I don't know anything about cars. I am very scammable. They were a little gruff but very fast, did…read moregood work, and I didn't feel scammed. I brought it in for one thing and it was a more serious thing but they didn't complain and resolved things quickly. Don't have much else to report but I'll definitely return.

Came in for a flat tire. 15 mins at most fix, simple nail in tire. Waited an hour for service, with…read more3 guys in the shop. One care in the garage. Was over charged then told me it would be an additional charge to put the tire back on. Don't get scammed by these people

When my former mechanic retired, I thought, 'oh no - now what?' I didn't want change, didn't want…read moreto switch, and didn't expect to be satisfied. Then came Bob's Auto. Well, no complaints here. Ivan, Jay, Brian - everyone on the team have repeatedly won me over. They have far more capacity than my old shop, yet the honesty and reliability I depended on for years didn't go anywhere - spoken by this once‑reluctant convert.

After making several attempts to get my car into an auto repair shop on a Sunday morning due to a…read morecheck engine light coming on during a road trip, I ran across Bob's Auto Repair. I called the shop early Sunday morning and along with being greeted in a very pleasant manner, I was told I could bring the car in right away. The mechanic on duty asked what the problem was and really listened to what I had to say. He asked follow up questions, to better understand what I had experienced with the car and then went to work to make a diagnosis regarding the problem. He not only hooked it up to a diagnostic system but drove the car as well. He communicated what he was thinking each step of the way and never once made me feel inept or that my understanding of the car's challenge was not important. I've had my share of experiences where my input was discounted, ignored, or even belittled--especially when it comes to technical matters. However, that was absolutely not the case with this mechanic. He was respectful, attentive, and genuinely valued my opinion. He took the time to listen and explain things clearly, which made the experience not only smooth but empowering. It was a refreshing change. Next time you need a mechanic and you are in the Des Plaines area, call Bob's!!!!

If you're looking for an honest neighborhood shop, I highly…read morerecommend that you talk to Matt at Truetech automotive on Thacker St and first Avenue. Recently, the team at Truetech has done some work on my 2010 Ford Rscape and I couldn't be happier with the outcome that they've done. The work was completed in a timely fashion, the prices are reasonable for all things considered for the work that was completed. We will definitely be going back to Truetech for our Automotive needs. John B. TrueTech Automotive LLC 797 1st Avenue, Des Plaines, IL 60016 (847) 299-8783 info@truetechauto.com

I do quite a bit of work on cars myself and I used to work at Pep Boys so am pretty familiar with…read morehow most shops operate. I normally go to other places when I don't have the tools, time, and or knowledge needed for some things. I will go over my first experience with this shop and why my wife and I go here when needed. I had an issue with an oil pressure sensor leak. I could see it, I know how much the part costs, and I know what needs to be done. However to actually access it would be a pain. I called them up and asked them how much it would cost to replace it. I believe I spoke to Steve and he mentioned generally about 200 or so. Now, that would be the case for many cars, but not this one. So I asked Steve if he could check book time. Book time is basically the amount of time, in a perfect scenario, it should take a mechanic to complete a task. They can then give you an estimate with respect to their labor rates. For example if hourly labor is 150 and book time for say changing a starter is 1h, they can say the labor cost will be $150. Steve looks at book time and is surprised because it's higher than normal about 2x more time and was wondering why. I mentioned, that to access it you have to essentially remove a few other components. He mentions, well, you can bring it in and we can take a look. I was hoping maybe they'd have easier ways of accessing it and mentioned I'm going to think on it a bit. I went under the car again and decided, "Nope. Too much work." I called back and setup an appointment. I drop off the car. I'm not happy with where the car manufacturers' engineers decided to shroud the oil pressure switch and essentially up the replacement cost but it is what it is. Anyway, I get a call back and the price I have to pay is essentially 1h and the part. I head on over and am very surprised. I forget the name of the mechanic (think it started with an M) but I asked them, "I'm surprised that you got it done so fast ... how?!" They mentioned they'd dealt with those cars before as they're common so they rigged up/made a special tool to reach in and do it. That was when I decided TrueTech is a stand up place. They could have charged book time and believe me you, I would've paid it. However they had a seasoned mechanic who knocked it out and passed those savings in their time, as savings in my pocket back to me. This isn't just a good honest mechanic being a good honest mechanic but also the higher ups, the managers and or owners. It seems that is their standard too as they've always been pretty booked which says they're more about doing good work in good time and if they make good headway, you may luck out. You may not, their call :-) but again, book time is perfect world setup, not rusted through, seized on, broken off ... stuff. It is still a good way to understand what you may be looking at aside from the actual part. Since then if and when needed, we go to TrueTech and we've always been happy. P.S. Once they have you in their system (i.e. e-mail / phone), their estimates app, progress, etc and everything is great. Especially if you have a smart phone. I saw where someone mentioned they had difficulty with getting a response and I haven't ran into that. If anyone does run into that, call them and just verify they have the right info.

