I've used Creel Air Conditioning multiple times over the years, but after two extremely…read moredisappointing and costly experiences, I can no longer recommend them. A few years ago, they came to inspect my home unit and told me it needed to be completely replaced. Thankfully, my brother (an HVAC professional from out of state) happened to visit that week, took a look, and had it running again within an hour. That unit is still functioning over seven years later. After that, I stopped using Creel. Recently, I decided to give them one more chance when I noticed a drip coming from a ceiling AC vent at one of my rental properties. A Creel technician came out and said the issue was torn tape on a return duct. He resealed it with mastic and tape. The next day, the drip continued. He came out again and applied even more mastic throughout the vent area. The leak didn't stop. Ultimately, a plumber discovered the true issue: a small leak in a water pipe, which was fixed within minutes. However, after Creel's second visit, the AC system, which had been working fine--began leaking from the emergency line. I contacted Creel and spoke to the tech who tried to convince me this "leaking" was exactly how the system was designed to work. After this conversation, I contacted another HVAC company and discovered that the condensate lines were COMPLETELY clogged with mastic, which had been carelessly applied by the Creel technician. To be clear: there was never an AC issue to begin with. But Creel's inability to correctly diagnose the problem not only failed to fix the real issue, it created a serious one, costing me hundreds of dollars in additional repairs and property damage. Creel did refund me the initial service fee after I sent photos and videos--but they sent the refund in the wrong company name. When I tried to contact them about this, they stopped responding to my calls, texts, and messages. Fortunately, my bank was able to deposit the check after verifying the details. I want to note that Angelina in the front office was helpful at first, but once problems arose, her tone shifted significantly and she was very rude and flat out refused to allow me to speak with the owner Gene. In my experience, if Creel can't find the real issue, they'll invent one--and it may result in unnecessary and expensive work. This is not just a mistake; it's a pattern. I've now given this company multiple chances, and their errors have cost me hundreds of dollars and stress. Thank God I had video & pictures bc they were not going to work with me at all on this. I got burned bc of all the additional costs created by Creel but at least I got back what I paid them. Beware before calling them. They may very well "find" a problem--and it might be your entire unit.

This is an efficient and established air conditioning business. They genuinely care about their…read morecustomers welfare and comfort. Angelina was personable, professional and got right on the task at hand to dispatch Jose to repair a Mulberry job within 2 hours. The fee for the part and labor were very reasonable. We are blessed to have located Creel. Thank you so much!

We bought our home in Winter Haven almost 6 years ago. Springer Brothers has serviced our HVAC…read moresystems during that time. Their friendly technicians have provided great service and we couldn't be happier. Skylar took care of our semi-annual service this month and did a great job! We appreciate the friendliness and professionalism. Many thanks!

Excellent service and fairly priced Skylar Matthews was…read moreawesome. Highly recommended.

I have used Air Solutions for several years. Curtis and his team have always showed up when I…read moreneeded them. Even on the 4th of July! I highly recommend this company for their professionalism, promptness, and courtesy. Thank you Air Solutions.

Curtis is always responsive and has been great with helping on a couple different properties in…read moreTampa.

We had a recent install of a new air conditioner by Gould's…read more Their price was competitive but what made me go with Gould's in the 1st place was their knowledge and excellent customer service on my old unit by Sam. Everyone from the owner to the ones answering the phones are all so kind and courteous. The only reason I didn't give them 5 stars was due to the install. I've always heard that it's not so much about the brand you choose as much as how good the install is. Not quite sure what happened with that because I was out of town during the install. Thankfully in our case the error was caught by the city inspector and Gould's sent out someone the same day to correct Even with that, I would still choose to go with Gould's because of their excellent customer service. Errors and breakdowns can be fixed but bad customer service will send me to a competitor.

Mr. Toole arrived wearing his face mask which shows safety is important to Gould's AC workers. I…read moreappreciated the fact Mr. Toole took his time and properly diagnosed my AC problem. Mr. Toole explained what was wrong, why, and how the part should function. He than verified some other things and let me know the part would be ordered and shipped directly to Gould's AC. I plan to follow this up with when the job is complete. Thanks Mr. Toole and thanks Gould's AC.

I was provided very good service by Zack B. with Hinds Heating and cooling in Lake Wales, FL. He…read morearrived on schedule and worked to diagnose and repair my air conditioner. This is the second time I have used Hinda AC and I would recommend them to others. They are a family owned local business that cares about their customers.

After returning home from vacation, we discovered our AC had gone out. We called Hinds out to look…read moreat our A/C. It was determined that we could limp along our 15 years unit, but that soon we would have to replace our unit. We previously used Hinds when we replaced the AC 15 years ago and were extremely happy with the service then and over the years for annual maintenance and when service has been required. Hinds quoted us the option to fix the unit and various options to replace the full unit. After speaking with the owner, we decided upon one of the options that best suited our needs. The owner did not try to push any certain option and truly promoted the option that was best and most economical for us. Not only that, they were able to get the machine in and install it in just two days! This is the same great experience we had 15 years ago! Happy to say we now have cold air pumping in our home! All technicians were professional and efficient. This business has consistently been excellent for us for 15 years and we highly recommend Hinds Heating and Cooling.

Great AC service which stands behind their work. I had a new AC system installed by Quality. They…read moredelivered on their service and installation promises. They were on time and competed the install In minimal time. The next day I asked them to return because the system wasn't running quite right. They cheerfully returned and diagnosed the installation and reworked as necessary, bringing to the system to 100% capacity. I'm pleased with their service and pricing. Good job Johnny and crew!

Fallin's has installed complete HVAC systems in two houses that we've owned. This is the best, most…read morereasonably priced HVAC company that we've ever been involved with. Maintenance service is prompt and fair-priced.

David came to service our heat pump which has not worked correctly for at least a month. We've had…read moreanother company service it many times - to no avail. David was so thorough and explained what was wrong and how things are supposed to work! He is extremely knowledgeable! We are very pleased with his service and the price! We will be making a switch to this company for our maintenance plan!

Only problem I had was paying for time here want here. I viewed Clock when he went to get his tools…read morefrom truck. After installing one thermostat he went out for a drink. Over all time he was here (8:45-10:09) I was charged a hour and half their rate. Installed they were working before he left and he was polite