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    Air Premia

    3.0 (2 reviews)
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    United Airlines - Gate 98, nice view

    United Airlines

    1.5(1.2k reviews)
    0.6 mi

    Our flight from Japan to New Jersey was great up until we were about to land in New Jersey. We had…read moreto circle around in the air for about an hour because there was a line of planes down below in the way of where we were supposed to land. This caused our 3 hour layover to our connecting flight to become a 30 minute layover. It was absolutely ridiculous...how are we supposed to go through immigration, grab our checked luggage, and recheck it in. All to take a train and then bus back to the front of the airport. To go through airport security all over again. Mind you we had to run to our gate since it was the last gate of course. This was just a crazy experience to go through. There should be more organization for individuals who are trying to get to a connecting flight. Maybe another line that specifically says connecting flight, in order for the process to be sped up. All of that to get to our gate and find out that boarding was delayed.... Once we got to FLL airport, we went to get our checked luggage to find out that my friend's duffle bag was as still in Newark. Mind you her bag was the first to be placed to get checked back in. Luckily they shipped it the next day to her house. But she should've received her bag right after deplaning just like the rest of us. I'm disappointed but relieved that my friend received her duffle bag in one piece.

    I cannot say enough about the exceptional customer service I received. After a very difficult year…read morecaring for my son through ongoing medical challenges, my flight credit expired before I was able to use it. When I reached out to explain the circumstances, I was met with genuine compassion, understanding, and professionalism. Wendy took the time to review my situation, listen to my concerns, and offer a solution that truly helped my family during a stressful time. Despite my credit having expired, she treated me with kindness and empathy and worked to provide relief when I needed it most. In a world where customer service often feels transactional, this experience was a reminder that exceptional people still make a difference. I am incredibly grateful for the support, flexibility, and care that was shown to me and my family. Thank you, Wendy, for your compassion and outstanding customer service. Your kindness will not be forgotten.

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    United Airlines - Beautiful A terminal

    Beautiful A terminal

    United Airlines - Terminal A, Door 4

    Terminal A, Door 4

    United Airlines - Warm & Cozy Vegetarian Dinner For A Direct Mallorca Flight

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    Warm & Cozy Vegetarian Dinner For A Direct Mallorca Flight

    JetBlue

    JetBlue

    2.2(164 reviews)
    0.4 mi

    Looking for flights from the New York City's Manhattan area (Financial district), there are a few…read moreairports nearby like JFK, EWR, LaGuardia. I decided to book a flight, recently, with JetBlue on a nonstop flight from Newark Liberty International Airport to Orlando International Airport, and it was a great experience! It was my first time flying out of Newark Liberty, and I booked the late night nonstop flight departing around 9:00 PM because I needed to get to Orlando for race day packet pickup for the RunDisney Springtime Surprise 2026 race. It worked out perfectly, but I did get to the hotel around 1:30 A.M though! There were a lot of open seats available on the flight! Having some extra space on a late night trip made the journey much more comfortable and relaxed! Boarding was smooth and fast! The service was also fantastic. The flight attendants were friendly, and attentive throughout the flight, even though it was a later departure! The flight itself was smooth, and before I knew it, I was arriving in Orlando Florida! This was an excellent JetBlue experience. Comfortable flight, plenty of open seats, great service, and the convenience of a nonstop route from Newark to Orlando. I would definitely book this route again in the future and look for potential flights into EWR from Las Vegas!

