They offer a coupon $79 dryer vent cleaning and $99 for dryer plus vent system, which is why we called them. Total "bait and switch." Supposedly, our vents were loaded with mildew. He had ONE HandiWipe to clean it and had to go out to his little white truck for one more. He gave up cleaning it- said it was too much. Then he had no ladder, which he needed to get to the vent, no flashlight to see what he was doing in the attic- he borrowed both of mine. Sprayed disinfectant into the hvac system and increased the price to $250! He told us other services we should have, starting at $500. It was very confusing to understand his explanations. I absolutely do not recommend this company. Also, he wanted to submit a rating online from us, before he left. I said no. read more

Beware!!!!!!!! Do your research before you hire Air Flo Cleaning. I never do my homework, and now I learned my lesson after spending $600 + a demand $50 tip from the technician. I never done Air duct cleaning since we got our home. When the technician Jeff from Air Flo came, he explained that he found out that we had mold and bacteria in our AC unit, and needed UV Light installation, which cost $600. And have a lifetime warranty. He will install it inside the AC unit. Silly me, did not know anything and was very scare of the mold will do harm to us. So agreed to install it. However, the technician was very clueless how to install it, even tried to call for help from someone when he broke 2 UV Lights and made scary loud pop and fire sparks from it. My father told him no more after seeing him struggle to figure it out. However he continued to try to tell my father that he has a differ model that he can install. And he knew what to do. The technician Jeff started to make 2 holes outside of the vent on top of the AC unit. My father immediately told him to stop, but he insisted that it is the way it should be installed. Very unprofessionally, he even asked us for duck tapes to tape the UV Light on the Vent. And leaving a long electric outlet line hanging on the AC unit. After he asked my father to tip him. Also very silly us, felt very bad for him that he had to work on a hot day, so my father tipped him $50. When I came home from picking up kids, I called Jeff and questioning why it was installed outside not like he told me, would be installed inside the AC unit. He said this one works just fine. My concerns are if it is safe the way he installed the Light, and if this UV light is the same price as the one he told me? He just randomly showing the pictures of molds in the AC unit, and we believe him. Please do not make the same mistake like we did. read more

Air Flo Cleaning - Unprofessional UV light installation $600 - Air Duct Cleaning Near Me

Had the most terrible experience with Air Flo today. Scheduled their special air duct cleaning +dryer vent. He showed up. Checked the AC unit, started to tell me his recommended additional equipment with UV light, special cleaning prior that needs done. I'm always open for improvements. I listened and thanked him, stated I'll consider in the future but for today only want the service I requested. (I did mention that another company did an estimate a day before so I had pictures and saw the condition inside the vents. They never mentioned the issues he was describing.) He didn't seem pleased, but started on vacuuming the one vent with his machine. Ran it for around 20 minutes. Told me he doesn't think we need second floor serviced. I questioned that as I saw the pics of the vents from yesterday's assessment and this guy didn't even go look inside the vents. Just kept brushing it off saying you already have pics from the other company, so why bother. Their flyer and the dispatcher who explains the services and process over the phone, explained the pics are taken before and after. The guy kept getting more agitated, emotionally charged, loud and speaking over me, disrespectful. He basically told me he's not gonna finish the job, forgot his bag of tools inside my house and forgot to turn the AC back on so for 45 min we were wondering why is it getting progressively hot upstairs.. I'm shaken up by such insult, unprofessionalism. I told him I'd have to report his behavior and he said go ahead. No one has done it in 2 years since he's been with the company. He was very arrogant. So disappointed the service you agree to, pay for, expect only what they advertised - has not been provided and you are left verbally abused pretty much and still have to get someone to come and finish the job. do yourself a favor. Spend your money using professionals and don't fall for this cheap scam. read more

Air Flo Cleaning - Left his bag with tools and another customers receipt with their info on it. - Air Duct Cleaning Near Me

Like most reviewers, I also used Air Flo's famous coupon -but it's only a discount on routine maintenance. I knew going into my appointment my air ducts needed a deep clean. My new HVAC system was installed just months ago, and my technician showed me why fogging the vents was necessary. They had quoted $500 for fogging and recommended an additional UV bulb. Bulb installations typically cost $200-$1,000. Air Flo's technician also recommended fogging and installing a UV bulb. The total cost for fogging, bulb installation, air ducts + dryer vent cleaning was $699 out the door. The important thing to remember is Florida's high humidity requires extra equipment to prevent bacteria, mold, mildew, etc. Older HVAC systems may not have a UV bulb, which prevents bio growth. Vents need a bulb too, since growth happens outside the AC unit as well. Once everything's installed and cleaned properly, coupons for $89.99 cleanings once per year are well worth it. read more

