Had the wisdom to know what parts we needed and had the parts we needed for our chainsaws thank you…read moreguys for your great service!

Friendly faces, great selection and a hometown feel. All staff are great as well as knowledgeable…read more Great selection, much more than one would think looking at the building. Even though their competitors name is "True Value" you get more for your buck at Ace, which loosely defined means number one!

They say they close at 6pm, I arrive at 5:30pm and they're already closed. They don't have their…read moreactual hours posted anywhere outside the store either.

I'll never go back to this place ever again, I got ripped…read moreoff for 69.00 and they destroyed my receipt, refused to void the transaction, I should have called the sheriff right then and there...

Spent one hour in the store, looking at everything they even had a dog store in the back too much…read moreto list. Just check it out. I bought myself a funny hat. I got compliments on it all day wearing it.

Nostalgia and everything you want from hardware to home goods. Need gold pans they have them. Yard…read moretools, cabinet hardware, indoor outdoor needs. Busy place with plenty of staff to assist you in you needs and questions. Gorgeous interior with hardwood floors and crowded aisles. (Good thing). As for value well everything was reasonably priced. Remember it is a True Value store.

Lisa is the best GREAT plumbing stuff and dog food nice customer sevice !!!!!!!!!!!!!!!read more

They had a ton of plumbing supplies, and great prices. Definitely keeping this place in mind!read more

Thank you to Joe and his entire crew! You all are so helpful, fun, honest and love our dog :)…read more This December will be our 5 year anniversary here and your store was our first Placerville shopping experience ... from bbq's, griddles, swings, blowers, weed eaters, garden decor, paint, log racks, etc and not to forget earrings :). You have it all for us!! And affordable!!! Thank you!

The staff is very friendly, helpful and patient. I can't think of a time that they didn't have what…read moreI needed.

I went in to get a sink drain jam nut. They said they had two, but they couldn't find them. After…read morelooking quite a while, they opened a package with a complete drain kit, took off the jam nut and said "stick this in your pocket, keep it". What GREAT customer service! I was just in the area helping my elderly parents, and the other hardware store is much closer. If I ever need anything again, I will make sure I go out of my way to give them my business. Thank you so much!

Customer Service is outstanding!!! Always looking for a solution to solve your problem/needs.read more

Crazy morning in Auburn with a city wide power outage, but Ace was open and there for the community…read moremore than ever! Everyone was upbeat. Generator running for the registers and employees ready to usher you with a flashlight where you needed to go! I was helped by Tessa. She has helped me several times in the past and is always in great spirits and super positive, knowledgeable and upbeat! Thanks Tessa and Auburn Ace! You guys are the best!

I just came from the Ace Hardware, and I'd like to congratulate the employees. They could not be…read moremore helpful. Friendly, resourceful, helpful. Wow! It is a breath of fresh air to go to a business like this. Thank all of you.

The winding drive to remote Garden Valley was fun on a warm spring day. The nursery, however, was…read morepretty sad. At least half the plant material had no name/price label. When asked, the owner could only offer generic information about most of the stock - common name, no information about which cultivar a daylily, knifophia, columbine etc might be. He didn't respond to friendly comments. Something was very off about the whole operation. We will not return.

We have tried this nursery twice. The first time was last year, and it was not bad. It's small,…read morebut pleasant, and usually has a decent amount of variety to choose from. Customer service is terrible. This summer we decided to start landscaping and beautifying our property. We had a large budget, and were willing to shop local and support our community, knowing we would probably pay a little more. When we arrived we spoke to a man we assume to be the owner. We had taken a picture of the area we wanted to revamp, and showed him the picture, giving him wide latitude to make suggestions. We gave him some ideas of what we liked. He proceeded to fumble through the nursery, having no real ideas or suggestions. After much prompting, we finally came up with a plant idea. He said he had some in back. After a long pause, my wife suggested we see the plants. He said "no, they're way back there." Apparently not willing to make the 50 yard trek to these plants. He came up with a few alternatives, which we agreed sounded nice. He then informed us he didn't carry them. We asked if we could pay ahead and order the plants, he simply suggested we come back in a few weeks and see if he had them in stock. This guy could not have been less interested in selling us anything in his nursery, and lost out of a big sale because of it. Simply lazy and disinterested would be the best way to describe him. If he doesn't care, neither do we. We went to another local nursery in Auburn and spent our money there. They took one look at the pictures and came up with hundreds of ideas for us to choose from, and could not have been more helpful. I will not return to this nursery, it's people like this that make it impossible to shop local. A huge disappointment.

Great local store to shop with great customer service and large selection of products!read more

UPDATE: Welp... three and a half years after the opening of…read moreEmigh Ace Hardware things are even more incredible. Seems like a strange word, incredible, for a hardware store? This Emigh has become an El Dorado Hill's favorite. Hands down. It is definitely the community store for everyone. The customer service EXCEEDS (yes in caps) any I have received anywhere. You walk in and you, the paying customer, are greeted and asked if you need help. I am still amazed by that. The many times I have come to Emighs for very specific needs 99 percent ends with just the right gadget, advice or information I needed. I would not stand a chance at the big box stores (hello... anyone working here:)) The value of having a store of this quality so close by is priceless. Yes, you may pay a little more here but time is money in my book. A car phone holder? Yes! They had it. And the employee who led me directly to the small cache of choices even installed it in my car!!! Big thank you shout out for that. Now you know why "incredible " is the perfect adjective for describing EDH Emigh. It is starting to look a lot like Christmas!!! Wow! Last night I walked in the front door to the largest display of Christmas inventory I have yet to see. I had to catch my breath. I immediately texted the GF and she replied back, oh yes, she had already been there a week ago and purchased some very cool holiday items. She is always in the know. You have to see it to believe it. There is definitely no need to go to Pottery World:). Thank you to whomever owns this store. It makes us all feel very lucky to have you. The takeaway... you do not have to live in El Dorado Hills to shop here. So come on down. P.S. Select Apple Hill pies in the refrigerated bin! I kid you not.