I genuinely cannot say enough wonderful things about Dr. Lynch and the entire team at TruOrtho…read more This was one of the best medical experiences I have ever had. I had been in the ER at 1 a.m. that morning with severe neck and shoulder pain, and the ER physician personally referred me to Dr. Lynch. Before I even had a chance to call TRUORTHO myself, their office proactively called ME around 9 a.m. and managed to squeeze me into the schedule for 2:30 that same afternoon. I was already incredibly grateful before I even walked through the door. Every person I encountered--from the front office staff to the team taking my X-rays--was kind, helpful and compassionate. Then I met Dr. Lynch, and the experience somehow got even better. Dr. Lynch spent approximately 45 minutes with my husband and me. She let me explain everything I had been experiencing, asked questions, performed an incredibly thorough examination and, most importantly, looked at the WHOLE picture. I have cervical/neck issues as well as problems involving my shoulder, rhomboid and right arm, and she immediately recognized how interconnected everything could be. I have previously seen two other orthopedic surgeons, and this was the first time I felt like someone truly connected all of those pieces. She also explained everything in a way that I could actually understand as someone without a medical background. At one point, she literally drew me a diagram of the shoulder to explain what was happening and how an MRI doesn't always tell the entire story. That meant so much to me. She recommended a corticosteroid injection because of the amount of inflammation in my shoulder. I was VERY nervous about having a needle inserted into my shoulder joint, and she immediately reassured me that her PA was fantastic. She was absolutely right! The injection was ultrasound-guided, and I felt no pain whatsoever--only some pressure. Even better, I bruise incredibly easily and have had minimal bruising. Approximately 48 hours later, I woke up and realized something that honestly shocked me: for the first time in weeks, I was not in severe pain. My pain had dropped to around a 2 out of 10. I actually turned to my husband and said, "Oh my God--I don't hurt!" And Dr. Lynch didn't stop at treating my shoulder. She referred me to a specific physical therapist, whose office contacted me the very next day, and her instructions were extremely clear that they need to address the entire interconnected area--not simply my shoulder in isolation. She also referred me to a spine specialist so that my cervical and spinal issues can be properly evaluated as part of the bigger picture. THAT is comprehensive care. What impressed me most about Dr. Lynch was that I never felt rushed, dismissed or reduced to one MRI or one body part. She listened. She examined. She explained. She connected the dots. And then she created a plan to address the whole problem. Dr. Lynch and the team at TruOrtho have my absolute highest recommendation. The level of compassion, thoroughness, expertise and coordination of care I experienced was extraordinary. I am so incredibly thankful that I was referred to her and finally feel like I have someone looking at the entire picture. Dr. Lynch and her team truly felt like angels on earth when I desperately needed help. Five stars doesn't feel like enough.

Really unfortunate front desk experience. Dr lynch is great but her reception staff is overworked…read moreand uncaring. Bring your debit card too or they'll charge you an extra 3%. I was in a car wreck and they threatened to cancel my appointment over it. Still waiting to see the doc over an hour and 15 min after my appointment unfortunately, when you see her she's great but clear your day to be here. Update: The doctor never even saw me, the PA did.

In march I had my first of two knees replacements. I had Dr. Kaiser, who was amazing! We met…read moreseveral times to make sure I was ready for the replacement. He showed my the x-rays, which show extensive damage. The surgery center and staff were great. I had no fears or concerns go into my first surgery or my second. They had my up and walking before I went home. Dr Kaiser's office staff was on the ball about getting me all the meds I needed before my surgery and after when I would run out. I meet with his PA-C Michael LeDoux after the surgery's and got the all clear. I am now 8 months out on my left knee and 3 months out on my right knee. I did PT for my left knee and I am doing PT for my right knee know, almost finished. I feel a 100% better then every. I have gotten my quality of life back. I am able to do more and more every day. I wouldn't change anything about my surgery or recovery. I just don't know why I waited so long!

Awesome staff. Awesome front desk. Everyone is friendly and helpful. It's clean, efficient and…read moreprofessional. I had 3 shoulder surgeries and anesthesia is outstanding. Post op blocks were wonderful. Special thanks to dr Dobson, Meghan Crna and Ana (sp) and dr poku. And of course dr Hartzler!