AMAZING service and genuine owner, my car overheated around the block and when we walked into the…read moreshop to inquire about buying coolant, no questions asked brought us an all purpose coolant jug. They also gave us guidance on how to refill and possible problems with the car. Will DEFINITELY be back for repairs

Super nice and honest guys. I have had oil changes, routine service on newer vehicles, brake line…read morerepair on an old ass car, they even helped me put tires on an old minibike. These are good honest dudes that do great work, super affordable 90's city of Chicago pricing. There are like 6 shops within a mile and this is the best one.

i came in for a tire rotation and a quote on my brakes because i suspected my rotors were warped,…read morethey gave me a quote explaining what was happening and why they needed to fix stuff. i got the tire rotation and the next day took it in for the brakes, they did a fantastic job i didn't realize how bad my brakes were until they were fixed. being a woman i was scared they might try and take advantage and try and upcharge me but it was nothing but amazing service.

Accurate Auto is one of about 50 locations in the Chicagoland area that are part of the Greatwater…read more360 Auto Care network of auto shops. Matt Kepes is the knowledgeable and affable manager of this shop. David Young is a knowledgeable and friendly ASE Certified Technician here also and upon chatting, I could tell he really has a passion for cars. As a helpful Dad's errand, I brought my son's car in here for a brake job while he was out of town on a trip. This particular shop is also part of Costco's network of auto service providers (besides selling and installing tires which Costco does at its own Tire Centers) and that is what directed me here. That and knowing they would be more economical than having a dealer do the brake work. They do good and reliable and guaranteed work and while they are not "cheap", but rather reasonable, you do get a 15% discount based on being a Costco member. You need an authorization number from Costco via their website to get that discount. They do a lot of the usual auto shop services but most of their Costco referral business is admittedly for wheel alignments (which I also had done) which Costco Tire Centers don't do, but often recommends after their tire work. I really liked the professionalism and friendliness I experienced here. Nice written reports with photos are also provided on all of the work btw. Big thumbs up and thank you Matt and Dave! ps - There is a 3% credit card fee and the auto repair bills are not insignificant. There is no fee for a debit card, so bring and use that if it makes a big enough difference for you.

I could have sworn I already wrote a review for this place because in my heart, it's really…read moreterrific. They're honest, remember my name, and do great work (and are good at getting me in despite a semi crazed schedule) at totally affordable prices. They give off a good vibe and know their shit. Last oil change was somewhere in the $30-$35 camp. Convenient. Friendly. And totally reasonably priced.

Was lied to the last time I went in and asked for Marco and was told he was not there at the time…read more Brought my car in for an oil change and still no Marco and when asked was then told after they did the change that he no longer worked here!!! Finally tracked Marco down and will NEVER GO BACK TO THE NorthShore Meineke location as they lied to get me to bring in my car and led me to believe that Marco was just not in at that time. Think that a woman is stupid but it is not the building reputation but the people (like Marco ) that bring the clients and the service was based on their reputation NOT the North Shore Meineke owners. July 2023

Great people doing a great job at a great price. A rare combination i n the auto repair world. All…read moreof the work they've done for us has been fast and reliable.

My rearview mirror was broken off by some jerk in my neighborhood and Edison Park while I slept. I…read morereached out to a friend who is able to refer me to this great autoshop to get me fixed right up within 1 week. This wasn't luck this was meant to be. Because I had called him and left a voicemail on Monday, he returned my call promptly and asked me some questions about the age of my car and the price it would cost. I admitted to the fact that this is an older car with lots of miles and a matching mirror was not necessary; just something that actually took care of what was wrong which is being able to see out the left side from of my driver side mirror. We agreed that Thursday is a good time for me to bring the car in and here I am getting my car worked on and the new mirror installed. Odi, the owner was so polite, when I handed him the rearview mirror from my vehicle he knew exactly what to do. Inside the repair shop there are newspapers that turns out are ones that my friend drops off here to the shop for his father who owns the Filipino newspaper/magazine Pinoy. And a large tv with local news playing. Take advantage of the businesses on Oakton, while waiting.

I was driving to my grandson baseball game. I noticed the low tire light came on. I was not…read morefamiliar with the area so when I saw a car repair place I pulled in. They were busy but the man behind the counter immediately helped me and checked my tires and said I didnt have any thing in my tire. He reset my tire indicator and I was on my way. I would highly recommend this repair shop and I would definitely use if I needed car serviced!

Rolando's is always the go to place for my car. They are honest, knowledgeable, upfront, friendly,…read moreand care about their customer. I recommend them all the time to my family and friends. Only take your car to Rolando's!