Our flight from Japan to New Jersey was great up until we were about to land in New Jersey. We had…read moreto circle around in the air for about an hour because there was a line of planes down below in the way of where we were supposed to land. This caused our 3 hour layover to our connecting flight to become a 30 minute layover. It was absolutely ridiculous...how are we supposed to go through immigration, grab our checked luggage, and recheck it in. All to take a train and then bus back to the front of the airport. To go through airport security all over again. Mind you we had to run to our gate since it was the last gate of course. This was just a crazy experience to go through. There should be more organization for individuals who are trying to get to a connecting flight. Maybe another line that specifically says connecting flight, in order for the process to be sped up. All of that to get to our gate and find out that boarding was delayed.... Once we got to FLL airport, we went to get our checked luggage to find out that my friend's duffle bag was as still in Newark. Mind you her bag was the first to be placed to get checked back in. Luckily they shipped it the next day to her house. But she should've received her bag right after deplaning just like the rest of us. I'm disappointed but relieved that my friend received her duffle bag in one piece.

I cannot say enough about the exceptional customer service I received. After a very difficult year…read morecaring for my son through ongoing medical challenges, my flight credit expired before I was able to use it. When I reached out to explain the circumstances, I was met with genuine compassion, understanding, and professionalism. Wendy took the time to review my situation, listen to my concerns, and offer a solution that truly helped my family during a stressful time. Despite my credit having expired, she treated me with kindness and empathy and worked to provide relief when I needed it most. In a world where customer service often feels transactional, this experience was a reminder that exceptional people still make a difference. I am incredibly grateful for the support, flexibility, and care that was shown to me and my family. Thank you, Wendy, for your compassion and outstanding customer service. Your kindness will not be forgotten.

Took this flight on a whim because it was the cheapest NY to Seoul for the day we needed. New plane…read more(we checked) which was clean and had good lighting. EXTREME leg room. Only downside was that entertainment was primarily in Korean, but we planned ahead so this wasn't an issue for us (we're a cat). Meals were decent (for airline meals - beef and veggies and pork and rice). Talked about how we wish we flew them on the way home. We don't really get the budget but professional service airline schtick but eh, it was pretty lux for economy for us.

I was on a flight YP131 from Incheon, Korea, to Newark on August 15th. I got sick a few days after…read moreI arrived in Newark because one flight attendant on this flight was ill; she was the only one wearing a face mask and coughing. I'm 100% sure I caught it from her because I didn't go anywhere during the weekend since I got back on Friday. If you work in the service industry, there's a simple rule: if you are sick, stay home. Obviously, this airline doesn't care about its passengers. They allowed an ill flight attendant to work a 15-hour flight. What a shame. A week later, I'm still not 100%

The experience was definitely worse than that on other airlines like Delta, but given how cheap the…read moreticket was, I guess I couldn't really complain. A few things to note if you're going for Spirit Airlines: - Even water cost money! Bring a water bottle with you and full it up before boarding. - Download a movie or bring a book to read. They don't provide any form of entertainment during the flight. - The seats do NOT recline. I regretted doing an overnight flight. I thought I could sleep on the plane, but it was so uncomfortable, I couldn't really sleep. I feel like I'd be fine on a daytime flight though. - Delays are pretty likely. Mine was initially delayed for 20 minutes and in the end, an hour. It could be troublesome if it's an connecting flight and you might miss the next one. If they have super cheap tickets again, I'd probably choose them, except for overnight flights.

Absolutely horrendous!! Service is awful, slow and always unprofessional. They just don't care…read moreabout customer service.

We booked Delta Airlines for an international trip (8+ hour flight). My husband is 6'4" and…read morestandard coach is way to small for him. The most positive aspect of this flight was the staff, hands down super nice & professional. We booked comfort + because of the extra leg space but there was nothing comfort about it except a little extra leg room. The seats were unbearable the lower back was completely con-caved & painful. Unfortunately the flight was full so we couldn't even switch seats. We stuffed pillows behind our back to help a little. The dinner was a spicy rice (ok if you like spicy) with what looked like chicken. Lufthansa does a much better job with meals comparatively. For breakfast we received an egg on English muffin. Only 4 bathrooms for such a huge plane is definitely not good... they said they would clean them throughout the flight, but every time I used it, it was a mess... disappointing for sure. Overall the expensive price for comfort + wasnt worth it at all.