I just went online to check all the reviews and I was surprised. I called them for the 99$ special too but knew I would need more because we had a smoke smell from the prior tenant. So he spent almost 2 hours there cleaning the vents and then using a special chemical in order to get rid of the smell and I chose the UV light which is needed in Florida. Personally, I think he did a great job so I can't complain. He is a rough with communication as English isn't his first language but he does work hard and get the job done. My only issue was the chemical ran onto two walls from the vents and I had to do touch up paint. All in all I would use them again. read more

-we are still on them to call us back. #rude #lies #ripoff. We paid them to come clean our vents and condenser, which was a total waste...as we didn't need that, and it was not our issue. We were told that the reason we're are not getting cool air through the vents was a possible low freon situation, however it was not that either. read more

Wish I had read the reviews. $99.00 for duct, $119.00 to include dryer vent is a rip off. John made it out driving a van with no company info, no company uniform, nothing. verified the deal. cleaned maybe 5 feet or less of dryer vent. opened the a/c unit, pocked hole in main vent from a/c unit and put camera in. showed me an alleged picture3 of the inside saying there was bacteria and i need scrubbing and sanitation done. tried to upsell to $900.00 + when told him i didn't have that money claimed to have talked to his office and knocked the price down to $500.00 + (alarm bells going off in my head) told him no again, he said you don't want it. i said no, he packed up wrote out a bill for $79.00 for that little bit of dryer vent. didn't even do the $99.00 duct cleaning that i called for. What a rip off company. read more

This was the first time I was getting the vent clean for $89. The coupon is a scam. The Sales will confuse you and upsell the product at very high price, proposed for UV light + Duct clean and Anti Fungal spray for $1800. Finally he took $324 for just spraying the Anti Fungal spray for 10 mins. Realized it later that this service may not worth even $100. Pl be conscious an determined what you want. Do not fall for any upsell immediately unless you get it verified. read more

Absolutely the WORST company I've ever dealt with. DO NOT use them. They advertise Air Duct Cleaning for $79 or a combo with Dryer Vent Cleaning for $99 -- sounds like a deal, right? WRONG. As soon as the technician (David, in my case) arrived, it turned into a high-pressure sales pitch. He started rambling about mold, air quality, and all kinds of scare tactics. Then came the upsell: a $300 "sanitization" package, followed by another $300 for a UV light. I made it crystal clear I only wanted the basic service I scheduled, but once I declined all the extras, they refused to do the air duct cleaning and only did the dryer vent -- then still charged me $79! This isn't a service -- it's a scam. David was rude and unprofessional. They're clearly hoping to pressure or confuse customers into paying way more than advertised. If you don't agree to their overpriced "add-ons," they'll walk away but still take your money. They are dishonest, pushy, and completely unethical. AVOID THIS COMPANY AT ALL COSTS. read more

Stan listen to us all the time. He performed a great job with the vents and the sanitizer. We recommend Air Flo Cleaning 100%

I wish I would have read these reviews before I hired AirFlo to clean our AC VENT! I also had a coupon for the $79 dollar service to clean "Unlimited Vents Per A/C Unit". Not only did the technician only suck out one vent (he said it would clean the entire system which was a bunch of BS) while the suction machine was only on that one vent for maybe 5 minutes he opened up the air handler and said we needed a deep cleaning of coils but we also needed a UV light cleaning. He was very pushy and wouldn't take no for an answer. When we finally said all we wanted was the original air duct cleaning on the coupon, he got mad and started packing up all his stuff and slamming things around. This was so unprofessional and we were very uncomfortable with his attitude. DO NOT HIRE THEM!! It's a scam to try to upsell! read more

We just had AirFlo clean our ducts and dryer vent. The two gentlemen were very professional, courteous and informative. Before they started fully explained what they were going to do. They cleaned my dryer vent and found a screen in the vent on the roof packed with lint and dust etc. it was wet and heavy as it rained very hard yesterday. (No wonder my dryer was taking so long to dry clothes!) Most likely prevented future fire. So thankful they found that. They advised - recommended but were not pushy at all, which we really appreciated. They offered a uv light cleaner which we did not take at this time as we wanted to do a little more research on the benefits but they did offer a military discount - which again very appreciative. We will have them back - Pablo and assistant (sorry didn't get his name) were excellent. Thank you both ! read more

