I love it here! All the ladies are so kind and friendly! The lobby has comfortable seating and a…read morenice selection of products to peruse while you wait. Isabella is my go to gal and she always goes the extra mile to make me feel comfortable. She always runs on time and strikes a perfect balance between efficiency and not feeling rushed. My results are always fantastic and last at least 5 weeks. Booking is super easy either online or by phone and I love getting text updates and reminders.

I have been a customer for over a year now. I love the whole wax room team, everyone is so friendly…read moreand through. You truly pay for a quality service here. Marley has been amazing!

Today was my first visit with Becky at Jai-t skin. She did a eyebrow wax and tint. Turned out most…read moreexcellent!! Becky is very personable and puts you at ease. I will definitely return.

Jenny takes really good care of my skin. She is very pleasant . Her salon and practices could not…read morebe cleaner . The best I've found since I moved here .

I've been coming to this location since they opened with good results, but this last weekend I had…read morea wax with Shannon and she is phenomenal! She's makes you feel so comfortable and did a thorough, fantastic job. Already booked my next appointment with her.

Clean, friendly, and on time…read more Quick enough... Most EWC are freezing, this one is more reasonable...no blankets needed.

I have acne rosacea and have always felt self-conscious of my skin. Andrea has done such an…read moreamazing job helping me, that I now get compliments on my complexion!!! Andrea is such a warm, kind, and caring person. I highly recommend her!

Excellent eye brow service. I was very spoiled at my last place but unfortunately had to move away…read more This will quickly become my new go to place for eye brow waxing and a future facial.

Norma is truly a wonderful person, and I'm so grateful to have found her. I first had the pleasure…read moreof having her wax my eyebrows over a year ago when she was at a different location, and in just a short time, I built a genuine connection with her. I felt comfortable with her expert suggestions, and when she relocated, I followed! I now travel across town for her top-notch services because she is absolutely worth it. Norma is not only easy to communicate with and highly responsive, but her studio is chic, impeccably clean, and provides such a calm, relaxing atmosphere. I highly recommend her to anyone looking for excellent service--if you haven't tried her yet, do yourself a favor and book an appointment!

Honestly, the best waxer ever, I've been seeing her for years the environment is very nice clean…read moreand welcoming.

I had a really great experience here! I made an appointment and was seated pretty quickly. The…read morestaff was very helpful and friendly, which made the whole visit feel easy and comfortable. The pedicure packages include a lot, and I felt like the pricing was fair for everything that was offered. Definitely good value. They were super busy when I went, so I did have to wait for a bit. I wish when you made an appointment they had someone ready but I'm also used to that at nail places, this one is better than others. I'd just recommend making an appointment to avoid the wait being worse.