Been awhile since I flew Delta Terminal A Newark airport…read more Well arrived 3 am for 6am flight to Japan and other airline check-ins are open.... Line already started and the Delta employees show up 415 am.... Unless it has changed I thought show time was 3 hours for international and 2 hour for domestic flights. We showed up early since the gov shutdown and issues with the air traffic controllers... so does that mean the check-in section can be even more lazy and who's up when they want? Please let me know if I am wrong about the show times for international and domestic flights.

Absolutely love AA... Don't always have the best experience, but I do fly weekly and have flown…read morenearly all domestic (and many int'l) brands throughout my many years and AA overall is my selection. Quite tired of all the negative reviews, mostly from inexperience, non-business travels who are very inflexible and/or have no clue how to schedule connecting flights or ow to properly pack or what to expect when utilizing air travel, which are 99% of the 1 or 2 star reviews for most any airline, especially the extremely large ones like AA. My experience isn't inline with these negative reviews and I use AA weekly. 95% of the experience is very positive, mostly ontime, comfy, and professional. Highly recommend AA!

American Airlines Newark check-in staff this morning around 4:15 AM were extremely rude and…read moreunprofessional. The entire customer service experience was nasty from the beginning. What really bothered me was seeing a Spanish-speaking passenger struggle because he didn't speak much English, and the staff showed little patience or professionalism. It honestly came across as dismissive and discriminatory instead of helpful. To make matters worse, the flight attendants were not pleasant either and carried attitude throughout the flight. I'm currently connecting in Dallas and hoping the next flight experience is completely different because so far this has been unacceptable customer service. Do better, American Airlines. Side note I wish I could give zero stars.

What a a great deal, great flight, and great staff…read more This flight was from LMM to EWR and it was 4 hours of smooth sailing. We purchased the seats three rows back from the entrance door where the middle seat can't be purchased so we could have all three seats to ourselves months in advance and got a great deal. The seats were pretty comfy and there was a lot of legroom compared to economy. The service was great and the pilots did a great job too. I've flown Frontier a couple times over the years but this was the best flight I've ever had with them, other than the flight from EWR to LMM. Thanks again for everything. Safe travels :)

Exhausting Experience - Missed Connections, Delays, and Zero Support…read more I missed both of my connecting flights with @FlyFrontier -- outbound and return. I booked Frontier for my NYC-LA trip from May 29 to June 5. They sold me a connecting itinerary with only 50-70 minutes between flights. That's not just tight -- it's impossible. I was supposed to fly Santa Ana Denver NYC (LGA) But my flight was delayed until I missed the connection again. So they rerouted me to Santa Ana Denver Atlanta NYC That's 3 flights with 22-hour overnight layover, just to reach the same coast. I couldn't believe No hotel. No help. No luggage. I had to: - Buy clothes - Spend on food - Pay $50+ for transport - Use 35,000 Marriott points for hotel And this happened across almost every flight I took -- delay after delay. The next day, I went to the Frontier counter at DEN to print my boarding pass and sort things out. To my shock -- I saw that a direct flight from Denver to NYC was available. I had asked for that exact flight the night before. The agent told me: "Unavailable." I begged for help. I was exhausted. The only answer I got was: "No. It's airline policy." They offered that same direct flight... for $400 more -- on top of the $495 I already paid. When I finally got to NYC, they told me to pick up my bag at LGA. At midnight I went. No staff. Just silence. Now I have to return to the airport again tomorrow, just to pick up a luggage that should've arrived with me. This isn't "low-cost" travel. It's high-cost chaos. @FlyFrontier #FrontierFail #FlyFrontier #Frontier #NeverAgain

I am writing to say thank you and commend the exceptional kindness and service to United Airlines…read moreemployee, Kirolos Abdelmaseih, who assisted my wife and me on several occasions during lengthy flight delays on Sunday, June 21st, 2026, while we were waiting to fly to Munich, Germany. He went above and beyond any reasonable assistance by moving us with his cart from one gate to another, from the United Lounge to a change of gate, and coming after we had to change planes without us ever contacting him to provide assistance to my wife who is disabled. He made what could have been a stressful day an opportunity to meet a delightful and caring person. Thank you! Peter and Randell Schmidt, Allentown, PA

