Wonderful service…read more Better food that you can get on the plane in business Good choice of dessert (kids can order chocolate milk) A bit crowded this last trip (two minute wait to get to our table but it was moreso the fact that there were so many people) They have a kids menu (chicken nuggets etc) but my kiddo didn't need it

What a superb experience start to finish. Only select group allowed: cash pay business/first class…read moretickets, not mileage purchase. Very exclusive. Like a first class restaurant... really amazing service and experience. Great service. Hostess a bit pissy on whether or not you can come in but she quickly learned. She too seems to think she's too important lol.

Long wait about an hour on the waitlist before it got to me…read more Nice thing is they offer a takeout box option! When it got to my turn, since I had no time to spend in the lounge (too close to departure), A staff member scooped and boxed up the food for me, placed it nicely in a paper bag, gave me a bottle of water for me and my guest and I was on my way. I don't know what food was packed but I'm just glad I got to leave with something after the long wait. So kind and convenient!

The international lounge was closed, so only the domestic lounge was operating--and it was crowded…read more I checked in with my pass and was placed on a waiting list. The wait was about 20 minutes, which was reasonable. However, once inside, it was difficult to find a seat due to how packed it was. The hot food selection was very disappointing, and I honestly can't believe people pay $$$ for this level of service. The offerings included frozen basa fillet in a coconut-based sauce, overcooked chow mein, mayo-heavy coleslaw, and frozen chicken dumplings--overall worse than a decent food court meal, or even an average airplane meal. I understand that a domestic lounge may cater to short-stay travelers, but since international passengers are also being accommodated here, there should be a wider variety and better quality of hot food options.

Honestly, I don't think the lounge has been renovated in the last 20 years. It's spacious and has a…read morecouple of showers and clean bathrooms but for a "premium" lounge there aren't really that many amenities compared to Europe and Asia. The menu does change so it's really a crapshoot what you get. Some days definitely better than other for people's taste. Since the selection is rather limited it really is up to chance. The plus is there a quite a few outlets and a variety of types of seats so there definitely is choice. Overall, it's rather mediocre.

Lounging is better than waiting at the gate…read more Air Canada Maple Leaf Lounge is a Star Alliance lounge where eligible passengers can wait for their flights up to 3 hours ahead of departure. The lounge has multiple seating areas as well as a small buffet station, several drink stations, a TV seating area and showers for those looking to refresh ahead of connecting flights. Food selection included just a few pasta choices, grilled chicken, salad and soup along with some cookies and cake. Nothing special. For drinks, there were a variety of alcohols, some juices and pop. It's a place where many passengers grabbed a small bite before their flights. The staff were slow at taking away used plates. For seating, many passengers gathered around the lounge area that was showing the ball game. However many seats were directed perpendicular to the TV screen, especially those few with charging stations or receptacles to recharge. This lounge feels somewhat dated and became fairly crowded later in the afternoon. Skip it or hit it? Relax here pre-flight if you already have access but don't go out of your way to pay for the cafeteria grade food otherwise.

Decent lounge. Comfortable and not too busy for a Friday night. Clean and nicely decorated too…read more Zatar chicken was excellent. Also served smoked salmon.

It's a nice lounge--clean and spacious. There are plenty of individual seats facing the runways,…read moremaking it great for solo travelers. Free Wi-Fi information is available at the counter when you check in. The kale salad and smoked salmon are delicious! The staff were also friendly. Highly recommend!

Even the lounges at this airport are terrible. The domestic/US one holds about half a dozen people…read moreand there's always a hellish wait. Food is just okay.

The Plaza Premium Lounge was my gateway into the finer things in life. I was fortunate to fly…read morebusiness class for business purposes and arrived a little earlier with the excitement of using the lounge. I was also half dead with a cold and trying my best to hide it so they'd let me through the gates. First thing I noticed was that sleek, shiny, lounge-y atmosphere. Damn, this place looks like a hotel and was beautiful. Small, but with shiny wooden decor and large windows that looked out onto the runway. Off to one corner was a discreet area for a shower. This must be where the frequent flying elite brush up. I sat at one of the comfortable seats and just stared outside until I had to go. Blissful. One of the main benefits of the lounge is of course, free food and refreshments. I'm guessing they rotate through different international fare. That day, I was only up for something soupy because I was sick. Luckily for me, they had laksa noodles. Even more luckily for me, I found it very tasty. Sipping away at my laksa and unlimited earl grey tea certainly helped put me to sleep for 8 hours straight on the plane ride afterwards. Yes, there were more people than I thought there would be. Yes, there were a surprising amount of families and kids. But this isn't some 18+, extra exclusive lounge. If I have my family with me and earned/paid my way into the lounge, what am I gonna do? Leave my kids outside? I happened across a previous review that starts with: "It blows my mind when I see 4 and 5 star ratings for this lounge. Have you never been to another lounge before?" No, Jordan. I haven't. Because I'm a broke af young adult that just finished paying off college debts, goddammit. Chill. Let me enjoy your privilege for once. (17/100) - 2018

This is my go-go spot whenever waiting for my flight at Pearson airport. I usually take morning…read moreflights, so there were always enough seats and relatively quiet. Today's my first time visiting here in the afternoon (around 3pm) and get why people say it could get quite crowded. Still there's table for me and food were quickly getting refilled. Limited selection, but pretty decent spot being able to stay up to 2hrs with charging options and unlimited coffee & food including desserts, especially considering the overpriced dining options at the airport. (lunch option is a bit better than breakfast).

