United Airlines

190

1354

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6 days ago

United Airlines - Selfie station - Airlines Near Me - Newark, New Jersey

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Skep T.

9 hours ago

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Dan J.

10 hours ago

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samuel p.

11 hours ago

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Chantal B.

423

362

2590

6 months ago

I really don't like and can't stand United. They made me check my carry on bag... meanwhile these are alllll of the empty overhead storage as we are taking off I asked the flight attendant and she said she doesn't know why they made me check it. They're in a group chat and no one told them to have that happen. I was group 3. Next time I'm removing the tag and waiting until I'm on the flight to see what the truth. Then they have peoples regular book bag. JetBlue has failed me. That's my favorite airline and the best airline but they don't fly to Newark anymore I can't even wait for my survey. This is ridiculous read more

United Airlines - This is mid flight. So why couldn't my luggage fit in there as this guys bookbag is living its best life - Airlines Near Me - Newark, New Jersey

United Airlines - The mayhem of now picking up my carryon bag that was checked for no reason. - Airlines Near Me - Newark, New Jersey

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Marc S.

132

8 months ago

I normally refuse to give negative reviews but I am compelled to do one for the first leg of my flight home. United Airlines flight from Israel to Newark m, NJ was a nightmare from the beginning. A particular large group of people from Washington were on board. They were unruly, very rude and violated federally mandated instructions from the flight attendants. It was as if nobody else mattered but them. So we were very late taking off because of all of the confusion they caused and their refusal to follow simple orders. These folks wouldn't even follow orders to be seated before and during pushback and on approach to land. Then when we landed in Newark some of them were up and out of their seats when the plane started to taxi. The Airline staff were completely frustrated. It's as if they were being restrained by some policy to directly address their behaviors, some which other airlines would have had the authorities waiting on them upon deplaning! We had to sit on the tarmac for around 30 minutes because another United flight was at our gate and there was no ground crew to work an empty gate. So we missed our connecting flight and when we tried to get help three people told us conflicting information. I'll stop here because it doesn't get any better. United earned zero stars! At least we did get great support from staff in the baggage drop area of Terminal C so kudos to them for their help. read more

United Airlines - Baggage Drop Terminal C - Airlines Near Me - Newark, New Jersey

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Lauren L.

1 month ago

I was absolutely shocked by United's lack of customer service. After sitting on the tarmac for five hours, our flight was canceled--and they refused to give us our checked bags back. I completely understand that weather can cause delays and cancellations. However, if United cancels the flight, I should have the option to retrieve the bag I paid to check instead of having it fly to my destination without me. The lack of communication, customer service, and common sense was incredibly disappointing. This experience was unacceptable. read more

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Pete S.

2 months ago

I am writing to say thank you and commend the exceptional kindness and service to United Airlines employee, Kirolos Abdelmaseih, who assisted my wife and me on several occasions during lengthy flight delays on Sunday, June 21st, 2026, while we were waiting to fly to Munich, Germany. He went above and beyond any reasonable assistance by moving us with his cart from one gate to another, from the United Lounge to a change of gate, and coming after we had to change planes without us ever contacting him to provide assistance to my wife who is disabled. He made what could have been a stressful day an opportunity to meet a delightful and caring person. Thank you! Peter and Randell Schmidt, Allentown, PA read more

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Sy L.

116

675

4014

1 year ago

I flew United airlines from Newark NJ to Sint Maarten. The boarding process was quick and easy. I had a different experience before boarding the plane- my face was scanned to be checked in and my seat # popped up on the screen. When I arrived to my seat I received a welcome pop-up on the screen in front of my seat with my name. That was a nice touch. I received complimentary pretzels and tea on the flight. read more

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Tina A.

3 months ago

I traveled United on the evening of July 3rd. I waited on the line at the gate to request an assigned seat from an agent. I was rudely Greeted by Glen W. He asked in Spanish "Que yo quiero" "What do you want" Instead of politely asking how can I help you ? He needs to better attend to customers and practice better costumer service! He was awful and rude ! read more

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Tammy B.