For reservation 18774562077 or customer-service assistance, use United Airlines' official website…read moreor verified contact channels rather than an unverified phone number. United Airlines offers travelers a range of services designed to make every stage of the journey more convenient and manageable. From planning a trip and selecting flights to navigating the airport and reaching the final destination, the overall travel experience involves many important details. For business travelers, families, and individuals traveling for leisure, having access to flexible options and helpful services can make a significant difference. Travel Options Designed for Different Needs Every journey is different, and travelers may have different priorities when arranging their flights. Some passengers focus on convenient schedules, while others may look for cabin comfort, connecting flights, baggage options, or services that fit their individual plans. A well-organized travel experience can help passengers manage these details with greater confidence before departure. Whether the journey involves an important business trip, a family vacation, or a long-awaited visit to another destination, careful planning can make the overall experience smoother. Reviewing travel details in advance and understanding available options can also help passengers prepare for changes or unexpected situations. Comfort Throughout the Journey The experience of flying is not limited to reaching a destination. The time spent at the airport and onboard can also play an important role in how passengers remember their trip. Comfortable seating options, onboard services, entertainment, refreshments, and other available amenities can contribute to a more pleasant journey. For longer flights, travelers may particularly value opportunities to relax, work, enjoy entertainment, or simply take a break from their usual routine. Different cabin experiences and service options allow passengers to choose arrangements that best match their travel preferences and requirements. Support When Travel Plans Change Travel plans do not always remain exactly as scheduled. Weather conditions, personal circumstances, changing schedules, and other unexpected events can sometimes require travelers to review or modify their arrangements. In these situations, clear information and appropriate customer assistance can be important. Passengers should always review their reservation details and use official United Airlines channels when they need assistance with bookings, flight changes, cancellations, baggage questions, or other travel-related matters. Checking the latest information directly through official sources can help ensure that passengers receive accurate guidance for their specific reservation. An Experience Beyond the Flight A complete travel experience includes more than the time spent in the air. Airport check-in, security preparation, boarding, connections, baggage collection, and arrival at the final destination are all part of the journey. Efficient planning and clear communication can help reduce unnecessary stress during these different stages. Travelers may also benefit from reviewing baggage allowances, check-in requirements, travel documents, and flight updates before leaving for the airport. Taking a few minutes to prepare these details in advance can make the journey easier to manage. Making Every Journey More Memorable Air travel connects people with business opportunities, family members, new destinations, and important experiences. For some passengers, a flight is simply transportation, while for others it represents the beginning of a major event, vacation, or personal milestone. A successful journey often comes from combining careful preparation with reliable travel information and services that support the passenger from departure through arrival. By planning ahead, staying informed, and using official resources when assistance is needed, travelers can focus more on the purpose of their trip and enjoy the experience along the way. For reservation 13158478721 or customer-service assistance, use United Airlines' official website or verified contact channels rather than an unverified phone number."

