This is a reasonable size lounge with full food counter, full-service bar, free WiFi, washrooms,…read moreand shower! There is a different section for business class passengers, where the chairs are more luxurious. There is a person who will cook a pasta of the day right in front of you. The rest of the food is self-serve. The food is reasonably good. They constantly replenish the items. There is salad, soup, hot food, bread, chips, cookies, cold drinks, and hot drinks. At the bar, you can get beer, wine, and cocktails; cocktails are at an extra charge. If you don't have time to spend at the lounge, you can get a box of food to go. You can reserve lounge access at an additional charge. The business section is for Cathay Pacific business class passengers only. I had a quick look inside. There are not many people in it at 13:00. The food seems upgraded. There is a KLM Lounge next door. With a lounge pass, you can choose either but yhe food at Plaza Premium is better. There is free WiFi. The lounge is wheelchair accessible. There are separate male/female washrooms which are wheelchair accessible. There are also family and nursing washrooms. Review 2026-157

If you're looking for a calm oasis after the chaos of security, this lounge is your golden…read moreticket--spacious, organized, and serving food that'll make you forget you're in an airport. The moment we cleared security, it felt like we stumbled upon a traveller's haven. The lounge is right after security, which is a blessing when you just want to drop your bags and relax. The space is enormous, with ample seating, and it never felt cramped even with a steady flow of guests. Whether you're a solo traveller or wrangling a group, there's a spot for everyone. Now, let's talk food and drinks, because that's where this lounge truly soars. The menu was extensive (and yes, I regret not snapping photos for proof!), but every dish we tried was delicious. We kicked things off with a tomato basil soup that was so good it could make you forget about your flight delays. For mains, the lemon pepper fish, chicken in curry, rice, fresh greens, and assorted desserts hit the spot beautifully--comfort food done right. Drinks are a treat too: I enjoyed a Great Lakes beer, which is part of their complimentary selection, though if you want to indulge in the finer spirits, be prepared to pay a little extra. A small note for fellow travellers: wait times can stretch during rush hours. We had to scan a QR code to join the waitlist, but honestly, the reception staff run the place like a well-oiled machine. From managing the line to the smooth entry process, everything was systematic and stress-free--a rare sight in any airport. All in all, this lounge turned our layover into a mini vacation. Great food, an inviting atmosphere, and staff who know how to keep things moving make this spot worth every minute of the wait. As the saying goes, good things come to those who wait--and in this case, they come with curry, craft beer, and a comfy seat.

Wonderful service…read more Better food that you can get on the plane in business Good choice of dessert (kids can order chocolate milk) A bit crowded this last trip (two minute wait to get to our table but it was moreso the fact that there were so many people) They have a kids menu (chicken nuggets etc) but my kiddo didn't need it

What a superb experience start to finish. Only select group allowed: cash pay business/first class…read moretickets, not mileage purchase. Very exclusive. Like a first class restaurant... really amazing service and experience. Great service. Hostess a bit pissy on whether or not you can come in but she quickly learned. She too seems to think she's too important lol.

Decent lounge. Comfortable and not too busy for a Friday night. Clean and nicely decorated too…read more Zatar chicken was excellent. Also served smoked salmon.

It's a nice lounge--clean and spacious. There are plenty of individual seats facing the runways,…read moremaking it great for solo travelers. Free Wi-Fi information is available at the counter when you check in. The kale salad and smoked salmon are delicious! The staff were also friendly. Highly recommend!

This is my go-go spot whenever waiting for my flight at Pearson airport. I usually take morning…read moreflights, so there were always enough seats and relatively quiet. Today's my first time visiting here in the afternoon (around 3pm) and get why people say it could get quite crowded. Still there's table for me and food were quickly getting refilled. Limited selection, but pretty decent spot being able to stay up to 2hrs with charging options and unlimited coffee & food including desserts, especially considering the overpriced dining options at the airport. (lunch option is a bit better than breakfast).

