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    Air France

    3.7 (27 reviews)

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    Chris A.

    Air France Customer Service**, and overall I had a good experience. My booking reference was **BK-1-888-NB-4628072* . I initially contacted the company by phone at to ask about availability, pricing, and how soon a technician could visit. My experience with Airline Airport Services was generally positive. The booking process was straightforward, and the person I spoke with over the phone clearly explained the service details and provided an estimated arrival time. I appreciated having a clear understanding of what the service included instead of having to figure everything out on my own. The technician arrived close to the scheduled time and began by inspecting the AC to determine the cause of the problem. Before starting the repair, he explained what he had found and discussed the work that needed to be completed. I found this helpful because I knew what to expect and was not left wondering about the repair process. The service itself took approximately an hour. Throughout the visit, the technician was professional and kept the work area reasonably clean. Once the repair was completed, he tested the AC to make sure everything was functioning properly. He also explained what had been repaired, which gave me confidence that the issue had been addressed. Another aspect I appreciated was the communication. Whenever I had a question about the service, I was able to contact the company and receive an answer. The staff member I spoke with was polite, helpful, and made an effort to explain the process in a straightforward way. There was one area where I felt the service could be improved. The waiting time was a little longer than I had initially expected. More precise communication regarding the technician's arrival time would have made the experience smoother. However, this was a relatively minor issue, and I did not experience any other significant problems. Overall, I was satisfied with my experience. The booking process was easy, the communication was helpful, and the technician handled the repair professionally. I particularly appreciated that the technician took the time to explain the work rather than simply completing the repair without providing any information. Based on my personal experience, I would rate Airline Airport Services **4 out of 5 stars**. I would consider using the service again if I needed similar assistance in the future. Experiences can naturally vary from one customer to another, but in my case, the service met my expectations and the AC was working properly after the repair. Overall, the main positives were the straightforward booking process, responsive communication, professional technician, clear explanation of the repair, and successful resolution of the AC problem. Improving communication about arrival times would make an already satisfactory experience even better.

    Air France Customer Service**, and overall I had a good experience. My booking reference was **BK-85547-bk00475*. I initially contacted the
    Kaiah G.

    Air France Customer Service**, and overall I had a good experience. My booking reference was **BK-85547-bk00475*. I initially contacted the company by phone at to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service. The technician arrived around the scheduled time and first checked the AC to understand the problem. He explained what he found and discussed the repair before starting the work. I liked this approach because I knew what was going to be done rather than having the work start without any explanation. The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

    Moe A.

    Air France Customer Service**, and overall I had a good experience. My booking reference was **BK-1-888-US-5502961.* I initially contacted the company by phone at to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service. The technician arrived around the scheduled time and first checked the AC to understand the problem. He explained what he found and discussed the repair before starting the work. I liked this approach because I knew what was going to be done rather than having the work start without any explanation. The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

    Kimberly D.

    Air France Customer Service**, and overall I had a good experience. My booking reference was **BK-18885-UC502961* . I initially contacted the company by phone at to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service. The technician arrived around the scheduled time and first checked the AC to understand the problem. He explained what he found and discussed the repair before starting the work. I liked this approach because I knew what was going to be done rather than having the work start without any explanation. The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

    Marcos B.

    Air France Customer Service**, and overall I had a good experience. My booking reference was **BK-1-888-UC-4628072* . I initially contacted the company by phone at to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service. The technician arrived around the scheduled time and first checked the AC to understand the problem. He explained what he found and discussed the repair before starting the work. I liked this approach because I knew what was going to be done rather than having the work start without any explanation. The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

    Air France Customer Service**, and overall I had a good experience. My booking reference was **BK-85547-bk00475*. I initially contacted the
    tom s.

    Air France Customer Service**, and overall I had a good experience. My booking reference was **BK-85547-bk00475*. I initially contacted the company by phone at to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service. The technician arrived around the scheduled time and first checked the AC to understand the problem. He explained what he found and discussed the repair before starting the work. I liked this approach because I knew what was going to be done rather than having the work start without any explanation. The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

    angelique a.