Honestly, this was one of the worst airport lounge experience we've had. Checking in on a Monday…read moreevening in July, there was a wait. There's a helpful QR code you scan to join the waitlist. After only 15 minutes, we were in as a party of two. However, once inside, the space is very small, crowded, and dirty. With everyone's luggage, it's hard to walk through. The food and drink selection aren't great. There's a little hot food area, soup, and fountain soda. Nothing we ate or drank was good. The Mac and cheese was dry and lacked flavor. The chicken stir fry was also dry. Although the front desk staff weren't super friendly, the cleaning staff are great!

This is a reasonable size lounge with full food counter, full-service bar, free WiFi, washrooms,…read moreand shower! There is a different section for business class passengers, where the chairs are more luxurious. There is a person who will cook a pasta of the day right in front of you. The rest of the food is self-serve. The food is reasonably good. They constantly replenish the items. There is salad, soup, hot food, bread, chips, cookies, cold drinks, and hot drinks. At the bar, you can get beer, wine, and cocktails; cocktails are at an extra charge. If you don't have time to spend at the lounge, you can get a box of food to go. You can reserve lounge access at an additional charge. The business section is for Cathay Pacific business class passengers only. I had a quick look inside. There are not many people in it at 13:00. The food seems upgraded. There is a KLM Lounge next door. With a lounge pass, you can choose either but yhe food at Plaza Premium is better. There is free WiFi. The lounge is wheelchair accessible. There are separate male/female washrooms which are wheelchair accessible. There are also family and nursing washrooms. Review 2026-157

If you're looking for a calm oasis after the chaos of security, this lounge is your golden…read moreticket--spacious, organized, and serving food that'll make you forget you're in an airport. The moment we cleared security, it felt like we stumbled upon a traveller's haven. The lounge is right after security, which is a blessing when you just want to drop your bags and relax. The space is enormous, with ample seating, and it never felt cramped even with a steady flow of guests. Whether you're a solo traveller or wrangling a group, there's a spot for everyone. Now, let's talk food and drinks, because that's where this lounge truly soars. The menu was extensive (and yes, I regret not snapping photos for proof!), but every dish we tried was delicious. We kicked things off with a tomato basil soup that was so good it could make you forget about your flight delays. For mains, the lemon pepper fish, chicken in curry, rice, fresh greens, and assorted desserts hit the spot beautifully--comfort food done right. Drinks are a treat too: I enjoyed a Great Lakes beer, which is part of their complimentary selection, though if you want to indulge in the finer spirits, be prepared to pay a little extra. A small note for fellow travellers: wait times can stretch during rush hours. We had to scan a QR code to join the waitlist, but honestly, the reception staff run the place like a well-oiled machine. From managing the line to the smooth entry process, everything was systematic and stress-free--a rare sight in any airport. All in all, this lounge turned our layover into a mini vacation. Great food, an inviting atmosphere, and staff who know how to keep things moving make this spot worth every minute of the wait. As the saying goes, good things come to those who wait--and in this case, they come with curry, craft beer, and a comfy seat.

Unless you travel a lot internationally and to certain airports and you have done your research…read morebeforehand than maybe it is worth it. We once flew from Paris to Vancouver and the lounge was on the other side of the airport and we were not able to use it. If you are flying from Toronto to Vancouver which is domestic Canada flight than again, you are out of luck. Majority of the time, I am not able to use my passes. This is definitely not worth the hype or even the price of getting the Priority Pass. The pass is useless and plus it took up space in my wallet which I am not very happy about.

This place is awful. There is an odd smell. The food is terribly unappetizing. Carpet is absolutely…read morefilthy. Staff seem to hate their jobs.

I couldn't find a Yelp listing for the Maple Leaf Lounge Express but from the pics already posted,…read moreit seems like this is the one. Yea, this is the most BARE BONES lounge I've ever been in. Originally, my dad, bro and I had wanted to go to the upper level 3 Air Canada lounge but it was at capacity unfortunately, the wait to get in was long and we didn't want to stand and wait. So we went to the lower levels and arrived at this "express" lounge. Walking inside we noticed immediately that it was super small (idk if you can even call this a lounge tbh). There was one long bar with a minibar and fridge and 2 giant coffee machines. That's it. The only food provided was parfait and blueberry muffins. The blueberry muffin was really good but 'disappointed' is an understatement for how I felt about the food offering in this lounge (NO HOT FOOD AT ALL???!!!) I think Air Canada needs to do away with this scam "express" lounge and build a proper one to mimic the one on the 3rd level.

The dirtiest lounge I have been to on the globe. Beyond disgusting. The floor is covers in food and…read moreall of the tables are sticky.

Union Social has a nice casual ambiance. Our server was really nice and attentive…read more I ordered the brussel sprouts and bang bang chicken. They were both tasty but a bit greasy. The bang bang chicken dish was smaller than I anticipated, especially seeing other tables' appetizers looking huge. Most of the chicken was well battered, minus a couple that was mostly over fried batter. The food also took a lot longer to come out than usual. Overall I would return to try other items.

We have been dropping into this eatery for a number of years. Our most recent visit was this week…read more I had the Garlic Shrimp Tacos, my friend had Almond Crusted Chicken Tenders. The food was very good. And there is a vegetarian menu as well as a gluten sensitive menu. There are mostly hard surfaces here so it can be noisy when it's busy. Service was good and the food came out quickly. One small complaint is that our server Aisha kept calling us her darlings and sweeties. Seriously. It is very irritating to be addressed in such a condescending manner by a stranger, I hope this is a training matter that will be addressed.