Completely left me hanging, told me someone would be out for a repair, no one showed up. Didn't…read moreeven let me know someone would not be coming out and completely ignored text messages when I reached out for updates. Terrible communication, completely unreliable. There are hundreds of pool companies. Don't waste your time with this one.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

I highly recommend Boulder Valley Pools!…read more The level of professionalism and thoroughness from Paul was exceptional. I had issues with both my vacuum head and hoses and Paul took a lot of time to explain exactly what was going on with my pool setup. He walked me through how the equipment operates and pointed out warning signs to prevent further issues. Paul genuinely cares about the quality of his work and even followed up shortly after the visit to verify that the system was running smoothly and that I was completely satisfied. If you are looking for a reliable, knowledgeable, and customer-focused pool service, look no further!

1 Star Extremely…read moredisappointing experience. I contacted this pool company because I needed a basic quote for a crack in my pool. I was told someone would come out to take a look, but no one showed up. I called again and was told they would come out the next day. Again, no one showed up. I then received an apology and was told I was penciled in for Tuesday and that they could probably provide me with a quote if I sent pictures, my address, and my personal information. I did exactly that and provided everything they requested. Still no quote. I eventually called again because I never received the promised email. I was then told that they thought they had already given me the quote. They hadn't. And, once again, no one came out on Tuesday as promised. At this point, it was just excuse after excuse after excuse. I spent my time making calls, sending pictures and information, and trying to accommodate their schedule, only to never receive the basic service I originally requested. I honestly don't understand how this company has so many positive reviews based on my experience. Regardless, I would never use or recommend this company. If getting a simple estimate is this difficult, I certainly wouldn't trust them with an actual pool repair.

Our pool pump started leaking fairly badly and Dan was able to come out quickly and fix it up. No…read moremore leak and saved us a bundle by not having to buy a brand new pump. Great price, will use again when needed.

Great responsive and great customer service from Daniel @ Phooenix Pool Pros. Daniel was very…read moreprompt at diagnosing the problem with my pool pump as well as explaining options and next steps. The fix was completed within the agreed time table any my pump is back running like new again. I will reach out to Phoenix Pool pros for any future issues with my pool.

Nick has a wealth of knowledge on pool pumps and all things maintenance as well as chemical…read moreknowledge, and he's happy to share what he knows with the pool owner so they can maintain their pool to their best ability. His prices are competitive with no unnecessary gouging. Can't say enough good things about Amergency Services.

I reached out June 13 to repair a leaking valve/gauge and it was repaired by June 17! Nick replied…read morequickly and sent someone out the same day he replied. His tech helped educate us (new pool owners) and replaced the piece right away. No more leaks. I would absolutely recommend Amergency and will be using them again if anything comes up in the future. Thanks!!

So we've been using Allen's Pool service for about a year! After trying different companies we…read morefinally have found our "home" Allen himself is pretty darn cool. Even came out personally to check things out on a needed job. Our current weekly tech Garcia is so amazing! He's thorough. Takes his time. Is polite, respectful and just a great worker. Seriously ask for him!!!!! Today we ran into an issue with the pool pump and collectively the whole team jumped in, figured it out, got the necessary parts and fixed it the SAME DAY!!! This prompt reaction saved us thousands of dollars! The attention and love is beyond our expectations and so so very much appreciated! This is how people should care for each other! I'm highly recommend them! We've referred them to family and will continue to do so! Look no farther! THIS IS YOUR TEAM!!!

We've been using Allen's Pool catering for over a year now. They're reliable and do an amazing job.read more

Chris and crew are great, had a small repair that was needed and was having a difficult time…read moregetting a company to come out. Chris and his team gladly came out of their way to come fix my deck issue. They even took the time to cut new stone around my skimmer. Nice, easy to work with, would definitely recommend.

I ended up talking to Chris and he was wonderful. he gave me some ideas. And I think I've got a way…read moreto go. I'll be giving them a call soon for other help I need.

What a great company. Fair in pricing and quality work on design and building…read more Highly recommend this company for your outdoor vision!

This is my second time to use Botanist design and build service. Marty and whole team is very…read morefriendly and responsive and accommodates my busy schedules. Marty is a very experienced designer and is willing to work client's evolving needs and make me happy. After trying several version of designs for my new construction, I finally got the design I liked. They also recently move to a nice studio which makes my studio design trip more enjoyable! Thank you !

I had a spa emergency and they came the next day and were super friendly, professional and sent a…read morevideo of the work performed. I feel the pricing was super reasonable as well. Highly recommend!

My 15 year old hot tub needed some work about 2 years ago..Chris was great..over the last 2 years…read moresprung a leak and needed another part..Chris came to the rescue once again.. easy to work with, nice man, super knowledgeable and trustworthy..would use again should I have other issues.

Mike was a refreshing find when trying to get someone to help repair a pebble tec issue with my…read morepool. We had a section that was cracking badly and looked very unsightly. One contractor offered a quote over the phone, but then constantly delayed scheduling me for service. Another contractor offered a quote over the phone that was almost 4 times the price of the first quote. Other contractors simply told me they couldn't help or weren't interested. Mike not only specializes in the pebble tec issues, but was considerate, reliable, and did a great job on the actual repair. His price was extremely fair and competitive. He showed up and did exactly what he promised. I would highly recommend using him for any of your service needs. I hope I don't need him again in the near future, but if I do, I won't hesitate to work with him again!

We needed the waterline tile replaced on our pool and were lucky enough to find Mike's other 5 star…read morereview after a different pool repair company tried to pull a very shady deal on us. Mike answered the phone himself and based on the the project I described he was able to give me a quote over the phone. He did tell me the quote was based on a real world inspection of the pool and no surprises I didn't tell him about. We picked a tile and Mike told me he would be at my house on October third. Mike showed up on time with two workers. Examined the pool and told me there were no surprises so his quote became firm. For the record, I was concerned because two previous bids were significantly higher and I was worried how his quote could be so much lower. I even asked him about this and he told me, "Three guys, one day labor and the amount of tile you need, this is a fair price." Mike and his two workers (one was his son, ya gotta love the family business aspect) worked all day and did a beautiful job retiling the pool. I could not give them a better review. They saved us a ton of money, showed up on time, communicated well before the project and did a high quality job on the install. A home owner could not ask for more. Steve