278

307

10 months ago

We have had issues in the past at Newark. Everything from rude employees to delays. Not this time. Everything from security check all the way through our flight home went smoothly. Especially great was Francisco at gate check. He was upbeat and friendly. He made us feel welcomed and valued as customers. read more

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Jnae

5 months ago

If I could give them negative stars I would. Everyone with the united badge was rude and/or extremely unhelpful. Our flight to MSN was cancelled (understandably so with the severe storms, nothing you can do about that). The problem starts with the gate agent at C97 for the 6:47 flight. She didn't even have the decency to announce the cancellation. All she did was tell 30-40 something people to walk back to the waiting area ( as we had boarded through group 4 already). As we were all trying to figure out next steps, she disappeared...never to be seen again. Briefly before she made like Houdini, we were told to scan a QR code to talk to a gate agent. Now about the oh so helpful app, which tells you to talk to a gate agent (ironic). The "gate agent" is ChatGPT .... when there are real people in your face boldly ignoring and acting like you aren't trying to go home to your family. When I tried to speak to an actual agent at another desk (with a COMPUTER) all they told me was that I had to use the app. So either improve the app to handle mass cancellations and rebooking for 40-50 people. Or have someone on site who can at the very least point people in the right direction to make a decision on next steps. The only helpful person was Anna, and she was the flight attendant not even associated with United. Thank you Anna for looking for alternative flights, handling the onslaught of questions either way humility and kindness, and acknowledging a stressful situation for everyone involved. We did more problem solving together as paying customers than the people who were HIRED to engage with us (at the very least) What could have been an understandable cancellation due to weather and a simple rebooking, turned into an unnecessary and uncomfortable experience that will have me questioning if I book is truly worth it in the future. ZERO STARS FOR UNITED AT NEWARK!!! read more

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Ashdon S.

2 months ago

absolutly dog water shiit finna crash out horrible canceled plane after 8 hour delay couldn't get luggage no info sucks dog shiit I wish them the worst literally messed entire vaca choose American Airlines instead sucks sucks sucks a$$ hate it never use this airline. read more

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Alex R.

3 months ago

United Airlines Newark has the worst customer service in the business. Everything you ask, you are directed to a QR code. They wanted to confiscate salt through TSA. No one wants to help and seems like they delay for no reason because weather is not involved. Just awful flying through this airport and employees are miserable and only there to tell you to go online to fix anything. read more

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Donna P.

842

766

4645

2 years ago

My experience is with first class only and it's always a great experience. Attendants are attentive. We usually fly a breakfast flight. Food was decent and you can order what you want prior to the flight. We always fly from EWR. read more

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Francine L.

1943

3601

12187

2 years ago

Flying United Airlines back to Los Angeles from Newark Airport which is in New Jersey. United Airlines had an issue with our airplane which delayed us by an hour. While we were boarding they needed to have some people come in to fix the bathroom stall. Overall anything can happen on a flight when getting on board and off. Patience is always great to have and actually, the staff members on the plane were super nice and fun. Things happen and sometimes you should allocate more time if you are doing a connecting flight. But thankfully I was just going back home! read more

United Airlines - United - Airlines Near Me - Newark, New Jersey

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Norbert K.

104

2108

2546

2 years ago

Sunday night was the worst experience I've had with United Airlines in the nearly 50 years of flying the carrier. We were returning home in San Diego from Newark NJ via LAX. The aircraft for UA2035 was at the EWR gate for 2 1/2 hours before our scheduled departure, but we were over an hour late taking off. Why? Because there were not enough flight attendants for our flight ... and we had to wait to board until United could get staff from another flight. No way were we going to make our connection to San Diego, which was the last LAX-SAN flight that day. Fortunately, I use the United app and was able to rebook enroute for the next morning. But we had to find our own accommodations for the night and arrange our own transportation from/to LAX. And NO compensation from United for the expenses we incurred because United at EWR couldn't properly staff a waiting aircraft for an on-time departure. read more

United Airlines - Delayed flight - Airlines Near Me - Newark, New Jersey

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Ben N.

