A great and pleasurable experience from start to finish. Replaced my old Trane unit of almost 20 years with a Daikin. This was a recommendation from one of the ladies in the office when I called and asked questions about their systems and also from the salesperson Chad, who showed up at my house and gave me quotes on different brands and models. Both recommendations were a determining factor on my purchase. This particular AC system has a 12/12/12-year warranty and was about the same price as a Trane unit with a 10/5/5-year warranty, so it was a no brainer. The installation guys showed up on time and ready to work. They were a team of four and were well knowledgeable as to what they had to do. They took out the old one and put in the new one in about 3.5 hours. Everything went smoothly and they were very professional. I had dozens of questions as I watched the whole installation, and they answered all of them. They cleaned up everything and showed me how to work my new thermostat. A new outer shroud/duct was ordered and made within a few days and installed as promised. I cannot say enough how happy I am with the whole experience. From the girls in the office, the salesman Chad and the four guys that installed the unit all were extremely helpful and went out of their way to answer all my questions. I called this particular company because they also installed a Trane unit in my mother's house about 20 years ago and we also had a good experience then too. read more

We bought our home in Winter Haven almost 6 years ago. Springer Brothers has serviced our HVAC systems during that time. Their friendly technicians have provided great service and we couldn't be happier. Skylar took care of our semi-annual service this month and did a great job! We appreciate the friendliness and professionalism. Many thanks! read more

Excellent service and fairly priced Skylar Matthews was awesome. Highly recommended. read more

Springer Bros. took great care of our air conditioner. Our technician, Luis Rodriguez, took everything apart and cleaned it from the back to the front, and even the unit outside. I've never seen any A/C service person do this before. He took his time and explained everything. He stopped the leaking and brought the unit back to life. Thank you! Paula B. read more

Thank you for your prompt service. Our unit broke down and they gave us a temporary unit until the new one was installed. The installers did a great job and cleaned up upon completion. We received a fair price and I would recommend Springer Brothers to anyone needing AC work and service. Thanks again. Otto H. read more

Unsurpassed Customer Satisfaction! First and foremost my experience searching for a new AC was exhausting! But it paid off! The last quote came from Joe Springer; He took the time to thoroughly inspect my home and shared his knowledge and expertise with me. He answered my question truthfully, gave me plenty of options and allowed me to make the best informed decision. I felt no pressure. Honestly, he had quotes at every level low, mid, and high, all in relation to quality and efficiency. The quote I chose was a little more than the other quotes but I certainly agreed to his recommendation. His honesty and integrity was there, I knew I was making the right decision. Plus, it was great to take advantage of the No Interest Promotion and Rebates. It was a win win! I purchased the Trane XV20i which is Trane's top-of-the-line central air conditioner, with a SEER of up to 21 and the Hyperion XL Variable-Speed Air Handler. The complete system runs quieter than I expected. The system however does run longer but for a purpose; at variable speeds to maintain an efficiently running system. The BIGGEST benefit is my reduced bill; I was normally getting an electric bill of about $300 per month running the A/C in the summer and so far my bill hasn't surpassed $160. That's 53% less in cooling cost in the summer. Fantastic! The additions: The ComfortLink™ II XL950 thermostat was a good choice, it ensures the system is maximizing its efficiency. It's like the command post with all the bells and whistles. We enjoy checking the weather and seeing our usage by month or day. You can see and control the humidity as needed. We definitely enjoy the Wi-Fi connection and using the Nexia app when we need to adjust the air. The wife was very pleased to the have the CleanEffects™Air Cleaner installed with the system. Her allergy issues dropped tremendously. We have pets and this really helped cut down allergens. A big plus! I chose to have Springer Bros regularly maintain and clean the system twice a year. I'm extremely pleased with the service and look forward to the benefits of the system. Sincerely, Jerry Garza Update: It's been seven months and we ran into an issue with the installation part only. I was immediately taken care of. I spoke with Joe and he sent his son Derek to inspect what I had found that same day. Derrick was completely sympathetic and was proactive and making it right. He came up with solutions. The following day I met with the installation manager Nathan and he followed up with the urgency to take care of the matter as soon as possible. That's another thing about this company; everyone has good integrity and will do whatever it takes to make it right. In the end, every company has its hiccups but the ones who take notice and ensure the safety and satisfaction of their customers definitely earn the right to be noticed. I would gladly stand by and recommend Springer Brothers to anyone. They're a family business that will treat you like your family. They truly have integrity, respect and standby their complete satisfaction guarantee. Sincerely Jerry Garza read more

Thank you springer bro for sending Danny, We had a problem with are ac unit. I made a call on a Sunday in the rain and Danny was there to save the day. He was very nice and in a short amount of time he had us back up and running. Thank you Danny for helping out ac needs on a Sunday in the pouring down rain!!!!!! Danny's the ac super hero!!!!!!!!!! read more