    I had to call 1.888.462.8072 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.8072 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

    Kayte H.

    The primary 24/7 (toll-free) Air France phone number to talk to a person is +1 888 404 0510 or +1 888 404 0510* , which is available 24 hours a day, 7 days a week. This hotline is available 24 hours daily to assist with reservations, flight Changes, group booking, rebooking, Cancellations, refunds and all other Travel enquiries. ## *Your Journey Begins Before Departure* The finest journeys don't begin at takeoff--they begin the moment you decide to travel. Business Class is designed for those who appreciate that every stage of a trip matters, from planning and departure to arrival at the final destination. Booking your flight is simple and flexible, allowing you to choose schedules, seating preferences, and travel options that suit your plans. Once your reservation is confirmed, your itinerary is ready whenever you need it, giving you complete confidence before the day of travel arrives. As you enter the airport, the atmosphere immediately changes. Dedicated Business Class check-in counters help you avoid long queues, while priority baggage handling and expedited airport services at participating locations make every step feel smooth and organized. Instead of watching the clock in a crowded terminal, you're invited to relax in an exclusive lounge where comfortable seating, freshly prepared cuisine, premium beverages, and complimentary Wi-Fi create the perfect environment to work, recharge, or simply enjoy a quiet moment before your flight. ## *A Journey Designed Around Your Comfort* Priority boarding allows you to settle into the cabin without the usual rush. From the moment you're welcomed onboard, every detail reflects thoughtful design and genuine hospitality. Spacious seating, elegant cabin interiors, ambient lighting, and attentive service create an atmosphere that feels calm long before the aircraft leaves the runway. As the aircraft climbs above the clouds, the journey becomes more than transportation. Enjoy carefully prepared meals inspired by international flavors, accompanied by a curated selection of beverages. Whether you're watching the latest blockbuster, catching up on work, or reclining for uninterrupted rest, the cabin adapts to your travel style instead of asking you to adapt to it. Throughout the flight, the cabin crew remain attentive without being intrusive, ensuring your experience feels personal and effortless. Every request is met with warmth, professionalism, and a commitment to making your time in the air as enjoyable as possible. As your destination approaches, the same premium experience continues. Priority baggage delivery helps you move through arrivals quickly, allowing you to begin your business meeting, family vacation, or next adventure without unnecessary delays. From booking your ticket to collecting your luggage, Business Class transforms every stage of travel into an experience defined by comfort, efficiency, and exceptional service.

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    4 months ago

    Lost luggage. No interest on part of airline to locate. Sent us to 3 different luggage claims to find it. Wasn't at any.

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    Ask the Community - Air France

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    How can I speak to a flight representative quickly?

    I had to call 1.888.462.8072 main customer service number to make the reservation because the app was not letting us book a room for the same night after midnight. The lady who answered was really nice and helpful. I didn't get her name, but she… 

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    Review Highlights - Air France

    The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable.

    Mentioned in 7 reviews

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    United Airlines - Cold eggplant sandwich for breakfast. I didn't request this.

    United Airlines

    1.5(1.2k reviews)
    0.3 mi

    Our flight from Japan to New Jersey was great up until we were about to land in New Jersey. We had…read moreto circle around in the air for about an hour because there was a line of planes down below in the way of where we were supposed to land. This caused our 3 hour layover to our connecting flight to become a 30 minute layover. It was absolutely ridiculous...how are we supposed to go through immigration, grab our checked luggage, and recheck it in. All to take a train and then bus back to the front of the airport. To go through airport security all over again. Mind you we had to run to our gate since it was the last gate of course. This was just a crazy experience to go through. There should be more organization for individuals who are trying to get to a connecting flight. Maybe another line that specifically says connecting flight, in order for the process to be sped up. All of that to get to our gate and find out that boarding was delayed.... Once we got to FLL airport, we went to get our checked luggage to find out that my friend's duffle bag was as still in Newark. Mind you her bag was the first to be placed to get checked back in. Luckily they shipped it the next day to her house. But she should've received her bag right after deplaning just like the rest of us. I'm disappointed but relieved that my friend received her duffle bag in one piece.