The Biggest Scam that there could possibly be out there in today's world. I scheduled a Sunday appointment because of a Coupon in my Valpak, $79.00 unlimited vents per A/C Unit! Adir the Tech showed up and immediately started on up selling me, and had the nerve to tell me my dinning room vent had mold on it while standing on the floor! Adir tells me that $79.00 is per Duct not y limited Vents per A/C unit, so the basic was now $237.00. The coupon is attached below,, I stopped Adir dead in his tracks,, Adir wouldn't know what mold was if it was dangling from his nose! He failed to read the logo on my shirt which was an Environmental Company that I'm the VP of Compliance for,, the Contractors License they operate under is a HVAC Contractors License registered to a Company in Brandon, not an Environmenal License! Buyer be where, this is a SCAM Outfit! read more

Air Flo Cleaning - Air Duct Cleaning Near Me

I must say I used this service as a last ditch effort to see if my dryer was working properly ( as it its brand new) , and my sensor kept going off. Somehow I got talked into a sanitation job, of which costed me $275 where he basically laid a blower type machine into the airflow vent of my ac and let it sit there for like 5 minutes. He also took a huge vent looking machine and hooked it to one of my vents, and that was it. All of about 10 minutes total. My main reason for calling was to fix my dryer vent duct. I had already told the girl on the phone that it was on the roof and she said " no problem" just to have him get here and tell me they don't go on the roof. SO he stuck a brush like thing into the coil hose coming off of the dryer? well i could of did that... the clogged vent is in the wall or on the roof which is why i needed a technician to do it. Long story short, I paid $405 instead of the $119 and honestly I don't even think anything was actually done. ( other then blew something into the air flow for the a/c for 5 minutes. Now I still have to find someone to fix the dryer duct valve on the roof!! Waste of time and money. I should of figured when they could get me in for service same day I called. read more

Had airflo cleaning come to our home an he hooked up a large vacuum went out to the garage looked at my hvac unit told me i had mold i said show me on the camera that they advertised an he said i didn't bring it said he could spray it for 495.00 i said no went in the living room an he unhooked the vacuum an then asked him how much did he get out of my ducts he wouldn't show me an left he was there for a total of27 minutes i would not recommend that company at all what a lesson we learned for 99 dollars thank u george anderson read more

I called this company to help clean my air vents in my home for $99. They up charged me for disinfecting and UV. I have never done this before and I know that my allergies were bad. After they left, I still had allergies. I attempted to call them three times and they never came back. So I got a second opinion. My second opinion cleaned my vent the way it should have been. I am attaching the before and after pictures. The before pictures was taken 4 week after AirFlo did their job. read more

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Beware the $79 air duct cleaning is a joke. They hook up to one vent & try to suck the vents in the entire house. not strong enough. this is just a ploy to up sell to a very expensive a/c cleaning. read more

Used the valpak coupon. Tech showed up and just tried to upsell me a $500 UV light. Little to no effort was put into the actual air duct cleaning. read more

Daniel was great he showed me the before and after of other issues I was having with air quality and I had him correct all those issues. Although the price was a little steep, I need to take care of the issues right away while he was there...You can't really put a price on quality air. Thanks Air Flo.... read more

dog and pony show. the whole duct cleaning is a joke. the dryer cleaning isn't a complete top to bottom job. I feel for the guy that came out.,He was very nice. But the advertisement is deceiving and not actual. My opinion!! read more

This is my second review about this company my dad called and said hey the guy never cleaned my dryer filter and the dryer itself the guy said no problem we'll be out on Monday I get a phone call today which is Sunday oh no we don't do that so don't you think even if you didn't do it maybe a courtesy you could clean the dryer and the vent if you already have the vacuum cleaner out what is the big deal I will never use airflow duct cleaning again and I will tell all my friends not to use you either you up sold my dad on a mole disinfectant cleaning that he did not need he's a 92 year old veteran who just lost his wife 7 weeks ago and this is how you treat people you should be ashamed of yourselves read more

Did not clean my entire dryer vent only half way up! Charged $100 and I had to get another company to clean it right including the roof vent for $180. Do not use Air Flo Cleaning! read more

