Horrible. I agree with many of the poor comments. These…read morepeople have no clue how to take care of a new patient. Without even looking at the X-rays of my back with over 10 fractures and with severe scoliosis, the Doctor (Dr. Mambonlam) decided to call me a drug addict because I have been on pain meds. My pain meds were prescribed by my NP and my PCP. He told me that I needed to go through a drug program at Providence. Then he just walked out the door. So did I.

Dr.Mambalam did not care to listen to me. He degraded me for not letting him do "surgery" on me…read more When giving me injection. He came in room. Did not say anything word. Very fast he gave the shot and walked out. He was vicious. He is not a nice nor caring person. I thought it was about me. Then I read other reviews.

Dr. Saulsberry front office staff greeted me with a smile and words of encouragement. The office…read morewas very organized and clean. I was sent to a room, within minutes, Dr. Saulsberry entered the room. She calls me by my name and went over treatment options. She was very knowledgeable and caring. She recommended exercises to build strength and decrease my chronic back pain. Overall, the visit was great, and I will be returning for a follow-up visit. Thomas H.

I can't thank Dr Overton and his staff enough for their awesome quality of care! The office…read moreexperience is always kind and friendly. I feel right at home when im there with my new extended Healthcare family!

I walked into the clinic and was greeted properly,but what I did not like was that the two…read morereceptionists were talking about patients after calling them via telephone. I work in healthcare and that is HIPPA, I was really shocked how open they were chatting about patients and their appointments. The MA was great, he listened to my story and the reason for my visit. As for the Provider nice guy, but I felt like my personal simple needs were not taken care of. My weight was mentioned and he suggested cardiovascular care, but I was really shocked for him to incorporate my weight to my treatment.

Was refused a refill for the pain medication I have been taking for years. After multiple visits…read moreover the past six months they have refused to allow me to schedule another appointment. I'm a wheelchair user with a ramp van that consistently fails. I don't have issues with the physicians or the medical assistants. They have terrible administrators who implement ridiculous policies and a lack of wheelchair parking in both the Olympia and Puyallup locations. After waiting to be seen I gave up after 45 minutes and went home with a referral to another doctor and lost $55 for a co-pay for no appointment. Sorry I was a few minutes late today, but I can't afford to be seen by clinics that don't allow any grace period, especially for anyone with transportation complications. Good riddance WACPM.

Dr Hopkins is the best and his staff if phenomenal. Do not hesitate to go to there office, you will…read morenot be sorry. Great care and service!

Had an appointment on October 18, 2022 for my right big toe. Dr Hopkins came in introduced himself…read moreto me and knowledge that my husband was also in the room. He was meticulous in his approach to what my problem is regarding my right big toe. Cleaned my toe up, provided several options of treatment for us to consider, cut my toenails, and during this procedure was very informative regarding the care needed for feet and ankles. I will be having regular schedule treatment appointments regarding my feet and ankles with Dr Hopkins. Ditto for the reception and nursing staff members. If you have foot and/or ankle concerns, go see Dr. Hopkins.

I had an excellent experience with Dr. Gilroy and her staff. They were thorough, attentive, and…read moreclear in explaining every step of the procedure. Everyone I interacted with was kind, professional, and consistently on time. Dr. Gilroy and her team are truly skilled at what they do. I highly recommend Cascade Foot and Ankle Clinic.

Great office! Everyone was super friendly and helpful. The doctor was the perfect type for me…read more Explained everything completely and still asked if I had any other questions. I would highly recommend this office to anyone needing foot care.

So long story short, went in 2 years ago saw knee surgeon on Westside, diagnosis, oh women your age…read moreget this kind of injury fatty hofa? Rest it will get better, well it got worse went back, need mri, my insurance said no and never heard back from doctors office. So one of the other surgeons that is a god there, called my insurance and said she needs mri asap. Got approved and I asked for different doctor since the office never called me back to say what the next steps were to get approval for mri.Got mri saw new surgeon at Eastside office,said tear in meniscus. Easy peasy. June 2024 had surgery, in recovery surgeon comes out, while I'm still doped up explains what had gone on and what he found, I have no clue what he had said, don't even remember leaving building. Well the knee still hurt bad went for several follow ups was told it takes a while. Got another mri. Another small tear and lots of arthritis, no one told me if u get surgery arthritis starts building up. I am in more pain then before surgery, gained 20 pounds, unable to do daily functions and activities. If I would have known this I would not have got surgery. Asked to speak to doctor about what can be done several times, they said oh he's booked up,see his PA. Well guess what his PA was to busy so they hired another PA to help out, this is in November, he tells me I need to think about going to a gym and see a psychologist, lol. I normally got 16000 steps in according to my fitbit, im very active and not overweight, really? January 2025 still not a word from surgeon, since June. Went to another orthopedic establishment and guess what I now need a partial knee replacement!!! I'm literally in tears! I can't believe thos surgeon doesn't have the common courtesy to explain what he did and why my surgery was not easy peasy!!! Fyi get a second opinion before having surgery and trusting the surgeon! At 50 years old I shouldn't be walking like I'm 80!!!