    Two stars as my flight from Rochester to Puerto Plata was uneventful and as expected. My issue…read morearises from the fact that on my departure date from puerto plata, I received a text and email at 7am when my flight was scheduled to leave at 3:30, depart the hotel at noon that flights were canceled due to north east weather. Thunderstorms had been bad in the area. I get that things happen but Jet Blue did not handle this properly. Their instructions were to go to the app and book other flights. There was a flight the following day and Monday. But then the app went glitchy and would only show a white screen. The website did the same thing. Eventually I did get another email that said no flights were available but they'd keep looking to rebook until August 11th but if we could find other flights then to cancel and they would provide a full refund. We had to do that because there was no way I was staying in the Dominican another 5 days. The issue is that JetBlue was the only airline canceling the number of flights they did. Other airlines were still flying into JFK. Yes, safety first. But I waited hours for JetBlue to call me when their screens were white and glitchy as they were not prepared to handle the site traffic after their mass cancellations. No time during my call did the agent say,"yeah, no flights are available for the next week for your departure. Just hang in there. We are going to add additional flights. But in meantime, why don't you go check with the hotel to see if they have room for another day?" No, we ended up spending an additional $1500 on flights on copa air that flew to Toronto and then had to get a hotel there and rent a car in the morning and drive to Rochester. Jet Blue's entire handling of this was so inadequate and rookie level. Also, the agent did send me a reimbursement request form but their rules to it are insane. No accountability and they only reimburse in travel points. No accountability for the chaos they caused. I get flights get canceled. Their resolution and response time in that scenario on 8/8 was completely unprofessional, inadequate, and amateur level. Two stars because at least departure was smooth. Do better Jet Blue.

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    JetBlue - Comfortable modern planes.

    Comfortable modern planes.

    JetBlue - JetBlue

    JetBlue

    JetBlue - JetBlue

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    JetBlue

    Delta Air Lines

    Delta Air Lines

    1.8(36 reviews)
    0.9 mi

    We booked Delta Airlines for an international trip (8+ hour flight). My husband is 6'4" and…read morestandard coach is way to small for him. The most positive aspect of this flight was the staff, hands down super nice & professional. We booked comfort + because of the extra leg space but there was nothing comfort about it except a little extra leg room. The seats were unbearable the lower back was completely con-caved & painful. Unfortunately the flight was full so we couldn't even switch seats. We stuffed pillows behind our back to help a little. The dinner was a spicy rice (ok if you like spicy) with what looked like chicken. Lufthansa does a much better job with meals comparatively. For breakfast we received an egg on English muffin. Only 4 bathrooms for such a huge plane is definitely not good... they said they would clean them throughout the flight, but every time I used it, it was a mess... disappointing for sure. Overall the expensive price for comfort + wasnt worth it at all.

    Been awhile since I flew Delta Terminal A Newark airport…read more Well arrived 3 am for 6am flight to Japan and other airline check-ins are open.... Line already started and the Delta employees show up 415 am.... Unless it has changed I thought show time was 3 hours for international and 2 hour for domestic flights. We showed up early since the gov shutdown and issues with the air traffic controllers... so does that mean the check-in section can be even more lazy and who's up when they want? Please let me know if I am wrong about the show times for international and domestic flights.

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    Delta Air Lines
    Delta Air Lines
    Delta Air Lines - Braised beef, mashed potatoes and string beans, with tiramisu cake

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    Braised beef, mashed potatoes and string beans, with tiramisu cake

    American Airlines

    American Airlines

    1.7(144 reviews)
    0.6 mi

    Absolutely love AA... Don't always have the best experience, but I do fly weekly and have flown…read morenearly all domestic (and many int'l) brands throughout my many years and AA overall is my selection. Quite tired of all the negative reviews, mostly from inexperience, non-business travels who are very inflexible and/or have no clue how to schedule connecting flights or ow to properly pack or what to expect when utilizing air travel, which are 99% of the 1 or 2 star reviews for most any airline, especially the extremely large ones like AA. My experience isn't inline with these negative reviews and I use AA weekly. 95% of the experience is very positive, mostly ontime, comfy, and professional. Highly recommend AA!

    American Airlines Newark check-in staff this morning around 4:15 AM were extremely rude and…read moreunprofessional. The entire customer service experience was nasty from the beginning. What really bothered me was seeing a Spanish-speaking passenger struggle because he didn't speak much English, and the staff showed little patience or professionalism. It honestly came across as dismissive and discriminatory instead of helpful. To make matters worse, the flight attendants were not pleasant either and carried attitude throughout the flight. I'm currently connecting in Dallas and hoping the next flight experience is completely different because so far this has been unacceptable customer service. Do better, American Airlines. Side note I wish I could give zero stars.

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    American Airlines
    American Airlines
    American Airlines

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    Frontier Airlines - When I finally got to NYC, they told me to pick up my bag at LGA.  At midnight I went.  No staff. Just silence.