Air Flo Cleaning - Air Duct Cleaning Near Me

Worthless experience. As other reviews stated similar finding them via ValPak experience. I had tried cleaning the duct myself and the brush became stuck inside the vent. Explained this issue when booking the appointment. Asked if they would have a camera to run into the vent and could remove the brush etc. Assured they would handle all of this. Technician arrives for appointment. Begins vent cleaning from inside says "hey this is pretty clean already". I explain situation again to tech, he goes outside sees vent ends in the soffit and decides "we can't do this". No charge so that was something but waiting days for the appointment only to be told nope at the last second, complete incompetence. read more

I had Stan come out and do an "air duct cleaning". Once he looked at my unit he then told me I have mold which was not the case because he can't evaluate mold as he is not certified for that to my knowledge. He recommended I get a "sanitizing" done. If I have mold why would you then recommend sanitizing?! I paid 374 dollars for what! Now trying to get my money back read more

I would give this company minus 100 stars if I could. This is a scam company that robbed me of $1,000 for 30 minutes of work in my house, without any product. The technician, Jonathan, claimed there was mold on the blower and promised to do 3 or 4 different tasks to ensure my AC was clean, including cleaning all the fans and the dryer. I agreed to pay, assuming he would actually do the work he described to improve the air quality in my house. He also tried to sell me UV lights for $800 and $500, claiming the price difference was due to where they were made, but I refused. Jonathan left after only 30 minutes of work, rushed me to pay $1,000 via Zelle to "Benjamin Service LLC" rather than the company. I called the company afterward and struggled to get in touch due to a bunch of fake Google numbers. When I finally reached the manager, he promised to send another technician the following Monday. The second technician arrived but sent us outside, saying he needed to spray and sanitize the vents. We waited for about 10 minutes outside then they told us the job was done. This whole cleaning process felt like a joke. I will never use this company again, and I will make sure everyone I know hears about this scam. Be careful! The technician 1 (689) 291-8588 (Benjamin), and the manager +1 (941) 867-7237. They also use Google numbers +1 (954) 800-3724 and +1 (954) 372-0434. It's hard to find the real company name, but they go by "Cleaners Air Flo" or "Air Flo cleaning " I deeply regret having these people work in my house. By the way, the area under and behind my dryer full of leftover dirt. they clearly cheated on the job. read more

Same history... I have mold in the entire house and I need to spend $1,200 to resolve it.

Great service by Gil ! Air conditioner was leaking water into my home. Gil came out and discovered that I had not been cleaning my vents. He did clear them quickly and my home is dry again. Thanks so much!! read more

They advertise whole house duct cleaning for 99.00 but then only do the ac unit and say that anything else is deep cleaning and will charge extra. Do not use this company they are a scam read more

Today, 3/12/25, I had an appointment for air duct and dryer vent cleaning. My appointment was for the technician to come to my house from 9:00 am to 11:00 am. When it was 11:06 am, I called to see what was happening because no one had called me back and no one had come to my house. When I called, they informed me that they were going to call the technician to find out what happened. After waiting an hour without anyone getting in touch with me, my wife called them back and explained once again what had happened. We were very angry about the poor quality of service. We explained to them that this was not acceptable, especially since we had taken the day off to receive the service. My wife asked to speak to the supervisor to explain what had happened. Unfortunately, he never called us back, and the technician didn't have the balls to call us either. He only sent us two text messages offering to reschedule our appointment. The other offered us a discount on the service. We don't want the service from this customer service, even for free. This company sucks. read more

I got a coupon in ValPak for $99 Combo Clean Air Duct + Dryer Vent. The service was supposed to include "Unlimited vents per A/C unit, High pressure negative air machine, Camera inspection, Air flow check, Duct work inspection, and A/C unit inspection". The young lady who made my appointment told me he would first put a camera through our main air intake (where the filter is) and show me the dirt and dust and inspect the vents to make sure there are no holes. Then, he would attach the machine (basically a vacuum) and suck out all of the dust which I would be able to see in the filter. I asked about cleaning the dryer vent and she said he would pull out the dryer and clean the vent from the inside AND he would clean as far as he could inside the dryer from the back. I specifically asked her if they were going to try to sell me more extra stuff and she said, "On no no no" and laughed. Today, the so-called technician arrived, asked the last time we had our vents cleaned, looked concerned, shined a flash light into 4 vents, didn't even want to look at the air intake, and said we had mold and mildew and his cleaning would not help at all, I'd be wasting my money. I told him I wanted the $99 cleaning and he argued with me and said it wouldn't pull any dust because it is stuck and I asked him if he was going to put a camera in the vents to inspect and he claimed he already inspected. I asked him to leave, but on the front porch he continued, so I invited him back in and asked him to just "Cut to the chase, how much extra will this cost?" He said the "Basic disinfectant spray that won't really do much is $200 to $400 but . . . " I told him to get out of my house. He left, complaining that I wasted his time! I called them and complained and asked to talk with a manager or owner and she said she would have him call me, but she called back and said he wants to come to our house and "personally take care of us". I don't think so. I would never recommend this company and I am surprised at Val Pak. No wonder I usually put the Val Pak envelope, unopened, directly in the recycle bin. Perhaps Val Pak should do a little research and refuse ads like this. It goes to trust. read more

