I called office at 11:00 on a Saturday. Jay called me back, asked for my address. Jay said he would…read morebe at my house in 30 minutes. Jay was right on time, inspected our unit and repaired in 20 minutes flat. Now, that is GREAT SERVICE! Thanks Jay! I cannot say enough nice things about you and your company!

Jay was amazing, came out and solved our humidity problem with one look after our regular folks had…read morecome out twice and poked the system all over without a resolution. On top of that polite, professional and funny. He showed up almost as soon as I put my phone down and to top it all off offered a reasonable price. Wish there were more tradesmen like him.

Fantastic. AC wasn't working. replaced capacitor, added R22 refrigerant. Vixiene was great, prompt,…read morefriendly, helpful, and the price was great. Think we know where a leak is and I will monitor for it (look for the dye) as instructed after/because he's leaving to help another person. I am so happy. (I rarely leave comments. don't like to do it, but HE deserves one.)

We have been working with Vixiene for many years now and he is our go-to guy for anything A/C…read morerelated! He responds quickly and has been able to stop by our house within a day or two every time we have needed his help. We have had small issues and bigger issues, such as replacing our entire A/C unit. Regardless of the problem, he had a solution, and the problem was truly fixed. It's not like going to a car mechanic where you pay them to fix something, and the issue arises again later. What we truly appreciate about him is his integrity and honesty. We feel like he truly cares about his clients and does not try to oversell or overcharge us. His pricing is reasonable and affordable. He works hard and is great at what he does. He is professional, knowledgeable, and experienced. We trust him and would highly recommend him to anyone!

He was here on time. he cleaned the vent in 45 minute. I will recommend to anybody needs to clean…read morethe dryer ven.

My ducts couldn't be happier. Thanks to Stacey for coming right out. Would definitely recommend…read moretheir services.

I had been having issues with my AC for a long time, and multiple providers couldn't get it fixed…read more In fact, the previous technician recommended replacing the entire coil for $2,500. I decided to call Richmond's AC for another look. Their technician spent nearly two hours thoroughly troubleshooting the system and discovered the coil was actually fine. He made a few precise fixes, and now the unit is working perfectly. Honest, detailed, and saved me thousands--I highly recommend them!

James and his crew repaired my AC unit that was leaking freon. They did a great job and they seem…read morelike good, honest people. I really appreciate James for showing up the same day that I reached out for help on Yelp. He responded within minutes and came by my house after his doctor appointment. I already knew what was the issue with the AC as the previous AC company who works only for home warranty companies, came out 3 times and only did a band-aid job that lasted only 2 weeks. I knew it was out of freon because the AC was leaking freon. James was able to schedule for an early morning appointment to repair the leak the following day. He put in more freon in the meantime so my house will have air conditioning until they can repair it. The next morning, Chris and his crew showed up as promised, first thing in the morning and fixed the leak. I will definitely use Richmond's Air again in the future, but for now, hopefully this leak repair will last me for a few years before having to call for service again. Hopefully my next call to Richmond's Air will be a yearly maintenance type of deal and not to fix a leak! I definitely recommend this company. As a PSA, please, please, please STAY AWAY from home warranty service companies! If you must purchase one, stay away from Fidelity National. I won't mention the name of the HVAC company Fidelity National sent to fix my AC and then denied my claim and I had to pay over $1300 out of pocket for a band-aid fix that lasted only 2 weeks!

I had a great experience with Ricardo from AMER HVAC Service. He was punctual, professional, and…read moreclearly takes pride in his work. Not only did he handle the original issue, but he also fixed things that a previous technician didn't do properly--which really shows his attention to detail and commitment to doing the job right. What stood out the most is how much he genuinely cares about his clients. It didn't feel transactional at all, which is rare in this industry. On top of that, he offers one of the longest warranties in the area while still being very fairly priced. Thank you again, Ricardo. I truly appreciate your work and will be recommending you to everyone I know.

Ricardo was fantastic! I started a project on Yelp and he was able to come out the same day we and…read morequickly diagnosed the issue with our AC unit -- something the previous technician missed. Not only was he able to correctly identify the real problem, but he fixed it at a much lower cost than the original quote we received. Not to mention, he stayed until almost 10pm when the job was done. He was professional, honest, and clearly knowledgeable about what he was doing. It's rare to find someone who combines great service with integrity, but Ricardo absolutely does! I highly recommend him to anyone needing reliable AC work.

We are very happy with the service we have received from American Comfort Experts. Our technician,…read moreMr. Nick Rodriguez is very knowledgeable about the HVAC system and his skills in maintaining our system through the heat and cold weather is excellent. Nick diagnostic skills of keeping our system working is very appreciated.

We were enrolled in American Comfort Experts' annual maintenance subscription. When we noticed a…read morepersistent "dirty sock" smell in our home, we were told additional duct services were needed. This cost us an additional $870. However, during the duct cleaning service visit, the technician informed us that coil cleaning was not part of this additional service because it was supposed to be covered under our existing yearly maintenance plan. It became evident that the coil cleaning was never performed during any of the previous maintenance services. The duct cleaning technician called the technician who had previously performed our annual maintenance to visit our home and ask him about this. In front of my husband, the technician who performed our yearly maintenance acknowledged that the coils had never been cleaned during prior maintenance services because they were difficult for him to get to. You would think this would be mentioned to us instead of pretending to perform coil cleaning for several years. Because the coils weren't being cleaned, there was a dirty sock smell, which we thought would be resolved if the ducts were cleaned. Finding out that this smell would have been resolved if the coils were properly cleaned​ is frustrating because we would have never paid the $870 for the ducts to be cleaned if this were the case. We attempted to resolve this matter directly with the owner of American Comfort Experts, but they refused to give us any money back, despite not receiving services that we paid for (coil cleaning). Absolutely unfair and unprofessional. ****ADDENDUM: The company keeps replying to my reviews stating that they did clean the coils during the duct cleaning. This is a true statement. The yearly maintenance plan that I have paid for several years includes coil cleaning. I found out years later that the coils had NEVER been cleaned during the yearly maintenance... When we complained to the company that the coils had never been cleaned before, that is when they cleaned the coils. So we have been paying for a service for years that we were not receiving. They did not give us any money back and they continue to comment on reviews without addressing the actual complaint.

Great service. Andres the technician was extremely knowledgeable in his trade. Showed me pictures…read morealong the way

I'm writing to commend Bellaire AC for the recent outstanding service. Your technician, Andres, was…read moreexceptionally professional and skilled, making the AC maintenance a smooth and reassuring experience. Thank you for your team's commitment to excellence.

Nick responded promptly to our service request and offered us a very reasonable price for the unit…read morereplacement. Him and his guys were able to show up the next day to do the replacement and got done before the end of the day. Would definitely recommend Nick and NHS for future AC work!

Nick answered all my questions and worked with my budget and my schedule and had good communication…read morethroughout the quote and service process. He did our AC tune up and cleaned the condenser coils and changed our capacitor because it was low voltage and then sent me before and after photos of everything and a detailed message of his findings and a few recommendations to consider. He kept our home and yard very clean and tidy as well and was personable and professional!! We signed up for his twice a year maintenance plan so he can keep our unit running in tip top shape and also keep costs down. Win win highly recommend.