Honestly, this was one of the worst airport lounge experience we've had. Checking in on a Monday…read moreevening in July, there was a wait. There's a helpful QR code you scan to join the waitlist. After only 15 minutes, we were in as a party of two. However, once inside, the space is very small, crowded, and dirty. With everyone's luggage, it's hard to walk through. The food and drink selection aren't great. There's a little hot food area, soup, and fountain soda. Nothing we ate or drank was good. The Mac and cheese was dry and lacked flavor. The chicken stir fry was also dry. Although the front desk staff weren't super friendly, the cleaning staff are great!

Unless you travel a lot internationally and to certain airports and you have done your research…read morebeforehand than maybe it is worth it. We once flew from Paris to Vancouver and the lounge was on the other side of the airport and we were not able to use it. If you are flying from Toronto to Vancouver which is domestic Canada flight than again, you are out of luck. Majority of the time, I am not able to use my passes. This is definitely not worth the hype or even the price of getting the Priority Pass. The pass is useless and plus it took up space in my wallet which I am not very happy about.

This place is awful. There is an odd smell. The food is terribly unappetizing. Carpet is absolutely…read morefilthy. Staff seem to hate their jobs.

Even the lounges at this airport are terrible. The domestic/US one holds about half a dozen people…read moreand there's always a hellish wait. Food is just okay.

The Plaza Premium Lounge was my gateway into the finer things in life. I was fortunate to fly…read morebusiness class for business purposes and arrived a little earlier with the excitement of using the lounge. I was also half dead with a cold and trying my best to hide it so they'd let me through the gates. First thing I noticed was that sleek, shiny, lounge-y atmosphere. Damn, this place looks like a hotel and was beautiful. Small, but with shiny wooden decor and large windows that looked out onto the runway. Off to one corner was a discreet area for a shower. This must be where the frequent flying elite brush up. I sat at one of the comfortable seats and just stared outside until I had to go. Blissful. One of the main benefits of the lounge is of course, free food and refreshments. I'm guessing they rotate through different international fare. That day, I was only up for something soupy because I was sick. Luckily for me, they had laksa noodles. Even more luckily for me, I found it very tasty. Sipping away at my laksa and unlimited earl grey tea certainly helped put me to sleep for 8 hours straight on the plane ride afterwards. Yes, there were more people than I thought there would be. Yes, there were a surprising amount of families and kids. But this isn't some 18+, extra exclusive lounge. If I have my family with me and earned/paid my way into the lounge, what am I gonna do? Leave my kids outside? I happened across a previous review that starts with: "It blows my mind when I see 4 and 5 star ratings for this lounge. Have you never been to another lounge before?" No, Jordan. I haven't. Because I'm a broke af young adult that just finished paying off college debts, goddammit. Chill. Let me enjoy your privilege for once. (17/100) - 2018

I used a free lounge pass from carrying a Chase Aeroplan credit card. I would not recommend paying…read morefor it. I entered around 5:20pm on a Wednesday. It was at about 85% at capacity. It's a huge space with multiple areas including a children's area. There are also showers. For dinner they offered 2 kinds of soups, a salad bar, a meatless pasta, a mushroom with tofu (so salty!), rice pilaf, Asian bbq chicken, chips and salsa, 4 kinds of cookies and 2 kinds of cakes. There's also coffee machines, canned pops, canned sparkling water, juices, spirits and wines. Food was below average. I would rather not come back. I stayed an hour and no one had removed my plates. Free wifi.

