1. Air Conditioning Heating & Refrigeration by Frank Surfas

    1. Air Conditioning Heating & Refrigeration by Frank Surfas

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    Air Conditioning Heating & Refrigeration by Frank Surfas

    4.0 (4 reviews)
    Open Open 24 hours

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    4 years ago

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    9 years ago

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    6 years ago

    Terrible. Hes slow and the air never blew correct in the house. When asked to take a look it again he refused. Choose literally anyone else.

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    12 years ago

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    Good Guys Heating & Cooling

    Good Guys Heating & Cooling

    4.5
    (107 reviews)

    Our AC decided to call it quits a few days ago. It isn't a super old unit, so we assumed it…read morewouldn't be a big deal to repair. We called a few places that we had used in the past, but they couldn't come out for several days. A friend of mine recommended Good Guys, so we reached out to them. Thankfully, they were able to come out the next day! Jason was our service technician. He was prompt and polite. He quickly found the problem and got to work making the necessary repairs. He was knowledgeable and explained everything to us. Within an hour our unit was up and running again! We will definitely be using Good Guys whenever we need any heating and air repairs.

    TL;DR: They're amazing and you should use them!…read more This was our second time using Good Guys and both times have been amazing! We called yesterday morning when we noticed our AC was not kicking on and they were able to get a tech out today! Butch arrived on time and was friendly as could be. He wasted no time jumping in and trying to diagnose the problem. He went through everything he could think of, figured it out, and advised us of best solutions. We never felt pressured or unsure of the decisions we were making. He also pointed out things to keep an eye on, as they appeared to be going bad or outdated, but again, never once did he push for us to buy or do anything now. He was also honest with us about replacing the unit altogether (yes, you're thinking he wants us to spend the money and they make it), but the unit is 32 years old with a life expectancy of 20, soo he's not wrong. Beyond suggesting a new unit he priced out different components that we could replace, as we wanted to, in order to squeeze as much life out as we could. We were already considering replacing, so he helped us set up a no obligation consultation later this week. And honestly, if not for the service and respect we've been shown, we'd consider shopping around more, but this family owned company has earned our business and trust for years to come! If you need service or repairs, do not hesitate to reach out and use Good Guys, because they truly are: Good Guys!

    Scotty's Heating & Air

    Scotty's Heating & Air

    4.1
    (36 reviews)

    We are remodeling our kitchen and the sheet metal gal (Cattco) who will install the vent for the…read moredowndraft noticed the heat/air system was off level and said it was probably collecting water. I called Gilmore and was on line with their recording ("your call is very important yadayada) for over 2 minutes before hanging up and calling Scotty's. I immediately got a live person, Mr Scotty himself, and he promised they would be at my house within the hour. In less than an hour, Tim showed up, very quickly saw the issue and went to fast work making the system (which is pretty big) level. He also inspected the system running the heater and air conditioning. He was professional, knowledgeable and friendly. I would highly recommend this company to anyone needing and wanting a professional, honest and for me, very reasonable, heating and air technician.

    I wish I could award negative stars. Don't expect Scotty to support you on any warranty issues. I…read morehad two bad experiences with him regarding warranties. One concerned the failure of the condensate pump on my Daikin mini split, which Scotty installed in 2020. It was well within the 12-year Daikin warranty period, but Scotty refused to present a warranty claim to Daikin, saying that the pump was not covered by the Daikin warranty because the pump was manufactured by Refco, not Daikin. But this is irrelevant under the Daikin warranty since the part was supplied or designated by Daikin and was not specifically excluded in the warranty. Scotty refused to discuss the actual terms of the warranty and was very rude about it. I would have had no problem with paying Scotty to replace the pump if he been willing to present the warranty claim, which has to be presented to the Daikin distributor by a Daikin dealer. Scotty refused to do that because he wrongly claimed the pump was not covered under the Daikin warranty. If he had been willing to read the Daikin warranty, he would have known that the Daikin warranty applied even though the pump in the Daikin mini split was manufactured by Refco (just like General Motors warranties all kinds of parts in its cars even though the parts may be made by dozens of companies). I hired a different Daikin dealer - Perfect Temp out of Diamond Springs. Perfect Temp replaced the part and presented the warranty claim to Daikin, which eventually honored the claim; Daikin reimbursed me not just for a new pump but also for Perfect Temp's labor charge to replace the old one. The other warranty problem I had with Scotty was the failure of the insulation that covered the coolant lines on the roof. It degraded after less than a year. Scotty blew off several requests to make a warranty claim to the manufacturer, saying that they wouldn't cover it. He made a claim only after I gave up on him and asked for the manufacturer's contact info so I could make the claim myself. Once he made the claim, the manufacturer honored it, providing new insulation to replace the old material. Scotty quoted me an outrageous price ($1,850!) for the labor to wrap the lines with the new insulation, so I hired someone else to install the insulation at less than 1/3 the cost that Scotty quoted me.

    Air Conditioning Heating & Refrigeration by Frank Surfas - hvac - Updated July 2026

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