    I cannot say enough about the exceptional customer service I received. After a very difficult year…read morecaring for my son through ongoing medical challenges, my flight credit expired before I was able to use it. When I reached out to explain the circumstances, I was met with genuine compassion, understanding, and professionalism. Wendy took the time to review my situation, listen to my concerns, and offer a solution that truly helped my family during a stressful time. Despite my credit having expired, she treated me with kindness and empathy and worked to provide relief when I needed it most. In a world where customer service often feels transactional, this experience was a reminder that exceptional people still make a difference. I am incredibly grateful for the support, flexibility, and care that was shown to me and my family. Thank you, Wendy, for your compassion and outstanding customer service. Your kindness will not be forgotten.

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    JetBlue

    JetBlue

    2.2(164 reviews)
    0.4 mi

    Looking for flights from the New York City's Manhattan area (Financial district), there are a few…read moreairports nearby like JFK, EWR, LaGuardia. I decided to book a flight, recently, with JetBlue on a nonstop flight from Newark Liberty International Airport to Orlando International Airport, and it was a great experience! It was my first time flying out of Newark Liberty, and I booked the late night nonstop flight departing around 9:00 PM because I needed to get to Orlando for race day packet pickup for the RunDisney Springtime Surprise 2026 race. It worked out perfectly, but I did get to the hotel around 1:30 A.M though! There were a lot of open seats available on the flight! Having some extra space on a late night trip made the journey much more comfortable and relaxed! Boarding was smooth and fast! The service was also fantastic. The flight attendants were friendly, and attentive throughout the flight, even though it was a later departure! The flight itself was smooth, and before I knew it, I was arriving in Orlando Florida! This was an excellent JetBlue experience. Comfortable flight, plenty of open seats, great service, and the convenience of a nonstop route from Newark to Orlando. I would definitely book this route again in the future and look for potential flights into EWR from Las Vegas!

    Two stars as my flight from Rochester to Puerto Plata was uneventful and as expected. My issue…read morearises from the fact that on my departure date from puerto plata, I received a text and email at 7am when my flight was scheduled to leave at 3:30, depart the hotel at noon that flights were canceled due to north east weather. Thunderstorms had been bad in the area. I get that things happen but Jet Blue did not handle this properly. Their instructions were to go to the app and book other flights. There was a flight the following day and Monday. But then the app went glitchy and would only show a white screen. The website did the same thing. Eventually I did get another email that said no flights were available but they'd keep looking to rebook until August 11th but if we could find other flights then to cancel and they would provide a full refund. We had to do that because there was no way I was staying in the Dominican another 5 days. The issue is that JetBlue was the only airline canceling the number of flights they did. Other airlines were still flying into JFK. Yes, safety first. But I waited hours for JetBlue to call me when their screens were white and glitchy as they were not prepared to handle the site traffic after their mass cancellations. No time during my call did the agent say,"yeah, no flights are available for the next week for your departure. Just hang in there. We are going to add additional flights. But in meantime, why don't you go check with the hotel to see if they have room for another day?" No, we ended up spending an additional $1500 on flights on copa air that flew to Toronto and then had to get a hotel there and rent a car in the morning and drive to Rochester. Jet Blue's entire handling of this was so inadequate and rookie level. Also, the agent did send me a reimbursement request form but their rules to it are insane. No accountability and they only reimburse in travel points. No accountability for the chaos they caused. I get flights get canceled. Their resolution and response time in that scenario on 8/8 was completely unprofessional, inadequate, and amateur level. Two stars because at least departure was smooth. Do better Jet Blue.