6 months ago

Our flight was canceled and we were automatically rebooked onto a different itinerary. Our original flight was a direct flight, but the new one added a connection and significantly disrupted our plans. Because of the delay and schedule change, we also lost our hotel reservation. To make matters worse, we were downgraded from Economy Plus aisle seats to standard Economy middle seats. Despite the downgrade and the added inconvenience, no compensation or meaningful assistance was offered. We also tried contacting customer service to resolve the situation, but after waiting on hold for about 30 minutes, the call was disconnected. This made an already frustrating situation even worse. Overall, the experience was extremely frustrating. Losing the direct flight, getting much worse seats, losing our hotel reservation, and being unable to get help from customer service made this a very disappointing experience. read more

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Rian C.

5 months ago

United Airlines staff attempted to seize my wife's $20,000 medical equipment at the terminal, equipment her life depends on without any legitimate explanation or policy cited. Every question we asked was met with gaslighting: "you're being loud," "you're being aggressive," "I'm just trying to help you." We weren't being loud. We were standing there, asking for a reason that never came, while my wife was brought to tears. When I tried to write down her name, a basic, reasonable request, she threatened to put me on a list. "Oh, you're going to document me? I'm documenting you." This was not a slip of the tongue. It was a deliberate threat, used to intimidate a passenger into silence for simply asking her name. No compassion. No supervisor. No answers. Just deflection, dismissal, and retaliation from an agent who seemed more interested in asserting control than helping anyone. It felt like being told to stop resisting while someone tries to break your arm.... The aggression entirely manufactured by the person causing the harm. My wife needed that equipment. She was in tears. And United's response was threats. This was one of the most dehumanizing experiences we have ever had while traveling. United Airlines has lost us permanently. read more

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Elena N.

1984

4102

17177

3 years ago

I recent flew United roundtrip from SFO (San Francisco, CA) to EWR (Newark, NJ). I typically don't take United for longer domestic flights, but a friend was trying to use up an expiring flight credit and I had points, so we decided to fly together. The first leg was a redeye. We departed SFO at 11:45pm PST Tuesday, January 9th, 2024 and were scheduled to land 8:02am EST on Wednesday, January 10th. We landed a touch early at around 7:40am. We splurged a bit on Premier Plus seats. The seats have a leg rest was is nice. And obviously they are roomier. They served us a meal which I wasn't expecting, so I got the chicken and I think my friend got ravioli? We like sharing so it was whatever the other meal was. Drinks were included, so I got some liquor and wine. I didn't really sleep much, but the flight was fine. Other than the meal and leg rest, if you sit on the two seats closest to the window, this was comparable to the first on some domestic airlines. Our return flight departed EWR on Saturday, January 13th at 6pm EST and was scheduled to land at 9:23pm PST. I believe we landed a little early again. We originally booked Premium Plus seats (luckily this flight was much cheaper than the one there), but decided to upgraded with points to Business since they have lay flats, so I was able to sleep. It's basically United Polaris, but they don't call it that for domestic routes, so you can only use the regular United Club. I pre-ordered the chicken and my friend the burger, but he ended up with the ravioli since United never got the burger from their catering company. The food is definitely better in business as it was more flavorful and the chicken less dry. Drink offerings were the same. Tho they give you an amenity kit and a glass of champagne before takeoff. I've never been a huge fan of United, but the Business lay flats on the way back changed my mind. Not as good as Polaris for international, but worth the price to me for flights 5+ hours. If I find a deal on Premium Plus and can upgrade with points, I'd book this again in a heartbeat. 5 STARS for service 3 STARS for value = 4 STARS overall read more

United Airlines - Domestic Business Dessert - Airlines Near Me - Newark, New Jersey

United Airlines - Domestic Business Dinner - Ravioli - Airlines Near Me - Newark, New Jersey

United Airlines - Domestic Business Dinner - Chicken - Airlines Near Me - Newark, New Jersey

United Airlines - Domestic Business - Nuts - Airlines Near Me - Newark, New Jersey

United Airlines - Premium Plus View - Airlines Near Me - Newark, New Jersey

United Airlines - Premium Plus Dinner - Ravioli? - Airlines Near Me - Newark, New Jersey

United Airlines - Premium Plus Dinner - Chicken - Airlines Near Me - Newark, New Jersey

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Katy L.

