I had an issue with my water heater recently and needed it to be replaced. Kelly answered my call…read moreand got right back to me with a quote within minutes. Her guys showed up on time the next day and replaced it. They were on time,clean and professional. If you need a water heater, you should definitely give them a call. You won't be disappointed.

From the owner: Just Water Heaters Inc is exactly what the name says. Water heaters only. Service, repair, and…read morereplacement. We only focus on water heaters so that we can be the best at those. We don’t do sinks. We don’t do toilets. We don’t do clogged drains. Just Water Heaters.

Highly Recommend Baybreeze Plumbing & Gas!…read more We had a tricky gas leak that required pulling a permit, pressure testing, and city inspection. Robin immediately knew exactly how to handle the situation and dispatched Monty and Mike. The whole team handled everything professionally from start to finish. They kept us informed about every detail of the repair, prepared everything for inspection, and it passed with no issues. Their expertise, communication, and attention to detail turned a stressful situation into a smooth resolution. We're extremely happy with the quality of work and the peace of mind they provided. Baybreeze Plumbing is reliable, skilled, and trustworthy--highly recommended for any plumbing or gas needs in Virginia Beach!

Robin and his team are great. I have used them for years at a commercial property I manage in…read moreVirginia Beach. They respond quick, get the job done right and are always reasonably priced.

Since you want to act like I never had service from them. Here is the quote for the 80 dollar part…read morethat most places charge around 1200-1800 to fix. The entire coil price (4500ish) was for if the TVX couldn't be taken off, which it was two bolts so the coil replacement wasn't necessary. This could have been ID'd if the tech had removed the service panel and looked at the coil in the first place. So ultimately you were charging 3800ish dollars to replace a TVX which was a 80 dollar part. You wasted my time and kept my family in the heat for an additional week due to lack of communication. I got my system eventually fixed for 380 bucks ish, with nothing ID'd by your tech actually needing to be replaced. Thanks for nothing.

Is there some else I can speak to , other than Mary. I scheduled my maintenance through your…read morecompany for December, which was the earliest at the time, when the maintenance appointment was made. The gentleman I spoke with at the time told me I could pay for my renewal during the appointment in December. Mary calls me today and says I have until tomorrow (11/11/25) which is really today or my appointment will be canceled. As a customer for over ten years, and I have always paid the renewal at a maintenance call/appointment. Why is Mary threatening me with cancellation if I do not pay today? Robert H. Newport News

I would like to thank Atomic for reaching out to me regarding my May 10, 2026 review. I appreciate…read morethe fact that this company cares about the customers and the experience they had. The company reviewed my work order and did make an adjustment on the final cost. Thank you

I would like to share my experience with Atomic Plumbing. Please read all the reviews before going…read moreto any Plumber! I had a light flash on my hot water heater and called the warranty department. The warranty department informed me we had to do an elemental check and will need a plumber to come out to check the reading. Once the plumber comes out give us (the warranty department) a call and they will walk them through on the issue. I called Atomic Plumbing and explained to the reception on the issue at hand. Gave her full details needed before the tech came and like most people who wrote the review, I too got a diagnostic fee but mine was 198.00. The tech came out, I gave him the details, and he informed me that an additional 130.00 will be added to the diagnostic fee because he was not informed, he had to make a phone call to the warranty office. I shook my head and said no, I was told the diagnostic fee was only going to be 198.00 because of the short notice and we need a tech to come out today. The tech informed me if he makes the call, it would be an hourly rate. Normally the call will take 30 min to an hour or more, he would have to wait on the call, give out details, and eventually delaying him on getting to the problem at hand. I told the tech the work has already been done; we have a case number already in place and they are waiting for his phone call. Tech said he can only do what the company would allow him to do. I agreed to the new price and the tech made the call. The tech gave the case number, and he was immediately routed to the department. The phone call literally took 11.23 min, I clock it. So, the 11.23 min that he was on the phone I was charged 117.00? 117.00 dollars divided by 11.23 min = $10.41852181656278 per second The tech said he will be back with a quote, gave me the quote and I paid for the diagnostic fee total 315.00 (The tech gave me a courtesy credit of 31.50.). I am getting the service done on Friday with another provider who informed me switching out the part should take no less then 20 min and with a quote that was an 84.939759036145% SAVINGS than what atomic plumbing quote. I am highly disappointed with Atomic Plumbing both with the service and with the hidden fees.

