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    Accurate Auto

    3.8 (69 reviews)
    Closed 8:00 am - 5:00 pm

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    5 months ago

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    Kirstin K.

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    7 months ago

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    Kirstin K.

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    9 days ago

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    Kirstin K.

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    7 months ago

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    Kirstin K.

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    3 years ago

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    2 years ago

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    Kirstin K.

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    2 years ago

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    Kirstin K.

    Glad we could help Heather! Thanks for the positive review!

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    3 years ago

    Came in with a nail in my tire, they had me in and out in 15 minutes and the price was better the other places in the area.

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    Kirstin K.

    Glad we could help get you back on the road safely!

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    8 years ago

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    8 years ago

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    Mike C.

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    4 years ago

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    9 years ago

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    8 years ago

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    Mike C.

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    16 years ago

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    7 years ago

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    Mike C.

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    5 years ago

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    7 years ago

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    Mike C.

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    8 years ago

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    Mike C.

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    5 years ago

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    9 years ago

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    9 years ago

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    Mike C.

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    6 years ago

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    16 years ago

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    Page 1 of 2

    Ask the Community - Accurate Auto

    Review Highlights - Accurate Auto

    Mike and Pete replaced the front tires on our 2016 Kia Optima.

    Mentioned in 15 reviews

    Read more highlights

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    TrueTech Automotive

    TrueTech Automotive

    (86 reviews)

    If you're looking for an honest neighborhood shop, I highly…read morerecommend that you talk to Matt at Truetech automotive on Thacker St and first Avenue. Recently, the team at Truetech has done some work on my 2010 Ford Rscape and I couldn't be happier with the outcome that they've done. The work was completed in a timely fashion, the prices are reasonable for all things considered for the work that was completed. We will definitely be going back to Truetech for our Automotive needs. John B. TrueTech Automotive LLC 797 1st Avenue, Des Plaines, IL 60016 (847) 299-8783 info@truetechauto.com

    I do quite a bit of work on cars myself and I used to work at Pep Boys so am pretty familiar with…read morehow most shops operate. I normally go to other places when I don't have the tools, time, and or knowledge needed for some things. I will go over my first experience with this shop and why my wife and I go here when needed. I had an issue with an oil pressure sensor leak. I could see it, I know how much the part costs, and I know what needs to be done. However to actually access it would be a pain. I called them up and asked them how much it would cost to replace it. I believe I spoke to Steve and he mentioned generally about 200 or so. Now, that would be the case for many cars, but not this one. So I asked Steve if he could check book time. Book time is basically the amount of time, in a perfect scenario, it should take a mechanic to complete a task. They can then give you an estimate with respect to their labor rates. For example if hourly labor is 150 and book time for say changing a starter is 1h, they can say the labor cost will be $150. Steve looks at book time and is surprised because it's higher than normal about 2x more time and was wondering why. I mentioned, that to access it you have to essentially remove a few other components. He mentions, well, you can bring it in and we can take a look. I was hoping maybe they'd have easier ways of accessing it and mentioned I'm going to think on it a bit. I went under the car again and decided, "Nope. Too much work." I called back and setup an appointment. I drop off the car. I'm not happy with where the car manufacturers' engineers decided to shroud the oil pressure switch and essentially up the replacement cost but it is what it is. Anyway, I get a call back and the price I have to pay is essentially 1h and the part. I head on over and am very surprised. I forget the name of the mechanic (think it started with an M) but I asked them, "I'm surprised that you got it done so fast ... how?!" They mentioned they'd dealt with those cars before as they're common so they rigged up/made a special tool to reach in and do it. That was when I decided TrueTech is a stand up place. They could have charged book time and believe me you, I would've paid it. However they had a seasoned mechanic who knocked it out and passed those savings in their time, as savings in my pocket back to me. This isn't just a good honest mechanic being a good honest mechanic but also the higher ups, the managers and or owners. It seems that is their standard too as they've always been pretty booked which says they're more about doing good work in good time and if they make good headway, you may luck out. You may not, their call :-) but again, book time is perfect world setup, not rusted through, seized on, broken off ... stuff. It is still a good way to understand what you may be looking at aside from the actual part. Since then if and when needed, we go to TrueTech and we've always been happy. P.S. Once they have you in their system (i.e. e-mail / phone), their estimates app, progress, etc and everything is great. Especially if you have a smart phone. I saw where someone mentioned they had difficulty with getting a response and I haven't ran into that. If anyone does run into that, call them and just verify they have the right info.