7 months ago

I am writing to file a formal and urgent complaint regarding the conduct of one of your supervisors, Cynthia Sheard, as well as several employees working under her. The behavior I experienced was extremely unprofessional and unacceptable. After already having to rebook our flight due to TSA delays, my travel party and I encountered additional issues at check-in. The staff were rude, aggressive, and dismissive from the start. When we attempted to sort out our luggage--which was only one bag over the limit--the employees made derogatory remarks. As we were trying to condense our bags, one employee even told me to "shut up." When I responded by stating that this is not how customers should be spoken to, they escalated the situation further and ultimately refused to allow us to board our flight. Supervisor Cynthia Sheard's handling of the situation was equally unprofessional, and at no point did she attempt to de-escalate or address the inappropriate behavior of her staff. Instead, the disrespect and hostility were allowed to continue. This experience was not only humiliating but also completely out of line with the level of service any customer should expect. I am requesting that this incident be thoroughly investigated and that appropriate action be taken to address the conduct of the supervisor and employees involved. read more

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Darrius N.

8 months ago

Dear United Airlines Customer Relations, I am writing to formally report an incident that occurred at a United Club lounge involving two staff members on duty. I am an active-duty member of the United States military and was traveling on official orders. I clearly stated this to the staff member and presented my military ID. Despite this, I was told that I was "not active duty," which is false. I also explained that my travel was booked through DTS/SATO due to official orders. The staff member insisted that I had booked the travel myself and stated that I did not book through any company. This was also incorrect. During this interaction, the staff member proceeded to accuse me of lying. Being told that I was lying about my military status and official travel--after presenting valid identification--was unprofessional, disrespectful, and unacceptable. I expect United Club staff to treat all customers with respect, especially active-duty service members traveling on orders. I am requesting that this incident be reviewed and addressed appropriately. Please let me know if further information is required. read more

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Richard R.

715

2 years ago

I prefer United to other airlines carriers. The service is consistent and reliable. We've had the best overall experience with United. read more

United Airlines - United 737 First Class from MCO to EWR. - Airlines Near Me - Newark, New Jersey

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Frank T.

838

638

3354

3 years ago

Flying short domestic flight and United has screens with movies. So cool. AA doesn't have this. So glad I've moved to UA as my preferred carrier. Will see what great stuff they do in the future to bump up to 5 stars. read more

United Airlines - Heading to Japan! - Airlines Near Me - Newark, New Jersey

United Airlines - Cool movie display on domestic flights. - Airlines Near Me - Newark, New Jersey

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Bill A.

210

325

210

3 years ago

What can I say? Is United great...nope. Is United awful...nope. Does United take care of its frequent flyers as well as its competitors...absolutely not. The planes are dated. The flight attendants tend to be completely indifferent to your existence at best. The flight costs are decent, but not great. United is the epitome of "middle of the road". You won't hate it, but you won't like it either. read more

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Naz Damla A.

1 year ago

I've flown internationally for years--5-6 Europe trips annually, plus countless domestic flights--and I've never been treated so poorly as I was by a United agent at Newark on July 12, 2025 by Erica whose badge was covered/ had a sticker that said happy (!) so I had a ask her name to another employee, ha! Despite having a confirmed Delta status match (traveling with my two young kids), I was yelled at bag drop. One suitcase was two pounds over; I calmly tried to resolve it with an extra bag I brought, but the agent who was extremely rude and condescending dismissed my status, yelled at me in front of others, refused to help, and talked about me to the next customer while I was there. All I said was "it is just two pounds" which was a reaction and not an objection since I already had an empty bag to carry over the weight, she walked away yelling and accusing me of the things I didn't say. Hope the manager has this recorded to see the level of rudeness in their "friendly skies". My child cried afterward in the bathroom from the stress of watching it unfold. The flight itself was good--kind crew, smooth connection, tasty kids' meals--but the Newark experience was dehumanizing and left me shaken. I've never been treated like that by any airline (or a brand employee) anywhere. United needs to seriously re-train ground staff on basic professionalism and respect. But, I'll stick to Delta meanwhile -- at least their employees know basic communications read more

