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    Water Heater Pros

    Water Heater Pros

    (308 reviews)

    We had such a great experience with Water Heater Pros from beginning to end…read more From the very first phone call, I already felt comfortable with the company. The person I spoke with was very professional, patient, and helpful. Since we were replacing our 23-year-old gas water heater, I had a lot of questions, and they were able to give me useful information right away. Steven was also wonderful to work with. He was prompt, very knowledgeable, and sent us several options so we could really compare and decide what was best for our home and budget. I never felt pressured. On installation day, Alberto came with the team and did a great job. We also had two other team members working on upgrading our electrical panel, and everyone was professional, respectful, and efficient. What really impressed me is that they truly mean it when they say they can install your water heater as soon as the next day! Everything happened so quickly and smoothly. It's not often that you find a company where the experience is good from the first phone call all the way through the installation. We're very happy with the service and would definitely recommend Water Heater Pros to anyone needing a water heater replacement. Thank you to Steven, Alberto, and the whole team!

    I am one that as much as possible do not like to leave a negative review but I wanted to voice out…read morethe bad experience I've had with Water Heater Pros which hopefully will save someone else the time, money and hassle of dealing with this company in the future. Our Navien tankless water heater was taking long to heat up the water in the morning, usually after several hours of not being used. So i reached out to Water Heater Pros and spoke to Steve who i think is the manager. He said it likely needs to be de-scaled since i have not done that for several years. Steve was quick to schedule an appointment for someone to come out to our house. I got quoted $329 which i thought was steep but if it will fix the issue then I'm ok with it. Valentin was the technician who worked on our water heater, who was courteous and performed the service. He told my wife and I that there is likely an issue with the internal valve and then later on noticed that there is also an issue with the display where it has trouble keeping memory wherein it was not able to hold the date/time settings. Valentin said he was going to have to order the parts and follow up with me. After he left, I played around with the monitor and was able to properly set the date/time properly and has kept the current settings until now (3 months after). After about a month of no communication, i then called WHP again and spoke to Steve to follow up on the service and that i am still having the same issue with the unit and am still waiting for replacement parts. He also seemed dismissive of hearing out my concerns when i told him the monitor appeared to be properly working again and if he could have one of his guys take another look at the unit but flat out said "NO." Steve then tells me that he reached out to Navien and request I send him paperwork on when our water heater was worked on by the builder so he can provide that to Navien for a replacement. I got the paperwork he requested and sent it to the email provided a few days after we spoke. I wait about a week but no response so i start calling WHP and have left Steve about 3-4 voice messages in the coming 2-3 weeks but STILL NO RESPONSE. I then was able to speak to a lady at their office who says all their technicians are out on the field but have someone reach out to me when one becomes available. 2 days later and have yet to hear from anyone! I am extremely frustrated with their lack of professionalism and accountability into their work. Very poor communication, difficult to get ahold off, and non-existent follow up on their end to the point where i tried reaching out several times with no response at all. Worst part is, i am still stuck with the same issue with our water heater that started this whole process in the first place, which has been ongoing for about 3 months now since I wanted to give Water Heater Pros the benefit of the doubt, but enough is enough.

    Super Brothers

    Super Brothers

    (805 reviews)

    Super Brothers responded quickly, and Roman was fantastic! He was very professional, courteous, and…read moreeven removed his shoes before coming into my home without me having to ask. He diagnosed and fixed my issue promptly, and their pricing was extremely reasonable. I really appreciated the excellent service and professionalism. I would definitely recommend Super Brothers and will use them again in the future!

    I got 3 quotes for a re-pipe of my house (2 ba, ~1600 sq ft). One was insanely expensive; nearly…read moredouble, so they got thrown out right away. Super Bros was not the cheapest, but very competitive with the lowest quote. There were a few reasons we went with Super Bros. First, they got started on my whole house re-pipe the next week. The other company had me waiting for more than a month. The other reason is because Super Bros was super communicative and explained the whole process before it started, asked lots of questions about my preferences, and was incredibly transparent about every details and process. My primary point of contact for this job was Jeremy. He was actually another reason that I went with Super Bros, as I never felt like he was trying to upsell anything or push me into doing something I didn't want or need. He was clear about where there were options and where he has seen challenges from a project like mine in the past. His experience and demeanor were what locked it in for me. After agreeing to use Super Bros, the next week I was met by Mike, who walked through with me as he was point on the project. I work from home so I was around for the entire thing, but I can honestly say that there was barely any disruption to my workday. Yes, the water was off for one of the 3 days of work, but other than that and the expected noise of cutting out metal pipes here and there, the disruption was nearly invisible. I was also greeted by Serge and Denis who were handling different parts of the project. Both incredibly polite and obviously damn good at their jobs. This was NOT some group of minimum wage kids subcontracted to do the work. every one of these guys was an experienced and efficient tradesman from what I could tell (admittedly I'm, not a plumber, but you could tell that they were professionals by the quality of their work, their speed, and some of the challenges my house provided that they were able to find workarounds for). You can probably tell that I'd recommend Super Bros for your next plumbing project, but in case there was any question: you should use Super Bros for your next plumbing project. Highly recommend!