I was referred to this clinic by my primary doctor…read more Booking: Getting an appointment is super easy and they are friendly over the phone. I thought it was odd the appointments are 15 minute time slots, but I moved forward. I asked how much it would cost since my deductible is very high, they said they don't know until I show up for the appointment. I thought that was odd. Online system: The appointment showed up in my portal. I was able to easily fill out all the necessary paperwork online. Doctor office: It has ample parking. It is easy to find in the building. The front staff are friendly, clueless because again I asked how much, they had no idea. Doctor: The doctor was running late, but used to that. I was willing to wait since I wanted to know what was wrong. I had a CD of my MRI ready. The doctor came in said don't need the MRI, I got the report. He said I need surgery and poked the problem stop and asked it that hurt. Since it did that was enough to confirm I needed surgery. Okay, I am not a doctor, he is and probably sees these all the time. I had notes written and I looked down to refer to the list of questions, I took notes, and then caught the doctor staring at his watch. He had an emergency surgery scheduled later in the day and he was irritated by my questions. After 10 minutes, he matter of fact gave me my options and said book another appointment if I have follow up questions. In a bit of shock, I agreed and left. Notes: a few days later I got a notice that my doctor notes were in the portal, I looked at the notes and doctor was clearly not paying attention because he got the months wrong, I said May and the notes showed March. Bill: My bill was over $300 for less than 15 minutes visit! They charged my insurance a 45 minute appointment. They charged me for waiting on the doctor! When I called the billing department to ask why the bill was so high, they said the 45 minutes is not only for the doctor but for the back end staff. I explained that is not right when I have to pay a high deductible for insurance. After this bill and the doctor being bothered by my presence and did not look at my body part other than poke where the problem area is, I will not go back to this clinic or recommend it to anyone. Save your money and go somewhere else. I did and got better service at a better rate.

Normally I do not believe in posting reviews of medical professionals on Yelp but because they have…read morea link on their website, here it goes. Dr. John Chance and PA Ashley are great providers, they get 5 stars. They listen and do thorough physical exams. They were able to order a STAT MRI for my groin pain and contact insurance about authorization while I was in the office for my appointment. But that is the only great thing about this office. Their administration, billing and phone triage could use much work as there is nothing personalized about their service. 1. I was told my PT would be $50 for each visit but then I get a bill for almost $200 in additional charges. I spoke to Donna, practice administrator, in the office and told she would look into it. 1 month later and no follow up, even after I called a second time. I refuse to pay for services that they can not justify for charging. 2. When it comes to getting an urgent appointment, forget about it because that is "not their policy." I first tried to get an appointment for follow up once I completed my MRI but until they got the results in hand, I would not be scheduled. So I went 6 days with no verbal results on my MRI until the PA called me back. While she was out of town, no one else bothered to let me know my results and that I should be on crutches. Then, when I call to schedule a Same Day Appointment, due to having increased pain, they only do that if there is a fracture present. Well there is and still no appointment given. I understand there are policies in place for a reason. However, when your business is to treat patients, sometimes policies have to be moved navigated a different way.

Was very disappointed in my first and subsequently only visit. Dr. Couch spent only a couple of…read moreminutes with me after x-ray and gave me a steroid shot in the knee. No real discussion or interaction about the issue and any questions I had - which were many. I definitely felt like he just wanted me out as quickly as possible. The shot did nothing. I went to another Orthopedic Center had a much better experience. They explained the issue in detail, suggested several options and actually spent time with me. Cannot recommend Dr Couch based on this - maybe a different doctor there would be better.

The first visit with Dr. Couch was great and staff was very welcoming. The second visit, was not…read moreso welcoming as I had a financial issue though they where able to help. The issue was the girl who checks you in has no understanding ethics and just rolled her eyes. The doctors care great, but the staff need to work on there people skills and compassion.

Went to my Ortho appt since a Doctor I saw suspected I had Tennis Elbow. I started feeling a sharp…read morepain in my elbow when gripping & pulling & even extending my left arm. It had been like this for 3 weeks & anti-inflammatory meds & icing weren't helping. I arrived 20 minutes early and had pre-filled my Patient Forms online earlier. The MA, Amanda called me in about 10 minutes before my appt, took a Q&A of my symptoms & told me I'd get an Xray first; The Xray tech escorted me to the back & took some Xrays & I went back to the exam room. Shortly thereafter, Dr. Alexandra Matthews came in & recognized me as I saw her in 2018 for knee pain & treatment. I told her my symptoms & she checked my elbow & confirmed that I had "Tennis Elbow." She suggested a Steroid injection to give relief within 24-48 hours. While she was injecting me she was telling me to think about my upcoming vacation & what I was looking forward to so I wouldn't focus on the stinging feeling. She had given me injections on my knee before so I had an idea. Dr. Matthews was pleasant & had a nice demeanor as in 2018 so I was pleased with that. She even commented on how detailed my answers were on the Patient Forms & she was so happy for that! She wanted me to get PT & a followup appt so next up was Dr. Brandon, the PT. Brandon came in to talk to me about my issue, showed me on a Human Body Muscular diagram what area is affected, why & how they'll approach therapy & modalities. I asked him a few questions & he was very thorough & easy to understand. Afterwards, I set up my appointments on 2 parts of the checkout counter. One for the followup & the other with the PT scheduler. This place is a well-oiled machine & runs with efficiency & professionalism. We'll see how the PT visits pan out!

