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    Air Conditioning Heating & Refrigeration by Frank Surfas

    4.0 (4 reviews)
    Open Open 24 hours

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    4 years ago

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    9 years ago

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    6 years ago

    Terrible. Hes slow and the air never blew correct in the house. When asked to take a look it again he refused. Choose literally anyone else.

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    12 years ago

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    Good Guys Heating & Cooling

    Good Guys Heating & Cooling

    4.5
    (112 reviews)

    Our AC decided to call it quits a few days ago. It isn't a super old unit, so we assumed it…read morewouldn't be a big deal to repair. We called a few places that we had used in the past, but they couldn't come out for several days. A friend of mine recommended Good Guys, so we reached out to them. Thankfully, they were able to come out the next day! Jason was our service technician. He was prompt and polite. He quickly found the problem and got to work making the necessary repairs. He was knowledgeable and explained everything to us. Within an hour our unit was up and running again! We will definitely be using Good Guys whenever we need any heating and air repairs.

    TL;DR: They're amazing and you should use them!…read more This was our second time using Good Guys and both times have been amazing! We called yesterday morning when we noticed our AC was not kicking on and they were able to get a tech out today! Butch arrived on time and was friendly as could be. He wasted no time jumping in and trying to diagnose the problem. He went through everything he could think of, figured it out, and advised us of best solutions. We never felt pressured or unsure of the decisions we were making. He also pointed out things to keep an eye on, as they appeared to be going bad or outdated, but again, never once did he push for us to buy or do anything now. He was also honest with us about replacing the unit altogether (yes, you're thinking he wants us to spend the money and they make it), but the unit is 32 years old with a life expectancy of 20, soo he's not wrong. Beyond suggesting a new unit he priced out different components that we could replace, as we wanted to, in order to squeeze as much life out as we could. We were already considering replacing, so he helped us set up a no obligation consultation later this week. And honestly, if not for the service and respect we've been shown, we'd consider shopping around more, but this family owned company has earned our business and trust for years to come! If you need service or repairs, do not hesitate to reach out and use Good Guys, because they truly are: Good Guys!

    American Energy Home Pros

    American Energy Home Pros

    4.9
    (301 reviews)

    Highly recommend American Home Energy. Kudos to technicians Craig and Carter. I want to thank…read morethem both for their excellent support, technical knowledge and friendliness. Their expertise, patience and positive attitude made a real difference. They took the time to explain issues found with my a/c unit and carefully explained options for repair or replacement of the unit.

    We've been using American Energy for many years, and they've consistently provided excellent…read moreservice. Most recently, they replaced our water heater, and the experience was outstanding from start to finish. Our plumber, Anthony, was fantastic. He was punctual, professional, hardworking, and incredibly knowledgeable. It was clear he has years of experience, and he took the time to explain everything thoroughly and answer all of our questions. His communication throughout the entire process was excellent, and he was kind, respectful, and thoughtful while working in our home. One thing we really appreciated is that American Energy uses American-made products whenever possible and locally sourced parts, which gives us peace of mind if we ever need service or replacement parts in the future. We truly felt like we received not only quality workmanship but also quality products. We're so grateful that American Energy now offers plumbing services in addition to everything else they do. It's wonderful to have a company we've trusted for years that can help with even more of our home's needs. We highly recommend American Energy and especially Anthony. We wouldn't hesitate to hire them again!

    Scotty's Heating & Air

    Scotty's Heating & Air

    4.1
    (36 reviews)

    We are remodeling our kitchen and the sheet metal gal (Cattco) who will install the vent for the…read moredowndraft noticed the heat/air system was off level and said it was probably collecting water. I called Gilmore and was on line with their recording ("your call is very important yadayada) for over 2 minutes before hanging up and calling Scotty's. I immediately got a live person, Mr Scotty himself, and he promised they would be at my house within the hour. In less than an hour, Tim showed up, very quickly saw the issue and went to fast work making the system (which is pretty big) level. He also inspected the system running the heater and air conditioning. He was professional, knowledgeable and friendly. I would highly recommend this company to anyone needing and wanting a professional, honest and for me, very reasonable, heating and air technician.

