My primary care giver Dr Yudiel Torres unfortunately moved to this location permanently but many…read morepatient in this area are very lucky for that, he is the best doctor I've ever had. So even it took me almost an hour, I prefer to come here instead because he's really so amazing at his job!

I was on hold for 28:38 seconds to make an appointment. NO ONE answered!!!…read moreThe recording said there was 4 in the que. Thus is absolutely ridiculous, incompetent and disgraceful.

Demands payment before service even though website clearly states its due at time of service. Very…read moreslow at getting results back to provider. Been a week since i had xrays still no results. If you need info quickly avoid ati you wont get it.

This place was phenomenal! Having a MRI is not a fun experience and can be really stressful. When I…read morewas scheduling my MRI, Melissa was very kind and helpful. She made me feel better about the whole experience. When I checked in, the front desk was SO nice. The price wasn't bad either! The technician was so nice too! Overall, super pleased about the whole experience and any time I need to get a MRI I will go here.

Highland MRI is a great place to go for all your imaging needs. The alternative, here in Lakeland,…read more(I won't mention their name), is a nightmare. Highland was like a breath of fresh air. I made my appointment. I arrived a few minutes early and was taken to get my X-ray in less than 5 minutes. Everyone there was very polite and kind. It's nice to have a choice, and a good choice at that! I will always go to Highland MRI in the future.

Talk about a ritzy office!…read more Of all of the 6 (six) Lake Medical Imaging offices in the central florida area...this office is by FAR the fanciest. This is the one that is located next to the Brownwood Hotel and also... just for reference... Wolfgang Puck restaurant. There is also a Starbucks in the very near perimeter. The ladies that work at Lake Medical Imaging (Brownwood location) where extremely attentive to my mother as they got her ready for her CT scan. For the first time ever ... I didn't mind "hanging out" in the office there while I waited for my mother to finish her CT Scan.

All our interactions here have gone as well as could have been expected…read more Facility is relatively new and spacious. There is abundant parking. All the staff are quite pleasant. Main waiting room is not cramped * cough cough, unlike National Pain / Lady Lake *

Just had to have x-ray and MRI for a broken wrist. I have…read morediscovered that if one takes the doctor's order and physically schedules services, things go fast. Waiting for the order to be sent then hassling with scheduling over the phone is a bitch.

I have been trying to contact and set up my appointment since 12/13/24. They answer the phone…read morewithout saying anything leaves you on hold. Each time I've called I've waited on hold more than 5 mins. Also try calling at 4 and the phone recording states open until 5 but to call back within normal business hours. I have no idea how else to get in contact with this place!!!

While the front desk staff are consistently welcoming and kind, once my mom is taken to the back,…read morethe experience falls short. The nurses often seem indifferent or dismissive, making my mom feel unheard, and at times, it's as if they assume she's exaggerating. They hook her up and disappear, often huddled together rather than attending to patients. The doctor takes a long time to arrive, and it lacks the compassionate care you'd expect. I strongly encourage hospital leadership--HR or administration--to investigate this department and ensure patients are treated with the respect and attention they deserve.

Wauchula Hospital is the Best! Our 84 year old dad fell and shattered his leg. Wauchula hospital…read moretook great care of him. The Nurses, CNA's, Therapists, Food service all were attentive, kind and compassionate to my dad. It was almost like being with family. One of the Therapists knew my dad liked Bluegrass music and after his shift played my dad a couple of songs on the guitar. It totally made his day! The food service lady talked with dad about local stores and a few people they both knew. The Nurses and CNA's would just stop by to say hello when they were assigned to other rooms. They helped us by practicing with us getting dad in and out of the car. We needed to know the correct way to do this! The Doctor and other staff were also so caring and helpful. We could not have asked for a better experience. We highly appreciate and recommend Wauchula Hospital!

Excellent service, staff explained everything before they began, and as they were doing it. This…read moreput me at ease.

From the owner: Imaging Services at Winter Haven Hospital offers high quality care and educated staff for accurate…read moreimaging studies.