Jayla W. 6/11/2026…read more(9:30 AM ENCOUNTER ) I originally went in for a pedicure and selected a blue color for my toes. The nail tech, Ruby, forgot the color I chose and painted them the wrong color. Because I was rushing to another appointment, she told me to come back the very next day and she would fix it. When I called to schedule the correction, Ruby wasn't there, so I made an appointment for 9:00 AM the following morning. Today, I arrived on time and waited over 30 minutes because she was late. During that time, the owner/manager came over, looked at my toes, took photos, and explained they had already been having issues with Ruby. Because I had already been inconvenienced by having to return for a mistake that was not mine, take additional time away from work, and then wait over 30 minutes for my scheduled appointment, I asked the owner if acrylic could be added to my big toenails at no charge as a gesture of goodwill for everything I had been put through. The owner agreed and instructed Ruby to do it. That is when the situation escalated. Instead of accepting the owner's decision and taking accountability for the original mistake, Ruby became argumentative and confrontational with me. At that point, my frustration was no longer about the color itself. It was about the repeated inconvenience, lack of professionalism, being late to a scheduled appointment, and being met with resistance and excuses rather than a sincere effort to correct the situation. The issue could have been resolved professionally, but Ruby's attitude and unwillingness to take responsibility turned a simple correction into an unnecessarily negative experience. I also want to be fair in my review. I previously had my fingernails done by Austin, and I will absolutely give credit where it is due his nail work is beautiful, and I was always happy with the quality of his services. However, I did have an experience where I felt he was unnecessarily rude to both my mother and me, and that interaction ultimately led me to stop booking with him. While I can acknowledge the quality of his work, customer service and professionalism are equally important to me as a paying customer.( Fortunate for me I do have this whole encounter voice recorded so that I was able to go back ACCURATELY create this HORRIBLE review! ) The salon itself is clean, well-maintained, and organized. The workstations, floors, and overall appearance of the shop were consistently kept neat during my visits. Cleanliness was never an issue, and I appreciate the effort that goes into maintaining a professional environment for customers. Stylist Review for Ruby: Ruby was the original technician who did my pedicure and unfortunately my experience with her was disappointing. She painted my toes SUPER SLOPPY the wrong color after I had clearly selected a different one and asked me to come back the next day to correct her mistake. SHE Never showed up the day she told me to come in to correct her mistake . When I returned for my scheduled appointment, she arrived over 30 minutes late. What was most frustrating was that instead of taking accountability for the inconvenience and mistake, she became argumentative when the situation was being addressed. Everyone makes mistakes, but professionalism is measured by how those mistakes are handled, and unfortunately that was lacking during my experience. Review for the Owner/Manager: I appreciate that the owner ultimately tried to make the situation right. At first, there seemed to be some hesitation when I requested acrylic on my big toes as a goodwill gesture for the inconvenience of having to return, missing work time, and waiting over 30 minutes past my appointment time. However, after reviewing the situation and recognizing everything that had occurred, the owner reconsidered and approved the request. While the experience should never have reached that point, I do appreciate that management eventually listened to my concerns and attempted to provide a reasonable resolution. Review for Austin: Austin is very talented when it comes to nails, and I want to give him full credit for the quality of his work. My fingernails always looked great, and I was consistently happy with the results. Unfortunately, I had an experience where I felt he was rude and dismissive toward both my mother and me, which ultimately led me to stop booking with him. While I can't fault his skills as a nail technician, customer service is just as important as the service itself. If professionalism and communication had matched the quality of his work, I would likely still be a client today.

Best brow wax I've ever had! I am thrilled with how my brows look! I've been to numerous salons for…read morea brow wax but NONE compared to Lexi! She does amazing work!! I highly recommend!

My skin has never felt better! The entire service was so relaxing. Lexie was very helpful, she…read morewalked me through the whole process as she used products to outline why she was using them based on my skin type. I've continued her recommendations since the service and my acne has cleared up so fast!!! She is located inside a hair salon, which confused me at first and I thought I had the wrong location but she has a private suite at the back of the salon, you just walk inside!

Kathleen is knowledgeable and provides excellent service. Her suite is very relaxing and clean. Her…read moreproducts are amazing! I have been using her products for about 5 years. I try to come and get facials yearly. Let her know in advance your budget and get a quote on the products as well. Her products will last quite a bit of time if used properly.

Love her! So sweet and always takes the time to explain products and the services that she does…read more Small office big enough for two and all the pampering you could ever want! Highly recommended, you won't be sorry!

I just had a facial with Lisa and she used her hydrafacial machine. It was wonderful! My skin looks…read moreamazing! I have had several different services with her and as always she is great I always leave feeling and looking better. I can't say enough good things. Money well spent.

Amazing skin care...I had dark spots on my face and Lisa knows how much I want them gone...Also…read moreLisa has Giving me my eyebrows back after years they just kinda go away. Another favorite is Facials!!! Lisa is easy to talk to...Call her let her know what you're interested in. I'll be back in a few weeks!

Kylee has a great setup! Clean, professional, personable…read more I'm all for small business and she's got a great one!!

From the owner: At Serene Skin & Wax, we specialize in full-body waxing and offer expert care with results that…read morelast. Whether you're prepping for a special occasion or simply embracing your smoothest self, our skilled team is here to make your experience quick, professional, and tailored to you. We use top-quality products and a personalized approach to ensure every visit leaves you glowing. Welcome to waxing that's all about YOU!