about it. But, I am still giving this place 5* because of the massage. It was that good! So Thanks AJ

What a cool experience. I'm in Little Rock for work and came to Hot Springs on my day off,…read morespecifically to check out the Buckstaff Bathhouse. I'm so glad I did. The Buckstaff was built in 1912, and once you enter the locker room you step back in time over 100 years. It's one of 2 operating bathhouses on Bathhouse Row, but the only one that maintains the original feel. The treatments and fixtures are the same as they have been for the last century. I was fortunate to have Ricky as my attendant, who has worked at Buckstaff since 1977. He made sure I had a great experience! I also had an excellent massage from Ryan. I can't recommend Buckstaff Bathhouse enough. Step back in time and enjoy the thermal waters of Hot Springs!

I visited the Buckstaff Bathhouse on my recent trip to Hot Springs. I also visited another historic…read morethermal bathhouse, so my review is a bit of a comparison between the two. The thing I really enjoyed at Buckstaff that was not offered at the other bathhouse was the steam cabinet. However, this was only about 5 minutes of my visit, so I would say if I returned, I might not go back to Buckstaff. However, I absolutely recommend visiting this one so you can decide which is your favorite! Here is the sequence of events I experienced (thermal bath experience with no massage/paraffin): I got there before 8 and there were four couples ahead of me in line. By the time 8 rolled around there were many more people behind us. Definitely recommend getting there early! The check in process was a little chaotic because the people behind the table just said "whoever was here first, come to the counter." We were all sort of in a blob and once one person jumped in front of someone else who had been there before she had, the vibe got a little weird. I kind of wish they had deli numbers or something, but oh well. I am sure it all works out. The people who worked there were all very friendly, and the people in the treatment room were SUPER busy the whole time, but very friendly. I got changed, got my sheet, and went in for my bath. They offered a loofa but no other extras (like scented salts) but I can understand why since it was a tighter space. If there were any smells in there, it could get really challenging for people sensitive to smells. My bath was fine and I enjoyed the loofa. Then I went to the cooling table. The hot towels cooled off pretty quickly, and they were more draped over me than wrapped (which was what I saw for everyone, so it wasn't just me). I don't know if that is why they cooled so quickly, but I was kind of there in cold towels for a bit which was less pleasant. Next, I went to the steam cabinet which was my favorite. I did not know how I would feel because the steam cabinet is so strange looking, but I would 10/10 want to do this or something like it again. It was like the best of both worlds being able to breathe regular air while experiencing the benefit of a steam sauna on my body. Next was the sitz bath. I was looking forward to this unique experience, but I could take it or leave it. Maybe I don't have the concerns that would make this a dream come true feeling, but I kind of just felt awkward and like I was sitting in warm water on a towel. I then went back to get dressed and leave. It was overall a great experience I feel very lucky to have had. Hot Springs offers some "nowhere else" type National Park experiences, and I definitely 100% recommend supporting the thermal baths and their employees! I would take my own clean flip flops for next time. I think they offer spa shoes, but I don't remember seeing anyone who had them.

The ambiance is nice. The staff were friendly. The hot springs bath was amazing, extremely relaxing…read moreand was the highlight of my experience. The reason I give the place three stars is because my "masseuse" was absolutely awful. I can't even call what I received from Sheryl a massage. She literally just rubbed oil on my body, rubbed cleaner on my face for the facial, rubbed sugar scrub on my feet for my foot massage. The extremely occasional pressure she'd apply once every five minutes for five seconds (I wish I was exaggerating) hurt more then it felt nice. Left hurting more then when I came in. My moms masseuse (unfortunately I do not remember her name) was absolutely amazing she said, the best massage of her life. With all that being said I'm glad my mom had an amazing experience, but paying $340 plus tax plus tips to have an experience like that... I just don't think it was worth it. Unless I could guarantee I'd get a good masseuse I wouldn't go back, or I'd just go back for the baths.

I'm visiting from Texas and made an appointment for a Couples Massage and Facial Filler for myself…read more Y'all this was the best Two Hours of my four day trip. The Staff are Amazing. The facility is perfection. (Could've been a little colder temperature wise but doable) I would Definitely Return and even visit Hot Springs again just to come here again.

As to ensure that this review is not too lengthy, I will allow the screenshots to speak for…read morethemselves. As of June 18, 2026, I have yet to receive any additional communication from the establishment or any of their staff. I am confident that the owner does a great job with her massages, which is evident in previous reviews, also a deciding factor for my selection of this location. However, my experience with the staff member that was available was not a good one at all and felt like a complete waste of time and money. A simple apology would have spoken volumes. But as you can see, she didn't know what to say and doubled down on that by not saying anything else at all. As an additional side note, I traveled into Hot Springs, from a city about 45 minutes away, specifically for this Thai massage.