I also called this company because of their Val Pak coupon. I have never told a technician to leave my home before, but this man looked put out and bothered and was so condescending that I didn't give him the opportunity to discuss the job with me. If a company wants people's business, they have to treat them with respect, especially in their own home. I will be seeking services from a company more local. Paying more to be treated well and to be able to trust the people I work with is just fine. read more

Got an Airflo Valpac coupon for cleaning of dryer duct and ac ducts for $99. The technician said his name was Gil. I have seen that name in other complaints here. He refused to service the dryer duct because the washer dryer combination is in a closet and would have to be moved to get to the dryer duct. He then stuck something into an ac duct in the kitchen and quoted a price of over $1000. my wife asked what about the coupon. He said the coupon could only be used if the ducts were clean. He then talked us into a $300 duct sanitizing. we weren't sure what that involved since he came in empty handed. He went to his truck and came back with a plastic can shaped like a gas can and proceeded to spray something into our air handler. He said that the spray was safe but then said we should get out for a couple of hours. we paid him, he left and we went out for 2 hours. Ripoff does not begin to describe this. I feel stupid for being talked into paying this company one penny. After reading many other Yelp reviews it looks like what we experienced is S.O.P. for this company .I was going to complain to the company until I saw just how useless it would be, Something needs to be done about this company. One star is too generous. read more

Daniel came out refused to blow dryer vent from inside. Then went into ac closet started unscrewing stuff and pulled out fuse. He was not there for anything other than cleaning ac vents and dryer vent. When he left my ac would not go on. I called company to complain amd they said they would send supervisor out to redo vent cleaning than said for a fee. I was also called and harassed by two of the techs because I called the supervisor. Problem still not fixed! read more

This company shouldn't be in business.I watch tech clean part of intake line and told me he clean all the way to exchanger but I knew he didn't and I ask him about filter needing cleaned he said it would be ok but I checked filter and it was completely plug and intake Line wasn't even cleaned 1/2 way and he charge me to spray ducts to kill mold and etc but didn't spray directly in ducts spray in air instead of ducts and instead of couple hours smelling it lasted days. I spend hrs cleaning filter and exchanger if I hadn't checked his work it probably would have burn unit up so over all don't do business with this company! read more

Contacted the company and they arrived the next morning. I was at work and the worker explained to my wife that we had a major issue that would take a lot of work to unclog a supposed clogged dryer vent. Quote given to my wife was double the amount for any other company, however she was unaware of that. Because she was told it was dangerous to run the dryer she had the work done. During the cleaning it was the normal vacuum and ran a brush through the vent pipe... normal cleaning. He told her he had to go up on the roof to do some work. After a few minutes she checked and he was only talking on his phone,... and doing absolutely nothing and had no tools or equipment with him. He was really surprised when he saw my wife looking at him just standing around. Within an hour he was done and gone, charging my wife $550. I contacted the company multiple times complaining about taking advantage of my wife and charging double the cost. I was told a manager would return my call which has not happened. read more

Should have looked them up before booking. Got the coupon through Val Pak. Total scam. Was charged $ 89 for them to tell me my vents need a deep clean and would be $ 2500!! My dryer needs a deep clean and could be $500. Insane. Don't recommend this company at all and they are definitly running a bait and switch with the coupon mailing. read more

i neede to get my a/c vents done and they had a $99 speacial going on but after was said and done this job cost me $674.00 for the tech showed me some mold on outside of unit and upselled me a fog mist that he sprayed in unit for about temn minustes and then proceeded to try to dsell me some uv lights that were $15.00 to $900.00. i would have gave this company a lower reveiw but tech was nice and obviously just trying to do his job. read more

ojala y pudiera dar cero(0) perdi mi diner es mejor comprar una aspiradora o rentarla y hacerlo uno mism, pague 374$ dólares ,esta es mi foto después no tengo de antes y cuando di mi queja a la compañía no hicieron Nada! NO GASTEN SU DINERO EN ESTA COMPAÑÍA. read more