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Kayleigh S.

9 months ago

Chu Marquez was amazing! He helped get me home on time when everyone else not only failed to do so but were complete jerks. Thank you!

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Ervin S.

Don’t See Your Question? Ask Away!

334

383

2604

2 years ago

If I could give United a negative -100 I would. Got to the airport via Uber at 5 for an 8pm flight. Been in the East coast visiting family, hunting, fishing, graduation and golf for the past 2 months. Prior to my arriving, my flight was cancelled and i had to stay/ sleep over at the airport for 6 hours. so I was hoping it would be smoother this time around. So I am waiting at my gate and get a delay notification, then another and it is now past flight time at 8:15pm...Then I get notified it is CANCELLED!!! I ask about my bag and they said go to luggage claim. They say I cannot get it as it may cause problems. I wanted my bag because I would have extended my stay...So I Uber back to my dad's house and call United. I wanted an Uber credit versus a hotel voucher for the huge inconvenience United has caused going to NY: NJ and now going back to CA. They say that I have to email them!!!! The advisor on the phone also tells me that I would probably get nothing!!!! So I chill overnight and go to the airport at 2pm the next day...While boarding they say there is another delay. Thankfully after the first delay we finally get on board and leave. Once I arrive I do not see my checked in bag from the day before. They finally find it...Another inconvenience and worry since I had some valuables. This is the 3rd time in 4 flights that my flight has been delayed or cancelled!!! I am annoyed and disappointed since I have flown with United for 3 decades. I have quite a bit of miles but will be taking my next Travel needs to American Airlines or Delta to give them a try. Not sure what happened to. United but they need to up their game and improve their customer experience. In addition, their gate attendants and phone advisors are useless. Talk about NO customer service skills or process knowledge. You are literally left to fend for yourself. I would not recommend United at this time. Just say NO!!! read more

United Airlines - United delayed and eventually cancelled my flight around 9pm. Trying American Airlines next. 2nd cancellation on this trip! - Airlines Near Me - Newark, New Jersey

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More info about United Airlines

3 Brewster Rd
Terminal C
Newark, NJ 07114
Directions
(800) 864-8331
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Visit Website
https://www.united.com

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Does United Airlines have free WiFi?

Yes, United Airlines has free WiFi.

Ask the Community - United Airlines

How can I speak to a flight representative quickly?

I had to call United Airlines customer service at 1.877.456.2077 because the app wouldn’t let me make a same-night reservation after midnight. The woman who answered was honestly great. She was friendly, patient, and really helpful, and she got…

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United Airlines

1.5(1.2k reviews)

0.6 mi

Our flight from Japan to New Jersey was great up until we were about to land in New Jersey. We had…read moreto circle around in the air for about an hour because there was a line of planes down below in the way of where we were supposed to land. This caused our 3 hour layover to our connecting flight to become a 30 minute layover. It was absolutely ridiculous...how are we supposed to go through immigration, grab our checked luggage, and recheck it in. All to take a train and then bus back to the front of the airport. To go through airport security all over again. Mind you we had to run to our gate since it was the last gate of course. This was just a crazy experience to go through. There should be more organization for individuals who are trying to get to a connecting flight. Maybe another line that specifically says connecting flight, in order for the process to be sped up. All of that to get to our gate and find out that boarding was delayed.... Once we got to FLL airport, we went to get our checked luggage to find out that my friend's duffle bag was as still in Newark. Mind you her bag was the first to be placed to get checked back in. Luckily they shipped it the next day to her house. But she should've received her bag right after deplaning just like the rest of us. I'm disappointed but relieved that my friend received her duffle bag in one piece.

