Norm got me in immediately and performed the work perfectly. They always seem to find the time for any service request, no matter how busy they are. read more

I got my oil changed here awhile ago, they number one completely stripped my oil pan threads then added some repair bolt one that's completely horrible instead of fixing it correctly or telling me then months later I go to get an oil change and my threads are bad I need a new oil pan and they never even told me, horrible experience don't come here. Update Following up you are the last shop that changed my oil so no I did not take it to jiffy lube as you suspect, your technicians failed to notify me that they put a cheap repair drain plug in my car and over torqued it like crazy so it was a very difficult process when I had to bring it in to my mechanic and get it replaced, I Literally had no clue you guys did that until I brought it in for another oil change then I had to buy a whole new oil pan. you guys completely stripped my old oil pan threads and took out the oem drain plug, Never told me anything. Yes I could have called but why would I want your technicians to fix it if they messed it up before? read more

Uptown Auto Repair - The plug your technicians put in - Auto Repair Near Me - Park Ridge, Illinois

It was fine. There was a good deal of recommendations for the place and it was only about a mile away which made it super easy since I had to get a ride when dropping off and a taxi when picking up. They replaced my battery and the cost wasn't terribly outrageous. They also recommended a company for towing since my car wouldn't start which turned out to be a fantastic recommendation. Whilst the service was quick, I wish they hadn't acted as though my concerns were ridiculous. I also was surprised that they expected me to come that same day to pick it back up. They called at 2-something to let me know it was ready and they close at 5, and when I asked if I should pick up it up the following morning he said he had cars coming and would rather I come that day. When I asked if the following day before 9 would work they said ok, but I was able to finagle it to come the same day after all. Just thought it was weird that they assumed someone would be able to pick up the same day. read more

They have fair pricing and fast service. I was given a detailed explanation on what the issues were.

I never write reviews, but I was genuinely impressed by the team at Uptown. Norm was upfront and honest when it came to the repairs needed to get my car emissions-ready. The team was very accurate and squeezed me in just in time for my car to be ready by end-of-month. Highly recommended! read more

Over the years, I have had multiple cars serviced here for issues and standard maintenance. It has always been a good experience. Whether it has been routine or working through tougher issues, I feel informed and well cared for during the process. read more

It was the day before Fourth of July and of course I got a huge nail in my tire. I was trying to run around and find some help and support and I came across this repair shop. The owner made time to assist me and took care of the nail by plugging my tire on the spot. This means so much to me because I was able to continue my journey to my families event using my car for the weekend. Very grateful and appreciative. read more

Uptown Auto Repair is the best! I've had repairs both big and small performed there and Norm and his crew really know their way around a car. The cost has always felt just right, I've never left feeling I paid too much. And bonus points must be awarded to Norm: he's a Star Trek fan!---Next Generation from the looks of what he was reading when I was last in. Highly recommended! read more

Polite people and timely service, really appreciate of the quality of work and the time and price transparency. Would and have recommended to others, Norm and company are great to work with. read more

I was having problems with my car. I procrastinated too long (my fault) until the wheel fell off. I had it towed here since I had prior work done and felt there were honest. Very happy I took my car here to he fixed! They are quick, friendly, and all-around a great shop. My brakes, rotors, tie rods, wheel bearing, and control arm (forgot what else) were all replaced. Now it feels brand new! read more

Norm has always come through for us in a pinch with efficient, reliable, and thorough repairs. He is honest and doesn't try to push repairs on you that you don't need. His quotes have always been fair and more than reasonable for the service provided. We have been bringing cars to him for years and will continue to do so. read more

Local Park Ridge .... Wow I can't thank these guys enough! Such a great service!!! My child hit a curve with his ATV and broke a tire with Rim and all.... ordered a new tire and rim and needed to be put together...on Saturday at 12pm . And of course the valve was leaking what new out of the box and works? Found Uptown Auto Repair close to my house and open, they are the most nice and helpful auto shop I ve seen up to now. They fix it and put it together and very good price ! Thanks so much you guys! You really stoped "The war " between siblings We truly appreciate it! read more

Let me know exactly what I need. Get me in quick. Keep me in the loop. Tries to get cheap parts.