After receiving a coupon through Valpak of Tampa Bay mailings for AIR DUCT CLEANING, I called the company and got an appointment for Combo Clean (Air Duct + Dryer Vent) for Nov. 30, 2022. The company was Air Flo Cleaning. Its website is https://airflocleaning.com/. A photo of the Coupon is attached for your review. The coupon Showed Air Duct Cleaning for $79 (reg $220) and a Combo Clean Air Duct+ Dryer Vent for $99 (reg $270). It shows 239-766-4896 as the number to call. When I called to talk to the company to schedule the appointment, I wasn't asked any questions about anything about the setup of my vents or A/C Unit. I took the appointment for the Combo Clean. Immediately after the technician entered my home on Nov. 30, I showed him the Coupon and told him that I had asked for the Combo Clean service for $99.00. In next couple of minutes, this technician kept repeating the words: "I am here to give you the BASIC SERVICE and after that I will tell you what other services like Mold removal, Allergen removal, etc. you will need and must pay for." During this time he took a quick look at my Air Handler in the garage and my dryer connection to the wall vent, and told me that he cannot clean the dryer vent because it is not a flexible connection, and that he will only connect to one vent (more than 8) on the ceiling to vacuum the entire air duct system for my 4 Bed Room, 3 Full Bath house! When I insisted that all I want and signed up for is the "Combo Clean" per the Coupon offerings his so-called "BASIC SERVICE," he refused to do the work and just walked out of the house! To me, this is clearly a case of Upselling and/or Bait & Switch practice. I am a senior citizen in the eighties, but well educated and informed of current events and of happenings around the town. I suspect many of our senior citizens in Florida could just fall for such dishonest practice and succumb to spending lot more money that they were thinking. Such business practices shouldn't be allowed to prevail. When I called back the number shown on the Coupon to inform the company of this technician's actions and to find out the headquarters of this company, I was told that Air Flo Cleaning has two headquarters - one at Orlando and the other in Tampa, and that my location of Naples is serviced by Tampa office with a dedicated person for Naples, FL but without any physical office location. The Company's website is void of any identification as to its location, contact names or numbers; only thing it shows is a contact number 866-925-4818. I was unable to locate this company in Collier County's https://www.colliercountyfl.gov/ website. A search for any BBB information at https://www.bbb.org/us/fl/tampa/profile/air-duct-cleaning/air-flo-cleaning-llc-0653-90422267/complaints shows the following: NOT BBB Accredited. Rated D. The records show 2 Complaints in last 12 months/ 3 years - one on 6/24/22, and 2nd on 8/30/22; and shows Contact Info as: Tampa, FL 33619-7916; l 813-773-4579. In talking to BBB, I found out that the Company is registered in Tampa, FL and the Owner is a Ben Gaby and they show a telephone number for him as 866-593-1249. In conclusion, I am not seeking any monetary restitutions; all I would like is that this company is prevented from such bait & Switch and Upselling practice in all of its future transaction and sales efforts. And, Air Flo Cleaning is required to provide this as a written/ published commitment in all of its web sites. It should also provide its' identification and headquarters locations and contacts information in all of its web sites including https://airflocleaning.com/. Along with this complaint to you at Yelp, I am sharing the same complaint with the Collier County (Florida), myFlorida.com, BBB West FL, and Nextdoor. Thank you very much. read more

Air Flo is full of POO. $99 dollars for airduct cleaning as per their promotion. WASTE OF MONEY. Here I am, sans $111.00 later, with nothing to show for it except a 5 min vacuum run on one of my return ducts today. No internal brushing of ducts, no cleaning of vents, just a whole lot of attempted upselling because Ron claimed there was mold without so much as a test to confirm. Ron spent more time shrugging his shoulders advocating poor air quality and health issues I would be facing if I didn't upgrade to a sanitation than the job at hand that he was hired for. Ron actually told me that the duct cleaning wasn't going to help anything. Well, after witnessing the minimal work he did in the 15 min he was there, I agree the service was no help and their own people know that it's not worth the money. They run a Bait and Switch promotion - it's clear to me now that the lack of service details on their website is a red flag.. If I could give zero stars, I would. read more