    Hillerich's Car Care

    Hillerich's Car Care

    (31 reviews)

    Been coming here for all of our service needs for 15+ years. Love and trust them. Friendly,…read morepersonal, professional. Will never go anywhere else. Acquisition by GreatWater hasn't changed the core team whom we love. Five stars well earned through the years.

    Terrible service. My regular mechanic is in Philadelphia where I live normally, I came home to…read moreGlenview due to corona. I love my regular guy back in Philly and he had let me know last time I went in I needed to get the brakes replaced soon, when I asked for a quote he said it would be about $200. I'll be driving back to Philly and need to get that taken care of before that long drive. Before I even brought my car in to Hillerichs I explained what work I needed done and asked for a quote which they would not provide for me. Red flag number one. I scheduled a time to bring my car in for the brake replacement and oil change. A few hours later they called me with a laundry list of other "issues" I should get fixed, none of which my regular mechanic had brought up. Red flag number two. They then told me that it was going to cost $450 to replace just my front brake pads plus an extra $200 to clean some rust off the back brake pads (the were elusive and not helpful in teaching me when I asked for an explanation of the danger of this rust). A simple search on groupon reveals that there are a myriad of other mechanics within a 30 mile radius that will replace front brakes for around $200. Red flag number three. I literally laughed and told them no way. I asked how much the oil change would be ($40) and then they asked ME what oil my car uses. Maybe I should be a more informed car owner but surely the mechanic should know what kind of oil to use. After all this it took them a full day to perform the oil change. When I did go to pick up my car I was hit with a $40 "inspection fee". On the very bill they handed with me, they wrote "customer says brake pads are worn down and also needs oil change." In the "inspection notes" they wrote (not exact quote) "brake pads are worn down, rear brake oads are rusted, oil change needs to be done." So they charged me $40 for me to tell them what was wrong with my car. Huge waste, will not be returning.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (27 reviews)

    This place used to be decent but be warned. This place is now the most unprofessional…read more The employees are the most incompetent. I am picking up my car now after leaving it here Saturday. It's now tuesday evening. I was told I would receive a call early monday. I never received a call. I called monday around 3:00pm because I got tired of waiting. They had absolutely no idea what's going on with my brakes. I was again told I would receive a call sometime this afternoon. Again I received no call. So I showed up after work and still nobody knows anything and it was simply brought in for a break inspection. WOW Never again. I towed the car here with a break issue with the brakes grinding instead of pushing the car.The guy jumps in and starts driving the car. It's been here 4 days. I'm finally waiting on AAA to tow it somewhere else.This place is literally ridiculous. When I finally got tired of waiting yesterday and called the guy in charge he told me I'm going to need new brakes and rotors for starters. The funny thing is my brakes and rotors are brand new. Red flags everywhere here beware.

    Purchased 4 new tires for my daughters car. $800 and they tell me she doesn't have hazards…read moreinsurance. Costco gives road hazard free with any tire purchase. They also didn't have time to fix her flat and she had to make an appointment for the next day. Once they looked at the tire (around 3000 miles in it since our purchase) he says it's not repairable. The nail is 2 inches in from the sidewall. This tire was repaired by another ship with a patch at Car X. Total lack of service and honesty. Never again.

    Accurate Auto - autorepair - Updated May 2026

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