If you need muffler or exhaust work, I HIGHLY recommend Ritzman Muffler on Cleveland Massillon Rd…read more The owner is extremely nice, honest, and helpful. He took the time to evaluate my car AND show me what needed to be done. He went above and beyond to help me find the parts I needed. I needed gaskets for my exhaust. I left the shop after the diagnostic in search of the parts. Took the parts back the same day and my car was on the rack within 30 mins. The repair took about another 30 mins. Pricing? REASONABLE and AFFORDABLE! I had to ask him twice for the price bc I couldn't believe it. Car came off the rack acting brand new. They have earned a lifetime customer. Word of mouth is so important, and I have nothing but positive things to say about my experience. Check them out!

Dealer wanted to replace muffler and tailpipe for nearly $1,500. Ritzman cut the rusted coupler,…read morewelded a new sleeve for $60!!

Went in for a rattle sound possibly cv joints or hub bearings and inspection. I was told it only…read moreneeded ball joints. I had the work done paid $330 and drove away but the rattle was still loud. They told me they dont know maybe struts but I knew it wasn't. I bought sway bar end links and control arm to have them installed. Another $300 to fix the rattle but of course it was still there. I then took it to Tallmadge Auto/Tire and they told me immediately it was the hub bearings and that Market muffler didn't even tighten the axle nut it was completely off. Mind you Ray the mechanic told me the car was good and ready to drive to south carolina! On top on their incompetence they were rude and dismissive and their mistake could have cost my life or at least catastrophic damage to my vehicle! Never take your car here if you value your life and your money!

The tailpipe of my vehicle separated from the muffler. I called to make a service appointment, and…read morewas surprised to be told that I didn't need one, and to just come in. I checked in at the desk, and the shop had my vehicle on the lift in under 15 minutes. They took the time to show me what the issue was, and advisd an easy, inexpensive repair that saved me hundreds of dollars. I was in and out and back on the road in under an hour, for under a hundred dollars! All garages should take notes: this is how it's done.

was so impressed with auto excell, had to have work on my car between betweenChristmas and new…read moreyear, even thought the hours were limited, John and Lance went out of their way to get my cat fixed as quickly as possible, even let me pick my car up on a day they were closed. My car is running great. Lance also reached out to me to see how the car was a few days after I got it back. this is a 5 star place with excellent customer service. I will recommend auto-excel and will definitely be a forever customer. my sincere thanks Sandy Ventrone

Auto Excel is the only place I take my cars. I have used them for my last three cars. Very fair,…read morehonest and accommodating. Highly recommend!!!!

Wonderful family run business. So glad to find a trusted, local auto shop. They took very good care…read moreof my car!

We wish we could reach everyone who needed their car for work and travels to tell them how much…read morethey do not have to worry when the Easterling Bros maintain their vehicle. My car isn't new and has a good amount of miles but it feels new. The Easterling Bros maintain my car and i worry about nothing. We just took a 1600 mile round trip with no issues at all in my older vehicle. Next month i will get new tires from them and aside from general maintenance including oil change, i have a "like new" car. Making an appointment is super easy. The prices are great and visiting them feels like visiting family. They did a great job inspecting the car for our trip. I wish i could put ten stars up there. They deserve all of them.

I am an elder woman passing through Ohio on the rode trip of a lifetime....and I lost my A/C. Going…read moreall the way to California and back to Maine without would make this trip very difficult. Using google, I saw their ad and called. They were FANTASTIC! From the front desk and Ron, to the expertise and swift assistance from Ryan Zehner, we had our car back in less than 24hours completely fixed at a very reasonable price. HIGHLY RECOMMENDED by this Toyota owner!

Found this place years ago when the dealer took my car here. They have excellent mechanics here…read more zehner's cost far less than the dealerships and their work is excellent.

Had my brakes worked on, found out that a caliber was bad. They fixed it and now I stop on dime…read more The vett rides Ok !! Thanks for the extra mile.

I had a tire mounted a few years ago, and it was the most I've ever paid…read more I'd never go back with the price they charged.

If I am ever in a pinch and near here, this is the first place I will go every time…read more The guys here are always so helpful, and when I've had two popped tires (different times but the same problem) they got me in and out in time to get right back to work no problem. Both times I thought the service was reasonably priced, and happily will go back again for scheduled car maintenance instead of just emergency repairs!

Started going to them shortly after they opened, great prices and great service, go in July if you…read morewant new Yokohamas, buy 3 get one free.

They look at my Mustang and let me know what is wrong and needs fixing and the write the complete…read moreprice of the work that needs done. I always take my car there, friendly and knowledgeable gentlemen that work there.

I have trusted, depended and received excellent service from these men for years. When I have any…read morekind of a vehicle problem; they are my first call because I know I will receive honest answers and fair pricing. They work to accommodate scheduling needs to the best of their ability. True customer service and caring is alive and well with this family owned business. I recommend them highly. Mary Dyke, Norton, Ohio