Although I have a very favorable impression of Air Canada, this lounge is so far from the great…read morefood and service on actual Air Canada flights; you would think they were two unrelated entities. The Air Canada Maple Leaf Lounge was very full when we arrived. There were 3 of us, and by happenstance we found 3 chairs...in a hallway. After setting up base camp, I went on the prowl to see what foods were available. It's a large lounge, and with it being pretty packed, it felt chaotic, but on the plus side, there is a lot of natural light. First let me start with the good- they had a nice array of beverages that were self serve- including 7-up with real sugar. Not corn syrup. It was so good! The food though, was a bizarre assortment, and few options at that. I walked the spread about 4 times before I grabbed a plate because I could not wrap my head around what I was seeing. Nothing made sense. There were 4 steam pots- one with a meat entree, one with a veggie dish, one with steamed rice and something else I cannot recall. There was also a salad bar, but it lacked true variety and the dressings were limited to oil and vinegar. There were 2 soups and...wait for it- tortilla chips! To go with what, I have no idea. Once I surveyed the food assortment, I helped myself to a citrus chicken dish, rice and veggies. The veggies were the best part. They were seasoned alright, but nothing to really write home about. The rice was, well; just rice and the citrus chicken was bland. I could barely detect a citrus flavor. Once I got back to our base camp, it was my husband's turn and he got chicken soup with tortilla chips, lol! The food offerings, just didn't measure up to other lounge offerings, and the odd assortment of food just seemed like a farce. Once we ate our food, it was time to head out. The lounge was getting even more congested and being seated in the hallway was a bit claustrophobic. For a lounge of this size, the food options are shockingly small, but within that, the food quality and assortment is an afterthought. The great service and food I'm accustomed to receiving on Air Canada flights is nonexistent. It's almost like a different brand.

The lounge is passable in being away from the busy terminal area. The staff were quite rude and…read moreindifferent. There is some stupid rule that while OneWorld Emerald Members can use the First Class Lounge, they aren't actually allowed to eat or drink there, even though the lounge has a service restaurant and a bar. I did confirm from BA that this is "policy".... dumb policy .... but policy. Electrical outlets were very scarce. There were some in the floor that I managed to use. There are no showers or restrooms--at least according to the staff who really wanted to be anywhere but there. If you have nowhere else to go and you need to sit in a dry, hungry, quiet and you enjoy indifferent service, come here.

First time in club world (business class) at British airlines. They have a nice lounge for club…read moremembers. Fairly small compared to other lounges I've been to. However still a great experience, it was fairy close to my gate. The reception was so friendly and notified us when our flight was boarding via (PA). It had a nice area for complimentary drinks (full bar) - however it is self service so my DIY Caesar was pretty terrible. They have specific hot meal times. We were able to catch the 5 o clock dinner time. They had some hot foods like a dumpling station, pasta station, some meats and a cake station. Nice sit down meal. Free wifi, but not too many outlets available for plug ins.

Long wait about an hour on the waitlist before it got to me…read more Nice thing is they offer a takeout box option! When it got to my turn, since I had no time to spend in the lounge (too close to departure), A staff member scooped and boxed up the food for me, placed it nicely in a paper bag, gave me a bottle of water for me and my guest and I was on my way. I don't know what food was packed but I'm just glad I got to leave with something after the long wait. So kind and convenient!

The international lounge was closed, so only the domestic lounge was operating--and it was crowded…read more I checked in with my pass and was placed on a waiting list. The wait was about 20 minutes, which was reasonable. However, once inside, it was difficult to find a seat due to how packed it was. The hot food selection was very disappointing, and I honestly can't believe people pay $$$ for this level of service. The offerings included frozen basa fillet in a coconut-based sauce, overcooked chow mein, mayo-heavy coleslaw, and frozen chicken dumplings--overall worse than a decent food court meal, or even an average airplane meal. I understand that a domestic lounge may cater to short-stay travelers, but since international passengers are also being accommodated here, there should be a wider variety and better quality of hot food options.

Although I was only accompanying my husband while he enjoyed a beer, this bar seems like a very…read morenice place to have a drink. They have a very limited menu. I asked Alex, the bartender. He said fajitas, Phily cheese steaks,"and sometimes pizza". I kid you not! "Sometimes pizza". While we were there some men, also sitting at the bar, did order food. One had what appeared to be chicken fingers with fries and the other two had a very large pizza with a side of onion rings. There are bowls of in-the-shell peanuts on the bar and a popcorn machine in the corner. While it was not extremely busy, it was busy enough for Alex to take care of both the bar and a few occupied tables, all with a lot of good humor.

We had a very early flight the next day and decided for an overnight. Stopped at Pearson Pub for a…read morebeer. We were welcomed by Alex, the bartender/"comedian". He recommended an IPA from a local brewery, Railway City brewing. All their beers have a railroad related name. Their IPA is Dead Elephant, a 6.5% American IPA, named after the elephant Jumbo, who died in railroad accident. Alex kept entertaining us and some others at the bar.