I brought my car in Tuesday morning and all of my concerns were addressed and it was done two hours later! Thanks for the prompt service! I'll continue to bring my car here in the future! read more

Thought my oil lite was on and worried so took the car to Uptown. Narah said it was the check engine lite (embarrassed). Now I was really scared as could mean a lot of money vs just adding oil. He brought a hand-held censor to the car and discovered the oil cap was not screwed on! Such relief. Would not accept money, only a hug. So grateful. read more

I had a nail in my tire and they patched it instead of selling me a new one ($30) and I wouldn't have known the difference so I'm grateful. Thank you for being honest! read more

I took my car into Jiffy Lube for an oil change and shortly after started to notice a weird burning smell. I brought my car into Uptown Auto to see if they could help, and I had the best experience I've ever had with an auto repair shop. The gentleman who helped me was patient and knowledgeable. The jiffy lube had not properly changed my oil and it leaked all over my engine. He cleaned my engine, changed my oil, and then charged me far less than what I would have expected. I would highly recommend. read more

I have been going to this shop for years and always get my oil changed here (so does my grandma). Quick service always and fair pricing. I always recommend everybody to go here because of how accommodating they are and it's nice to have found a honest shop I can trust. Norm is the best!! He deserves an award read more

Incredible! I took my car to several mechanics, including the dealership, for a fluid leak in the rear of the vehicle (Rear Differential Fluid). It needed a new seal and gasket, a 2.5 hour job...nothing too overwhelming. But true to form...every mechanic I took it to gave me an entire horror story about how much more work is needed in addition to just replacing the seal. They all wanted to take my entire car apart to replace EVERYTHING...most of which was still in decent shape, just normal wear and tear...the car only has 90K miles on it. Anyhow, I took it to Uptown Auto on a recommendation of a friend and was ready to hear another doom-and-gloom story about how much "more work" needed to be done...but to my surprise they were actually HONEST AND UPFRONT. Put it up on the lift; aimed in on the fluid leak, and replaced the seal in 2 hours. Done! Great final price as well! Highly recommend. read more

Fantastic service at a fair price Repaired my car In a timely manner read more

Had a headlight go out on my daughter's car and had a loud thumping start under my car all within one week - they quickly identified the problems and replaced the defective socket on my daughter's car and the engine torque mount on mine in less time than it took to tow my car to his shop - Norm and his mechanics are fast, fair and professional! read more

Have had two less than enjoyable experiences with this shop. Both times have had the work supposedly "done" and then had to bring the car back because the problem wasn't fixed. They also are pretty awful when it comes to communication - was told again I could come pick up the car only to get there and find out the work wasn't finished and I'd wasted $25 in rides to and from their shop. Will not be recommending to anyone. read more

I couldn't be happier with the service. They are the the most conscientious and honest mechanics that I've ever used. They always do a wonderful job. read more

I had just taken my daughter's car in, due to "engine light on." I talked to Norm and he is very knowledgeable in everything he says and does. He really knows his "stuff!" The car is in great condition now and IF we have any issues in the future, I'll definitely bring the car back to Norm. Thank you Norm! Marija M. read more

Norm is the man He's helped me countless times on a vehicle that I had purchased that was "lemony". Always patient, communicative and helpful. I've been there dozens of times and will continue to go whenever we have an automobile issue read more

Had a knocking sound under car, took it in they said they repaired it. As soon as I left the sound started up again. I called them to let them know they said they can not hear what I hear so they don't know what it is. Went to another shop and the sound is gone. I should have know when I heard another customer complain about the noise his car was making after they repaired it. read more

Fantastic service! Local shop with friendly and knowledgeable team of mechanics. I had my car towed to Uptown Auto Repair since the compressor blew out causing a chain reaction of problems - which I had no idea until after the mechanic called to follow up. They were able to order parts and make repairs same day, a delightfully quick turnaround, while maintaining competitive prices! read more

I brought my 2005 Tahoe here for the first time. I always brought it to the dealer, so this was a first. Being that both the Tahoe & me are old and I'm on a budget, I wasn't looking forward to an expensive repair. I was told it wouldn't really cause any problems at this time & was given a tip on how to cope with it. This gives me a choice at a later date to have it repaired if I choose. Most places don't do that. They want to make the money off of you. Thanks Naram!!. read more

I came in to Uptown Auto to have a slow leak in one of my tires fixed. After discovering the issue (nail in tire). The manager Norm recommended replacing the tire as I was about to leave for 2 week family vacation, I agreed but after looking at the remaining 3 tires we decided it made more sense to replace all 4. Long story short, he got me 4 new tires installed in less then 90 minutes. Considering Park Ridge doesn't allow mechanics to have a large stock of tires on hand, I felt this was a small miracle. To top things off Norm texted while I was on vacation to make sure the car was performing well. Highly recommended. read more