This is a SCAM albeit a good one. From the start they mail you a test kit and tell you to mail…read moreeverything back, should have been a first red flag (if you receive this in the mail keep it and send it to the city) but we had just received a letter from the city so we were curious about getting our water tested. Then they called in said we had 70% dissolved solids in our water and i asked for supervisor when the lady didnt know what i was talking about when i said are you sure its not ppm parts per million. Supervisor called and clarified it was ppm. Next a tech came out. From the get go it sounded very aggressie sales person pitch. At one point he asked for my wife to come down and said they require both to be present. I asked whose "they" and he avoided answering, he kept saying they require it and I kept asking who they is and he finally said his company. Clearly trying not to give up the ruse that they're not affiliated with the city. So clearly they're trained to not do anything "illegal", pretty scummy. I told him no my wife isn't coming down. I asked what he was trying to sell me and he said nothing, we provide solutions. Disolved solids in the water. First thing, disolved solids in your water is not inherently bad. They know this because when i asked about any EPA regulations, they avoided it and kept going back to the EWG. Though at one point the sales person did lie to me and said the EWG standards were set by the EPA as i was asking too many questions. At this point Tracy got confrintational and went back to the ppm of disolved solids. To keep this brief, they try to get you to freak out that stuff is in your water (this is why they wanted my wife present and tried to 'require it'), very scummy. I asked, if they were specifically going to test what was in my 119 ppm disolved solid water (whichs pertty good!) and he said, "no". I asked, "How then could i know if i need a 'solution' if i dont know what is in the water, it could be harmless or even beneficial. At this point the salesperson, Tracy, got aggressive with their sales pitch. "Oh your an engineer, how could an engineer want poop in their water". He scraped his shoe at some point in the interaction to try and suggest that the disolved solids in my water were poo poo. First, cities are required to keeps pipes pressurized greater than the outside pressure so that if there is a leak, it goes outward. Pretty efficent, not perfect but its extremely unlikely that there is poo poo in your water at any harmable amount. His last comment was extremely aggressive in tone and also just a really bad way to try and get anyone to buy anything. I asked him to then leave and he did so and was pretty respectful after that. All that to say, do not do anything through this company. They're trying to hide under the guise of being the city (they wont say it but they will use "they" a lot). Don't let them intimidate you or your wife (how f'd up is that). If you have been affected by this and beleive it is a scam you have every right to report them to the FTC for being fradulent, contact the consumer protection division, and/or send a message to your local city provider and tell them what occured.

Very dishonest and deceptive. They attempt to mask the fact they want to sell you something and…read moregive the impression they are with the city or some independent agency testing the water. Clever name, they got me to open the door. That being said, I don't know what the guy I talked to on the phones position is, but "Jim" was out right an ass hat. Told him I wanted to do more research and look into the company and he almost verbatim said, "What research? We already do/did it for you. Do you think you are a scientist collecting you own samples?" The audacity of these people. Really great way to sell your product.

Needed a new HVAC system to comply with an inspection report for a closing on a house. They got it…read moredone within time, no problems and sent pics. Very satisfied. They were about 1 to 2000 less expensive as other hvac pros I got estimates from.

Terrible service. I had dampers added to my home AC system. A week later the heater didn't work and…read morethe tech told me their first tech installed incorrectly, disconnecting my heater system, which according to him, could have caused a fire if I had not detected it. Weeks later my system leaks and I called them back to look at it. The man entered my house (no greeting) angry and raising his voice telling me he installed the dampers correct, extremely defensive and angry before I could even say a word. When I called the office to report his behavior, they told me "Chris is just an excited man" and justified his demeanor. They told me this was expected and should have known that my ducts weren't insulated. They never warned me about the downside to adding dampers to my system. They were extremely rude. Don't give them your time or money.

This is the second time I called Mason and son to do plumbing work in my home. The technicians…read morearrived as they said they would and didn't waste any time completing the work with excellent results. each time the plumber Diagnosed the problem and completed the repairs quickly and professionally. They replaced a leaking disposal on the first trip and two weeks later I called them back to diagnose and make repair to a leaking toilet flange and seal. Highly recommend them and will use them in the future if needed!!!

Late last week I called to get a quote for my spicket repair job- the receptionist was very…read morefriendly who answered my call and took down my issue. Not even 10 minutes later I was called by Dave (I assume the owner) to discuss the issue in detail. He quoted me a max price for the job- which by the way was way less by 60 percent of the initial quote. This is a great surprise for me as a single mother who doesn't plan for repairs (I know it's terrible and I should). The plumber Justin was good with communicating his arrival time and was friendly the entire time he was there. I can be a talker and he didn't seem annoyed at all lol. I would definitely recommend this business and plumber as I had a great experience. I will definitely do business with this company again.

We had to replace our cast iron plumbing. While it was the most stressful time of my life, Steve…read moremade the process easy and gave us a fair price for the work done. Steve was very communicative and answered all of our questions, I would highly recommend Roto Rooter for your plumbing issues. Also, they have coupons on their website!

No follow through. Guy was late for appointment and that was okay, but after a few efforts to get…read morethe quote they said they would send or to see if maybe they needed me to correct my email....they never responded. I put the same job out multiple times and again they responded. Problem is no follow through and that's a real waste of everyone's time especially when it comes to water issues. Other companies just explained they take on bigger jobs. They just were non responsive when it came to providing the actual quote.