Our technician Brandon was fabulous. He diagnosed our issue and determined we needed a blower motor. He explained our options and had equipment on his truck to rectify our problem. He was very knowledgeable and answered our questions fully. He worked quickly and was unobtrusive, even apologizing in case he was holding us up from evening plans. Due to Brandon, Springer Brothers has a grateful customer as long as we live in the area! read more

Called Springer Bros. for annual maintenance on two air conditioners. Technician, Jared Talley, did an awesome job. I have never had any company tech. work so hard, take the time, or perform a service as well as Jared. He is enthusiastic, knowledgeable, and courteous. I hope Springer Bros. appreciates him and keeps him forever! read more

I contacted Springer Air Condition upon their glowing recommendations on the internet from their clients. We had recently purchased a home wherein the master bedroom was about 10 degrees warmer than the rest of the house. Called Springer A/C and they sent out Nate, their installation manager. He was prompt and extremely courteous. During this time, we heard how lucky he was to work for Springer family and could not wait for the owner to retire, as he would take his place and move up the ladder. This is not what any customer needs to hear as they are discussing work that needs to be completed on their homes. He looked over the ductwork and the air handler and stated that he needed to replace the ductwork back to the plenum after he replaced both the plenums as they were vibrating too much, and place a return in the master bedroom which would solve the problem. The cost of this venture was just under 1K. We agreed and it was scheduled 30 days out (because of the heat and a vacation - which I found out was his upon calling to see if we could move the appointment up as we were suffering in the new home. After leaving two messages for Nate to contact us back, without the courtesy of a return phone call; we had to find another company that would get our problem corrected as soon as possible. I have since hired another company, out of Eagle Lake, which came out the after my first call, no charge for the diagnosis and within a week had the problem corrected for a reasonable rate. I would recommend that you NOT contact Springers if this is how they treat their clients. read more

Outstanding AC service. My AC went out on a Saturday, called Springer Brothers Saturday, mid-afternoon. Service Technician, Chris, called me within minutes of my call, and assured me that he would make every effort to get to my house that afternoon, following another call he had in Winter Haven. Chris called back as promised when en route from W.H., got to my house after 5:00, and had the defective part replaced, and my AC back working fine before 6, at a reasonable cost, with no pressure or up-selling. I recommend Springer Brothers and Chris whole-heartedly, without reservation. John G., Lakeland read more

Wow! Great service and even came out within hours on a holiday. Shane had the part on his truck and had the ac running in minutes.

Great company and highly recommended. Kevin the AC tech showed up in time, knowledgeable and fixed our home cooling system. Thank you for the excellent and honest service.... Chris, Davenport,FL read more

Chris came out before 5:00 on January 3, 2018 (the night of Winter Storm Grayson when the temp was due to fall to 29 degrees) as I had turned on my heat that morning and it just stopped about 12 noon. He determined that two factors caused my heat pump to stop working and stayed until 7:30 rewiring my heat pump (a rat had chewed my wires) and installing a new thermostat (the rain had caused a short in the wiring). He did not assume that either was the only factor that caused my heat pump to stop working, but checked everything connected and fixed both problems. I HIGHLY recommend Springer Brothers to anyone needing air conditioning or heating assistance. Daphne Gray read more

Gone are the days of worrying about whether or not your ac guy is taking you for everything you got, that is if you hire Springer bros. Excellent customer service, expertise, knowledge and professionalism. Trustworthy to get the job done right and for a fair price. It makes you feel good when you can trust a service professional. Thanks Springer Brothers read more

Terrible Company! Lazy technician did nothing except sit outside beside my unit and talked on his phone. Once he was 'finished' he stated he did not find a problem, charged me 79.00 and left. Called another company they came out the next day and what do you know they found the problem and fixed it! Our family will never use Springer Bros again. read more

I've had a lot of bad experiences with heating and AC companies and service but have found a gem in Springer Bros. Very professional, on time, honest, great work done well at a fair price. Installed a new unit today and did a great job. Very satisfied. read more

Springer brothers...What a great company! I needed a diagnosis and repair of my existing unit. I received fast same-day service and Chris was extremely professional and clearly explained everything about my system. He replaced a part and had it running again within minutes but gave the rest of the system a very thorough inspection as well. Due to a previous experience with another company, I was prepared for a high-pressure sales pitch but no gimmicks from springer brothers. Very happy customer! read more

Springer Brothers A/C & Heating is an excellent company. They installed two Trane systems in our home in 2008 and they did a great job. We had them install the Clean Effects filters a few years later. They service our units on a regular basis and are very responsive if we have a problem. All of their work is first class. We just had an annual service done by Chris A and he was very through, knowledgeable and professional. He is a real asset to the company. All employees are very customer oriented. Nice to see a business operated the right way!!! read more

I forgot to write a review in August 2013 when Springer Bros installed a complete new air conditioning unit in my house, so here it is. I have never had a better experience with a company. Nate, Jason, Bobby & Mike were all very nice and professional, they took the time to clean up, and just a great group. Springer Bros is a great AC company and they have the best group of employees I have ever had the pleasure of dealing with. Thank you all. read more