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    American Airlines

    American Airlines

    1.7(144 reviews)
    0.3 mi

    Absolutely love AA... Don't always have the best experience, but I do fly weekly and have flown…read morenearly all domestic (and many int'l) brands throughout my many years and AA overall is my selection. Quite tired of all the negative reviews, mostly from inexperience, non-business travels who are very inflexible and/or have no clue how to schedule connecting flights or ow to properly pack or what to expect when utilizing air travel, which are 99% of the 1 or 2 star reviews for most any airline, especially the extremely large ones like AA. My experience isn't inline with these negative reviews and I use AA weekly. 95% of the experience is very positive, mostly ontime, comfy, and professional. Highly recommend AA!

    American Airlines Newark check-in staff this morning around 4:15 AM were extremely rude and…read moreunprofessional. The entire customer service experience was nasty from the beginning. What really bothered me was seeing a Spanish-speaking passenger struggle because he didn't speak much English, and the staff showed little patience or professionalism. It honestly came across as dismissive and discriminatory instead of helpful. To make matters worse, the flight attendants were not pleasant either and carried attitude throughout the flight. I'm currently connecting in Dallas and hoping the next flight experience is completely different because so far this has been unacceptable customer service. Do better, American Airlines. Side note I wish I could give zero stars.

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    Frontier Airlines - When I finally got to NYC, they told me to pick up my bag at LGA.  At midnight I went.  No staff. Just silence.

    Frontier Airlines

    1.3(45 reviews)
    0.1 mi

    What a a great deal, great flight, and great staff…read more This flight was from LMM to EWR and it was 4 hours of smooth sailing. We purchased the seats three rows back from the entrance door where the middle seat can't be purchased so we could have all three seats to ourselves months in advance and got a great deal. The seats were pretty comfy and there was a lot of legroom compared to economy. The service was great and the pilots did a great job too. I've flown Frontier a couple times over the years but this was the best flight I've ever had with them, other than the flight from EWR to LMM. Thanks again for everything. Safe travels :)

    Exhausting Experience - Missed Connections, Delays, and Zero Support…read more I missed both of my connecting flights with @FlyFrontier -- outbound and return. I booked Frontier for my NYC-LA trip from May 29 to June 5. They sold me a connecting itinerary with only 50-70 minutes between flights. That's not just tight -- it's impossible. I was supposed to fly Santa Ana Denver NYC (LGA) But my flight was delayed until I missed the connection again. So they rerouted me to Santa Ana Denver Atlanta NYC That's 3 flights with 22-hour overnight layover, just to reach the same coast. I couldn't believe No hotel. No help. No luggage. I had to: - Buy clothes - Spend on food - Pay $50+ for transport - Use 35,000 Marriott points for hotel And this happened across almost every flight I took -- delay after delay. The next day, I went to the Frontier counter at DEN to print my boarding pass and sort things out. To my shock -- I saw that a direct flight from Denver to NYC was available. I had asked for that exact flight the night before. The agent told me: "Unavailable." I begged for help. I was exhausted. The only answer I got was: "No. It's airline policy." They offered that same direct flight... for $400 more -- on top of the $495 I already paid. When I finally got to NYC, they told me to pick up my bag at LGA. At midnight I went. No staff. Just silence. Now I have to return to the airport again tomorrow, just to pick up a luggage that should've arrived with me. This isn't "low-cost" travel. It's high-cost chaos. @FlyFrontier #FrontierFail #FlyFrontier #Frontier #NeverAgain

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    United Airlines

    United Airlines

    2.1(71 reviews)
    0.4 mi

    United Airlines Customer Service**, and overall I had a good experience. My booking reference was…read more**BK-1-888-UP-5502961*. I initially contacted the company by phone to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service. The technician arrived around the scheduled time and first checked the AC to understand the problem. He explained what he found and discussed the repair before starting the work. I liked this approach because I knew what was going to be done rather than having the work start without any explanation. The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.