    Frontier Airlines

    1.3(45 reviews)
    0.9 mi

    What a a great deal, great flight, and great staff…read more This flight was from LMM to EWR and it was 4 hours of smooth sailing. We purchased the seats three rows back from the entrance door where the middle seat can't be purchased so we could have all three seats to ourselves months in advance and got a great deal. The seats were pretty comfy and there was a lot of legroom compared to economy. The service was great and the pilots did a great job too. I've flown Frontier a couple times over the years but this was the best flight I've ever had with them, other than the flight from EWR to LMM. Thanks again for everything. Safe travels :)

    Exhausting Experience - Missed Connections, Delays, and Zero Support…read more I missed both of my connecting flights with @FlyFrontier -- outbound and return. I booked Frontier for my NYC-LA trip from May 29 to June 5. They sold me a connecting itinerary with only 50-70 minutes between flights. That's not just tight -- it's impossible. I was supposed to fly Santa Ana Denver NYC (LGA) But my flight was delayed until I missed the connection again. So they rerouted me to Santa Ana Denver Atlanta NYC That's 3 flights with 22-hour overnight layover, just to reach the same coast. I couldn't believe No hotel. No help. No luggage. I had to: - Buy clothes - Spend on food - Pay $50+ for transport - Use 35,000 Marriott points for hotel And this happened across almost every flight I took -- delay after delay. The next day, I went to the Frontier counter at DEN to print my boarding pass and sort things out. To my shock -- I saw that a direct flight from Denver to NYC was available. I had asked for that exact flight the night before. The agent told me: "Unavailable." I begged for help. I was exhausted. The only answer I got was: "No. It's airline policy." They offered that same direct flight... for $400 more -- on top of the $495 I already paid. When I finally got to NYC, they told me to pick up my bag at LGA. At midnight I went. No staff. Just silence. Now I have to return to the airport again tomorrow, just to pick up a luggage that should've arrived with me. This isn't "low-cost" travel. It's high-cost chaos. @FlyFrontier #FrontierFail #FlyFrontier #Frontier #NeverAgain

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    Frontier Airlines
    Frontier Airlines
    Frontier Airlines

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    United Airlines

    United Airlines

    2.1(71 reviews)
    1.1 mi

    I am writing to say thank you and commend the exceptional kindness and service to United Airlines…read moreemployee, Kirolos Abdelmaseih, who assisted my wife and me on several occasions during lengthy flight delays on Sunday, June 21st, 2026, while we were waiting to fly to Munich, Germany. He went above and beyond any reasonable assistance by moving us with his cart from one gate to another, from the United Lounge to a change of gate, and coming after we had to change planes without us ever contacting him to provide assistance to my wife who is disabled. He made what could have been a stressful day an opportunity to meet a delightful and caring person. Thank you! Peter and Randell Schmidt, Allentown, PA