Ambiance Cleanliness…read more Very professional Experienced staff of masseuse's The deep tissue massage was very good.

Located inside the Embassy Suites. My wife wanted to book a couples massage for our 6 year wedding…read moreanniversary. Fantastic Massage. I requested and received the deep tissue massage. Shela was great, very professional, and worked me over . It was rough but felt amazing afterwards. My wife requested the relaxation massage and raved about the care she received from Heather. Side note: we looked at a few other places before finding this place. Thankfully they were booked and this place had an opening! We will return here when in the area.

Had a wonderful experience, Darlene new exactly how to make me feel comfortable and relaxed. She…read morewas polite and professional the entire time.

I have experienced every therapist at Spa City Massage and they all ROCK! I visited this location…read more1.5 years ago on a vacation to see my sister and I truly enjoyed my massage with Bill. On my last two trips to Hot Spings, I saw both Haley and Constance.....also wonderful massages. I myself am a massage therapist in California and I am very particular about the massages I receive. They listen to what you need, use great pressure, range of motion, stretching, hot towels and to my suprise hot stones were used on my last visit there which was very nice. I have only good things to say about the therapists at Spa City Massage. I love that you can book appointments and buy gift certificates online too! I will see you next time I am in town. Thanks a bunch!

I had another wonderful massage again! This time I had William as my masseuse. He was wonderful and…read moregot some pretty big knots out of my shoulders (why I get so much stress there, I don't know). He did this wonderful thing with a towel moving across my back which felt absolutely wonderful! Another good thing about this place, when you become a client you can book your times through the internet from their web page. And anyone can buy gift certificates on-line (which I what I used for this massage---thank heaven folks know what to get me for my birthday!). Absolutely wonderful. Phenomenal. Relaxing. Perfect!

I visited Ablution with my boyfriend's mom on the 4th of July to receive express facials and…read morepedicures. They were taking appointments only for the day rather than being open normal business hours. The receptionist, Courtney, was very friendly and courteous. I wish I could say the same for the two estheticians who provided services to us. My service provider started complaining almost immediately. Her daughter was waiting outside for her to wrap up since we were "the only appointments they had today." My express facial lasted just 20 minutes and included an exfoliation, masque, and serum application. She did not explain any of the products she was applying nor make recommendations for my skin. What really bothered me is that she just sat there while the exfoliant cream and masque were working, respectively. For $50, I am used to receiving a shoulder, hand, or foot rub while the products are doing their magic. This was my boyfriend's mother's first facial, and I have to say I was embarrassed that this was the "treat" I was giving her. She was moderately more impressed with her service provider, who provided a 25-minute facial and included a lip scrub. We were given express pedicures ($35) without double-checking if that's what we wanted. The view and massage chairs are quite nice in the pedicure room on the 3rd floor. However, if you have mobility issues, do not get your nails done here. The 3rd floor is only accessible via a very narrow circular staircase. The complaining during the quick and dirty pedicures (cuticle work, lotion rub, and polish change) was non-stop. First, they were complaining about working on the holiday and that they almost hadn't answered the phone to come in. Then, they complained about their work schedules and finally about cosmetology school. It turned what could've been a fun bonding experience for me and my boyfriend's mom into an exhausting (though short) experience to be overcome. Spending $170 total (before tip) for 2 express pedicures and 2 express facials with this kind of service was really awful. I will not be returning, and I won't be buying gift certificates for my boyfriend's family, who is local.

My husband and I booked a couple's massage. They girl on the phone had scheduled it for 10 am and…read moretold me that we should arrive at 0930 to fill out paperwork, etc. Well we arrived at the scheduled time and the doors were locked and there was no one in the lot. We looked at the business hours and they didn't open until 10. After sitting in our car for 30 minutes we went inside and from there everything was great. The receptionist said the appointment was at 1030 so there must have been a mistake over the phone. We were seated, offered beverages, and taken back for our massages promptly. The two masseurs were professional and friendly. Tequila and Tom did a great job. I had a prenatal massage and my husband had a swedish massage. Overall we enjoyed ourselves after the initial confusion.

I made an appointment online showed up 3 mins early and the door was locked so waited outside for…read more15 mins and tried calling and no one answered. Very DISAPPOINTED

I made an appointment online showed up 3 mins early and the door was locked so waited outside for…read more15 mins and tried calling and no one answered. Very DISAPPOINTED