I was broken down in Mendocino and Jody gave me his spear car and came pick me up on the side of…read morethe road just south of Mendocino. Simply amazing and I love supporting small businesses. So grateful!!

Jody and A1 Auto Rental in Ft. Bragg were livesavers! Had a truck break down over New Year's…read moreEve/Day in Ft. Bragg and we needed to get to Ukiah for a long-term car rental. No Ubers or taxis available in Ft. Bragg at the time, but Jody got back to us very quickly, picked us up at a local hotel and took us back to the office where we dropped him off. Zero fuss, in the car in minutes and on our way. Drop off and billing were a breeze and Jody made it all work. Top notch service and a great price - Jody and A1 Auto Rental are A++++!

Amazing!!! Mike and Jessica were both absolutely amazing!!…read more We were visiting Mendocino from out of town when we had a mishap that lead us to having our Jeep towed to them in Fort Bragg. This occurred on a Saturday and we were stranded with no Uber or public transportation . The only rental car facility was also closed. Mike out of his generous heart went way above and beyond with small town hospitality to help 2 stranded strangers. Without going into details he arranged everything we needed , without even being asked, to get us a way back to our hotel in Mendocino. And we never even purchased a thing from them!! That is how amazing they are!! The next vehicle purchase we make will be from them, even though it is a 4 hour drive for us. It will be well worth it to us to support this great business! Thanks Mike and Jessica! We made it home!

Home of Mikes AutoHOUND. This location has all you need when it comes to your vehicle needs, if you…read moreare looking for a car they can point you in the right direction, if a car rental is what you need Enterprise has a location at this business. Located right off of HWY 1 at Chestnut and Franklin Street intersection.

I had a car reservation for June 22. I pre-paid for this car over two months in advance. I received…read moreNO notice by email or telephone that said this office location was going to be closed for good. In fact, 2 days ago, I received an email confirming my pick up on Thursday!When I called the phone number on the door, I got a snotty girl named Rachel from Santa Rosa, who said if I wanted a rental car today, I would have to come to Santa Rosa. That location is over an hour and a half from where I was standing. This is horrible & unacceptable! This is not good business!! When I called customer service, the customer service rep didn't even know the location was closed. He said he would cancel the reservation and my refund would arrive in 7 to 10 days! I was also told that Hertz would not be charging me the $100 cancellation fee! How gracious of them! I was, also, told that Hertz will NOT offer any inconvenience credit for the trouble they caused me. I needed this car to pick up my elderly parents for a weekend trip because they can't fit in my pick up. Our plans have been ruined thanks to Hertz!! I would NEVER recommend Hertz, EVER!

Horrible! I was picking up my car today and when I arrived at the place I stood there in the lobby…read morefor a good 10 minutes before I called the phone number of the place hoping it would prompt the person to come and answer the phone. When the lady did finally come in side, she was rude and short and acted like it was a burden to her to rent the car out. When the paper work was done, she said she was going to pull the car out front but disappeared for another 10 or so minutes . I looked around the building and she was hosing down the car. The car was just hosed off .. not vacuumed, not clean and was NOT full of gas. The trunk wouldn't open at first but when it did I struggled to get it closed. The dash light indicated it needs to go in for service and it runs like a piece of crap. If it were not for having to have my car repaired, I would have walked away.

Burt was the most helpful enterprise associate I have ever dealt with! Honestly, if he isn't…read morerunning that branch he should be! Give that man a raise! He sat on the phone for over an hour calling other locations to help me resolve a different enterprises screw up! And boy was there a bunch of em all from one location! Anyway, thanks for being awesome Burt/bert !!!!

Bart provided the best customer service. Did a last minute rental and he was so helpful to get me…read moreset up to return the car at a different location. Thanks much!!

I want to give a shout out to an employee Jenne Beaument, assistant branch manager at 717 South…read moreState street. I was broken down on the side of the road, had to have my van towed in, she was so understanding, if your in need of a rental for whatever reason, use ENTERPRISE... this is a little late I was there July 9, its the nice ones you never forget, above and beyond. thank you again

Booked a last minute reservation online when our truck was at the dealer next door. In and out of…read morethe office in less than a minute, the clean and fairly new car was right there and we were on our way in less than 5 minutes total. Friendly and knowledgable staff that were way better than almost any other rental office I have been at in the last several years. Great job and A+++ for the Ukiah Enterprise!

This is a huge Thank You to Kaylan at the Lakeport location. Flying in to SFO on a Friday in March,…read morewe needed a car to drive back to Lake County. The website wouldn't let us schedule the return as we needed but Kaylan went in to modify our reservation so everything went absolutely perfectly! She has also helped us in the past and is so friendly and professional. Thanks again! Larry & Linda G.

We pick you up? Really though just made reservations through my insurance company because my car…read morewas damaged. They don't have the staff that enables them to actually pick anybody up past 10 mlies. I can walk 10 miles what a joke. They also close at 4:00 not convenient for a working person. Enterprise we pick you up what a joke false advertising

We pop in every month or so for my son to browse all the cool bikes and accessories. The owners…read morehave been friendly each time and helpful with our questions. Admittedly, we had a couple rough interactions many years ago like I'm seeing are in other past reviews, but for a good while we have consistently had nothing but pleasant interactions here and we really enjoy coming into their shop! So we hope anyone with more negative reviews will give them another shot. We recently brought in my son's little GT bmx bike that needed something with the pedals fixed. (Important to note: We live here on the coast and have had such a small space with no garage, so this bike has spent several years out in the coastal elements. Therefore to sum it up best, its appearance would fit right in at a junkyard. Despite its appearance, our son still gets so much enjoyment out of this bike.) The owner at Fort Bragg Cyclery was kind, tactful and polite despite the sight he was seeing looking at this thing. He determined what level of "fixed" we were going for considering the poor-overall condition, and got the work done pretty quick and for a good price! The rust-bucket bmx bike lives on thanks to Fort Bragg Cyclery, and it continues to be enjoyed often! (These days we now have a nice little shed set up for our kids to store their newer mountain bikes which they're taking fantastic care of .)

It is difficult to get their attention to answer questions in their store and when you finally do,…read moreyou are sorry you asked. Just flat out rude people who should not own/run a public facing business.