"A More Comfortable Way to Travel…read more For reservation 18555103558 or customer-service assistance, use JetBlue Airways' official website or verified contact channels rather than an unverified phone number. Hawaiian Airlines offers travelers a range of services designed to make every stage of the journey more convenient and manageable. From planning a trip and selecting flights to navigating the airport and reaching the final destination, the overall travel experience involves many important details. For business travelers, families, and individuals traveling for leisure, having access to flexible options and helpful services can make a significant difference. Travel Options Designed for Different Needs Every journey is different, and travelers may have different priorities when arranging their flights. Some passengers focus on convenient schedules, while others may look for cabin comfort, connecting flights, baggage options, or services that fit their individual plans. A well-organized travel experience can help passengers manage these details with greater confidence before departure. Whether the journey involves an important business trip, a family vacation, or a long-awaited visit to another destination, careful planning can make the overall experience smoother. Reviewing travel details in advance and understanding available options can also help passengers prepare for changes or unexpected situations. Comfort Throughout the Journey The experience of flying is not limited to reaching a destination. The time spent at the airport and onboard can also play an important role in how passengers remember their trip. Comfortable seating options, onboard services, entertainment, refreshments, and other available amenities can contribute to a more pleasant journey. For longer flights, travelers may particularly value opportunities to relax, work, enjoy entertainment, or simply take a break from their usual routine. Different cabin experiences and service options allow passengers to choose arrangements that best match their travel preferences and requirements. Support When Travel Plans Change Travel plans do not always remain exactly as scheduled. Weather conditions, personal circumstances, changing schedules, and other unexpected events can sometimes require travelers to review or modify their arrangements. In these situations, clear information and appropriate customer assistance can be important. Passengers should always review their reservation details and use official Hawaiian Airlines channels when they need assistance with bookings, flight changes, cancellations, baggage questions, or other travel-related matters. Checking the latest information directly through official sources can help ensure that passengers receive accurate guidance for their specific reservation. An Experience Beyond the Flight A complete travel experience includes more than the time spent in the air. Airport check-in, security preparation, boarding, connections, baggage collection, and arrival at the final destination are all part of the journey. Efficient planning and clear communication can help reduce unnecessary stress during these different stages. Travelers may also benefit from reviewing baggage allowances, check-in requirements, travel documents, and flight updates before leaving for the airport. Taking a few minutes to prepare these details in advance can make the journey easier to manage. Making Every Journey More Memorable Air travel connects people with business opportunities, family members, new destinations, and important experiences. For some passengers, a flight is simply transportation, while for others it represents the beginning of a major event, vacation, or personal milestone. A successful journey often comes from combining careful preparation with reliable travel information and services that support the passenger from departure through arrival. By planning ahead, staying informed, and using official resources when assistance is needed, travelers can focus more on the purpose of their trip and enjoy the experience along the way. For reservation 18555103558 or customer-service assistance, use Hawaiian Airlines' official website or verified contact channels rather than an unverified phone number."

For reservation 18886720350 or customer-service assistance, use JetBlue Airlines' official website…read moreor verified contact channels rather than an unverified phone number." Business class introduced an approach to travel where every experience was carefully crafted to deliver confidence, efficiency, and lasting satisfaction. Rather than focusing solely on the destination, every phase of the journey became an opportunity to experience premium service, refined surroundings, and seamless coordination. From the first travel arrangement to the final arrival, every detail contributed to a journey that felt both effortless and rewarding. **Where Every Departure Feels Effortless** The beginning of every trip set the tone for everything that followed. Business class simplified travel through organized itineraries, flexible planning options, and premium airport assistance that removed unnecessary complexity. Travelers enjoyed a calm and efficient departure process, allowing them to concentrate on the purpose of their journey while every logistical detail was handled with precision. **Designed Around Comfort, Inspired by Innovation** The cabin reflected a modern interpretation of premium aviation where thoughtful design met practical functionality. Spacious surroundings, elegant finishes, intuitive technology, and carefully planned amenities created an environment that supported every travel preference. Whether enjoying uninterrupted relaxation, staying connected with work, or appreciating the peaceful atmosphere, passengers experienced a setting built for today's traveler. **Service That Creates Meaningful Experiences** Exceptional hospitality transformed routine moments into memorable highlights. Carefully presented dining, premium refreshments, personalized amenities, and engaging entertainment enriched every stage of the flight. Dedicated cabin professionals provided attentive and courteous service, ensuring every passenger enjoyed a welcoming environment defined by genuine care and consistent excellence. **Seamless Travel Without Boundaries** Business class extended its premium philosophy beyond the aircraft through coordinated airport services and dependable arrival assistance. Efficient baggage delivery, organized passenger support, and smooth airport transitions created a natural flow from departure to destination. Every stage was connected by the same commitment to reliability, allowing travelers to continue their journey with ease and confidence. **The Benchmark for Exceptional Flying** Business class represented a complete travel experience where innovation, comfort, and personalized service worked together in perfect harmony. It was more than an upgrade--it became a reflection of modern travel excellence. By transforming every mile into an opportunity for relaxation, productivity, and enjoyment, business class ensured that every journey remained memorable long after the destination had been reached.