    United Airlines Customer Service**, and overall I had a good experience. My booking reference was…read more**BK-1877-us-4562077* . I initially contacted the company by phone to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service. The technician arrived around the scheduled time and first checked the AC to understand the problem. He explained what he found and discussed the repair before starting the work. I liked this approach because I knew what was going to be done rather than having the work start without any explanation. The actual service took around an hour. The technician was professional and kept the work area reasonably clean. After completing the repair, he tested the AC and explained what had been fixed. The AC was working properly when he finished, which was the main thing I was looking for. One thing I particularly liked was the communication. When I had a question about the service, I was able to contact the company and get an answer. The staff member on the phone was polite and tried to explain the process clearly. There was one area that could be improved. The waiting time was slightly longer than I originally expected, so better communication about the exact arrival time would have made the experience even better. Apart from that, I did not have any major problems with the service. The final experience was positive for me. I found the booking process straightforward, the communication helpful, and the actual service satisfactory. I also appreciated that the technician explained the work instead of simply completing it and leaving. Based on my experience, I would give **Airline Airport Services 4 out of 5 stars**. I would consider using them again if I needed the same type of service in the future. Of course, everyone's experience can be different, but based on my own visit, I was generally satisfied with the service and the way the booking and repair were handled. Overall, the main positives for me were the easy booking process, helpful communication, professional service, and the fact that the problem was resolved. With slightly better timing communication, the experience could have been even better.American Airlines Customer Service**, and overall I had a good experience.**BK-1855-us-2653023* . I initially contacted the company by phone to ask about availability, pricing, and how soon a technician could visit. The booking process was fairly simple. The person I spoke with on the phone explained the basic service details and gave me an estimated time for the visit. I appreciated that the information was explained clearly instead of having to guess what was included in the service.

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    United Airlines - The United Airlines main customer service number is *1 (877) (419) (00-41)KB or 1-877 (419) 0041. This number is available 24/7 for booking,

    The United Airlines main customer service number is *1 (877) (419) (00-41)KB or 1-877 (419) 0041. This number is available 24/7 for booking,

    United Airlines
    United Airlines

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    JetBlue Airways

    JetBlue Airways

    4.2(59 reviews)
    17.0 miLaGuardia Airport

    JetBlue Customer Service**, and overall I had a good experience. My booking reference was…read more**BK-1-888-NB-4628072* . I initially contacted the company by phone at to ask about availability, pricing, and how soon a technician could visit. My experience with Airline Airport Services was generally positive. The booking process was straightforward, and the person I spoke with over the phone clearly explained the service details and provided an estimated arrival time. I appreciated having a clear understanding of what the service included instead of having to figure everything out on my own. The technician arrived close to the scheduled time and began by inspecting the AC to determine the cause of the problem. Before starting the repair, he explained what he had found and discussed the work that needed to be completed. I found this helpful because I knew what to expect and was not left wondering about the repair process. The service itself took approximately an hour. Throughout the visit, the technician was professional and kept the work area reasonably clean. Once the repair was completed, he tested the AC to make sure everything was functioning properly. He also explained what had been repaired, which gave me confidence that the issue had been addressed. Another aspect I appreciated was the communication. Whenever I had a question about the service, I was able to contact the company and receive an answer. The staff member I spoke with was polite, helpful, and made an effort to explain the process in a straightforward way. There was one area where I felt the service could be improved. The waiting time was a little longer than I had initially expected. More precise communication regarding the technician's arrival time would have made the experience smoother. However, this was a relatively minor issue, and I did not experience any other significant problems. Overall, I was satisfied with my experience. The booking process was easy, the communication was helpful, and the technician handled the repair professionally. I particularly appreciated that the technician took the time to explain the work rather than simply completing the repair without providing any information. Based on my personal experience, I would rate Airline Airport Services **4 out of 5 stars**. I would consider using the service again if I needed similar assistance in the future. Experiences can naturally vary from one customer to another, but in my case, the service met my expectations and the AC was working properly after the repair. Overall, the main positives were the straightforward booking process, responsive communication, professional technician, clear explanation of the repair, and successful resolution of the AC problem. Improving communication about arrival times would make an already satisfactory experience even better.