    I wish I could award negative stars. Don't expect Scotty to support you on any warranty issues. I…read morehad two bad experiences with him regarding warranties. One concerned the failure of the condensate pump on my Daikin mini split, which Scotty installed in 2020. It was well within the 12-year Daikin warranty period, but Scotty refused to present a warranty claim to Daikin, saying that the pump was not covered by the Daikin warranty because the pump was manufactured by Refco, not Daikin. But this is irrelevant under the Daikin warranty since the part was supplied or designated by Daikin and was not specifically excluded in the warranty. Scotty refused to discuss the actual terms of the warranty and was very rude about it. I would have had no problem with paying Scotty to replace the pump if he been willing to present the warranty claim, which has to be presented to the Daikin distributor by a Daikin dealer. Scotty refused to do that because he wrongly claimed the pump was not covered under the Daikin warranty. If he had been willing to read the Daikin warranty, he would have known that the Daikin warranty applied even though the pump in the Daikin mini split was manufactured by Refco (just like General Motors warranties all kinds of parts in its cars even though the parts may be made by dozens of companies). I hired a different Daikin dealer - Perfect Temp out of Diamond Springs. Perfect Temp replaced the part and presented the warranty claim to Daikin, which eventually honored the claim; Daikin reimbursed me not just for a new pump but also for Perfect Temp's labor charge to replace the old one. The other warranty problem I had with Scotty was the failure of the insulation that covered the coolant lines on the roof. It degraded after less than a year. Scotty blew off several requests to make a warranty claim to the manufacturer, saying that they wouldn't cover it. He made a claim only after I gave up on him and asked for the manufacturer's contact info so I could make the claim myself. Once he made the claim, the manufacturer honored it, providing new insulation to replace the old material. Scotty quoted me an outrageous price ($1,850!) for the labor to wrap the lines with the new insulation, so I hired someone else to install the insulation at less than 1/3 the cost that Scotty quoted me.

    Affordable Air Care

    Affordable Air Care

    4.6
    (97 reviews)

    I had a fantastic experience with Vitaly. He came out promptly, provided a clear and fair estimate,…read moreand took the time to explain exactly what was going on with my system. Before doing any additional work, he always checked in with me, explained what he found, and made sure I was comfortable moving forward. I really appreciated how transparent and communicative he was throughout the entire process. He thoroughly inspected my filter, made sure everything was clean and clear, and tuned up my AC so it's running at peak performance. With temperatures climbing over 100 degrees and a household full of four cats, two dogs, plus plenty of chickens and ducks, keeping everyone cool is absolutely essential. Thanks to him, we can relax knowing everything is working exactly as it should. I called this morning and had everything serviced before noon, which was a total lifesaver. The responsiveness, attention to detail, and quality of work were outstanding. I highly recommend this company. Vitaly did a wonderful job and truly went above and beyond.

    This family business came and replaced our HVAC system recently and we couldn't be happier! Vitaliy…read morewas honest, fast, well organized, professional and his quote beat out the rest. We were looking at spending a fortune to fix our old and outdated unit with another business and Vitaliy came in and replaced our system faster and cheaper than expected. He's honest and hardworking and we won't be using anyone else for our HVAC system again! Thank you Affordable Air!

    Atticman Heating & Air Conditioning Insulation

    Atticman Heating & Air Conditioning Insulation

    4.7
    (526 reviews)

    Called for service when my Newer 5Ton Train Condensor iced up. This after the last over 100 degree…read moreday. Set an appt. For next day, cause they were slammed due to 2 or 3 over 100 degree days. They went out of their way to make it same day. Since they were the Company that originally installed the System they quickly found the issues and ordered some Parts and since there wasnt anymajor problems. We put the System back in service. As usual very Professional and knowledgable and Reputable. This Company has an Exc Reputation and they just proved it again. Bob

    Our AC is on its last legs an I was dreading the summer so we finally decided to get our AC…read moreserviced. I think it was a Friday night and I sent a quote request on Yelp and Roi reached out right away, offered a quote to take a look at it. Scheduled a visit to the following Monday. They sent Thomas out to take a look, he was very up front about the condition of the unit and advised that there was alot of issues, which we totally get. He was very thorough and took a lot of reference photos and explained what he was doing. We agreed to look at getting a new system and set up a meeting with Kyle for later the afternoon. Kyle was also amazing and went over the pricing and options, you never want to pay for a new AC unit but it's a necessity here so and they made sure we had a great deal. Installation will be later this week! I look forward to a frosty summer!

    Air Conditioning Heating & Refrigeration by Frank Surfas - hvac - Updated August 2026

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