Brought my ML 350 in to have 2 TMPS valves replaced ,while doing the service mechanic split my tire. A new tire was needed and this owner charged me for replacing the tire his employee ruined. Should not ever deal with a shop that don't make good on their mistakes. 1 star is over rating this shop read more

Let me first say that I'm particular and OCD. I've been coming to Uptown Auto Repair ever since they opened their doors. I found them while going to drop off mail at the Post Office. (as they are right across the street) My old Izsusu Rodeo needed some work done on my brakes which Norm took the time to explain how much the work would cost and took time explain what I needed and why. He also let me know what needed immediate attention and what I could put off so it wasn't as terrible on the pocket book. Being a female, I find that men often talk less technical in predominately male fields. (i.e. shopping for a car, oil changes, mechanic work, painters) I felt so relieved when I came to Uptown, I didn't feel intimidated and they didn't push extra work that I didn't need. I can't stand places that just want to sell you on everything that you don't need. NOPE - not at Uptown, not once did they try to sell me something I didn't actually need. Since then I've upgraded to a Ford Escape which I brought to Uptown prior to purchasing. They did a full inspection because I wanted to make sure I wasn't buying a lemon or something that would needs tons of work put into it. I've had my AC worked on and a few other things. I always bring my SUV here for an oil change because I don't trust (10 minute oil change shop), I prefer having a mechanic who can let me know if something is wrong or needs servicing. If you are looking for a mechanic shop that is honest and true, then you found the perfect place. I wanted to add that I always check/read reviews. I've learned over the years that you can't please anyone and often the negative reviews can be from someone who expects more and wants to pay less or nothing. I overlook those reviews. I realize you can't please everyone but I think sometimes it's the person and not the business that has the problem. And that is my two cents. Keep up the fabulous work and when it comes time for work, oil change or if I purchase another vehicle - Uptown is the ONLY place I'd go. read more

I moved to Park Ridge from the city a year and a half ago and left my trusty mechanic there. Uptown Auto was recommended by a friend. Baran has been great from the beginning. Very upfront and honest with his assessment and will talk through the options with you. I would recommend Uptown to anyone looking for a quality, honest repair read more

Could not have had a better experience. Not looking forward to having to go back, but will sleep better knowing I can when next needed.

Good work!! Took the dealer parts for my Passat brakes, got it done. Reasonable cost. They can self advertise and guy in front desk be more presentable. read more

Norm and his crew are the best. Minor problem with the tire pressure monitor sensor on my 2007 Honda Element. They kept at it until resolved with no extra charge. It would have been easy to write off due to age of vehicle. Thanks read more

THANK YOU NORM!!!!! Norm over at Uptown Auto Repair is an amazingly warm and thoughtful man. I came to visit him today with a friends vehicle that was leaking large quantities of power steering fluid (we're talking quarts per minute..) and Norm was able to fix the vehicle within just a few moments, and assist us in figuring out that the car had been vandalized. On top of it all, Norm refused to allow us to pay for anything other than covering the cost to refill the fluids. THIS IS A PLACE I WOULD RECOMMEND AND RETURN TO!!! read more

Used Norm for years and always came really close to good service but just seemed to fall short in execution. Last trip was the last due to the results, had a reoccurring issue and unfortunately warranty on parts was up. Norm let me know a price and I asked for oil change and deal was agreed on. I was very busy with work so my wife had to pick up the car, when I went to turn it on the next morning the steering wheel was at a 45 degree angle ,4 indicator lights were on ,the horn didn't work, tire pressure was low and the oil was not changed. Filed report with the BBB bureau and park ridge police. Was told this was not the first time, STAY AWAY. Highly recommend his fathers shop his brother really nails the details . read more

Great service, Norm and his team have fixed multiple issues immediately for me within the last year. Price is reasonable and most importantly, they are trustworthy. I highly recommend these guys looking for a local auto repair shop in Park Ridge. Thanks again for all the help Norm! read more

Norm (owner) is knowledgable and reasonable. Anybody in park ridge or nearby should check him out for any issue. Great guy, experience and quality work. read more

These guys are great! This is the second time I've had to use them to replace a battery (two separate cars) and they couldn't have been nicer. Today I showed up without an appointment (on a busy Saturday) and the guy came out to the parking lot and replaced my battery in 5 minutes. I will definitely be back - it is great to have a reliable, friendly, and honest car repair shop here in town. read more