I cannot say enough about the exceptional customer service I received. After a very difficult year…read morecaring for my son through ongoing medical challenges, my flight credit expired before I was able to use it. When I reached out to explain the circumstances, I was met with genuine compassion, understanding, and professionalism. Wendy took the time to review my situation, listen to my concerns, and offer a solution that truly helped my family during a stressful time. Despite my credit having expired, she treated me with kindness and empathy and worked to provide relief when I needed it most. In a world where customer service often feels transactional, this experience was a reminder that exceptional people still make a difference. I am incredibly grateful for the support, flexibility, and care that was shown to me and my family. Thank you, Wendy, for your compassion and outstanding customer service. Your kindness will not be forgotten.

Gate 98, nice view

Beautiful A terminal

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Terminal A, Door 4

Air Premia

3.0(2 reviews)

1.1 mi

Took this flight on a whim because it was the cheapest NY to Seoul for the day we needed. New plane…read more(we checked) which was clean and had good lighting. EXTREME leg room. Only downside was that entertainment was primarily in Korean, but we planned ahead so this wasn't an issue for us (we're a cat). Meals were decent (for airline meals - beef and veggies and pork and rice). Talked about how we wish we flew them on the way home. We don't really get the budget but professional service airline schtick but eh, it was pretty lux for economy for us.

I was on a flight YP131 from Incheon, Korea, to Newark on August 15th. I got sick a few days after…read moreI arrived in Newark because one flight attendant on this flight was ill; she was the only one wearing a face mask and coughing. I'm 100% sure I caught it from her because I didn't go anywhere during the weekend since I got back on Friday. If you work in the service industry, there's a simple rule: if you are sick, stay home. Obviously, this airline doesn't care about its passengers. They allowed an ill flight attendant to work a 15-hour flight. What a shame. A week later, I'm still not 100%

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JetBlue

2.2(165 reviews)

0.7 mi

I had to call 1.866.514.0176 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.866.514.0176 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

Looking for flights from the New York City's Manhattan area (Financial district), there are a few…read moreairports nearby like JFK, EWR, LaGuardia. I decided to book a flight, recently, with JetBlue on a nonstop flight from Newark Liberty International Airport to Orlando International Airport, and it was a great experience! It was my first time flying out of Newark Liberty, and I booked the late night nonstop flight departing around 9:00 PM because I needed to get to Orlando for race day packet pickup for the RunDisney Springtime Surprise 2026 race. It worked out perfectly, but I did get to the hotel around 1:30 A.M though! There were a lot of open seats available on the flight! Having some extra space on a late night trip made the journey much more comfortable and relaxed! Boarding was smooth and fast! The service was also fantastic. The flight attendants were friendly, and attentive throughout the flight, even though it was a later departure! The flight itself was smooth, and before I knew it, I was arriving in Orlando Florida! This was an excellent JetBlue experience. Comfortable flight, plenty of open seats, great service, and the convenience of a nonstop route from Newark to Orlando. I would definitely book this route again in the future and look for potential flights into EWR from Las Vegas!

Comfortable modern planes.

JetBlue

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JetBlue

Spirit Airlines

1.6(152 reviews)

0.3 mi

The experience was definitely worse than that on other airlines like Delta, but given how cheap the…read moreticket was, I guess I couldn't really complain. A few things to note if you're going for Spirit Airlines: - Even water cost money! Bring a water bottle with you and full it up before boarding. - Download a movie or bring a book to read. They don't provide any form of entertainment during the flight. - The seats do NOT recline. I regretted doing an overnight flight. I thought I could sleep on the plane, but it was so uncomfortable, I couldn't really sleep. I feel like I'd be fine on a daytime flight though. - Delays are pretty likely. Mine was initially delayed for 20 minutes and in the end, an hour. It could be troublesome if it's an connecting flight and you might miss the next one. If they have super cheap tickets again, I'd probably choose them, except for overnight flights.

