One of the worst mechanic shops in the Akron Area. Spent over $3000 to solve and engine issue and…read morethe issue still exists, and they made up the excuse it was something else. They will cheat you out if your money. Dont Go!

Although I was without my suv for 2-1/2 days, all was good; due to the nature of the repair I had…read moreto get an echeck but failed, went back and one of the mechanics drove my car with me on the expressway so my vehicle could cycle and came back and I passed the e-check! This was wonderful that they helped me out so much!

Mike is just the best. Fair and honest. I wont go anywhere else. Highly recommend. Hard to find a…read moretruly honest car shop

Mike, the wonderous nice owner, put off looking into my car's wheel that was making a strange…read morerubbing sound when i drove. Main street put it off for two weeks. Then their dude did a one half ass hour look into it , told me it was done. I picked up my car after being 2 weeks at the shop, one hour to look at it , nothin wrong with it. Come n get it. Som bichin tire cracked off the arm ON THE WAY HOME!!! almost crashed. People pulled over to check on me. It was Trump/ Bidens 3rd debate that night. cold as f. dark . I waited 3 hours for a tow. Progressive told me to tow it to Marhoffer Collision. They replaced arm, tie rod, gimpy cracked part of the inner wheel. Replaced the entire wheel, tire, damaged lines. And Progressive paid for a loaner . 4 days later my car was done well, and right. Now Mike gave me honest advice. He said my car was rotting out and i should get my car to not pass the emissions testing, so i would only have to pay $.300.00 to fix my problem. Otherwise id have to pay a huge amount ....and i appreciated that. Until my tire cracked off in heavy traffic at 430pm on Darrow Rd.

I called Brian today he got my truck in fast repaired it fast with a very very good price super…read moregreat people to work with I recommend them for anything Auto related thanks Brian thanks Brittany. Terry Massey

Honest Auto Repair is a great business. Everything was explained to me, no hidden fees or extra…read morecharges. I was very impressed with the fast service and terrific price that included a guarantee on parts and labor. Highly recommend.

These guys are true professionals and masters of their craft. Been to them a couple times now as…read morethey went above and beyond to ensure my car was treated with the upmost profession and diligence. So happy to have an honest mechanic I can rely on. These guys will be my go to and my families from this point on thanks again Copley auto and collision. You're the best.

A good friend of mine highly recommended Copley Auto and Collision for some minor body work. I…read morecould not be more impressed. The estimate was reasonable and they could repair my truck in just a few days. The actual cost ended up being much less than the estimate! It only took them a day to do the work. In addition I had just bought wipers but did not install them before taking the truck to the shop. I got a call asking if they could install the wipers! I live in Munroe Falls and Copley is about 25 minutes away. I will definitely use them for future work. Thank you for the great work and exceptional service

Need an honest mechanic? Look no further. Steve is top notch. I always know what I am getting when…read moreI walk in the door. My family has been going Shaws for years and you get nothing but quality work. He isn't going to sell you something you don't need. Trusted and in business for years!

Nightmare experience. Please do not trust this place. I went in for an oil change on my 2012 TOYOTA…read moreCamry Hybrid, mileage159000, only because there was a coupon offered on FB that I would get $50 off. (Well, that ended up being only $25 off per two separate visits at specific time periods. ) Anyway, while I was there, the owner, Steve brought out pictures of the underneath of my car. (Also texted these to me.) Stated that I needed a whole new radiator and hoses. That I had a leak in a seam of my radiator. Showed me that pic of it. I told him that I had NO leaks noted on my garage floor, which I understood as how you would know if you had a radiator leak. Especially one being as bad as needed attention that day. He told me that the cost was $1300!!!!! I NEVER do more than an oil change unless I check things out further and get 2nd and 3rd opinions. This day I was not thinking correctly. So, I agreed for him to do the radiator. A loaner car was given and charged to me for $20/day. I should never have left my car. He also added that my car needed attention to a few other things - Struts and control arm bushings were worn, stabilizer links (worn and broken), tie rod needed replaced. Since the struts/stabilizers were found as RED and needing immediate attention. I came back the next day to pick up my car. I drove it straight down the road to my other auto repair place (which I should have done the day before). They disagreed that the radiator even needed done after I showed them the pictures, let alone the huge cost. I then made an appt for the next day to have them check out the other repairs that Shaw Auto pointed out = estimate was $1617.18 which included shocks, struts, sway bar, need for reset steering angle ($20) and 4 wheel alignment ($140). After I left there, My Engine light went on my dash, also my Hybrid engine caution lights. I was furious. My car horn was very weak also (As I had to honk at someone who pulled out in front of me.) I drove straight back to Shaw Auto and told him my dilemma. He gave me back the keys to the car loaner and put my car up on the rack. I left, but was very nervous about letting him even "fix' the 'problem'. So, I drove back in about 40 minutes. My car was still up on the rack. He asked me why I was back. I told him I wanted my car back. He told me it was being 'fixed'. I asked, for what. He said that there were bubbles in the coolant of my (new) radiator repair. What?! I looked it online. The repair was not done correctly or not detailed enough. Bubbles in the coolant is detrimental to a hybrid car. So, I waited another hour for my car. I did get to take it home after they test drove it after their 'fix'. I went back to my usual auto repair place the next day, and they told me I needed NONE of the repairs listed that Shaw Auto had taken pictures of and told me that needed repaired. My car was in excellent condition for its age and would last a very long time. So, do NOT go to Shaw Auto in Cuyahoga Falls. Huge rip off. Please, get a 2nd opinion on any big repairs. Shame on you, Steve!

Always enjoy these guys ... hate that I have to continuously use them bc my vehicle needs service…read morebut I would not trust anyone or anywhere else w my 18 yr old hybrid suv. They always had a loaner for me to use wo hesitation. I never feel taken advantage of and feel respect from the staff at ECP. 10 outta 10 RECOMMEND

Spot on diagnoses and repair. Work was done quickly and professionally. Pricing is fair and honest…read more Straight up good people.

Horrible service department, and it starts with the management. Well, it really starts with subpar…read morematerials. Between receiving horrible treatment and service for a damaged air conditioning condenser to their mechanic not tightening the cap to my coolant during and oil change and causing my engine to overheat....and still waiting on confirmation I will be reimbursed for the tow (I rejected the offer for free oil changes to make up the tow expense ) I cannot wait to be done with VanDevere and Kia. Biting the bullet, eating the negative equity, and buying a Honda. After several weeks, still waiting to hear on the refund for my tow. I've reached out a few times with no reply.

These guys did an improper oil change to my car which wrecked the engine. They thought my car was a…read more6 cylinder that i had before i got a 4 cylinder. They put way too much oil in it. Do not take your car there.

I purchased a 2026 Honda Civic hybrid Touring. Gwen was the salesperson. Easy to work with and a…read moretransparent process. Staff were all very friendly. I would recommend this dealership and specifically Gwen, as she was practical and helpful towards getting the right car, at a fair price point.

Troy was professional and customer service oriented. I was thankful for Serra Honda to work on my…read moreCRV recalls.