    For reservation 18666660203 or customer-service assistance, use United Airlines Center' official…read morewebsite or verified contact channels rather than an unverified phone number. United Airlines Center offers travelers a range of services designed to make every stage of the journey more convenient and manageable. From planning a trip and selecting flights to navigating the airport and reaching the final destination, the overall travel experience involves many important details. For business travelers, families, and individuals traveling for leisure, having access to flexible options and helpful services can make a significant difference. Travel Options Designed for Different Needs Every journey is different, and travelers may have different priorities when arranging their flights. Some passengers focus on convenient schedules, while others may look for cabin comfort, connecting flights, baggage options, or services that fit their individual plans. A well-organized travel experience can help passengers manage these details with greater confidence before departure. Whether the journey involves an important business trip, a family vacation, or a long-awaited visit to another destination, careful planning can make the overall experience smoother. Reviewing travel details in advance and understanding available options can also help passengers prepare for changes or unexpected situations. Comfort Throughout the Journey The experience of flying is not limited to reaching a destination. The time spent at the airport and onboard can also play an important role in how passengers remember their trip. Comfortable seating options, onboard services, entertainment, refreshments, and other available amenities can contribute to a more pleasant journey. For longer flights, travelers may particularly value opportunities to relax, work, enjoy entertainment, or simply take a break from their usual routine. Different cabin experiences and service options allow passengers to choose arrangements that best match their travel preferences and requirements. Support When Travel Plans Change Travel plans do not always remain exactly as scheduled. Weather conditions, personal circumstances, changing schedules, and other unexpected events can sometimes require travelers to review or modify their arrangements. In these situations, clear information and appropriate customer assistance can be important. Passengers should always review their reservation details and use official United Airlines Center channels when they need assistance with bookings, flight changes, cancellations, baggage questions, or other travel-related matters. Checking the latest information directly through official sources can help ensure that passengers receive accurate guidance for their specific reservation. An Experience Beyond the Flight A complete travel experience includes more than the time spent in the air. Airport check-in, security preparation, boarding, connections, baggage collection, and arrival at the final destination are all part of the journey. Efficient planning and clear communication can help reduce unnecessary stress during these different stages. Travelers may also benefit from reviewing baggage allowances, check-in requirements, travel documents, and flight updates before leaving for the airport. Taking a few minutes to prepare these details in advance can make the journey easier to manage. Making Every Journey More Memorable Air travel connects people with business opportunities, family members, new destinations, and important experiences. For some passengers, a flight is simply transportation, while for others it represents the beginning of a major event, vacation, or personal milestone. A successful journey often comes from combining careful preparation with reliable travel information and services that support the passenger from departure through arrival. By planning ahead, staying informed, and using official resources when assistance is needed, travelers can focus more on the purpose of their trip and enjoy the experience along the way. For reservation 18666660203 or customer-service assistance, use United Airlines Center' official website or verified contact channels rather than an unverified phone number."

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    United Airlines - The United Airlines main customer service number is *1 (877) (419) (00-41)KB or 1-877 (419) 0041. This number is available 24/7 for booking,

    The United Airlines main customer service number is *1 (877) (419) (00-41)KB or 1-877 (419) 0041. This number is available 24/7 for booking,

    United Airlines
    United Airlines

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    Newark Liberty International Airport - EWR - Lower lobby

    Newark Liberty International Airport - EWR

    2.4(3.4k reviews)
    0.6 mi

    I had to check my bag at my last layover in Atlanta lot's of hustle and bustle, same in Newark as…read moreusual. Things generally run smoothly with things with TSA depending on the airlines and I can say the same for most everything here and usually no complaints it's just a larger airport. This time around I flew Delta and for me I'm grateful everything went smoothly even with such a short distance Gainsville to Jersey with one layover sometimes this can be frustrating but all is well and they know what they are doing. You are not going to get any personal attention like you do at the smaller airports. Newark is large and always very crowded I actually prefer Atlanta but I never spend much time in either thankfully. On my return home at Newark my flight again was on time and everything at the airport went ok. It's always a lot of chaos and I noticed that there was a lot going on from a major multi year construction as part of a massive regional modernization framework being done. All of this has made moving around a little bit more challenging in certain areas of the airport. Some of the active projects include a 3.5 billion replacement of the AirTrain system and initial upgrades for a 200 million dollar overhaul of terminal B and ongoing airfield and radar enhancements. This definitely made it a little more difficult for me as well to navigate through where I needed to go. Still grateful that Newark is only 20 minutes from my son and daughter in laws. Address: 3 Brewster Rd Newark NJ 07114 General Phone: (973)961-6000 Wheelchair accessible *** Currently under construction ***

    Such a run down airport. First the escalator up to the air trains Wawa squeaking so loud and rusty…read more Then the air trains were out of service so we had to catch a bus. No lounges, very limited food options. This airport needs a makeover. The only plus is that it's easy to get through TSA.

    Photos
    Newark Liberty International Airport - EWR - Going downstairs to Baggage Claim

    Going downstairs to Baggage Claim

    Newark Liberty International Airport - EWR - Starbucks in Terminal A near gate 28

    Starbucks in Terminal A near gate 28

    Newark Liberty International Airport - EWR - Global Bazaar food court

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    Global Bazaar food court

    Air Premia - airlines - Updated August 2026

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