He will lie to your insurance company for them to authorize unnecessary, or too early, total knee…read morearthroplasties, telling them that he had performed required steps before deeming the surgery necessary. Then, after the basic follow-ups, say two years later, he will abandon you, giving you tales of his suffering in pain, of his wearing compression hose, of taking diclophenac tablets, then going on a rant about age and God, while totally disregarding your issues. Avoid him, as there are other orthopedic surgeons who are far more honest, compassionate, and competent.

I have been a patient at Providence St. Peter Outpatient Orthopedic and Hand Therapy since Aug…read more2023. I was referred by my primary care doctor for relief from shoulder pain. After two months of treatment, my therapist suggested I see an orthopedist, which I did. As a result, I was given X-rays and an MRI which revealed I had a torn rotator cuff, SLAP tear, bone spurs and severe arthritis. I tried non-surgical treatment by continuing PT and an injection, but the pain persisted, so it was recommended that my shoulder be surgically repaired. I also had a frozen shoulder and my surgeon cautioned me that he would not be able to operate if the shoulder was still frozen. My therapist worked with me for two more months in an attempt to "thaw" my frozen shoulder. I went in for surgery in Jan 2024, and the surgeon was able to manipulate my shoulder and complete the surgery. The damage to my shoulder was worse than anticipated, but the surgeon was able to complete repairs. Two weeks post-surgery, I went back to PT to rehabilitate my shoulder. I am still in PT and likely will for a few more months, as I regain my mobility & strength. I have worked with several of the Physical Therapists and a PT Assistant, including Christy, Jordan, Nancy, Mark, and Jessica. The care I've received has been excellent - it is painful, but I am getting better! Shoulder surgery is a long, difficult recovery and I was told to expect it to take 6-9 months to be mostly pain-free, and a full year to restore my strength, which was complicated by a detached biceps tendon that also requires repair. Slowly but surely I'm making progress. I definitely recommend Providence St. Peter Outpatient Pediatric Therapies if you need to rehab a shoulder, knee, hand, etc.

Don't go here unless you want to go broke!!!…read more The type of care is excellent - that's not the issue. It's the cost. This location bills as hospital outpatient (hence the name) and they don't tell you that! Physical therapy is billed as a hospital visit. That means instead of getting a $25 copay you get $1000+ bill! I had a single visit billed for $1200 when my insurance says I only owe $25. What they're doing is legal but highly immoral. If you want to go to providence, go to the tumwater facility. Same organization but I hear they bill correctly.

So called Dr frauded me out of help right before I was diagnosed with a lethal rare liver disease…read moreand was stuck with nothing cause of the fraud I was unable to work cause of the pain but the scrub hates the disabled......

From the owner: Carpal Tunnel Syndrome Back/Spine pain and/or injury…read moreNeck pain and/or injury Impairment Ratings Independent Medical Examinations

Despite the low rating and questionable reviews, I (an experienced reviewer for almost 10 years)…read morehad exceptional service with OOA. From the front desk, nurse, anesthesiologist and surgeon (Dr Messini) I had zero complaints. There is an online portal that you can use to message the team and view your summaries and medications I've spoken to over 6 different people (scheduler, front desk, surgeons nurse, etc) and always receiving the help I was seeking. If not immediate, I had a follow up call or voice mail to close the loop. We all know people are only able to assist within their scope, some of these reviews are coming from individuals who have one other review which pains a skewed picture

This review concerns continuity of care at Olympia Orthopaedics, which is my reason for this…read morewriting and conferring a one-star rating. Several days ago, I re-injured a shoulder rotator cuff causing sharp pain, considerable aching, loss of sleep, and limiting personal care. An MRI and a medical examination of the original injury signaled the need for a complete shoulder replacement. Instead, I chose a treatment plan of physical therapy and acetaminophen with a cortisone injection when needed. The recent re-injury caused sufficient pain to seek a cortisone injection. Therein rests my review of Olympia Orthopaedics. My physician is away on vacation and cannot order the injection. No health care provider is identified as a standby during his absence. The schedulers must "find a team that is willing" to order and give an injection during my physician's absence. Olympia Orthopaedics Urgent Care Clinic does not give cortisone injections. My torn rotator cuff and re-injury is certainly not an emergency. However, I await a resolution to my current need with the experience and thought of "once out the door...". Clearly, Olympia Orthopaedics needs to have a contingency plan/policy for continuity of care for patients when a health care provider is unavailable for whatever reason.