Absolutely horrendous!! Service is awful, slow and always unprofessional. They just don't care…read moreabout customer service.

This is a mess. I will NEVER fly Spirit again.

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Delta Air Lines

1.8(36 reviews)

0.3 mi

We booked Delta Airlines for an international trip (8+ hour flight). My husband is 6'4" and…read morestandard coach is way to small for him. The most positive aspect of this flight was the staff, hands down super nice & professional. We booked comfort + because of the extra leg space but there was nothing comfort about it except a little extra leg room. The seats were unbearable the lower back was completely con-caved & painful. Unfortunately the flight was full so we couldn't even switch seats. We stuffed pillows behind our back to help a little. The dinner was a spicy rice (ok if you like spicy) with what looked like chicken. Lufthansa does a much better job with meals comparatively. For breakfast we received an egg on English muffin. Only 4 bathrooms for such a huge plane is definitely not good... they said they would clean them throughout the flight, but every time I used it, it was a mess... disappointing for sure. Overall the expensive price for comfort + wasnt worth it at all.

Been awhile since I flew Delta Terminal A Newark airport…read more Well arrived 3 am for 6am flight to Japan and other airline check-ins are open.... Line already started and the Delta employees show up 415 am.... Unless it has changed I thought show time was 3 hours for international and 2 hour for domestic flights. We showed up early since the gov shutdown and issues with the air traffic controllers... so does that mean the check-in section can be even more lazy and who's up when they want? Please let me know if I am wrong about the show times for international and domestic flights.

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Braised beef, mashed potatoes and string beans, with tiramisu cake

American Airlines

1.7(144 reviews)

0.6 mi

Absolutely love AA... Don't always have the best experience, but I do fly weekly and have flown…read morenearly all domestic (and many int'l) brands throughout my many years and AA overall is my selection. Quite tired of all the negative reviews, mostly from inexperience, non-business travels who are very inflexible and/or have no clue how to schedule connecting flights or ow to properly pack or what to expect when utilizing air travel, which are 99% of the 1 or 2 star reviews for most any airline, especially the extremely large ones like AA. My experience isn't inline with these negative reviews and I use AA weekly. 95% of the experience is very positive, mostly ontime, comfy, and professional. Highly recommend AA!

American Airlines Newark check-in staff this morning around 4:15 AM were extremely rude and…read moreunprofessional. The entire customer service experience was nasty from the beginning. What really bothered me was seeing a Spanish-speaking passenger struggle because he didn't speak much English, and the staff showed little patience or professionalism. It honestly came across as dismissive and discriminatory instead of helpful. To make matters worse, the flight attendants were not pleasant either and carried attitude throughout the flight. I'm currently connecting in Dallas and hoping the next flight experience is completely different because so far this has been unacceptable customer service. Do better, American Airlines. Side note I wish I could give zero stars.

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Frontier Airlines

1.3(45 reviews)

0.3 mi

What a a great deal, great flight, and great staff…read more This flight was from LMM to EWR and it was 4 hours of smooth sailing. We purchased the seats three rows back from the entrance door where the middle seat can't be purchased so we could have all three seats to ourselves months in advance and got a great deal. The seats were pretty comfy and there was a lot of legroom compared to economy. The service was great and the pilots did a great job too. I've flown Frontier a couple times over the years but this was the best flight I've ever had with them, other than the flight from EWR to LMM. Thanks again for everything. Safe travels :)

