1. Air-Duct Pro Plus

    1. Air-Duct Pro Plus

    0

    Port Angeles, WA

    Air-Duct Pro Plus

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    Response time

    2 hours

    Response rate

    100%

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    Air duct sanitization

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    2 days ago

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    Alan G.

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    Better Air NW

    Better Air NW

    4.9
    (495 reviews)

    I recently bought a home built in the 70s, which had a past end-of-life furnace and which sensibly…read moredidn't have cooling, though I wanted it as its become increasingly important over the years. I pitched a project via Yelp to install cooling and replace the furnace to all of the most highly rated companies in the area. All of them recommended a heat pump as opposed to traditional AC. Better Air NW's proposal was not only the least expensive by a fair margin, but also offered the highest quality machines and best warranties. Normally, I'd be pretty skeptical at that combination, but all of the positive reviews on Yelp convinced me to accept their offer. A few days later, as I write this I'm basking in the warmth of my new heater. The installation was smooth, painless, and well done. Despite some unexpected challenges in the home's design to figure out and overcome, they charged exactly their estimate; there were none of the kind of headaches or scams that one often expects dealing with contractors. All in all, great experience, these folks deserve their lofty reputation.

    I needed to replace my gas furnace and had been wanting to upgrade to a heat pump. As a new…read morehome-owner, and having had mixed experiences with heating/plumbing/contracting services, I got multiple quotes. I decided to go with Better Air NW, mainly because of their high yelp rating. Install did not go perfectly. I had concerns about excessive equipment noise. Justin (the owner) assured me that if it's not right, it's not done. Air pressure settings needed to be corrected. Due to the vibration, we unmounted the heat pump from the house. After that, it's been smooth sailing. They appear to have a strategy of cultivating customer satisfaction and confidence. If you're shopping around, these guys are a pretty safe bet.

    Capitol Duct Cleaning

    Capitol Duct Cleaning

    4.9
    (29 reviews)

    UPDATING TO FIVE STARS because Brett and Quintan came today and were AWESOME. They not only fixed…read morethe issues I originally posted with a 3* review, but also revisited what we had discussed back in March - fixed it, and found something new going on that we will fix soon. VERY happy now. Prior review: We hired Capitol Duct because they were the only company we called that used a scope (camera) to examine the ducts before cleaning. We should have gotten the ducts cleaned before installing an in-duct booster fan, but we didn't think of it, so we needed the cleaners to be extra careful with their rotating brushes in that area. They came out 3-2-26. [I deleted the rest of my review, but the photos can' be deleted - they show dirt that showed up on our filter 2 months later. Capitol Duct came out again right away and took care of everything. NOTE to others - if something goes wrong, call them before posting a bad review.]

    I hired Capitol Duct Cleaning to clean a dryer vent in April 2025. Fourteen months later, when the…read moredryer started malfunctioning, an appliance repair technician found the cause: a cleaning brush lodged in the duct. I don't know how or when the brush ended up there -- but I do know that a thorough duct cleaning should have found and removed it, and Capitol's did not. When I called to raise this, they denied any responsibility and offered excuses for why their air-hose method wouldn't have caught it -- while refusing to remove it now except as a new, separately paid job. Whatever the brush's origin, their original service demonstrably failed to clear the duct. I agreed to pay again anyway, just to get it resolved. I was told a manager would call me first to discuss it. No one called. I waited for the scheduled technician instead; no one showed. When I followed up, I learned the office had canceled the appointment without telling me. I rescheduled a third time, and to avoid any confusion, I emailed a photo of the brush along with the access details (about 10 feet in, no crawlspace) and asked them to confirm they could do the job at the agreed price. The email went unanswered. When I called, I was assured the office had seen it, reviewed the photo, and confirmed the job and price. Two weeks later, the technicians arrived -- 90 minutes early, before I was ready -- with no idea they were there to remove a stuck brush. After using about 15 minutes of my time, they concluded they couldn't remove it after all. I told them to leave and hired someone else. Across three separate appointments and every point of contact -- the initial cleaning a year ago, the manager callback, the scheduled visit, the confirmed job -- Capitol Duct Cleaning did not follow through on a single commitment it made. I won't use them again.

    Air-Duct Pro Plus - airductcleaning - Updated July 2026

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