    The Plumbing Pros

    The Plumbing Pros

    (288 reviews)

    Eddie with Eagleview Landscaping is actually how I found Joe with The Plumbing Pros, and I'm so…read moreglad he connected us! After our main water-line repair, our water pressure suddenly became extremely low. Eddie came back to check everything and, when it became clear we needed a plumber, he personally reached out to Joe, someone he trusted, which speaks volumes to begin with, to help us get to the bottom of it! Joe came out, diagnosed the pressure issue, and got our water pressure working properly again! Right away, I could tell he was a seasoned professional who knew his stuff. What really impressed me was that while he was there, his experience helped him spot a couple of other things I never would have known to look for. He replaced our toilet fill valve and noticed our older plastic toilet water-supply line was already showing its age and could eventually fail or burst. He replaced that with a braided stainless-steel supply line as well. I wish I had taken before pictures, but I'm definitely glad we caught these things when we did! That's why having a seasoned professional you can trust matters. Joe fixed the problem he originally came out for, but he also had the experience to recognize potential problems before they turned into bigger, more expensive ones. He explained what he was seeing, and I never felt like he was trying to sell me something I didn't need. Joe definitely earned himself a returning customer. The Plumbing Pros is officially going on my "people to call again" list! Rex Pro Tip: Joe leaves you a refrigerator magnet for $25 OFF your next repair, KEEP IT! Put it on the fridge with his number handy. And considering my house is about as prehistoric as I am, I have a feeling Joe and that little magnet may be hearing from this T-Rex again. 5 ROARS from Focusaurus Rex

    We recommend The Plumbing Pros for any of your plumbing needs! The owner is incredibly responsive…read moreover text, making it easy to discuss scheduling and pricing. The team was very professional and detail-oriented when completing the proposed work. We appreciated their honesty, recommendations, and fair pricing (compared to other quotes for similar scope). We never felt like they were trying to upsell us before and during the repairs and water heater install. Additionally, we wanted to call out Joe in particular. My father-in-law had a major fall which resulted in a traumatic wound to the head. Joe jumped in immediately to tend to my family, provide temporary wound care, and clean up the blood on site. This was not part of the job description, but his background and kind heart prompted him to come to the rescue. Thank you, Joe, for being there to support us as a professional and a decent human!

    Access Sewer

    Access Sewer

    (60 reviews)

    I can't say enough good things about Paul with Access Sewer…read more After dealing with a plumbing emergency involving a sewer backup and tree root intrusion, I was overwhelmed and had received extremely high estimates from another company. It honestly felt like I was being pushed into unnecessary, very expensive work. I reached out to Paul for a second opinion, and I'm so grateful I did. From the very first conversation, Paul was kind, patient, and incredibly honest. He took the time to listen to my situation, explained everything clearly, and focused on solving the problem--not selling me something I didn't need. That alone was such a relief. Instead of pushing costly repairs, Paul worked to find the most practical and affordable solution. He truly goes the extra mile and treats you like family, not just another job. His integrity and professionalism really stand out, and it's rare to find someone so trustworthy in this industry. Because of Paul, I was able to avoid thousands of dollars in unnecessary work. If you're dealing with a sewer backup, root intrusion, or any plumbing issue, I highly recommend Access Sewer. I will absolutely be using Paul for all of my plumbing needs going forward.

    I can't recommend Paul and Access Sewer enough. He saved me thousands of dollars and, more…read moreimportantly, earned my trust. I had a sewer backup caused by root intrusion and initially hired another plumbing company. Their original estimate was around $5,000. On the second day, they told me a pipe ran underneath a gas line and that it would require another $3,000 in work, bringing the total to about $8,000. I called Access Sewer for a second opinion, and Paul immediately questioned whether it was actually a gas line. He recommended that I verify it with 811 and PG&E before spending the additional money. I did, and PG&E confirmed it was NOT a gas line. I canceled the original plumber and hired Paul. The difference was night and day. He used better equipment and higher-quality parts, and even discovered that work the original plumber had completed just ONE DAY earlier was already starting to fail. Paul repaired everything correctly in a fraction of the time and charged me LESS THAN HALF of what the original company was going to charge. What impressed me most was his honesty. His communication was excellent, he explained everything clearly, and I never felt like he was trying to sell me something I didn't need. If I ever have another sewer issue, Access Sewer will be my first call. I would recommend Paul without hesitation to any friend or family member. Honest, knowledgeable, excellent workmanship, and a great value. This is exactly the type of contractor you hope to find when something goes wrong with your home.

    Hot & Cold HVAC - hvac - Updated September 2026

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