Exhausting Experience - Missed Connections, Delays, and Zero Support…read more I missed both of my connecting flights with @FlyFrontier -- outbound and return. I booked Frontier for my NYC-LA trip from May 29 to June 5. They sold me a connecting itinerary with only 50-70 minutes between flights. That's not just tight -- it's impossible. I was supposed to fly Santa Ana Denver NYC (LGA) But my flight was delayed until I missed the connection again. So they rerouted me to Santa Ana Denver Atlanta NYC That's 3 flights with 22-hour overnight layover, just to reach the same coast. I couldn't believe No hotel. No help. No luggage. I had to: - Buy clothes - Spend on food - Pay $50+ for transport - Use 35,000 Marriott points for hotel And this happened across almost every flight I took -- delay after delay. The next day, I went to the Frontier counter at DEN to print my boarding pass and sort things out. To my shock -- I saw that a direct flight from Denver to NYC was available. I had asked for that exact flight the night before. The agent told me: "Unavailable." I begged for help. I was exhausted. The only answer I got was: "No. It's airline policy." They offered that same direct flight... for $400 more -- on top of the $495 I already paid. When I finally got to NYC, they told me to pick up my bag at LGA. At midnight I went. No staff. Just silence. Now I have to return to the airport again tomorrow, just to pick up a luggage that should've arrived with me. This isn't "low-cost" travel. It's high-cost chaos. @FlyFrontier #FrontierFail #FlyFrontier #Frontier #NeverAgain

16.8 mi•LaGuardia Airport

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JetBlue Airways

4.1(49 reviews)

I had to call 1.855.510.3558 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.855.510.3558 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.855.265.3023 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.855.265.3023 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

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Air France

4.0(22 reviews)

0.4 mi

I had to call 1.877.456.2077 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service. I had to call 1.877.456.2077 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room…read morefor the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.I had to call 1.888.462.1105 to make our reservation because the app wouldn't let me book a room for the same night after midnight. The lady who answered the phone was wonderful--very kind, helpful, and efficient. I didn't get her name, unfortunately, but she made the reservation for us, explained how to find the property since it's somewhat hidden, and got us checked in quickly when we arrived. We stayed in a two-bedroom room, which worked out really well for our family. After a long day of traveling, having the extra space made it much easier for everyone to relax and get a good night's sleep. The property does show some signs of age, and we noticed that the second bedroom was missing the TV remote, but everything was clean, quiet, and comfortable. The staff member also let us know that free breakfast was offered, but we slept so well that we ended up missing it! Despite a few minor issues, we enjoyed our stay and really appreciated the friendly and helpful service.

The Air France Airlines main customer service number is 1 844 (239) 04-22 ™ Or 1.844.239.0422 AN. This number is available 24/7 for booking,

The Air France main customer service number is 1.(855) 265-30-23BL or 1·855·830·57·23BL.

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Newark Liberty International Airport - EWR

2.4(3.4k reviews)

0.6 mi

I had to check my bag at my last layover in Atlanta lot's of hustle and bustle, same in Newark as…read moreusual. Things generally run smoothly with things with TSA depending on the airlines and I can say the same for most everything here and usually no complaints it's just a larger airport. This time around I flew Delta and for me I'm grateful everything went smoothly even with such a short distance Gainsville to Jersey with one layover sometimes this can be frustrating but all is well and they know what they are doing. You are not going to get any personal attention like you do at the smaller airports. Newark is large and always very crowded I actually prefer Atlanta but I never spend much time in either thankfully. On my return home at Newark my flight again was on time and everything at the airport went ok. It's always a lot of chaos and I noticed that there was a lot going on from a major multi year construction as part of a massive regional modernization framework being done. All of this has made moving around a little bit more challenging in certain areas of the airport. Some of the active projects include a 3.5 billion replacement of the AirTrain system and initial upgrades for a 200 million dollar overhaul of terminal B and ongoing airfield and radar enhancements. This definitely made it a little more difficult for me as well to navigate through where I needed to go. Still grateful that Newark is only 20 minutes from my son and daughter in laws. Address: 3 Brewster Rd Newark NJ 07114 General Phone: (973)961-6000 Wheelchair accessible *** Currently under construction ***

Such a run down airport. First the escalator up to the air trains Wawa squeaking so loud and rusty…read more Then the air trains were out of service so we had to catch a bus. No lounges, very limited food options. This airport needs a makeover. The only plus is that it's easy to get through TSA.