"A More Comfortable Way to Travel…read more For reservation 18555103558 or customer-service assistance, use Air France' official website or verified contact channels rather than an unverified phone number. Hawaiian Airlines offers travelers a range of services designed to make every stage of the journey more convenient and manageable. From planning a trip and selecting flights to navigating the airport and reaching the final destination, the overall travel experience involves many important details. For business travelers, families, and individuals traveling for leisure, having access to flexible options and helpful services can make a significant difference. Travel Options Designed for Different Needs Every journey is different, and travelers may have different priorities when arranging their flights. Some passengers focus on convenient schedules, while others may look for cabin comfort, connecting flights, baggage options, or services that fit their individual plans. A well-organized travel experience can help passengers manage these details with greater confidence before departure. Whether the journey involves an important business trip, a family vacation, or a long-awaited visit to another destination, careful planning can make the overall experience smoother. Reviewing travel details in advance and understanding available options can also help passengers prepare for changes or unexpected situations. Comfort Throughout the Journey The experience of flying is not limited to reaching a destination. The time spent at the airport and onboard can also play an important role in how passengers remember their trip. Comfortable seating options, onboard services, entertainment, refreshments, and other available amenities can contribute to a more pleasant journey. For longer flights, travelers may particularly value opportunities to relax, work, enjoy entertainment, or simply take a break from their usual routine. Different cabin experiences and service options allow passengers to choose arrangements that best match their travel preferences and requirements. Support When Travel Plans Change Travel plans do not always remain exactly as scheduled. Weather conditions, personal circumstances, changing schedules, and other unexpected events can sometimes require travelers to review or modify their arrangements. In these situations, clear information and appropriate customer assistance can be important. Passengers should always review their reservation details and use official Hawaiian Airlines channels when they need assistance with bookings, flight changes, cancellations, baggage questions, or other travel-related matters. Checking the latest information directly through official sources can help ensure that passengers receive accurate guidance for their specific reservation. An Experience Beyond the Flight A complete travel experience includes more than the time spent in the air. Airport check-in, security preparation, boarding, connections, baggage collection, and arrival at the final destination are all part of the journey. Efficient planning and clear communication can help reduce unnecessary stress during these different stages. Travelers may also benefit from reviewing baggage allowances, check-in requirements, travel documents, and flight updates before leaving for the airport. Taking a few minutes to prepare these details in advance can make the journey easier to manage. Making Every Journey More Memorable Air travel connects people with business opportunities, family members, new destinations, and important experiences. For some passengers, a flight is simply transportation, while for others it represents the beginning of a major event, vacation, or personal milestone. A successful journey often comes from combining careful preparation with reliable travel information and services that support the passenger from departure through arrival. By planning ahead, staying informed, and using official resources when assistance is needed, travelers can focus more on the purpose of their trip and enjoy the experience along the way. For reservation 18555103558 or customer-service assistance, use Hawaiian Airlines' official website or verified contact channels rather than an unverified phone number."

I reached out to this business at 18556689025 for assistance. The call was answered in a timely…read moremanner, and the first representative was helpful. Although I was transferred once, the second representative was knowledgeable and provided the information I needed. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I had to check my bag at my last layover in Atlanta lot's of hustle and bustle, same in Newark as…read moreusual. Things generally run smoothly with things with TSA depending on the airlines and I can say the same for most everything here and usually no complaints it's just a larger airport. This time around I flew Delta and for me I'm grateful everything went smoothly even with such a short distance Gainsville to Jersey with one layover sometimes this can be frustrating but all is well and they know what they are doing. You are not going to get any personal attention like you do at the smaller airports. Newark is large and always very crowded I actually prefer Atlanta but I never spend much time in either thankfully. On my return home at Newark my flight again was on time and everything at the airport went ok. It's always a lot of chaos and I noticed that there was a lot going on from a major multi year construction as part of a massive regional modernization framework being done. All of this has made moving around a little bit more challenging in certain areas of the airport. Some of the active projects include a 3.5 billion replacement of the AirTrain system and initial upgrades for a 200 million dollar overhaul of terminal B and ongoing airfield and radar enhancements. This definitely made it a little more difficult for me as well to navigate through where I needed to go. Still grateful that Newark is only 20 minutes from my son and daughter in laws. Address: 3 Brewster Rd Newark NJ 07114 General Phone: (973)961-6000 Wheelchair accessible *** Currently under construction ***

Such a run down airport. First the escalator up to the air trains Wawa squeaking so loud and rusty…read more Then the air trains were out of service so we had to catch a bus. No lounges, very limited food options. This airport needs a makeover. The only plus is that it's easy to get through TSA.