They cancelled my appointment two hours before the appointment claiming my referral was no longer…read moreactive and I needed to contact my doctor for another referral. Sorry but if I'm going to jump through a hoop it'll be for a different orthopedist. Im tired of the good old boy system at the Baptist health system

For over five years I've had shoulder and hip pain that kept getting worse. Was told it was just…read morearthritis and I'm too active and workout too much. Well, finally I found out my spinal column was narrowing and pinching off my nerves. I don't believe in pain pills or shots so PT it was. First day they took the time to listen to my issues and concerns. Worked on my problem area and gave me what seemed like easy exercises to do from home and with the little ball to help get areas. Holy cow... I felt like ground up meat the first couple days, and icing helped a lot. By the third or fourth day my numbness in my arm and some of the pain areas started to fade. Since then I've had four other sessions and my back, arms and leg feel so much better. My mobility is better than it's been in years. Back in the gym and I don't remember the last time I lifted pain free where my muscles hurt more than my joints. I cannot recommend them enough. As far as I'm concerned, they are miracle workers. Thank you so much!!!

I was in pain for months and finally decided to make an appointment. I was scheduled with Dr. Young…read moreand I can't recommend him enough. The NICEST guy and super easy to talk to. He's got a heavy thumb but I honestly feel like he fixed the pain faster that way - so less visits. Adam was super great too. Genuinely glad to be rid of the issues I had but weirdly bummed that I won't be back to see these guys (hopefully!) If you're on the fence - do not hesitate. Dr. Young is absolutely the best Airrosti provider I've ever had.

I had a great experience at Stratton Sport & Spine. Brock took great care of me and did an…read moreexcellent job explaining what was going on with my hamstring, what was causing the issue, and what I needed to do to recover. He was very knowledgeable, thorough, and made everything easy to understand. I definitely recommend Stratton Sport & Spine to anyone dealing with a sports injury or looking to get back to feeling and performing their best. Go check them out!

From start to finish our experience was phenomenal. Front desk was attentive and thorough. Dr John…read morewas informative and answered all of our questions, he was also very attentive to our Son and his needs. Thank you Stratton Team, we appreciate y'all! OSS

Dr Kozak has been treating me for a number of injuries and knee problems. He is conscientious,…read moreprofessional, friendly, highly qualified and a caring doctor. I have really appreciated and benefited from his care and give him my highest recommendation.

After a cycling injury, I had been demobilized on and off for about 6wks...just could not walk with…read morean agtiated and swollen right ankle properly after visits to 3 Drs. the 1st Dr did help one my feet get via mechanical treatment. But the other foot was in shambles. Out of sheer frustration I self diagnosed on google and thought i needed steroids injection into the Bursae. Thankfully no one was qualified to give these injections and I ended up at Dr Jeff Kozak's office for this to happen when he said that wasn't the issue! a true professional - he was disturbed but dispassionate as he meted out diagnosis - I had Tibialis posterior tenosynovitis & Peroneal tendinitis! The medication and instructions of how to rehabilitate began working the following day! swelling was halved and the pain dissipated after the 3rd day. i knew the ankle needed the prescribed "boot" but I chose to move slow on this one. in any case i am almost completed the treatment and you couldn't tell which foot had the dilemma. To cut to the chase - don't self diagnose or self medicate if you're injury is serious or not (in trying to save money)...you could be treating yourself to the wrong issue and cause a mountain of a problem later on (major cost and reduced quality of life). and for whats its worth i paid out of pocket and it wasn't as expensive i thought it would have been! Have this Dr check all your related sports injuries! if he's around in the future i hope my family will be able to see him for any sports injuries...so hard to find excellent holistic drs around. the only injury he probably can't reverse for you is a mortal wound!

Doctor Tisdale is so amazing! I enjoy the fact that he explains everything in a simple manner so…read moreyou actually understand what's going on! He actually calls you to follow up after procedures not a nurse the actual doctor! I am so happy we found this place.

I have been a patient here for almost two years for Chronic Pain Management. Mr. Roy Blount and the…read morestaff have gone above and beyond the call of duty. They answer all my questions and even questions I didn't think of yet. They are some of the most empathetic professionals I have encountered throughout my medical ordeal. Highly recommended. Wish I had seen them sooner.