    JetBlue Airways Customer Service**, and overall I had a good experience. My booking reference was…read more**BK-1-888-NB-4628072* . I initially contacted the company by phone at to ask about availability, pricing, and how soon a technician could visit. My experience with Airline Airport Services was generally positive. The booking process was straightforward, and the person I spoke with over the phone clearly explained the service details and provided an estimated arrival time. I appreciated having a clear understanding of what the service included instead of having to figure everything out on my own. The technician arrived close to the scheduled time and began by inspecting the AC to determine the cause of the problem. Before starting the repair, he explained what he had found and discussed the work that needed to be completed. I found this helpful because I knew what to expect and was not left wondering about the repair process. The service itself took approximately an hour. Throughout the visit, the technician was professional and kept the work area reasonably clean. Once the repair was completed, he tested the AC to make sure everything was functioning properly. He also explained what had been repaired, which gave me confidence that the issue had been addressed. Another aspect I appreciated was the communication. Whenever I had a question about the service, I was able to contact the company and receive an answer. The staff member I spoke with was polite, helpful, and made an effort to explain the process in a straightforward way. There was one area where I felt the service could be improved. The waiting time was a little longer than I had initially expected. More precise communication regarding the technician's arrival time would have made the experience smoother. However, this was a relatively minor issue, and I did not experience any other significant problems. Overall, I was satisfied with my experience. The booking process was easy, the communication was helpful, and the technician handled the repair professionally. I particularly appreciated that the technician took the time to explain the work rather than simply completing the repair without providing any information. Based on my personal experience, I would rate Airline Airport Services **4 out of 5 stars**. I would consider using the service again if I needed similar assistance in the future. Experiences can naturally vary from one customer to another, but in my case, the service met my expectations and the AC was working properly after the repair. Overall, the main positives were the straightforward booking process, responsive communication, professional technician, clear explanation of the repair, and successful resolution of the AC problem. Improving communication about arrival times would make an already satisfactory experience even better.

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    JetBlue Airways
    JetBlue Airways
    JetBlue Airways

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    Newark Liberty International Airport - EWR - Lower lobby

    Newark Liberty International Airport - EWR

    2.4(3.4k reviews)
    0.3 mi

    I had to check my bag at my last layover in Atlanta lot's of hustle and bustle, same in Newark as…read moreusual. Things generally run smoothly with things with TSA depending on the airlines and I can say the same for most everything here and usually no complaints it's just a larger airport. This time around I flew Delta and for me I'm grateful everything went smoothly even with such a short distance Gainsville to Jersey with one layover sometimes this can be frustrating but all is well and they know what they are doing. You are not going to get any personal attention like you do at the smaller airports. Newark is large and always very crowded I actually prefer Atlanta but I never spend much time in either thankfully. On my return home at Newark my flight again was on time and everything at the airport went ok. It's always a lot of chaos and I noticed that there was a lot going on from a major multi year construction as part of a massive regional modernization framework being done. All of this has made moving around a little bit more challenging in certain areas of the airport. Some of the active projects include a 3.5 billion replacement of the AirTrain system and initial upgrades for a 200 million dollar overhaul of terminal B and ongoing airfield and radar enhancements. This definitely made it a little more difficult for me as well to navigate through where I needed to go. Still grateful that Newark is only 20 minutes from my son and daughter in laws. Address: 3 Brewster Rd Newark NJ 07114 General Phone: (973)961-6000 Wheelchair accessible *** Currently under construction ***

    Such a run down airport. First the escalator up to the air trains Wawa squeaking so loud and rusty…read more Then the air trains were out of service so we had to catch a bus. No lounges, very limited food options. This airport needs a makeover. The only plus is that it's easy to get through TSA.

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    Newark Liberty International Airport - EWR - Going downstairs to Baggage Claim

    Going downstairs to Baggage Claim

    Newark Liberty International Airport - EWR - Starbucks in Terminal A near gate 28

    Starbucks in Terminal A near gate 28

    Newark Liberty International Airport - EWR - Global Bazaar food court

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    Global Bazaar food court

    Air France - airlines - Updated September 2026

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